51 to 75 of 94 Permanent IT Services Manager Jobs

Are you passionate about delivering top-quality IT services? Do … you enjoy driving operational stability and continuous improvement? Are you skilled at clear communication, insightful reporting, and proactive service management? We're looking for an IT Service Manager to lead the delivery of smooth, high-quality IT services by managing third-party suppliers and championing ITIL best practices. In this key role, you … processes, while supporting the onboarding of new services. About you StepChange is seeking someone with strong ITIL knowledge-ideally ITIL v4 certified-and proven experience managing IT services in complex multi-vendor environments. You're skilled at supplier management, handling contracts, SLAs, escalations, and driving improvements. You're familiar with incident, problem, and change management and comfortable More ❯

India, the Americas) and is home to Nipro Medical Europe, Nipro PharmaPackaging International, and the Institute for Medical Practice (iMEP) Belgium. About the role The IT Service Manager ensures effective delivery of IT Service Management to internal customers. This includes managing outsourced infrastructure service providers and acting as line manager for local … IT managers at two sites. Key responsibilities involve overseeing contracts, monitoring vendor performance … resolving escalations, and driving service improvements. The role also includes strategic alignment of services with business goals and managing costs and risks. Additionally, the IT Service Manager owns core ITSM processes-incident, problem, change, service request, and asset management-ensuring quality execution and leading major incident response. You will also support and guide local IT More ❯

company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media … of Job The Senior Service Performance Analyst will lead the Service Performance function in SIAM team. Provides Subject Matter Expertise on the governance, assurance and the management of IT Service Performance across the Ecosystem (internal IT support teams, Third Party Vendors and Suppliers/Partners), helping ensure they achieve their strategic goals, meet their contractual obligations … Improvement. Accountable for defining, documenting and integrating service performance & governance standards across Ecosystem, which may include defining key performance indicators and metrics to help ensure measuring and tracking IT service performance across the Ecosystem in a standard, consistent manner that drives stability, quality, efficiency and effectiveness, in line with ITIL best practice. The role entails chairing Service Review More ❯

company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media … of Job The Senior Service Performance Analyst will lead the Service Performance function in SIAM team. Provides Subject Matter Expertise on the governance, assurance and the management of IT Service Performance across the Ecosystem (internal IT support teams, Third Party Vendors and Suppliers/Partners), helping ensure they achieve their strategic goals, meet their contractual obligations … Improvement. Accountable for defining, documenting and integrating service performance & governance standards across Ecosystem, which may include defining key performance indicators and metrics to help ensure measuring and tracking IT service performance across the Ecosystem in a standard, consistent manner that drives stability, quality, efficiency and effectiveness, in line with ITIL best practice. The role entails chairing Service Review More ❯

company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media … of Job The Senior Service Performance Analyst will lead the Service Performance function in SIAM team. Provides Subject Matter Expertise on the governance, assurance and the management of IT Service Performance across the Ecosystem (internal IT support teams, Third Party Vendors and Suppliers/Partners), helping ensure they achieve their strategic goals, meet their contractual obligations … Improvement. Accountable for defining, documenting and integrating service performance & governance standards across Ecosystem, which may include defining key performance indicators and metrics to help ensure measuring and tracking IT service performance across the Ecosystem in a standard, consistent manner that drives stability, quality, efficiency and effectiveness, in line with ITIL best practice. The role entails chairing Service Review More ❯

Senior Category Manager - IT & Technology | £80,000 to … bonus | 12% Cash allowance | healthcare | 10% non contribution pension | PLUS Final salary pension | + many more benefits | Central London - Flexible working range to suit | Global Financial Services business A brand new role working for a highly reputable, interesting and unique financial services business who operate across UK, Europe and Asia, to join an existing IT Category … ensure the business is getting the best service in line with cost efficiency Experience and requirements: Deep technical category experience within Technology & IT Ideally Financial or Professional Services industry experience, but not essential Previous experience working on complex global projects, dealing with Tier 1 suppliers of significant values Confident in engaging and influencing senior level stakeholders, and More ❯

Senior Category Manager - IT & Technology | £80,000 to … bonus | 12% Cash allowance | healthcare | 10% non contribution pension | PLUS Final salary pension | + many more benefits | Central London - Flexible working range to suit | Global Financial Services business A brand new role working for a highly reputable, interesting and unique financial services business who operate across UK, Europe and Asia, to join an existing IT Category … ensure the business is getting the best service in line with cost efficiency Experience and requirements: Deep technical category experience within Technology & IT Ideally Financial or Professional Services industry experience, but not essential Previous experience working on complex global projects, dealing with Tier 1 suppliers of significant values Confident in engaging and influencing senior level stakeholders, and More ❯

Senior Category Manager - IT & Technology | £80,000 to … bonus | 12% Cash allowance | healthcare | 10% non contribution pension | PLUS Final salary pension | + many more benefits | Central London - Flexible working range to suit | Global Financial Services business A brand new role working for a highly reputable, interesting and unique financial services business who operate across UK, Europe and Asia, to join an existing IT Category … ensure the business is getting the best service in line with cost efficiency Experience and requirements: Deep technical category experience within Technology & IT Ideally Financial or Professional Services industry experience, but not essential Previous experience working on complex global projects, dealing with Tier 1 suppliers of significant values Confident in engaging and influencing senior level stakeholders, and More ❯

representing a global organisation embarking on a significant operational and digital transformation programme. As part of this, they are looking to bring in an experienced IT Service Manager to help evolve their service management ecosystem and maximise the value of their ServiceNow platform. This is a permanent position, ideally based onsite in Parma a few days … the optimisation of the existing ServiceNow platform, ensuring its alignment with wider digital and operational transformation goals Acting as the key point of contact between the business and IT, translating operational needs into scalable and actionable ServiceNow capabilities Enhancing and refining existing ITSM processes such as incident, change, problem, and service request management Supporting improvements in service mapping More ❯

Service Delivery Manager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service Delivery Manager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service Delivery Manager who can help take the business forward. The role has a high … degree of responsibility and a wide-ranging remit. In a nutshell 🥜 Leading and mentoring all Support and Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the … Incident, Request, Change and Escalation processes, ensuring high levels of performance, accurate reporting Liaising with clients, managing expectations and handling escalated issues regarding all aspects of IT service delivery to ensure total client satisfaction Maintaining team motivation and engagement to support consistently low staff turnover. Experience in an MSP As part of the senior leadership team, this role More ❯

and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital click apply for full job details More ❯

and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital click apply for full job details More ❯

and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital click apply for full job details More ❯

and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ide... More ❯

and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ide... Read More ❯

and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ide... Read More ❯

and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ide... Read More ❯

and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ide Find More ❯

and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ide Find More ❯

Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations … accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for … tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG More ❯

Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations … accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for … tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG More ❯

Job description We are looking for an IT Support Manager having 03+ years of Supervisory/Managerial experience in multiple sectors of IT. You will be working on in-house as well as client projects. Your main duties include project planning, resource allocation, and project implementation that is in line with the organization's standards and … Robotics Knowledge of real-time streaming and messaging tools like Kafka, RabitMQ Experience in Elastic search, Docker Experience in Android and iOS application development Knowledge of location based Web services such as Google API Experience in customisation of Opensource CMS, Ecommerce, CRM software like Wordpress, Drupal, Joomla, Woocommerce, Opencart, Magento etc. Resource planning and budgeting are essential to the … nature and scope of your duties is subject to change in line with needs of the business. About the Job Novus Altair Ltd is the provider of professional security services such as Manned Guarding, Mobile Patrols, Keyholding & Alarm Response Services, and Control Room Services and IT services such as Application development, Networking, Geo fencing More ❯

IT Service Manager – Permanent, Hinkley Point, Somerset (Hybrid) Salary £72k plus car allowance, 10% bonus plus benefits We have an excellent opportunity for an IT Service Manager to work with a forward-thinking MSP based in Somerset. The IT Service Manager will be at the forefront of ensuring … the company’s services are compliant, cost-effective, and aligned with business needs. The IT Service Manager’s role will be to lead IT service delivery and system administration teams, driving safe and efficient operations. They will have significant demonstrable experience shaping and delivering several IT projects within a multi-divisional … business and partners to meet business priorities, conduct regular service reviews, and implement improvement actions Managing and maintaining the service support for the project requirements relating to partner specific services Management and intelligent oversight for all infrastructure and applications provided, ensuring regulatory compliance Work proactively with suppliers to address any service gaps, ensuring effective delivery Actively maintain Service Level More ❯

We have an excellent opportunity for an IT Service Manager to work with a forward-thinking MSP based in Somerset. The IT Service Manager will be at the forefront of ensuring the company’s services are compliant, cost-effective, and aligned with business needs. The IT Service Manager … business and partners to meet business priorities, conduct regular service reviews, and implement improvement actions Managing and maintaining the service support for the project requirements relating to partner specific services Management and intelligent oversight for all infrastructure and applications provided, ensuring regulatory compliance Work proactively with suppliers to address any service gaps, ensuring effective delivery Actively maintain Service Level … to implement them Understand IT cost drivers and recommend cost-effective service delivery Serve as the primary interface between the business and partners for IT services issue escalation Maintain visibility of risks related to operational application services, identifying effective mitigation and appropriate escalation. Define system performance measures and monitor, measure, and report on IT More ❯

IT Service and Operations Manager Reference number: (phone number removed) Salary: £59,900 per annum + 25 days Annual leave + Pension Scheme Location: The office location is at Woodham Lane, New Haw, Addlestone, Surrey KT15 3LS. Contract type: Permanent Working pattern: Flexible working, Full-time, Job share, Part-time The Veterinary Medicines Directorate (VMD) is … IT Operations Manager About the job The Service and IT Operations team is responsible for the live running and maintenance of the VMD services available to users. The team will also take on the service management relationship between VMD and a managed service provider for our public facing VMD digital services. As the … will extend over the next two to three 3 years. The Service and IT Operations Manager will play a key role in ensuring that new services are safely and securely taken on, providing assurance to the Head of IT and leading the team through change. As this transition happens, the post holder will More ❯