1 to 25 of 54 Permanent IT Support Analyst Jobs

IT Support Analyst As part of continuing business growth, an IT Support Analyst, is required to join one of the region's most successful accountancy firms. The successful IT Support Analyst will be the 1st line of support on a … busy helpdesk, dealing with IT issues. Following a successful probation, you will be able to work from home up to 2 days a week. The Role The IT Support Analyst, will join the IT team of a growing top 40 accountancy firm with offices in … central and southern England, as they seek to provide an exceptional support service to c.500 users. The IT Support Analyst will be responsible for picking up helpdesk queries and investigating their resolution, or passing on to the 2nd line where appropriate. Benefits Up to 30 days More ❯

IT Support Analyst A fantastic opportunity arisen for an IT Support Analyst to join national IT Support company based in Kings Lynn. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver … team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! Main Responsibilities for the successful IT Support Analyst: As an IT Support Analyst your role will be a mix of working on client projects and … excellent technical and problem resolution skills. This role is an important technical position as a valued member of the team. To provide mentoring and support to other members of the team. To provide remote technical support via email and telephone to end users so that operational problems and More ❯

ROLE OVERVIEW Our client is currently looking for an IT Support Analyst to join a leading pharmaceutical company based in Liverpool. As the IT Support Analyst, you will be responsible for providing support to users of all IT Business Services and assisting … in the deployment and management of these services. KEY DUTIES AND RESPONSIBILITIES: Your duties as the IT Support Analyst will be varied; however, the key duties and responsibilities are as follows: 1. Provide support to all users of the IT Business Services. 2. Log and … resolve incidents, service requests, problems, and changes through to a satisfactory resolution. 3. Administer IT Business Services in line with company policy and procedure. 4. Suggest and implement improvements in existing IT systems and procedures. ROLE REQUIREMENTS: To be successful in your application to this exciting role as More ❯

IT Support Analyst We are currently looking for an IT Support Analyst to join The Sovini Group. Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics … be treated fairly, with respect and free from discrimination. Inclusivity matters We recognise candidates may have diverse needs, and we will always look to support this throughout the process. If you have got the talent, the potential, the drive and determination there is a place for you at The … Sovini Group. This position is a permanent opportunity As an IT Support Analyst, you will be expected to: Be the first point of contact for users seeking technical support. Your role is critical in ensuring efficient and effective IT service delivery by providing initial troubleshooting and More ❯

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our … London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior … Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support More ❯

Job Description IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance … of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security More ❯

IT Support Officer - Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are … focused primarily on general IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company's IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts More ❯

Category: IT or Software Desktop Service and Support Level: Experienced (Non-Manager) Term: contract, 3 months Weekly hours: 37.5 Salary: GBP 25 per hour Location: London IT Support Analyst - Temporary £25 per hour (inclusive of holiday pay) Hybrid - London office - 3 days per week Are … you an experienced 1st and 2nd Line IT Support Analyst? We are recruiting for an IT Support Analyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk. You will also be involved in project-based … work and supporting the manager in delivering the IT strategy. To apply, you should have a solid technical background, with experience in providing technical support to end-users. You will have experience in managing and maintaining hardware, software, and network infrastructure. Additionally, you will have experience in managing More ❯

The IT Support Analyst II is vital in delivering superior technical support within a law firm environment, providing consultative and responsive service to attorneys and staff. This role ensures the seamless operation of office and personal computing technology, enhancing the firm's ability to serve its … a detail-oriented professional with strong problem-solving skills, excellent communication abilities, and a customer-first mindset. In addition to resolving technical issues, the IT Support Analyst II will serve as a key resource for user education and continuous service improvement. Duties and Responsibilities The following are … the key responsibilities of the IT Support Analyst II position: Deliver phone and deskside support for various desktop, server, and network issues, managing incidents from initial report to resolution. Accurately log and document all support activities in the Incident Tracking system, ensuring timely updates and More ❯

Have you recently been working in Customer Services, OR, Customer Support? Do you thrive in delivering an excellent Customer Services? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £23,700 + overtime You will … be able to build your IT career in a strong team, committed to being "customer centric" Enhance your IT skills But - You must be a good communicator with reasonable IT skills My client supplies EPoS and Patient Medication Record (PMR) Prescription and dispensing systems in the independent … work. You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst you will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution. More ❯

IT Support Analyst Location: Sittingbourne Salary: £30,000 per annum About the Role: My client in the Pharmaceutical Sector is seeking a IT Support Analyst to to join their team. The successful candidate will be responsible for providing technical support and ensuring the … smooth operation of our IT systems. This role is crucial in maintaining our high standards of service and efficiency. Key Responsibilities: Provide first-line support to end-users for hardware, software, and network issues. Troubleshoot and resolve technical problems in a timely manner. Assist in the maintenance and … administration of IT systems. Ensure security and compliance standards are met. Document and track issues using our ticketing system. Collaborate with other IT team members to improve system performance. Requirements: Proven experience as an IT Support Analyst or similar role. Strong knowledge of Windows operating More ❯

Role We are currently looking for an IT Support Analyst to join our team of associates at Rosewood London. The IT Support Analyst is appointed to provide exceptional technical support and manage the day-to-day IT operations within the hotel, including … during weekends . Key expectations of this role are Being the first line of support for hotel guests and associates with their IT requirements and solve any issues. Ensuring the hotel associates are informed and trained on all newly implemented systems, changes to policies and procedures are communicated … and adhered to by all associates. Taking a proactive approach in anticipating IT needs of guests and associates to prevent issues and enhance the user experience. Ensuring the availability of all items of stationery and consumables required for computer equipment in the hotel. Overseeing the Helpdesk operations, ensuring timely More ❯

IT Support Analyst - On-Site | Near Sheffield | Up to £29k Are you looking to make the step up in your IT career with a company that values collaboration, continuous learning, and long-term progression? I'm working with a well-established and rapidly expanding business based … just outside Sheffield, who are seeking an enthusiastic IT Support Analyst to join their close-knit and supportive team. This is a hands-on, on-site role ideal for someone who thrives in a busy environment and is ready to take the next step in their career. … As part of a major investment in their technology infrastructure, the IT function is playing a central role in the company's ongoing growth. You'll be working alongside an experienced and close-knit team, helping to support a user base of several hundred people across multiple offices. More ❯

Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers … Excellent interpersonal and customer-facing communication skills Strong organisational skills with the ability to remain focussed under pressure Actively maintain technical knowledge of current IT technology offerings and solutions Proactively research and find solutions for customer issues Thorough knowledge and understanding of key products and services Ability to work … understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide More ❯

evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. THE OPPORTUNITY Title: Business Process & IT Support Analyst Location: Hinton House, Warrington Reports to (direct): Programme Manager Working Pattern: Site Specific Other: SC clearance will be required (The … been resident in the UK for at least 5 years for SC prior to the date of application). Job summary The Business Process & IT Support Analyst will provide front-line technical support, training, and issue resolution for end-users on hardware, software, and peripherals, aiming … process improvements and training. As this role is part of the Programme Management Office you will work very closely with the Operations to provide support in areas such as User Acceptance Testing, application/solution development, compliance, security and other support activities required to deliver the innovation strategy. More ❯

to work and can thrive in an inclusive and safe space. THE ROLE We are excited to offer an excellent opportunity for a talented IT Support Analyst who is passionate about IT and technology, with a strong customer-focused approach. This role involves providing both remote … and deskside technical support for a leading accountancy firm based in London. As a business-facing position, you will primarily provide 1st and 2nd line support for all IT-related requests and issues within the Service Desk team. Your responsibilities will include logging incidents, troubleshooting software and … further develop your skills and work in a dynamic environment. KEY RESPONSIBILITIES Be the first point of contact to provide 1st and 2nd technical support for the Service Desk Provide cover to the business from 08:00 - 18:00 on a shift basis Accurately record all details of calls More ❯

Job Title: IT & AV Support Analyst Location: Birmingham (Office-Based) Job Type: Full-Time We're looking for a proactive IT & AV Support Analyst to join our team in Birmingham. This hands-on role focuses heavily on AV support, alongside general IT … users at all levels, ensuring smooth day-to-day operations and excellent customer service. Key Responsibilities for the : Provide face-to-face and remote IT and AV support. Set up and troubleshoot meeting room equipment and video conferencing tools. Log and resolve incidents and service requests efficiently. Deliver a … service for VIP meetings and events. Maintain strong relationships with colleagues and third-party vendors. Document fixes and contribute to knowledge sharing. Assist with IT equipment moves, reporting, and service improvements. What You'll Need: Experience with AV/video conferencing equipment. Strong IT troubleshooting and customer service More ❯

Job Title: IT & AV Support Analyst Location: Birmingham (Office-Based) Job Type: Full-Time We're looking for a proactive IT & AV Support Analyst to join our team in Birmingham. This hands-on role focuses heavily on AV support, alongside general IT … users at all levels, ensuring smooth day-to-day operations and excellent customer service. Key Responsibilities for the : Provide face-to-face and remote IT and AV support. Set up and troubleshoot meeting room equipment and video conferencing tools. Log and resolve incidents and service requests efficiently. Deliver a … service for VIP meetings and events. Maintain strong relationships with colleagues and third-party vendors. Document fixes and contribute to knowledge sharing. Assist with IT equipment moves, reporting, and service improvements. What You'll Need: Experience with AV/video conferencing equipment. Strong IT troubleshooting and customer service More ❯

BREAKTHROUGH OPPORTUNITY: IT SUPPORT ANALYST Location: Central London - 5 days on-site Salary: £40,000-£45,000 + Excellent Benefits About Our Client Our client, a POWERHOUSE in UK-based private real estate investment, is searching for their FIRST-EVER in-house IT Support Analyst to join their elite team. This isn t just a job - its your chance to REVOLUTIONIZE the IT foundation of a thriving private equity firm! you'll work DIRECTLY with partners and C-suite executives while building your professional Legacy from the ground up! Your Impact & Responsibilities As … the PIONEERING IT professional in this dynamic organization, you'll have the power to: BE THE TECH SUPERHERO - Deliver LIGHTNING-FAST support that keeps the business running at peak performance COMMAND THE ROOM - Ensure FLAWLESS presentations and video conferences that drive multi-million pound decisions SPEARHEAD DIGITAL TRANSFORMATION More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently … and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations … Communicate professionally and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently … and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations … Communicate professionally and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server More ❯

As an IT Support Analyst, your role will be to provide IT helpdesk (1st and 2nd line) support to over 200 users performing daily network tasks and to ensure the IT service is consistent and adequately supported. Your working hours will be Monday- Friday … am-5 pm with an hour for lunch, and you will be required to provide weekend support on a rotating basis. Key responsibilities include: Install, maintain, and upgrade all IT-related equipment across the business Provide general support and excellent service to all users and deal with … support queries effectively and in good time in order to reduce staff downtime Ensure that company servers are up and running and that systems have been backed up with appropriate documentation completed Maintain, secure, upgrade and repair systems to ensure the business is running efficiently and to safeguard against More ❯

We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Job Description The IT Support Analyst role is responsible for providing 1st and 2nd line support in person and remotely to our users. You will … fix what you can and escalate more complex issues to the relevant resolve teams within Global IT following our internal escalation processes and procedures. Manage user issues in a timely manner and update tickets accordingly and communicate with the users to keep them up to date with status of … their issue. Working in a fast-paced environment where no day is the same, the ideal candidate will have experience working as an IT Support Analyst with the ability to build key internal and external relationships. Providing remote and face-to-face 1st/2nd Line Support. More ❯

Are you passionate about technology and problem-solving? Do you thrive in a dynamic and collaborative environment? We’re looking for a dedicated IT Support Analyst to join our team and contribute to the smooth operation of our IT infrastructure across the UK, EU, and US. … ll work from home while also collaborating on-site at our Sheffield office 2/3 day per week. You’ll bring knowledge in IT service desk operations, Windows and Mac desktops, network infrastructure, telecoms, and Microsoft 365, supporting all areas of the business to ensure everything runs seamlessly. … with passionate colleagues in a global environment. Enjoy opportunities for personal growth and career development. What You’ll Do: Provide 1st and 2nd line IT support to staff across the UK, EU, and US. Troubleshoot and support systems like Windows 10/11, macOS, Microsoft 365, and More ❯

able to travel into office to apply for this role Are you a customer facing-tech enthusiast with a talent for troubleshooting and maintaining IT systems? We're on the lookout for an IT Support Analyst to join a growing team! You'll provide essential technical … support for IT infrastructure, cloud, applications, and users. This role involves working as part of a highly skilled team to ensure exceptional levels of availability, performance, and security. This is a customer facing role in which you will liaise with various clients and build relationships whilst providing exceptional … security policies and standards to maintain system and equipment security. Lead on migrations of on-prem domains to Microsoft Azure Create and maintain technical support processes, user manuals, and documentation. Support IT projects as required. The successful candidate will have experience of some of the following . More ❯