IT User SupportSpecialist page is loaded IT User SupportSpecialist Apply locations London time type Full time posted on Posted Today job requisition id R257940 Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. Job Title IT User SupportSpecialist Department IT Service Delivery Office Location London Reports To Regional IT Manager - UK & SA Working Hours A working pattern of 35 hours per week, falling between the days of Monday 07.30 am to Friday 7.00 pm on a shift rota. Excluding Bank Holidays and Public Holidays. Out of hours work may be required. Firm Description Hogan Lovells is one of … our success, which is why we seek to recruit and retain the most talented individuals in all regions of our global practice. Department Description The team provides second line ITsupport primarily to the office within the South Africa, but they also assist the user base of other offices when local offices may be closed or there are More ❯
to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. The ITSupportSpecialist I participates in IT hardware or software deployment projects, as well as installations, such as new desktops, laptops, printers, phones, copiers or other devices. … The ITSupportSpecialist I will provide technical support to end users, respond to help requests from the IT helpdesk phone and email channels, and triage support requests. The ITSupportSpecialist I will support end users on mobile devices, with remote connectivity, peripherals, and any hardware or software issues … and complete other duties as assigned by the Systems Administrator - Support Supervisor. YOUR RESPONSIBILITIES Serve as the first point of contact to diagnose and resolve level one technical issues originating from end users by use of ticketing system, phone calls, walk-ins and remote management. Perform hands-on fixes at the desktop level, including installing and upgrading software, installing More ❯
Are you a confident and skilled Microsoft ITsupport worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge … gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft ITSupport companies in Cambridge, looking to hire a confident and capable ITSupportSpecialist into their growing operation. Our client prides itself on great response … times and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an ITSupportSpecialist, you will play a crucial role in resolving More ❯
A client of ours in the Harlow area are recruiting an ITSupportSpecialist to join their team. This is a full-time permanent position working Monday - Friday 8.30am - 5.00pm and paying £26,000 - £30,000 per annum depending on experience. Please note you must be able to drive for this position and within an easy commutable … distance due to on-call duties. Key Duties include but are not limited to: Act as first-line ITsupport, responding to Helpdesk tickets promptly. Prioritised and escalated complex issues as needed. Resolved issues with Windows/macOS, networks, and business applications. Provided support for desktops, laptops, mobile devices, printers, and other peripherals. Handled onboarding/offboarding … operations. Maintained and troubleshooted printers, Wi-Fi, and barcode scanners. Installed, configured, and maintained software and hardware. Applied security patches and monitored cybersecurity systems. Supported Microsoft 365 and maintained IT asset inventory. Documented technical issues and ensured compliance with IT policies. Skills and Experience required to be considered for this ITSupportSpecialist position More ❯
Do you have a keen interest in IT? If so, we have several exciting roles available within our ITSupport team. You will provide telephone, web, and face-to-face support to all business users regarding IT incidents and requests. We have multiple roles available as an ITSupport Specialist. What you'll … do In this role, you will: diagnose and resolve first and second-line IT incidents and requests to agreed Service Levels Agreements (SLAs) help support projects to deliver new or changed services across the organisation build and configure laptops, desktops and tablets build and configure mobile phones, both smart and dumb maintain accurate and up-to-date asset … information in the ITSM tool repair broken IT equipment so that it can re-used install ad hoc software on customer devices reset and change customer passwords facilitate accounts, software and hardware for new starters and movers disable accounts and access for leavers set up customers with access to network folders or files act as the ITMore ❯
Currently recruiting for a ITSupportSpecialist role in Leeds City Centre for one of our clients. Role is paying up to £30k and is on site looking for candidates with strong ITsupport or helpdesk experience from a finance or legal background. ITSupportSpecialist Up to £30k On Site … on Site) Leeds City Centre 8.00am - 5.30pm rota - 35 hour working week 1 in 5 weeks on call during work hours Responsibilities Need experience of 1st and 2nd line support on either a service desk or helpdesk Knowledge of building PCs, imaging tech, and troubleshooting 2+ years' previous IT work experience. Manage and support of desktop and … laptop computers Manage and support IOS devices. Experience in Legal or Finance is required for this role If interested in this role please apply or email jack.metcalf@thebridg More ❯
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Staff Power Group Limited
Job Title: IT Trainer & SupportSpecialist Location: York City Centre Hours: Full-time Salary: Competitive Staff Power is delighted to be recruiting on behalf of a respected, forward-thinking public sector organisation in York. Were looking for a passionate, people-focused IT Trainer & SupportSpecialist to join their growing team. This is an exciting … wants to make a lasting impact by improving digital confidence and capability across an organisation. Training Is at the Heart of This Role As the go-to expert for IT training, you'll take the lead in designing and delivering engaging learning experiences that help staff across all levels get the most out of their systems and tools. Whether … you're onboarding new starters, running group workshops, or offering one-on-one support, your focus will be on making IT accessible, effective, and easy to use. What Youll Be Doing: Leading tailored IT training sessions (1-to-1 and group-based) across systems, apps, and internal processes Designing and maintaining user-friendly learning materials such as More ❯
Overview An opportunity to join a growing organisation building out an internal ITsupport function. You’ll provide technical support to 30–50 users across office and remote environments, assist with systems administration, and contribute to infrastructure improvements within a Microsoft-focused environment. Key Responsibilities Provide 1st and 2nd line support to internal users (remote and … office-based). Install and configure hardware, software, and peripherals. Administer Microsoft 365, including user management, Active Directory, Exchange, and security groups. Support rollout and adoption of new applications and systems. Diagnose and resolve technical issues across network, devices, and printing. Maintain and manage IT tickets, ensuring timely resolution and user satisfaction. Deliver user training and produce clear … documentation (FAQs, guides, wikis). Assist in maintaining IT policies and support Cyber Essentials compliance. Evaluate and test new technologies to improve IT operations. Provide technical input for device imaging and system configuration. Collaborate with remote teams in the UK and internationally. Required Skills & Experience 1–2 years in a desktop support, ITsupportMore ❯
growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe. About the Role: As part of the ITSupport team, the ITSupportSpecialist is focused on providing extraordinary internal customer services by managing software, deploying hardware, supporting new tooling, and most importantly … focusing on the needs of our internal Remitly team. You will support our users with basic troubleshooting of hardware and software systems all the way to escalating problems to vendor support for our internal customers when needed. You will be the primary point of contact for all things support for our internal customers, routing tickets to other … teams and working on issues until full resolution for our internal team. You Will: Monitor and respond to incoming IT requests and alerts. Onboard and off-board new employees and provision hardware on site. Analyze and resolve hardware issues for Macs, PCs, Chromebooks, printers, and peripherals with a white-glove approach. Analyze and resolve software issues with apps like More ❯
Are you ready to take the next step in your IT career? We're looking for a proactive and enthusiastic IT Operations SupportSpecialist to join a dynamic and forward-thinking IT team. This role offers the perfect blend of hands-on technical support and exposure to enterprise infrastructure-ideal for someone eager to … grow in the world of IT operations. What You'll Be Doing: Service Desk Support Be the first point of contact for ITsupport via phone, email, and ticketing system. Troubleshoot and resolve hardware, software, and network issues for both local and remote users. Handle user onboarding/offboarding, including account setup and equipment provisioning. Escalate … of incidents and resolutions. Infrastructure Operations Assist with system checks, builds, and updates under the guidance of the Infrastructure Engineering team. Monitor system alerts and escalate issues as needed. Support asset inventory and hardware lifecycle processes. Contribute to IT projects and deployments. What You'll Bring: 3-5 years of experience in a technical support or service More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Unipharmedtech
Clinical ITSupportSpecialist Apply locations Manchester Office Time type Full time Posted on Posted 5 Days Ago Job requisition id JR- About Uniphar Who we are With 3,000+ employees across Ireland, the UK, Europe, MENA, and the U.S., Uniphar partners with 200+ top pharmaco-medical manufacturers, delivering specialised, tech-enabled solutions through its three divisions … delivering innovative medical technologies and solutions. Role Overview The purpose of the role is to install and configure Clinical Information Systems at customer sites and resolve or escalate issues. It involves remote and onsite support throughout the UK, with some work from home after training. Principal Duties and Responsibilities Install Server and Client Hardware/Software Interface Medical … SQL Server Administration and troubleshooting. Desirable experience includes: Strong Windows Server Administration MS SQL Server Administration and Reporting Scripting (SQL, JavaScript, Visual Basic) Virtual machine technology Networking Citrix Desktop support Customer service and troubleshooting experience Excellent communication skills Analytical skills Self-motivated team player Full driving license Degree in Engineering, Computer Science, or IT (preferred) Minimum of More ❯
About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional ITsupport and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview: We are seeking a skilled 3rd Line SupportSpecialist to join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients, ensuring their systems run smoothly, efficiently, and securely. Key Responsibilities: Resolve escalated technical issues related to Windows … Office 365, and Azure environments. Provide advanced troubleshooting and support to end-users and clients, ensuring minimal disruption to their operations. Collaborate with 1st and 2nd line support teams to share knowledge and streamline processes. Implement, configure, and manage solutions in Azure and Office 365 environments. Liaise with clients to understand their technical needs and provide tailored solutions. More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Overview The L1 Support Engineer serves as the first point of contact for users seeking technical assistance. They provide basic Aurora troubleshooting, resolving routine issues and escalating complex problems to other support teams. This is a hybrid role based in our London office. Responsibilities Respond to Help Desk (Service Desk and SNOW) tickets, calls, and chatbot in a … timely manner Diagnose and resolve common IT problems using established procedures and knowledge base articles Perform initial troubleshooting for: Hardware issues, software applications, operating system errors, and network connectivity problems and escalate appropriately Guide users through step-by-step solutions and provide basic training on various IT systems and applications Monitor IT infrastructure, including servers, networks, and … different SaaS applications and resources Responding to and resolving common user issues related to SaaS applications, such as login problems, application errors, or basic feature usage questions Providing initial support for Office 365 services (Email, OneDrive, Teams, SharePoint), including basic configuration and troubleshooting Escalate complex or unresolved issues to appropriate L2 or L3 support teams following established procedures More ❯
