Templeton and Partners are on the look for a Service Introduction Delivery Manager to join one of our clients with a large presence within the Telco space. Duration: 6months initial with extensions Location: London or Leeds Work Structure: Hybrid (2days in office) What you’ll do As an … within our clients Group Service Management organisation, who will be responsible for the delivery of Operational and Support Readiness of new Products and Services across the business. Working as part of the GSM Transformation organisation, you will also contribute to Service Improvement initiatives and Operational Excellence across their … working with all parts of the organisation coordinating end-to-end Operational and Support readiness delivery across their Technology Service Management roadmap priorities. It is a challenging and rewarding role, and you will need to be self-motivated and resilient. The Role: You will be a Delivery Lead more »
Sales Account Manager/Sales Executive IT Managed Services Solutions Monday to Friday – Hybrid – 1 day a week at HQ (Reading) Salary – up to £50,000 (DOE) + Uncapped OTE Excellent commission structure, personal development, fantastic working culture, ongoing training, endless development + Excellent Other … company benefits! Lucid Connect are working in exclusive partnership with a market leading IT Managed Services Provider to recruit this role due to expansion and ambitious growth plans. This represents an opportunity to join a well-established company who have an excellent team and very well recognisable … Service Desk and Managed Service solutions is absolutely essential, not just licences/hardware, someone who has a great understanding about the industry and services that are provided, and what is required by end organisations. Essential Skills and Experience Experience in a B2B sales roles who possesses excellent verbal more »
Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service Management, Technology Services Platform teams, Business Platform teams and Product teams to ensure suitable process automation is in place and that there is a collaborative and effective … Delivery and Major Incident Management. The Sr. Manager, Global ITService Delivery Management will develop and embed processes throughout Technology Services that focus on delivering service excellence to our Brambles users, this will include the delivery of improved Incident Management and Service Delivery processes (Proactive … carry out Service Improvement and undertake exercises that will improve levels of User satisfaction. Therefore, this is a key operational role in the Technology Services organisation and requires the ability to operate effectively under pressure and to demanding deadlines. Major/Key Accountabilities Provide Service Delivery and MI Management more »
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The more »
Managers to assist when Technical Support require on site visits Adhering to ITIL best practice where possible Working closely with the Head of Technical Services and provide Bi-Monthly reporting on SLA and team performance Salary £45-£50k DOE 25 Days Holiday + 8 Bank Holidays Optional Hybrid working … looking for? We are seeking an ITService Desk Manager with: Minimum 4 years in delivering IT technical services/team Leader/Manager within an MSP organisation Experience: Minimum 4 years in desktop support and 2 years in IT … to be the best Stay curious and keep learning Meet Opus Established in 1992, Opus integrates best of breed solutions, to deliver tailored, managed services to medium and large enterprises from both the private and public sector nationwide. Our world-class expertise is delivered by our internal teams, while more »
Corby, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
Position: Service Delivery Manager Location: Corby (Hybrid) Salary: £48,000 - £60,000 About the Role: We are recruiting on behalf of a prominent charity seeking a dedicated Service Delivery Manager to … join their IT team. In this role, you will oversee a team of four, ensuring the efficient delivery of ITservices across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a … working arrangement. Opportunity to contribute to a meaningful cause. Supportive and dynamic team environment. If you are passionate about delivering exceptional ITservices and want to be part of a charity making a difference, we would love to hear from you more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
Service Delivery Manager - IT Security – West Midlands (Hybrid) - £65k - £70k + Car Allowance + 15% bonus Service Delivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001 Salary: £65,000 - £70,000 Location: West Midlands (Hybrid) Are you an experienced Service Delivery professional, looking for a new … challenge in your career? Do you have an excellent knowledge and passion for IT Security? Have you got experience of writing security policies and ensuring frameworks are adhered to? Do you have an excellent knowledge of Cyber Essentials, PCI DSS and ISO27001? Interested in working for an innovative … a service improvement mindset and an ability to manage 3rd party stakeholders. Key Responsibilities Take the lead on the company’s UK Cyber Security Services, assuring critical operations Deliver advice and guidance to ensure the UK team is compliant with the group function Monitor compliance tools, reduce vulnerabilities and more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Job Title: Service Desk Manager (12 month FTC) Location: Bristol Salary: up to £60,000 We are supporting a Bristol based legal practice who are looking to onboard a Service Desk Manager on a 12 month fixed term contract. With a sterling reputation, diverse practice areas … implementing improvements Driving initiatives for continuous improvement within the service desk, such as implementing new tools or technologies The Candidate: Strong understanding of ITservice management principles and frameworks (ITIL) Experience in managing service delivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The more »
Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service Management, Technology Services Platform teams, Business Platform teams and Product teams to ensure suitable process automation is in place and that there is a collaborative and effective … Delivery and Major Incident Management. The Sr. Manager, Global ITService Delivery Management will develop and embed processes throughout Technology Services that focus on delivering service excellence to our Brambles users, this will include the delivery of improved Incident Management and Service Delivery processes (Proactive … carry out Service Improvement and undertake exercises that will improve levels of User satisfaction. Therefore, this is a key operational role in the Technology Services organisation and requires the ability to operate effectively under pressure and to demanding deadlines. Major/Key Accountabilities Provide Service Delivery and MI Management more »
IT Incident and Service Request Manager £60,000-£65,000 City of London Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who … are looking for an experienced Infrastructure Manager to lead a small team comprising of offshore and in-house individuals. This is an exciting position working for a rapidly growing organisation who are going through a global transformation programme with significant investment behind them. Your primary role will be more »
of their end-users within their specialist markets. This organisation is a fully remote company and they are looking for an ITServices Support Manager who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the … preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. Your new role As a Service Support Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond the successful more »
SW1H, City of Westminster, Greater London, United Kingdom
Office for Nuclear Regulation
From AI chatbots to automation, ONR is changing – and you’ll be at the heart of the action. We’re introducing new and updated services and off-boarding legacy tech to deliver our 2025 strategy. As ITService Transition Manager, you’ll make sure all … services move smoothly in (or out) of use, whether it’s Cloud-related tech or Microsoft 365. In other words, you’ll accept products, determine whether they are fit for purpose and assess readiness against agreed service acceptance criteria. To meet strict deadlines, you’ll need to … change processes; the project delivery lifecycle; and Managed Service Operating Models. We’re also looking for experience of planning and transitioning ITservices into Business as Usual operations. However, to join us, you’ll also need interpersonal skills that match your technical talents. A clear communicator, you more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Nextech Group Limited
IT Technical ServicesManager - Up to £ 60 ,000 - Sheffield Position - ITManager Location - Sheffield Salary - Up to £60,000 Key Responsibilities - A well-established company operating in the Sheffield area want to invest in your future! They are seeking a strategic … leadership skills and a passion for technology. Take the next step in your career and apply now to become our IT Technical ServicesManager in Sheffield. About the role and key responsibilities - Seeking a high-skilled IT Senior professional to lead and mentor … a small IT Team across BAU and Infrastructure Support Delivering a high-quality technical service, whilst also managing the global IT Function Act as a liaison between IT and other departments, addressing their technology needs and requirements Oversee the day-to-day operations of more »
/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk We are looking for a great, capable customer- service focussed ITService Desk Manager to join our client based in Surrey! To lead, manage and motivate a team of 4-6 1st/… involve some shift work that covers 7 days a week between 8am and 8pm, although most weekend work is covered by the team. It is hybrid too. If you are seeking a new challenge or perhaps in a Lead Service Desk or supervisory role looking for a step … up then please get in touch with Karen at Jump IT in the first instance. Permanent role only, you must live within commuting distance of the Surrey offices. more »
Job Title: IT Field ServiceManager Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Managermore »
City of London, London, United Kingdom Hybrid / WFH Options
AWD online
company that is one of the most established IT providers, a multi-award winning Managed Service Provider based in central London, offering services to prestigious businesses around Microsoft cloud (Azure), support, IT security and IT transformation. The company design, deliver and manage IT … have also developed a range of innovative systems covering areas from IT automation to governance and security, all helping them distinguish their services from other providers. The company is a growing and evolving business, growing in 2023 and again in 2024. With 2023 being their most successful … in 2024, with profits on track to grow by 300% in 2024 compared to 2023. The company works hard on bringing new innovative services to customers, launching Security Operations Center (SoC) in 2023, and most recently their IT Risk & Governance services. BE THE BEST As the ITmore »