51 to 75 of 891 Permanent ITIL Jobs

and enforce policies, standards, and best practices for application development, deployment, and maintenance. Ensure compliance with regulatory requirements, security standards, and industry frameworks (e.g., ITIL, COBIT). Collaborate with business stakeholders to understand their requirements, priorities, and challenges. Advocate for the adoption of technology solutions that drive business value, improve more »

and troubleshooting various IT issues. Ability to adapt and multitask in a fast-paced environment. Excellent communication skills, both verbal and written. Knowledge of ITIL principles is a plus. Join our client's dynamic team and be part of a company that values innovation, collaboration, and excellence in everything they more »

networking infrastructure concepts and virtual networking features. Experience in working within an Agile environment and collaborating across multiple software engineering teams. Strong understanding of ITIL frameworks. What they offer: Enjoy hyper-flexibility with hybrid working options. Benefit from 35 days of annual leave plus bank holidays. Pension contributions of up more »

Desk team in a large organisation Experience mentoring team members with varied skill levels Excellent analysis and reporting skills Knowledge and experience of the ITIL IT Service Management Framework Excellent interpersonal skills Upon application, your CV will be reviewed by Cogito, IVC Evidensia's Talent Partner. A member of the more »

boutique IT strategy/transformation (incl. OSS/BSS or network separation) IT/Tech due diligence Preferred experience/qualities: TOGAF eTOM ITIL/COSO/COBIT SAFe/Scrum/agile Frameworks Enterprise Architecture Please reach out for a confidential conversation. more »

Industry – Insurance Work type – Permanent Main Responsibilities of an Application Support Specialist Maintenance and support of Progress Open Edge based applications within an ITIL aligned Service Delivery framework. Engaging with business users, project managers, business analysts, technical teams and testers to develop, support and maintain Open Edge Applications and services. more »

would be an advantage: Messaging - Exchange, Teams Microsoft Office 365 Virtualization Backup, Archiving, storage Core Infrastructure -Windows/Networks Business Competencies: Strong understanding of ITIL processes - advanced ITIL qualification would be desirable but not essential Experience of Problem, Incident and Change Management, analyzing incident trends, raising problem records, working with … sensitive, goal oriented, motivated. Good problem-solving skills Experience Required: Prior experience in a Network Operations Center/Service Desk Environment Experience of main ITIL processes Experience of Major Incident Management. Experience with face-to-face customer liaison. Experience of managing people. Experience defining KPI's and SLA's more »

configuration management policies, plans, processes & procedures. You will be enhancing our clients existing configuration management capabilities. You must have: In depth experience & knowledge with ITIL Config management processes & practices Tools such as Service Now or BMC Remedy Infrastructure Config management using – Ansible, Chef, Puppet or SaltStack Baseline configuration & change control more »

an IT Service Design role, understanding Service Design principles and artefacts · Background in IT Support, including SIAM management · Effectively engage and run workshops Desirable: · ITIL/Six Sigma qualifications If you have the above experience please submit your CV immediately or email me at kirstybaxter@hydroegengroup.com ... more »

other Jetpack components. Knowledge of isomorphic React is a plus Qualifications: Bachelor’s degree in Computer Science or a related field. Deep understanding of ITIL or related Service Management framework ITIL or equivalent certification is preferred Personal Attributes: Strong analytical and problem-solving skills. Effective communication abilities to collaborate across more »

in a team. Desirable Skills: Experience with virtualization technologies such as VMware or Hyper-V. Knowledge of scripting languages (PowerShell, Bash). Familiarity with ITIL practices. Certifications such as MCSA, MCSE, CompTIA Network+, or equivalent. Benefits: Competitive salary and benefits package. Opportunities for professional development and certification. Engaging and collaborative more »

IT architecture issues (server hardware, server OS, networking/routing). Broaden scope beyond infrastructure services to support wider team/business deliverables. Follow ITIL basic processes. Be able to travel to any site, possibly on short notice. Cover out-of-hours on a rota basis for third-line issues. more »

Analyst • Investigating/Troubleshooting IT Server Infrastructure related incidents • Domain Management • Microsoft Azure Cloud Hosting • Common application monitoring tools • Web Application support • Security Advantages: • ITIL processes • Linux and Windows Server Operating Systems • LAMP based applications, .Net/IIS Web Application, Software Development/Deployment pipelines, Development and DevOps processes and more »

ability to work independently Must be conscientious with an attention to detail Preferred experience using a Ticket Management Software, creating/updating & logging tickets ITIL Foundation Certified more »

analytical skills. Strong communication and interpersonal skills, with the ability to collaborate effectively across departments. Experience with budgeting and resource management. Relevant certifications (e.g., ITIL, CompTIA, Microsoft) are a plus. Salary: Circa £40k + benefits Excellent career growth + development prospects more »

Windows 7/10 administration and usage. Excellent understanding of PC Desktop/Laptop hardware. Experience in supporting Audio/Video equipment. Familiarity with ITIL Foundations. Strong knowledge of TCP/IP networking is desirable (ICND1 certification preferred). Apple Mac and iOS expertise is desirable. Exceptional analytical and problem more »

OS/Linux etc.) skills leveraging Cloud technologies including OpenStack, Softlayer, Amazon etc. Good understanding of monitoring techniques and automation from Infrastructure perspective. Strong ITIL skills, System management specialists. About Business UnitThe Client Innovation Centre (CIC) is an innovative and exciting part of IBM. A fast-paced and dynamic business more »

Service Design Specialist (ITIL) London/Hybrid (2 Days onsite) 9 Months initial contract ASAP Start £550-600 (Inside IR35) Service Design Specialist is required to join a leading Utilities client to deliver an Enterprise service transition initiative. The ideal candidate will possess extensive expertise in service design and transition … projects, ITIL processes, Agile methodologies, and ServiceNow implementation. This role requires a highly skilled professional with strong project management capabilities and the ability to manage complex service delivery environments. Key Responsibilities for the Service Design Specialist (ITIL) includes: Service Design and Transition: Manage service design and transition projects, including creating … comprehensive service design packs, service transition plans, and operational readiness criteria. Ensure alignment with ITIL processes, including service strategy, service design, service transition, service operation, and continual service improvement. Oversee governance processes such as quality gate reviews, sprints, and early life support. ITIL and Agile Methodologies: Utilize certifications in ITIL more »

anti-virus (including McAfee Manager), ensuring compliance, deploying images and updates. Skilled in managing user access with Active Directory, including creation, authentication, and lifecycle. ITIL Foundation Certification is Essential. MCSE and CCNA is highly Desirable Basic knowledge of Visual Basic Scripts is Desirable Confident use of VMware VSphere 6.0 or more »

MUST have experience of working in financial services industry Strong incident background and experience of Incident Management in enterprise transformation Understanding of Problem Management ITIL v3 or V4 accredited Knowledge of any incident tracking system such as ServiceNow Excellent excel skills Reporting skills desirable Candidates will ideally show evidence of more »

points of failure where possible Enhance employee productivity and system availability Translate the risk characteristics into enterprise risk terms Comply with SOX & ISO/ITIL frameworks Experience with SAP Strong leadership and communication skills In return, the successful IT Security and Infrastructure Manager can expect a salary of more »

and address any concerns Foster a positive and collaborative team environment. Oversee the day-to-day operations of the service desk, ensuring adherence to ITIL processes and SLAs. Ensure accurate incident logging, tracking, and reporting using the service desk tools. Manage escalated incidents, driving timely resolution working with internal support … team leadership. Ability to work with cross-functional teams across multiple regions and cultures. Excellent communication, customer service, and interpersonal skills. Strong understanding of ITIL service management processes and best practices (ITIL certification is a plus). Proficient in Microsoft technologies, including Office Suite (O365, TEAMS, SharePoint, etc.), Microsoft operating more »

role working with complex technology and high value customers. Experience with SalesForce or a similar CRM/ITSM tool and a solid understanding of ITIL processes. ITIL 4 foundation certification would be a plus. Knowledge of UK financial industry, supporting technology and money moving processes. Experience with Knowledge base management more »

modified systems are seamlessly transitioned into live service with minimal disruption. You will play a key role in managing the service acceptance process, creating ITIL-based checklists, engaging with various workstreams, and overseeing the transition process. Key Responsibilities for the Service Transition Analyst includes: Service Transition Management: Own the daily … operations of service transition management for the programme. Service Acceptance Checklists: Develop and implement common, fit-for-purpose ITIL-based service acceptance checklists. Stakeholder Engagement: Collaborate with Solution Build workstreams to ensure that service transition requirements and checklists are integrated into the end product delivery. Risk Management: Identify, manage, and … knowledge and experience from working closely with architects, development teams, and service providers. Stakeholder Management: Proven ability to manage and engage with stakeholders effectively. ITIL Processes: Demonstrated experience in implementing and managing ITIL processes. Cutover and Hypercare: Experience in large cutover and hypercare exercises. ServiceNow: Preferable experience with ServiceNow. Cloud more »

Transition Manager (ITIL) required for this enterprise scale business - with both technical and non-technical users - paying up to £57k + Excellent Pension + Benefits This is a hybrid role, more than comfortable with remote working, however you will need to be able to get to Birmingham on a roughly … of transition process or experience. Problem management will be part of this role and they will be looking to you to create a proper ITIL based problem management set up. To be successful in this role you will have as much of following experience as possible: A good background in … Service Transition and or Problem Management within a complex business environment. Strong ITIL knowledge. Good experience of putting Service Transition process in place and ideally an understanding of project methodologies. Great engagement and stakeholder management skills. Experience of working across a multi supplier environment. Understanding how service operations work across more »