1,051 to 1,075 of 1,267 Permanent ITIL Jobs

to-end support structures, including SLAs, KPIs, OLAs, and operational processes. Drive continuous improvement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholder engagement skills. What skills, knowledge and experience will you need? How will this be assessed? Our application process requires your … employment history and a personal statement. This is your opportunity to evidence clear examples of how you meet the following: ITIL Service Management qualifications - Information Technology Infrastructure Library (ITIL certification: Foundation Level) or equivalent demonstrable experience appropriate to the role of Service Transition Manager. Experience and a proven track record in managing projects. Stakeholder Engagement & Communication - Strong interpersonal skills to More ❯

to-end support structures, including SLAs, KPIs, OLAs, and operational processes. Drive continuous improvement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholder engagement skills. What skills, knowledge and experience will you need? How will this be assessed? Our application process requires your … employment history and a personal statement. This is your opportunity to evidence clear examples of how you meet the following: ITIL Service Management qualifications - Information Technology Infrastructure Library (ITIL certification: Foundation Level) or equivalent demonstrable experience appropriate to the role of Service Transition Manager. Experience and a proven track record in managing projects. Stakeholder Engagement & Communication - Strong interpersonal skills to More ❯

to-end support structures, including SLAs, KPIs, OLAs, and operational processes. Drive continuous improvement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholder engagement skills. What skills, knowledge and experience will you need? How will this be assessed? Our application process requires your … employment history and a personal statement. This is your opportunity to evidence clear examples of how you meet the following: ITIL Service Management qualifications - Information Technology Infrastructure Library (ITIL certification: Foundation Level) or equivalent demonstrable experience appropriate to the role of Service Transition Manager. Experience and a proven track record in managing projects. Stakeholder Engagement & Communication - Strong interpersonal skills to More ❯

hardware and software, including routers, switches, firewalls, and network operating systems. Experience with global network design and implementation, including network architecture and capacity planning. Strong understanding of ITIL (Information Technology Infrastructure Library) framework and best practices. Knowledge of industry standards and regulations related to network security and data privacy, such as GDPR and HIPAA. Exceptional time management skills with the More ❯

information. Key Responsibilities: Windows OS, folder & file structure administration Experience working with UPP CIS (Datacard) platform experience System architecture, applications, utilities, programs, platforms & scripts Fault analysis Customer-centric attitude ITIL Methodology ITIL Certified For further details, please don't hesitate to apply. More ❯

solutions-led approach Ability to mentor, train, and approve technical and service documentation and processes Experience working cross-functionally with other senior leaders and departments Bonus (Preferred, Not Essential): ITIL® certification or experience in ITIL-aligned environments Background working in critical environments (e.g. data centres, financial services, large-scale enterprise More ❯

solutions-led approach Ability to mentor, train, and approve technical and service documentation and processes Experience working cross-functionally with other senior leaders and departments Bonus (Preferred, Not Essential): ITIL® certification or experience in ITIL-aligned environments Background working in critical environments (e.g. data centres, financial services, large-scale enterprise More ❯

Administering and reporting within ServiceNow (preferred) Certifications desirable AWS Cloud Practitioner, AZ-900, or relevant demonstrable experience Microsoft Azure, Intune and Office 365 knowledge and administration. Cloud monitoring toolsets ITIL Foundation (a strong understanding of ITIL framework and best practices. Additional Information Benefits include Hybrid working model with some flexible working 25days holiday Private Medical Health care via Vitality Pension More ❯

managing a small to mid-sized support team. Excellent communication and stakeholder engagement abilities. Familiarity with legal technology platforms and the unique demands of legal professionals. Working knowledge of ITIL framework and service management tools. ITIL Foundation certification (or higher) is desirable. Understanding of legal compliance, confidentiality, and data protection standards. Business Relationship Management - Building trusted partnerships and aligning IT More ❯

enterprise implementations. • Experience with DevOps/DevSecOps, Configuration as Code, Infrastructure as Code, and CI/CD implementation. • Understanding of network routing devices and network device configurations • Understanding of ITIL foundation or ITIL certified • AWS cloud certifications Additional Skills & Qualifications Must hold an active Secret clearance and Sec+ certification. A plus is for any candidates that have a current CISSP More ❯

will sit within the Service Design & Transition team and you will utilise your Service Management experience and knowledge to provide expertise to project teams, ensuring incoming services align to ITIL-based processes. Your role will involve translating the project's technical service and end user requirements into a supported, secure and operational service, in alignment with current NCA operational processes. … and assuring service risks, dependencies and issues. Working with operational teams to design service wraps and processes, including incident management, change management, problem management, availability management, and other core ITIL practices: Designing and building core ITIL-based processes to support the services you are assigned to. This involves working with key stakeholders, both internally and externally, to ensure the processes … DV STRAP will be at risk of termination Person specification Experience of managing a live service: Having experience of managing a live service within a service management function, utilising ITIL-based service support processes. Experience of designing service management processes and support models: Having experience of designing service support processes and support models, including processes such as Change Enablement, Incident More ❯

will sit within the Service Design & Transition team and you will utilise your Service Management experience and knowledge to provide expertise to project teams, ensuring incoming services align to ITIL-based processes. Your role will involve translating the project's technical service and end user requirements into a supported, secure and operational service, in alignment with current NCA operational processes. … and assuring service risks, dependencies and issues. Working with operational teams to design service wraps and processes, including incident management, change management, problem management, availability management, and other core ITIL practices: Designing and building core ITIL-based processes to support the services you are assigned to. This involves working with key stakeholders, both internally and externally, to ensure the processes … DV STRAP will be at risk of termination Person specification Experience of managing a live service: Having experience of managing a live service within a service management function, utilising ITIL-based service support processes. Experience of designing service management processes and support models: Having experience of designing service support processes and support models, including processes such as Change Enablement, Incident More ❯

will sit within the Service Design & Transition team and you will utilise your Service Management experience and knowledge to provide expertise to project teams, ensuring incoming services align to ITIL-based processes. Your role will involve translating the project's technical service and end user requirements into a supported, secure and operational service, in alignment with current NCA operational processes. … and assuring service risks, dependencies and issues. Working with operational teams to design service wraps and processes, including incident management, change management, problem management, availability management, and other core ITIL practices: Designing and building core ITIL-based processes to support the services you are assigned to. This involves working with key stakeholders, both internally and externally, to ensure the processes … DV STRAP will be at risk of termination Person specification Experience of managing a live service: Having experience of managing a live service within a service management function, utilising ITIL-based service support processes. Experience of designing service management processes and support models: Having experience of designing service support processes and support models, including processes such as Change Enablement, Incident More ❯

will sit within the Service Design & Transition team and you will utilise your Service Management experience and knowledge to provide expertise to project teams, ensuring incoming services align to ITIL-based processes. Your role will involve translating the project's technical service and end user requirements into a supported, secure and operational service, in alignment with current NCA operational processes. … and assuring service risks, dependencies and issues. Working with operational teams to design service wraps and processes, including incident management, change management, problem management, availability management, and other core ITIL practices: Designing and building core ITIL-based processes to support the services you are assigned to. This involves working with key stakeholders, both internally and externally, to ensure the processes … DV STRAP will be at risk of termination Person specification Experience of managing a live service: Having experience of managing a live service within a service management function, utilising ITIL-based service support processes. Experience of designing service management processes and support models: Having experience of designing service support processes and support models, including processes such as Change Enablement, Incident More ❯

the insurance application infrastructure. Extensive working with third parties Working knowledge of Linux. Developing such skills as are necessary to support new technologies Personal workload management in support of ITIL Incident and Problem Management, through use of ticketing systems. Adherence to ITIL Change Management processes. Good technical authoring and procedure writing skills. Flexible working hours, with frequent need to work More ❯

to help clients become more efficient, increase profitability and give more customers an amazing experience.Want to be part of it? About the Role We are looking for an experienced ITIL Change Manager with a background in Change/Release to support our Change Management operations. In this role, you will ensure seamless change/release implementation across platforms, networks & infrastructure … meetings/communications between internal teams and customers as applicable. Ensure regulatory and industry compliance (e.g., SOC, ISO) when implementing changes and releases Key Skills & Experience Proven experience in ITIL Change Management within an infrastructure or IT environment, ideally in the automotive or software industry. Strong understanding of ITIL v3 or v4 frameworks. Experience managing software release processes, cloud platforms … and IT service changes. Background in ITIL ideally with experience in Agile or DevOps environments. Strong stakeholder management, able to work across multiple levels across multiple functions. Experience with Service Management tooling and/or project management tools. Knowledge of SOC1/2 and ISO is an advantage. Qualifications ITIL Foundation (v3 or v4) required; ITIL Intermediate/Expert preferred. More ❯

mindset of service excellence and customer satisfaction • An Active TS/SCI Clearance with Polygraph Desired Qualifications: • Experience working with and briefing government clients • Obtain and/or maintain ITIL 4 Foundation or higher certification • Experience using, managing or implementing ITIL practices More ❯

including Snowflake and SAP Hana. Experience in automating manual data processes and improving performance and efficiency. Certified ServiceNow System Administrator Certification (CSA). Ability to communicate and implement the ITIL CMDB Model. Understanding of business applications and their functionality in the ITIL model. Expertise in configuring business rules, client scripts, UI policies, scheduled jobs, UI actions, reports, and dashboards in More ❯

AWS Cloud technologies, scripting skills with shell, python, PERL and the like, supporting Windows and Unix environments, as well as proven experience installing and maintaining security patches on servers, ITIL, and In-depth knowledge of Cisco Enterprise environments Expert experience with IP, Routing and Connection services as well as working on ITIL and SAFe Agile Frameworks. Ability to analyze available More ❯

Rate: £500-£550 Inside IR35 Duration: 12 months initially (open to extend) Location: Remote We are seeking an experienced IT Process Manager with a strong foundation in ITIL practices and a proven track record of driving process improvement within complex IT environments. This role requires a strategic thinker who can analyse trends, manage process changes, ensure compliance with best practices … and lead major technology event resolutions while fostering collaboration across teams. Key Responsibilities Manage and report on end-to-end process activities, ensuring efficiency, accuracy, and adherence to ITIL principles. Document, maintain, and continually improve the process map. Identify areas for process optimization and implement improvements. Conduct root cause analysis for process-related issues and develop effective resolution plans. Manage … Computer Science, Business Administration, or a related field; or equivalent combination of education and experience. Minimum of 2 years in an IT Service Management (ITSM) environment. Strong knowledge of ITIL practices and incident management frameworks. Excellent analytical skills for data interpretation and process evaluation. Proven ability to communicate effectively with both technical and non-technical stakeholders. Demonstrated experience leading process More ❯

issues in a manufacturing environment. Strong understanding of manufacturing processes and MES workflows . Familiarity with database technologies (e.g., SQL), scripting, and integration with shop-floor equipment. Knowledge of ITIL (IT infrastructure Library) or similar service management frameworks is an advantage. Experience with software development methodologies (e.g., Agile) and version control systems (e.g., GitHub). Proficient in one or more … required . Education & Qualifications A B achelor's/Masters degree in Engineering , Software development, I nformation technology, or a related field. Advanced degrees or certifications are a plus. Itil 4 , GMP or Database technologies i s a plus Travel Requirements Position involve travel up to 10 % of the time, mostly within Europe , Asia Pacific, and Americas. Most trips will More ❯

issues in a manufacturing environment. Strong understanding of manufacturing processes and MES workflows . Familiarity with database technologies (e.g., SQL), scripting, and integration with shop-floor equipment. Knowledge of ITIL (IT infrastructure Library) or similar service management frameworks is an advantage. Experience with software development methodologies (e.g., Agile) and version control systems (e.g., GitHub). Proficient in one or more … required . Education & Qualifications A B achelor's/Masters degree in Engineering , Software development, I nformation technology, or a related field. Advanced degrees or certifications are a plus. Itil 4 , GMP or Database technologies i s a plus Travel Requirements Position involve travel up to 10 % of the time, mostly within Europe , Asia Pacific, and Americas. Most trips will More ❯

have a keen interest in the technology and a drive to develop yourself both in technical knowledge and its application to meet customer requirements. You should have experience of ITIL processes and structured ways of working. You must be familiar and comfortable configuring and troubleshooting infrastructure through both command line and GUI. Willingness to share information, improve documentation, develop solutions … R&S certification (highly desirable) Cisco CCNA/CCNP Security; Checkpoint SA/SE (desirable) Cloud Provider certifications; AWS SAA/SAP, Azure MCSA CP; MCSE CP&I (desirable) ITIL and/or project management certification. You may have a Diploma or bachelor's degree in a related field Working hours: Normal working hours are 7.5 hours a day, Monday More ❯

response metrics Providing leadership in incident management and root cause analysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of eight IT professionals with growth plans What the Factory IT Manager will need: Essential requirements: Bachelor s degree in Computer Science, Information Technology, Electrical … with occasional travel to other sites Ability to work in the United Kingdom without the need for visa sponsorship Desirable requirements: Knowledge of Industry 4.0 technologies and implementation experience ITIL or relevant technical certifications Prior experience in a Semiconductor Wafer Fab is a strong plus, but not essential What your benefits will include: Remuneration & Reward Base salary of More ❯

response metrics Providing leadership in incident management and root cause analysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of eight IT professionals with growth plans What the Factory IT Manager will need: Essential requirements: Bachelors degree in Computer Science, Information Technology, Electrical Engineering … with occasional travel to other sites Ability to work in the United Kingdom without the need for visa sponsorship Desirable requirements: Knowledge of Industry 4.0 technologies and implementation experience ITIL or relevant technical certifications Prior experience in a Semiconductor Wafer Fab is a strong plus, but not essential What your benefits will include: Remuneration & Reward Base salary of More ❯