london (city of london), south east england, united kingdom
Vallum Associates
experience in Service Management or Application Service Ownership within enterprise or multi-vendor environments. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance structure with flexibility in fast More ❯
nature of this opening, and what is expected from applicants, by reading the below. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance structure with flexibility in fast More ❯
influencing and negotiating skills. The IT Service Delivery Director/Director of IT Service Delivery/Head of Technical Service Management will have: Strong experience in IT Service Delivery ITIL Foundation Certification as a minimum Strong experience in a technical IT service delivery environment, ideally cloud based with a telephony aspectExcellent communication and stakeholder management experience A broad technical background More ❯
influencing and negotiating skills. The IT Service Delivery Director/Director of IT Service Delivery/Head of Technical Service Management will have: Strong experience in IT Service Delivery ITIL Foundation Certification as a minimum Strong experience in a technical IT service delivery environment, ideally cloud based with a telephony aspectExcellent communication and stakeholder management experience A broad technical background More ❯
relationships and getting things done. Key Skills and experience: Solid Project Management experience delivering ITSM projects (ideally MSP Transitions). Hans on experience with ServiceNow and other ITSM tools. ITIL knowledge and experience Excellent stakeholder management Structured and proactive approach, ability to manage complexity and bring order. Ability tow ork autonomously and hit the ground running Takes pride in high More ❯
relationships and getting things done. Key Skills and experience: Solid Project Management experience delivering ITSM projects (ideally MSP Transitions). Hans on experience with ServiceNow and other ITSM tools. ITIL knowledge and experience Excellent stakeholder management Structured and proactive approach, ability to manage complexity and bring order. Ability tow ork autonomously and hit the ground running Takes pride in high More ❯
watford, hertfordshire, east anglia, united kingdom
Understanding Solutions
relationships and getting things done. Key Skills and experience: Solid Project Management experience delivering ITSM projects (ideally MSP Transitions). Hans on experience with ServiceNow and other ITSM tools. ITIL knowledge and experience Excellent stakeholder management Structured and proactive approach, ability to manage complexity and bring order. Ability tow ork autonomously and hit the ground running Takes pride in high More ❯
Desk/Helpdesk experience (1st/1st–2nd line), owning incidents through resolution or escalation, working to SLAs . Experienced in SQL Confidence with ticketing systems and incident management ( ITIL awareness). Good general IT knowledge (desktops, major apps, basic networks) plus strong comms, detail focus, and problem-solving. Nice to have 🌟 Some exposure to web app debugging ( ASP/ More ❯
business that prioritises people, purpose, and progress — not just policies. If you have: Experience supporting insurance applications (Subscribe, Exact Advantage, etc.)? Strong SQL/database skills and familiarity with ITIL processes? A background in the London Market or Lloyd’s insurance systems? A customer-focused mindset and a proactive approach to problem-solving...then we’d love to hear from you. More ❯
service. Excellent written and verbal communication skills. Ability to manage and prioritise workload effectively in a busy environment. Proactive, solution-oriented mindset with a willingness to learn. Familiarity with ITIL frameworks is advantageous but not required. Why Apply? This role is ideal for candidates looking to start or further their career in IT support within a supportive team environment, offering More ❯
service. Excellent written and verbal communication skills. Ability to manage and prioritise workload effectively in a busy environment. Proactive, solution-oriented mindset with a willingness to learn. Familiarity with ITIL frameworks is advantageous but not required. Why Apply? This role is ideal for candidates looking to start or further their career in IT support within a supportive team environment, offering More ❯
service. Excellent written and verbal communication skills. Ability to manage and prioritise workload effectively in a busy environment. Proactive, solution-oriented mindset with a willingness to learn. Familiarity with ITIL frameworks is advantageous but not required. Why Apply? This role is ideal for candidates looking to start or further their career in IT support within a supportive team environment, offering More ❯
to capture requirements, validate solutions, and ensure successful adoption Essential Skills & Experience Proven track record delivering Freshworks implementations (Freshservice, Freshdesk, or related modules) Strong knowledge of ITSM frameworks (e.g. ITIL) and practical application within Freshservice Solid technical ability across: JavaScript and custom app development within Freshworks REST APIs , JSON, and integration design Workflow automation and workspace configuration Confident working directly More ❯
Skills & experience required: Technical knowledge of Linux, AIX, Windows Server, VMware, and Red Hat Demonstrated expertise in patch management Demonstrated expertise in configuration compliance Demonstrated expertise in performance tuning. ITIL operational management experience Knowledge of automation tools Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
Skills & experience required: Technical knowledge of Linux, AIX, Windows Server, VMware, and Red Hat Demonstrated expertise in patch management Demonstrated expertise in configuration compliance Demonstrated expertise in performance tuning. ITIL operational management experience Knowledge of automation tools Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
documenting and validating requirements and business processes Proven experience with business and operating models, for example GIS operating model Familiarity with industry frameworks and best-practice processes, for example ITIL Strong stakeholder engagement and facilitation skills, including workshops and process mapping Thorough understanding of data management principles data governance, data quality management and data security practices Ability to translate business More ❯
product–market fit assessment. Strong Agile & Lean foundations; proven in scaled environments. Data-driven approach using KPIs/OKRs, analytics and performance metrics. Knowledge of IT governance and compliance (ITIL, COBIT, GDPR) with cybersecurity in mind. Senior-level stakeholder management and board-ready communication. Commercial acumen: P&L responsibility, ROI measurement, business cases. Track record of shipping large-scale digital More ❯
maintain that knowledge Desirable Microsoft Power Pages and Power Automate CRM extension through C# .Net development Experience of DevOps, Agile and the concepts of CI/CD Familiarity with ITIL concepts Knowledge and experience with D365 latest product offerings About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our More ❯
performing teams and influence at senior levels. Knowledge of regulatory compliance, data privacy best practice, and BI lifecycle processes. Degree-level education or equivalent experience. Relevant professional qualifications (e.g. ITIL, CIOB, or data certifications) are desirable. About us At A2Dominion, we're more than a housing provider. We're a not-for-profit organisation with a clear social purpose: to More ❯
london, south east england, united kingdom Hybrid / WFH Options
A2Dominion Group
performing teams and influence at senior levels. Knowledge of regulatory compliance, data privacy best practice, and BI lifecycle processes. Degree-level education or equivalent experience. Relevant professional qualifications (e.g. ITIL, CIOB, or data certifications) are desirable. About us At A2Dominion, we’re more than a housing provider. We’re a not-for-profit organisation with a clear social purpose: to More ❯
london, south east england, united kingdom Hybrid / WFH Options
A2Dominion Group
performing teams and influence at senior levels. Knowledge of regulatory compliance, data privacy best practice, and BI lifecycle processes. Degree-level education or equivalent experience. Relevant professional qualifications (e.g. ITIL, CIOB, or data certifications) are desirable. About us At A2Dominion, we’re more than a housing provider. We’re a not-for-profit organisation with a clear social purpose: to More ❯
slough, south east england, united kingdom Hybrid / WFH Options
A2Dominion Group
performing teams and influence at senior levels. Knowledge of regulatory compliance, data privacy best practice, and BI lifecycle processes. Degree-level education or equivalent experience. Relevant professional qualifications (e.g. ITIL, CIOB, or data certifications) are desirable. About us At A2Dominion, we’re more than a housing provider. We’re a not-for-profit organisation with a clear social purpose: to More ❯
slough, south east england, united kingdom Hybrid / WFH Options
A2Dominion Group
performing teams and influence at senior levels. Knowledge of regulatory compliance, data privacy best practice, and BI lifecycle processes. Degree-level education or equivalent experience. Relevant professional qualifications (e.g. ITIL, CIOB, or data certifications) are desirable. About us At A2Dominion, we’re more than a housing provider. We’re a not-for-profit organisation with a clear social purpose: to More ❯
performing teams and influence at senior levels. Knowledge of regulatory compliance, data privacy best practice, and BI lifecycle processes. Degree-level education or equivalent experience. Relevant professional qualifications (e.g. ITIL, CIOB, or data certifications) are desirable. About us At A2Dominion, we're more than a housing provider. We're a not-for-profit organisation with a clear social purpose: to More ❯
london, south east england, united kingdom Hybrid / WFH Options
A2Dominion Group
performing teams and influence at senior levels. Knowledge of regulatory compliance, data privacy best practice, and BI lifecycle processes. Degree-level education or equivalent experience. Relevant professional qualifications (e.g. ITIL, CIOB, or data certifications) are desirable. About us At A2Dominion, we’re more than a housing provider. We’re a not-for-profit organisation with a clear social purpose: to More ❯