1 to 25 of 1,045 Permanent ITIL Jobs

email security, Active Directory, Group Policy, DNS, DHCP Working knowledge of Cisco network switches, routers, firewalls and VPN, DLP, antivirus, IDS/IPS, SIEM, SQL VDI, and Security concepts ITIL Foundation Certification Proficient in continuous integration, continuous delivery concepts (DevOps), with DevSecOps highly desirable. Previous experience in a HIPAA/FDA regulated environment Competencies: To perform the job successfully, an More ❯

an enterprise knowledge base, leveraging knowledge management best practices. • Assess staff performance, conduct reviews, and contribute to personnel changes. • Facilitate professional and technical development opportunities for the team. • Utilize ITIL best practices to enhance and optimize services provided to end users. Systems Administration & Infrastructure Support: • Provide operational and maintenance (O&M) support for NIPRNET, SIPRNET, and JWICS system infrastructure, supporting More ❯

email security, Active Directory, Group Policy, DNS, DHCP Working knowledge of Cisco network switches, routers, firewalls and VPN, DLP, antivirus, IDS/IPS, SIEM, SQL VDI, and Security concepts ITIL Foundation Certification Previous experience in a HIPAA/FDA regulated environment The role will be based in Trumbull CT USA. The salary for this position is in the range $120K More ❯

you thrive in this role. You should have: Experience in Level 2 IT support, service delivery, or service management Strong incident triage, problem-solving, and escalation skills Familiarity with ITIL principles; release management experience is an advantage Hands-on use of ITSM tools (e.g., ServiceNow, Jira, Service Desk) Understanding of cloud platforms (AWS, Azure) desirable Strong communication and client engagement More ❯

PowerShell and experience with Infrastructure as Code or deployment pipelines (e.g., Azure DevOps) Familiarity with container security, secure software supply chain Experience managing outsourced MSP/MSSP partners Certifications ITIL or PMP certification More ❯

Experience in software testing, system administration, or IT operations •Background in enterprise IT environments and patch deployment •Knowledge of test automation frameworks •Experience supporting government or high-security environments •ITIL framework knowledge (certification training will be provided Education Bachelor's degree preferred, or equivalent relevant experience in IT support, system administration, or related technical field. Pay & Benefits Summary •Competitive hourly More ❯

as assigned Preferred Qualifications: • ServiceNow Certified Application Developer (CAD) • Experience with ServiceNow scripting (JavaScript, Glide API, Business Rules, UI Actions) • Experience with ServiceNow Orchestration and Integration Hub • Knowledge of ITIL framework principles and practices Clearance: • Top Secret with SCI eligibility (Required) Benefits: • Competitive salary and comprehensive benefits package • 100% paid medical insurance • Opportunities for professional growth and development in a More ❯

with cloud platforms (AWS, Azure, GCP). Knowledge of HIPAA compliance, healthcare data security, and PHI handling. Exposure to DevOps tools (Git, Jenkins, Docker, Kubernetes). Prior experience with ITIL or ITSM processes (incident, problem, change management). More ❯

particularly in the tolling industry context. Equivalent combination of education and/or experience may be accepted. Additional beneficial skills include: o Enterprise Business Solutions, specifically SAP projects o ITIL/ITSM practices and methodologies Note: Hybrid: Remote and on location work as needed along the Turnpike (Onsite work is usually 3-5 days per month). Prefer candidate who More ❯

manage and prioritise multiple tasks simultaneously Be flexible in their approach to travel and projects undertaken Be driven to learn new tech and self-improve A strong understanding of ITIL best practice and frameworks Technical Skills - Essential Microsoft Windows Strong working knowledge of Windows Server Environments DNS and DHCP Deep working knowledge of Active Directory etc. Continuous improvement work Desktop More ❯

with frameworks including MITRE ATT&CK, NIST, and CIS. Strong communication, analytical, and presentation skills. Solid understanding of network traffic flows, vulnerability management, and penetration testing principles. Knowledge of ITIL processes (Incident, Problem, Change Management). Ability to work independently and thrive in a 24/7 on-call environment. Education & Experience 3-5 years' experience in the IT security More ❯

without any of the above will not be considered at this time due to contract requirements. 2-4 years working in an IT Support Focused role (minimum) CompTIA A+ ITIL 4 Foundation Microsoft Certified: Microsoft 365 Fundamentals (MS-900) Strong foundational knowledge of Microsoft 365 (Commercial & GCC/GCC-High), Azure Active Directory, and Teams. Experience with Google Workspace, VPNs More ❯

experience. 3-5 years' hands-on experience in Microsoft 365 and Azure administration. Strong understanding of Active Directory, Azure AD/EntraID, and identity/access management. Experience in ITIL-based change and incident management processes. Skills & Certifications: M365 - MS-900 (Fundamentals) & MS-102 (Expert) Azure - AZ-900 (Fundamentals) & AZ-104 (Administrator Associate) Proficiency with ITSM tools such as ServiceNow. More ❯

hybrid migrations (Exchange/SharePoint/Teams to Microsoft 365). Familiarity with FreshService or similar ITSM platforms. Experience with ISO 27001, Cyber Essentials Plus, or regulated industry compliance. ITIL v4 certification or strong service management background. More ❯

covered). Desirable Skills Linux (Ubuntu, Debian). PowerShell scripting and automation. SQL or database administration experience. Knowledge of FreshService or similar ITSM tools. Familiarity with IT compliance frameworks. ITIL certification or experience with service management practices. If this is you and you'd like to know more, please send me your CV ASAP... More ❯

documentation skills. Strong expertise in Azure administration Prior experience in a 3rd line technical infrastructure support role Outstanding problem-solving skills with a structured and analytical mindset Experience with ITIL-aligned Service Desk processes. Ability to perform incident triage and service request fulfilment. Strong knowledge of end-user support: Windows OS, O365, Teams, Exchange Online, SharePoint. What We Offer More ❯

IP system commands to aid in remote troubleshooting, Active Directory, Group Policy, NTFS permissions, and DNS is preferred. A+, Network+, and Security+ certifications is a plus. Strong understanding of ITIL principles and service management best practices is preferred. Experience At job entry, placement will be determined by a review of college transcripts and related work experience. A minimum of More ❯

experience • Extensive experience in M365 and enterprise messaging administration PREFERRED CERTIFICATIONS • Microsoft 365 Certified: Enterprise Administrator Expert • Microsoft Certified: Azure Administrator Associate • Microsoft Certified: Identity and Access Administrator Associate • ITIL 4 Foundation (preferred for federal process alignment) COMMUNICATIONS/INTERPERSONAL CONTACTS Effective communication and interpersonal skills are critical to the success of the Senior M365 Administrator. This position requires not More ❯

spoken and written English Passion for learning and professional growth Nice-to-Have (But Not Essential) Experience with Azure AD, Intune, Group Policy & SharePoint Any IT certifications (CompTIA, Microsoft, ITIL) Basic networking knowledge (DNS, DHCP, VLANs) Interest in Cyber Security Experience of working within the Education Sector Why Youll Love Working Here Great work environment and supportive team Competitive salary More ❯

in IT/Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to More ❯

IT support role Experience using service desk tools and remote support software Administration experience in medium-sized corporate IT environments, including operational and break/fix activities Familiarity with ITIL processes and SLAs Good understanding and experience of: Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager and related O365 admin Centre. Cloud knowledge of ideally More ❯

End-Point Anti-Virus software and strategies Microsoft Office Suite (i.e., Outlook, Word, Access, Excel, PowerPoint, Project, Visio, etc.) Support ticketing systems, change control methodologies and their importance to ITIL best practices IT security concepts and best practices Extensive knowledge of industry trends and best practices in the area of IT infrastructure Other Essential Duties Follows all import/export More ❯

delivering excellent customer service. Familiarity with IT service management tools and remote support technologies. Experience working in a team environment, with a willingness to learn and adapt. Knowledge of ITIL best practices is a plus. Other Requirements: Must have an active Secret clearance with the ability to obtain a Top Secret with SCI eligibility or have an active Top Secret More ❯

Full driving licence and own transport NVQ in ICT equivalent qualification or similar experience Evidence of ongoing professional development MCP/MCSA/MCSE/CompTIA A+ or equivalent ITIL v3 Foundation or equivalent Able to communicate effectively both verbally and in writing with a range of audiences Able to maintain the highest levels of confidentiality and data security Highly More ❯

experience would be helpful to have: Bachelor's degree in Computer Science, Computer Engineering, or related field Experience with BigFix for Apache Experience with Nutanix HCI Experience using ServiceNow ITIL managed processes Travel/Shift Work: This position requires the ability to travel 20% of the time. Also, potential to have a sliding shift start/stop times to ensure More ❯