1,101 to 1,125 of 1,265 Permanent ITIL Jobs

Rate: £550-£600 per day (Inside IR35) Clearance Required: Active SC Clearance must be in place prior to starting Overview: We are seeking an experienced Project Manager with strong ITIL knowledge to support a large-scale Defence programme. The successful candidate will oversee the transition of services into the live environment, ensuring alignment with ITIL Service Management principles and Defence … coordinate with key stakeholders, including Service Architects, PMs, suppliers, the Service Centre, and the Service Transition Board (STB). Ensure adherence to the Service Management Framework (SMF) and relevant ITIL processes (Change, Release, Incident, Problem, Configuration, etc). Identify, manage and mitigate project risks and issues, maintaining control over scope, quality, and resources. Prepare and deliver regular progress reports, project … and governance artefacts. Essential Skills and Experience: Proven experience managing complex IT or software projects within a Defence or highly regulated environment. Strong understanding and hands-on application of ITIL (preferably v4) within live service or service transition projects. Experience working with MOD stakeholders or similar government organisations. Excellent communication and stakeholder engagement skills. Comfortable operating in a hybrid environment More ❯

with external and internal stakeholders to understand and confirm the delivery of the digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities Work with the team to ensure delivery of quality software using Agile Scrum development and test practices. Analyze … Script Includes, Custom applications, Orchestration, Workflows, Service Catalog. Demonstrated ability to perform code analysis and troubleshoot difficult technical issues, ability to identify system deficiencies and recommend solutions. Understanding of ITIL foundation or ITIL certified AWS cloud certifications Knowledge of Agile development methodologies. Knowledge of Jira and Confluence. For more information please send an email to More ❯

may be excepted in lieu of degree. Active DoD Secret Security Clearance Security+ certification or equivalent DoD 8570 IAT II certification within 60 days of start date Understanding of ITIL foundation or ITIL certified Experience in architecture, design, development, and delivery of data driven operations capabilities, within a DoD environment, including experience building and deploying software applications that meet DoD More ❯

other support groups and Domains. Ensure that the policies and procedures set by Tech Mahindra are adhered to. Report the status to the higher management. Preferred Skills: Exposure to ITIL delivery processes (ITIL foundation certificate will be an added advantage). Excellent experience in installation and troubleshooting MS office, Adobe Acrobat, MS outlook, MS Visio ,MS front page, MS one More ❯

other support groups and Domains. Ensure that the policies and procedures set by Tech Mahindra are adhered to. Report the status to the higher management. Preferred Skills: Exposure to ITIL delivery processes (ITIL foundation certificate will be an added advantage). Excellent experience in installation and troubleshooting MS office, Adobe Acrobat, MS outlook, MS Visio ,MS front page, MS one More ❯

II certification (one of the following): - CCNA Security - CySA+ - GICSP - GSEC - Security+ CE - CND - SSCP - Computing environment certification (e.g., CCNA) within 6 months of hire Preferred Qualifications: - Knowledge of ITIL processes and ITIL certification - Experience with the IAVM process Compensation: - Salary: $120,000 - $145,000 (based on experience and education) - Benefits: Comprehensive package including medical, dental, vision, 401(k More ❯

Web Services (AWS). Experience of supporting IBM WebSphere MQ Experience of Release Management processes for the deployment of application packages from development through to production environments. Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience with WebSphere Application Server and Apache Tomcat Experience with maintenance of SSL Certs for ISVA/LDAP/WebSphere components. Scripting skills in … degree or equivalent Prior IT operational support experience across business-critical Production environment, infrastructure, applications and database services Industry standard IT certification - AWS/RHEL/IBM MQ (preferred) ITIL certification (preferred) Hybrid working - Central London based - candidate must be eligible to work in the UK By applying to this job you are sending us your CV, which may contain More ❯

Full-time (Permanent) £73900 - £77900 per annum + £21,700 Manchester Published on 8 August 2025 Deadline 22 August 2025 As part of the DDaT's innovative SAS Level 2 (L2) Support Team, you will contribute to real-time monitoring More ❯

and apply SDLC processes to deliver high-quality software. • Oversee Microsoft technology stack implementation: C#, ASP.NET, SQL Server, Dynamics 365, Azure PaaS. • Resolve system issues and maintain availability using ITIL-based processes. • Integrate structured/unstructured data and drive BI/reporting solutions. • Collaborate with government and commercial cloud providers. • Mentor teams and guide technical execution aligned with best practices … in Microsoft tech: C#, ASP.NET, SQL Server, Azure, Dynamics 365, IIS, SSRS, Crystal Reports. • Experience with JavaScript, jQuery, AJAX, C++, HTML/DHTML, Visual Studio, Visual C++, JBuilder. • Proven ITIL experience supporting system availability and operations. • Strong background in BI and data integration for operational support. • Experience with DISA and cloud service environments PREFERRED SKILLS: • Master's degree in a … related field. • PMP, ITIL, or relevant technical certifications. • Experience in federal or defense environments. COMPENSATION: • Excellent compensation commensurate with experience in related field(s) and performance • Major medical, dental, and vision • Paid holidays • Paid Time Off (PTO) Job Type: Full-time Schedule: • 8 hour shift • Monday to Friday Work Location: In person More ❯

scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We re a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training … sectors. Key Responsibilities: • Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews • Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics • Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance • Control £700k IT OPEX budget; track costs and manage asset register • Sponsor supplier-led projects (e.g. … led change projects • Familiar with ISO 27001, GDPR, and risk reporting • Clear communicator with execs, users, and vendors • Data-driven; focused on cost, service, and risk improvement Certifications & Education: • ITIL v4 Managing Professional PRINCE2 Practitioner Agile PM • CIPS Level 4 (Commercial & Contract Management) • Degree in IT, Info Systems, or Business Management Why Join Us? We value our employees and offer More ❯

scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We’re a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training … sectors. Key Responsibilities: • Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews • Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics • Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance • Control £700k IT OPEX budget; track costs and manage asset register • Sponsor supplier-led projects (e.g. … led change projects • Familiar with ISO 27001, GDPR, and risk reporting • Clear communicator with execs, users, and vendors • Data-driven; focused on cost, service, and risk improvement Certifications & Education: • ITIL v4 Managing Professional | PRINCE2 Practitioner | Agile PM • CIPS Level 4 (Commercial & Contract Management) • Degree in IT, Info Systems, or Business Management Why Join Us? We value our employees and offer More ❯

Kingdom Location: Hook Sector: Infrastructure & IT Daily Rate: GBP £350 to £400 Job Type: Contract Technologies: Networking cisco Routers and Switches Load Balancing Wireless Networking LAN WAN WAN CCNP ITIL Endeavour Recruitment has urgent requirement for a contract for an SC Cleared Network Design Engineer to join an international technology business based in Hook. Initially a 10 month engagement paying … the following is extremely beneficial: - F5 Load Balancers/Checkpoint Firewalls, Cisco and HP Wireless/Riverbed WAN accelerators. Understanding of IT Service Management (ITSM) and IT Infrastructure Libraries (ITIL) processes Degree in Computer Science, Telecommunication or equivalent. If you are SC cleared, live a commutable distance to Hook and are looking to work on enterprise scale solutions and using More ❯

CEMEA Enforce security standards and support group-wide IT initiatives Coordinate with vendors and head office IT to resolve issues promptly Document IT processes, update policies, and assist with ITIL/Service catalogue improvements You will have: Solid IT operations/support experience- gained from within a banking or financial services company Strong grasp of Windows infrastructure, networking, Office … and ITSM tools Confident in handling escalations, troubleshooting complex issues, and working under pressure Excellent communicator with stakeholder management skills across projects and vendors Flexibility for occasional weekend support ITIL certification and SCCM experience are advantageous Why you'll love this role: Be at the heart of our technology delivery in a fast-moving financial environment Collaborate across teams-from More ❯

plans. Maintain service introduction processes and documentation. Support infrastructure tasks for product changes. Provide general application support, configurations, installations, and troubleshooting. Key Skills/Qualifications needed for this role: ITIL Practitioner certification (high desirable) Excellent problem-solving, judgment, high emotional intelligence, and interpersonal skills. Experience in cross-functional technical and business roles, especially in dynamic corporate environments. Ability to hold … plans. Maintain service introduction processes and documentation. Support infrastructure tasks for product changes. Provide general application support, configurations, installations, and troubleshooting. Key Skills/Qualifications needed for this role: ITIL Practitioner certification (high desirable) Excellent problem-solving, judgment, high emotional intelligence, and interpersonal skills. Experience in cross-functional technical and business roles, especially in dynamic corporate environments. Ability to hold More ❯

s policies and procedures Handling and protection of Redcentric information Reporting of security events Implementing appropriate policies and procedures Preferred Competencies ITILv3/v4 qualified or experience within an ITIL environment BPSS Security Clearance (Identity, Right to Work, Employment History & DBS Check) Key Skills & Competencies We would expect the successful candidate to have an attitude for learning, with a proactive … and experience, which are not necessary, but would benefit you within a role on our Service Desk team: Experience of working in a customer service environment. Knowledge of the ITIL framework. Good experience with Microsoft Office applications (Word, Excel, PowerPoint) Efficient and accurate keyboard skills. Possible Progression Paths Technical Support Analyst (1st Line) Service Desk Team Leader. Incident Management Analyst. More ❯

to learn. As one of a team of Mobile IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to … deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage. What's in it for you? As well as a competitive salary and our core More ❯

to learn. As one of a team of Mobile IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to … deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing systeme.g.ServiceNow would be an advantage. What's in it for you? As well as a competitive salary and our core benefits package More ❯

to learn. As one of a team of Mobile IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to … deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing systeme.g.ServiceNow would be an advantage. What's in it for you? As well as a competitive salary and our core benefits package More ❯

to learn. As one of a team of Mobile IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to … deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage. What's in it for you? As well as a competitive salary and our core More ❯

to learn. As one of a team of Mobile IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to … deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage. What's in it for you? As well as a competitive salary and our core More ❯

to learn. As one of a team of Mobile IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to … deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage. What's in it for you? As well as a competitive salary and our core More ❯

engineering management role Proven leadership skills with experience managing distributed technical teams Strong understanding of LAN environments and managed service operations Excellent communication and stakeholder management abilities Familiarity with ITIL frameworks and service management best practices Commercial awareness with the ability to align technical delivery to business objectives Analytical, solution-oriented mindset, with strong organisational skills Experience using ITSM platforms … e.g., ServiceNow) ITIL Foundation certification Desired (not essential): Knowledge of Extreme Networks products Previous experience supporting NHS or other public sector environments Familiarity with monitoring tools (e.g., SolarWinds) Interest in or experience with automation in support workflows Benefits: Hybrid working model across UK locations 25 days holiday plus bank holidays Pension scheme Bonus opportunities Training and professional development Supportive leadership More ❯

learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to … deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing systeme.g.ServiceNow would be an advantage. What's in it for you? At RM we have My Work which provides office-based colleagues More ❯

3rd line or specialist teams as needed Keep the internal knowledgebase updated with common issues and solutions Assist with procurement and logistics of IT hardware to various locations Follow ITIL v4 support practices (training provided) Skills and Experience Essential: Previous experience in 1st line IT support or service desk environment Good knowledge of Windows operating systems and Microsoft Office products … Level 3, HMPPS Cat A) Desirable: Knowledge of Microsoft Azure, Meraki, Sophos, or SuperOps Experience with scripting (PowerShell/CMD) Previous experience in public sector or justice-related environments ITIL V4 Foundation certification or equivalent Additional IT certifications (e.g., MCP, MCDST, CCNA) Education and Qualifications: GCSE (or equivalent) in English and Mathematics IT-related qualification or relevant support experience Awareness … of ITIL best practices Customer service training or certification (desirable) Working Hours and Location This is a full-time, office-based role in Chelmsford. You will work 7.5-hour shifts between 08:00 and 20:00, Monday to Friday. Occasional weekend work and additional hours may be required, with time off in lieu (TOIL) or overtime applicable. More ❯

learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to … deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing systeme.g.ServiceNow would be an advantage. What's in it for you? At RM we have My Work which provides office-based colleagues More ❯