Desborough, Northamptonshire, United Kingdom Hybrid / WFH Options
Culina Group
Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »
Horley, Surrey, United Kingdom Hybrid / WFH Options
Deloitte
of IT Service Management lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge of IT security standards including ISO27001 would be an advantageAbility to work independently and proactively essential.Strong management, communication, technical and remote collaboration more »
Manchester, England, United Kingdom Hybrid / WFH Options
Michael Page
troubleshooting, resolving issues, and communicating effectively with customers. Additional experience in the following would assist the successful candidate: Grafana, Prometheus, Windows Server knowledge, and ITIL certification. Job Offer *Estimated salary package of £65,000 to £75,000 per annum *Obtain further professional qualifications and training *Join a highly dynamic, talented more »
platforms and proficiency navigating those environments Experience with observability, automation and orchestration toolsets commonly used in the financial services technology industry Expertise in the ITIL framework, the associated processes and experience in maturing the use of those processes within financial services An understanding of the regulatory, and professional standards for more »
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Deloitte
of IT Service Management lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge of IT security standards including ISO27001 would be an advantageAbility to work independently and proactively essential.Strong management, communication, technical and remote collaboration more »
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Vodafone
offshore teams and delivering through others • Proven stakeholder management experience in interacting with multiple stakeholders • Deep understanding of current SAP technology stack (HANA, S4) • ITIL 4 Specialist Create, Deliver and Support certificationNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are more »
of managing, strengthening and broadening key client relationships.ISTQB certification or equivalent.Ability to design and implement test automation frameworks.Industry certifications such as Scrum Master, BCS, ITIL, and cloud certifications such as AWS/GCP/Azure among others.Proficiency or experience with a software development language e.g. Java, Python, SQL, HTML.A proven more »
or Cloud platforms and proficiency navigating those environments. Experience with observability toolsets commonly used in the financial services technology industry. An understanding of the ITIL framework and processes for Incident, Problem, Change management. An understanding of the regulatory, and professional standards for financial services technology. Desired Qualifications:Professional qualifications pertinent more »
which is on the spectrum between functional and technical to support and challenge the team where needed + A project management and/or ITIL certification would be beneficial, but not essential + Proven experience in delivery of digital projects and products to time, budget, and scope + Excellent communication more »
Bath, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Knowledge and Experience: SQL Networking experience (Cisco switch, firewalls) Cisco Umbrella Nutanix Hyperconverged Infrastructure support Netapp Experience Knowledge of and/or certification in ITIL 4 If this role looks like something of interest please apply below more »
proven background in Service Management technical delivery in ServiceNow and one or more of the following areas we want to hear from you: • ITSM, ITIL, ITAM, CMDB/uCMDB • ServiceNow, HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.) As a Senior Technical … true business outcomes • Providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people) • Working with the Pre-Sales and Technical Architecture functions to support, validate and help deliver client presentations, workshops and responses to … months (and/or similar ITSM toolsets for 3+ years) • Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics and key performance indicators • Must have solid understanding and experience in using a number of web technologies such as HTML, CSS, XML, JavaScript more »
High Wycombe, England, United Kingdom Hybrid / WFH Options
BlueGate Consulting
POS or retail payment solutions is essential, as is the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for more »
Birmingham, England, United Kingdom Hybrid / WFH Options
James Andrews Technology
technical background in IT, covering operating systems, databases, integrations, cloud-based Software/Platform/Infrastructure-as-a-Service, business continuity and information security. ITIL Service Management Processes and understanding of the full SDLC more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Cognitive Group | Part of the Focus Cloud Group
Service Delivery Manager - ITIL Permanent Must be able to obtain SC Clearance Bristol - Hybrid working Contribute to the Incident Management, Service Request, and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required. Take ownership of major incidents to ensure coordination … Detail-Oriented - This position requires analytical skills and the ability to interpret information from numerous sources to prepare and present reports. Knowledge of the ITIL framework desirable Demonstrable commercial acumen, with excellent written and numerical skills. You will be experienced in writing Statements of Work, project approaches and proposals. Experience more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Version 1
have. Qualifications Required: Oracle Cloud Infrastructure 2023 Architect Associate (1Z0-1072-23). Desirable: Oracle Certified CNC administrator, Hashicorp Terraform Associate, Oracle Linux Certification, ITIL Additional Information Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development more »
Belfast Metropolitan Area, United Kingdom Hybrid / WFH Options
Hayward Hawk
and client satisfaction. Required Skills and Experience Proven experience as a Service Desk Analyst or similar role in an enterprise environment. Strong understanding of ITIL principles and IT Service Management best practices. Proficiency in using ITSM tools (e.g., ServiceNow, Jira Service Desk, BMC Remedy). Excellent troubleshooting skills and the … skills. Knowledge of cyber security principles and practices is a plus. Ability to work independently and as part of a team. Relevant certifications (e.g., ITIL Foundation, CompTIA A+, Microsoft Certified: Modern Desktop Administrator) are highly desirable. What We Offer Competitive salary and benefits package. Opportunities for professional growth and development. more »
Hereford, England, United Kingdom Hybrid / WFH Options
Cubiq Recruitment
relationships. Seamlessly integrate with existing teams and third-party providers. Strong problem-solving skills and ability to work under pressure. Relevant certifications (e.g., PMP, ITIL) are highly desirable. Willingness to travel to client sites as required. About You: Strong leadership skills with the ability to influence stakeholders and build relationships more »
Process re-design, optimisation and lean practices Delivery Management and Business Analysis IT Operations Requirement’s elicitation Value stream mapping IT Service Management and ITIL Product Ownership and Management Product Centric operating models Benefits: Base Salary: £55,000 - £85,000 (DoE) Discretionary Bonus DV Bonus Flex Fund: £5,000 Health more »
Wakefield, England, United Kingdom Hybrid / WFH Options
Nasstar
for: Education & Qualifications: As this is leading a network orientated technology team CCNP or equivalent Leadership qualifications such as BTEC. Service Management such as ITIL Experience: Minimum 10 Years in management role of frontline technical teams Technical background in Network managed services Technical background in Cloud or hosted infrastructure Experience more »
Newport, Wales, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
Agreement terms in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation Benefits: Quality Pension scheme Development each year to provide better career and salary progression. Network Engineer – Hybrid/Newport more »
Manchester Area, United Kingdom Hybrid / WFH Options
TAG
Management, Mobile Itinerary applications and Analytic platforms Knowledge of alternative global online travel booking tools alongside an understanding of API and data integration platforms ITIL/Service based and Project Management qualifications or experience Proficient in the use of MS Office suite Proven record of working in a fast-paced more »
Croydon, England, United Kingdom Hybrid / WFH Options
Public Sector Resourcing
this role, as a minimum you must be eligible and willing to undergo these checks. Experience of successful Service Design and Transition. Experience in ITIL aligned Service Management. Setting expectations and managing stakeholders, both internal and external. Experience in onboarding third party suppliers. Service Design and Transition in Medium to more »
of the NEC Entitlements Team, resolving application issues raised on the application solutions and related software components. To ensure support issues are handled using ITIL best practice service processes in an efficient and effective manner. To provide a good level of service to our customers and ensure that complex or … skills of additional resources, or past experience, as required Experience of working for/with the Public Sector Good customer relationship skills DESIREABLE SKILLS: ITIL v3 Foundation certificate Understand principles of software development within an ISO 9001 accredited environment SQL Knowledge Additional Information Employees of NEC are entitled to the more »
project managers and subject matter experts. - Ability to create and review Workplace documentation. - Experience in structured change management including core service management frameworks (e.g., ITIL) Azure Technical Lead more »
Exeter, England, United Kingdom Hybrid / WFH Options
Hays
Proven experience of managing complex ICT projects through to completion. An understanding of the role of IT systems in facilitating business strategy. Knowledge of ITIL processes and the use of CMDB. Prince2 Experience of working within both private and public sectors (Beneficial) What you'll get in return Salary more »