IT End-User Support Specialist
- Hiring Organisation
- Health & Life Insurance MedaHealth Associates
- Location
- Tampa, Florida, United States
- Employment Type
- Any
- Salary
- USD Annual
Title: IT End-User Support SpecialistExperience Range: 1 - 3 YearsCompensation: 0 - 0/Minimum Education: BachelorsDomain Experience: IT Helpdesk, Desktop SupportRoles and Responsibilities:- Provide first-level IT support via phone, email, chat, and in person- Diagnose and troubleshoot hardware, software, network, and system issues- Install … configure, and maintain desktops, laptops, printers, and mobile devices- Manage user accounts including password resets, permissions, and Active Directory updates- Support Microsoft 365 applications, VPN access, and enterprise tools- Document incidents and resolutions in the ticketing system- Escalate complex issues to Tier 2/3 support when necessary ...