Ringwood, Hampshire, England, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
ITSupportTechnician Location: Ringwood, Hampshire, Hybrid Home Working Salary: £25,077 Profit Share Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity for … someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT … troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service More ❯
BH24, Crow, Hampshire, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
ITSupportTechnician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic … career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong … enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days More ❯
Birmingham Airport, Birmingham, West Midlands, England, United Kingdom
Katie Bard (Angela Mortimer Plc)
Security Support Specialist (Desk-Based) – CCTV & Networks £35,000 | Blythe Valley Business Park, Near Solihull (on-site, free parking) Monday–Friday, 8:30am – 5:00pm (Office Based) A market-leading global technology company, recognised for delivering advanced tech security solutions to clients worldwide, is seeking a skilled Security ITSupport Specialist for a pivotal office-based role … supporting a major client account. This is an ideal opportunity for someone with a background in ITsupport, network operations, or helpdesk roles looking to diversify into security and video technology as part of a supportive, innovative team. Key Responsibilities: Download and securely share CCTV/video footage with the client to support incident and investigation requests … investigating IP address issues, basic troubleshooting). Liaise professionally with the client: providing updates, managing expectations, and building strong relationships. Escalate issues to engineering/field teams where onsite support is needed. Maintain accurate logs, documentation, and audit trails for all casework. Applicants will have: Prior experience in ITsupport, helpdesk, network technician, or similar technical More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Limited
IT & Communications SupportTechnician Location: Plymouth/South-West (Hybrid - 1 day/week onsite minimum) Salary: £26k - £30k + benefits Deerfoot Recruitment is working on behalf of a fast-growing, forward-thinking organisation within the insurance sector to find a skilled IT & Communications SupportTechnician . This is a fantastic opportunity for a … motivated IT professional looking to join a supportive and energetic team within a business committed to innovation and growth. The successful candidate will play a key role on a busy support desk, troubleshooting and resolving IT issues across a Microsoft 365 environment. The role involves a mix of remote working and travel to offices across the South … key. These office locations include Exeter, Plymouth and Torquay. A "security-first" mindset, combined with a proactive and user-focused approach, is essential. Key Responsibilities: Provide desktop and user support, resolving software/hardware issues Support and maintain Microsoft 365, Active Directory, and related systems Manage device deployment and user onboarding/offboarding Collaborate with third-party suppliers More ❯
Stourbridge, West Midlands, England, United Kingdom
The Search Consultant
2nd Line ITSupportTechnician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well as dealing with overflow service requests to support the helpdesk and being our representative while visiting … our clients at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations to our customers while meeting their business needs in full. Supporting Tier 1 with daily overflow of tickets and calls. Working alongside our 3rd line technicians to … and queries. Hands-on assistance with the configuration, installation, monitoring and maintenance of computer systems and networks, from the ground up to completion. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and More ❯
Stourbridge, West Midlands, England, United Kingdom
The Search Consultant
3rd Line ITSupportTechnician Up to £45K Stourbridge About the role The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process improvements, for internal projects as well as client projects. Coordinating with 3rd-parties … such as suppliers and channel partners when required, to resolve problems and queries. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o More ❯
Rotherham, South Yorkshire, England, United Kingdom
ALTECH GROUP LTD
ITSupportTechnician– M365/Windows OS I’m supporting a thriving business, as they bolster their small, but talented IT team. The role will be providing 1st/2nd line support to a large user base, answering and resolving queries and technical challenges. The role is working on a busy helpdesk, supporting colleagues with … different support queries, mainly resolvable using M365 admin centre. That said the support team help rectify tickets across sharepoint, internal business systems and networking challenges too. A solid aptitude for security, including firewall and endpoint resolution will be needed too. Experience of conducting daily routines including server back up checks (Azure and VMWare) would be highly desirable. The … role will also be involved in small IT projects and will be involved in upgrades/new installs. This role will suit a real all rounder with a passion for good customer service and rapport building. The role is paying £28-30,000 plus a really strong set of benefits. It will be on site, 5 days a More ❯
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Back 2 Work
A long established IT Solutions company has need for an need for an apprentice to join their busy IT helpdesk. The role offers variety in the tasks from day to day. This opportunity would suit anybody looking to start a career in IT sector and has an interest in ITsupport, networking and hardware. KEY … DUTIES Repairing of I.T hardware, reinstalling operating systems and software - the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions Problem solving on IT related incidents and problems - as a helpdesk engineer, one … of the primary functions is to help customers solve IT incidents remotely. Commissioning of IT and associated equipment - you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites This will give variety to your role, and the opportunity to work in a face More ❯
A long established IT Solutions company has need for an need for an apprentice to join their busy IT helpdesk. The role offers variety in the tasks from day to day. This opportunity would suit anybody looking to start a career in IT sector and has an interest in ITsupport, networking and hardware. KEY … DUTIES Repairing of I.T hardware, reinstalling operating systems and software - the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions Problem solving on IT related incidents and problems - as a helpdesk engineer, one … of the primary functions is to help customers solve IT incidents remotely. Commissioning of IT and associated equipment - you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites This will give variety to your role, and the opportunity to work in a face More ❯
currently working in partnership with a global managed service provider who's end client is in the Design & Engineering sector. We are assisting them with the search for a ITSupport Engineer on a temp to perm basis. This is a hybrid based role with 3x days a week in the Reading office. Key Responsibilities: Deliver prompt and … effective first-line and second-line support for IT-related issues. Troubleshoot and resolve software, hardware, and system problems proactively. Manage and coordinate the repair and maintenance of complex IT systems. Develop strong relationships with internal users to understand and meet their IT needs. Respond quickly to user concerns, ensuring timely resolution and minimal disruption. Support continuous improvement of IT services, including occasional travel to Bristol and Maidenhead. Key Skills: Strong technical knowledge in hardware, software, operating systems, and network infrastructure. Excellent customer service and interpersonal skills with the ability to build trust. Strong analytical and problem-solving capabilities. Effective written and verbal communication skills for user support and documentation. Ability to manage More ❯
Gloucestershire, United Kingdom Hybrid / WFH Options
Robert Half
Main Duties: Triage initial support requests and direct/action accordingly Provide ITsupport from basic user administration through to project tasks Respond to user requests and assist via telephone, electronically or in person Escalate calls to and liaise with third party support providers/suppliers to resolve issues Monitor stock levels of IT equipment … Excellent time management with a flexible approach The ability to manage a busy workload whilst thriving under pressure Confidence to communicate with colleagues at all levels Essential Technical Experience: IT degree, qualification or equivalent practical experience A minimum of 3 years previous working experience within varied IT infrastructure and associated services Active Directory user/group/computer … user admin Windows 10 and 11, Microsoft Office and desktop applications PC builds and software installation Android and IOS mobile device setup and configuration using mobile device management systems IT asset management and ticketing systems Web and email security systems Telephony admin concepts (extensions, direct dial numbers, ring groups, pickup groups) Working knowledge of networking - Switches, Firewalls, wireless, IP More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Robert Half
Main Duties: Triage initial support requests and direct/action accordingly Provide ITsupport from basic user administration through to project tasks Respond to user requests and assist via telephone, electronically or in person Escalate calls to and liaise with third party support providers/suppliers to resolve issues Monitor stock levels of IT equipment … Excellent time management with a flexible approach The ability to manage a busy workload whilst thriving under pressure Confidence to communicate with colleagues at all levels Essential Technical Experience: IT degree, qualification or equivalent practical experience A minimum of 3 years previous working experience within varied IT infrastructure and associated services Active Directory user/group/computer … user admin Windows 10 and 11, Microsoft Office and desktop applications PC builds and software installation Android and IOS mobile device setup and configuration using mobile device management systems IT asset management and ticketing systems Web and email security systems Telephony admin concepts (extensions, direct dial numbers, ring groups, pickup groups) Working knowledge of networking - switches, firewalls, wireless, IP More ❯
real-world project work and practical training so that you can be ready to launch your new career in cybersecurity with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you’re new to the industry or looking to exchange your skills, this Cyber Security course is designed to get More ❯
real-world project work and practical training so that you can be ready to launch your new career in cybersecurity with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you’re new to the industry or looking to exchange your skills, this Cyber Security course is designed to get More ❯