Customer Support Advisor (IT)
- Hiring Organisation
- i2i Recruitment Consultancy
- Location
- Gloucester, Gloucestershire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,256 per annum
passionate about delivering exceptional customer service and solving technical issues? We are recruiting for a Service Desk Analyst to join a growing and supportive IT services team. This is an excellent opportunity for someone with no necessary experience apart from strong customer service skills, a keen interest in technology … ability to remain calm under pressure. You'll be the first point of contact for customers, providing technical support, managing service requests, and ensuring issues are resolved efficiently. Key Responsibilities Provide first-line support via telephone and ticketing systems Log, prioritise, and manage customer incidents and service requests ...