1,201 to 1,225 of 1,254 Permanent ITIL Jobs

Location : London, Hybrid Salary : Competitive + Benefits Role type: Permanent Hours : 35 hours Main Purpose: Effective management of IT Risks, and their associated Controls, is a key aspect of the maturing IT organisation but something that can be hard to More ❯

About the role: Either as part of a Professional Services Consultancy team or working alone, a Consultant will deliver a range of Consultancy services that relate to the development and implementation of innovative and effective solutions for Fusion's customers More ❯

Netcompany is one of the fastest growing technology companies in the UK, recognised for disrupting the marketplace and helping to transform the IT sector. We deliver IT Transformation and Delivery services to some of the most well-known organisations in More ❯

Role: Application Support Developer Location: Birmingham (Hybrid 1 Days A Week In-Office) Salary: £45,000 - £50,000 (Up to £55,000 with Library Systems Experience) Benefits: Competitive Pension and Annual Leave Employment Status: Fixed-Term (18 Months Initially) Network More ❯

Senior M365 Administrator Job Type: Permanent, Full-time (37.5 hours per week) Salary: £61,000 - £62,500 Location: Farringdon, London - You may be required to attend weekly team meetings at the Twickenham office. This is a hybrid working role, requiring More ❯

Life on the team In short we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible for consistently More ❯

Job title Data Engineer Ref 39672 Division Digital Location Hybrid - Clearwater Court - RG1 8DB Contract type Permanent Full/Part-time Full-time or part-time Salary Offering up to £70,000 per annum, depending on experience Job grade B More ❯

Responsibilities: - Developing and reviewing technical communications deliverables including cybersecurity documentation, operational procedures, plans, action reports, and meeting minutes, coordinating with Incident Management teams to obtain necessary input data. - Preparing, reviewing, editing, and maintaining program technical documents, standard operation procedures, work More ❯

not Essential Previous training/qualifications within Information Technology field. Practical experience of Intelligent Infrastructure Management COMPTIA A+ COMPTIA Network + COMPTIA Server + Information Technology Infrastructure Library - Foundation (ITIL) If you feel you have the required skills and experience, click apply now to be considered as our Smart Hands Break Fix Engineer - we'd love to hear from you More ❯

Good leadership skills, capable of developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Able to challenge effectively to solve problems or champion the necessary quality of service management. Proficient in financial management with practical More ❯

to troubleshoot Epic Infrastructure incidents and problems, and implement solutions. Define, document, and enforce server and database support policies, guidelines, and procedures, ensuring adherence to industry best practices and ITIL standards. About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care … knowledge at post graduate level Evidence of continued professional development Epic Certification in appropriate modules Knowledge Essential Excellent technical knowledge and practical experience of server virtualisation technologies Understanding of ITIL processes Excellent communication skills, particularly in terms of documentation and communicating technical information to infrastructure teams for support purposes Ability to analyse & interpret highly complex information Desirable Knowledge of NHS More ❯

Oversight Analyst – IT Glasgow Hybrid working, 2 days a week in the office We’re partnering with a specialist financial services business headquartered in Glasgow to help them find an Oversight Analyst – IT. This is a key opportunity to join More ❯

Country: United Kingdom Location: London Sector: Project Manager Daily Rate: EUR 340 per day Job Type: Contract Technologies: ISO 20000 ITIL V3 Prince 2 transition management onshore/offshore COTS implementation JIRA Atlassian document and content management systems Agile/Scrum OOP Java Software development methodologies Communication Project Manager - London - 340 euros per day Posted Wednesday, 30 August 2017 Endeavour … Project Manager, to join a large European organisation based in London, initially till the end of year, with strong possibility of extension. The ideal candidate will be ISO or ITIL certified and have industry experience in the pharmaceutical and public sectors. ISO 20000 and/or ITIL V3 certification is desirable. Certification in Project Management is mandatory (i.e. PRINCE2 (practitioner … offshore teams Experience dealing with multiple stakeholders and senior Project managers. Schedule, plan and organize IT resources to ensure effective and successful completion of releases & changes. Knowledgeable in the ITIL v3 Transition lifecycle. Raise Change requests & releases and validate quality for approval by changes authorities. Experience in use of Jira SDLC and Service desk will be considered an advantage Working More ❯

issues and recommend solutions. Accuracy in maintaining records and ensuring compliance with processes. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ITIL frameworks (Information Technology Infrastructure Library) particularly Configuration management process A solid understanding of IT systems, infrastructure and services, particularly in relation to Configuration management tools and processes. Previous experience in a Configuration management … role Proficiency in ITSM tools and software ITIL certification or relevant industry qualifications. Leadership skill: should be able to manage the resources, set priorities and make decisions about the configurations that impact multiple teams. Diversity and inclusion are a priority for us as we continue to support our members and represent the communities we serve. We encourage applications from individuals More ❯

vehicles to complete tasks using Remedy ticketing system. • Update and maintain the Configuration Management System (CMDB). Qualifications: • Must have ability to obtain a Secret Clearance • Remedy Experience and ITIL and very useful Certification Requirements: Desired: Current DoD 8570 approved IAT Level II certification such as Security+, ITIL Security Requirements: US Citizen and ability to obtain a Secret Clearance More ❯

frameworks. Prior involvement in preparing for audits or accreditations, especially within public sector or defence domains. Deep understanding of UK Government quality standards and regulatory requirements. Familiarity with ISO, ITIL, or similar frameworks is beneficial. Experience working cross-functionally to drive policy alignment and quality improvements. Required Skills Strong knowledge of national infrastructure governance and quality frameworks. Excellent stakeholder engagement … or direct exposure Degree in a relevant field such as Public Administration, Compliance, Quality Management, or Information Governance. Certifications in Quality, Compliance, or Audit (e.g. ISO Lead Auditor, CQI, ITIL, or similar) are advantageous. More ❯

of the service lifecycle from idea to implementation. Strong technical knowledge across cloud platforms (Azure, AWS, Google Cloud), infrastructure architecture, and enterprise environments. Experience with frameworks such as TOGAF, ITIL, and familiarity with Data Centre technologies. A strategic mindset with the ability to communicate complex solutions clearly and confidently. A collaborative, team-oriented approach and a drive to continuously add … value. Qualifications Required: Azure Certified Architect or AWS Certified Solutions Architect Nice to Have: TOGAF Certification ITIL Foundation VMware, Cisco, or Fortinet Certifications What can we offer you? Hybrid Working Private Medical Insurance or Company Paid Health Cash Plan Employee Assistance Program 25 days holidays plus your birthday off Option to purchase additional holiday (up to 5 days) Company Pension More ❯

and oversight for all UK network services outsourced to a network Service Provider (NSP – currently British Telecom). This role demands a strong technical background, coupled with a holistic ITIL Service based mentality and experience managing Service Providers. The role demands the ability to balance operational stability against the responsiveness to business requirements. Responsibilities Manage workloads, which will involve setting … network architecture and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP/S) Working knowledge and understanding of Cisco ACI infrastructure IPSEC VPN troubleshooting Proven Service Management (ITIL) experience, specifically incident, problem and change management Excellent written and verbal communication skills, with a focus on translating technically complex issues into simple, easy to understand concepts Willingness to learn … Access Points Cisco Wireless LAN Controller Cisco DNA Centre Network Security : Forescout F5 load balancer Arbor DDOS Perimeter Security : Palo Alto Firewall Checkpoint Firewall Technical Certifications (Good to have) ITIL v3 or v4 Foundation Palo Alo or Check Point Firewall Certification PCSA, CCSA CCNP certification CCNA wireless certification IR35 As a means of managing tax, commercial and reputational risks, Deloitte More ❯

and oversight for all UK network services outsourced to a network Service Provider (NSP – currently British Telecom). This role demands a strong technical background, coupled with a holistic ITIL Service based mentality and experience managing Service Providers. The role demands the ability to balance operational stability against the responsiveness to business requirements. Responsibilities Manage workloads, which will involve setting … network architecture and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP/S) Working knowledge and understanding of Cisco ACI infrastructure IPSEC VPN troubleshooting Proven Service Management (ITIL) experience, specifically incident, problem and change management Excellent written and verbal communication skills, with a focus on translating technically complex issues into simple, easy to understand concepts Willingness to learn … Access Points Cisco Wireless LAN Controller Cisco DNA Centre Network Security : Forescout F5 load balancer Arbor DDOS Perimeter Security : Palo Alto Firewall Checkpoint Firewall Technical Certifications (Good to have) ITIL v3 or v4 Foundation Palo Alo or Check Point Firewall Certification PCSA, CCSA CCNP certification CCNA wireless certification IR35 As a means of managing tax, commercial and reputational risks, Deloitte More ❯

that will allow them to hit the ground running on urgent issues Standardise work practices and processes, developing CSI and quality culture Promote service excellence and work on an ITIL structure throughout Supports regular SLA/OLA/KPI performance data gathering and the determination of remedial/corrective action Maintain an intimate awareness and understanding of incidents allowing effective … communication with senior management/customers, managing expectation of key stakeholders Working closely with other departments including but not limited to all ITIL areas and Development to provide technical support, complete technical investigations and make ongoing improvements to processes and procedures Proactively arrange chair and minute meetings for investigations and resolutions with internal and external customers Write and contribute to … and concise wayto a non-technical audience Excellent customer service skills and experience supporting your team to manage incidents through to resolution Knowledge and experience of technical solutions supporting ITIL processes, such as SQL server, would be highly advantageous Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our More ❯

firewalls, load balancers, SD-WAN, and cloud infrastructure Lead technical troubleshooting calls and coordinate resolution efforts Quickly understand the end-to-end network and application architecture Work within an ITIL-aligned service management environment Essential Skills & Experience: Minimum 10-12 years of hands-on experience in Networking CCNP certified with strong L3 expertise; CCIE (R&S or DC) highly preferred … and DNS/DHCP services Knowledge of HPOV NNMi and Catalyst Center Infrastructure Skilled in troubleshooting complex application and architecture issues Excellent communication skills, especially in high-pressure scenarios ITIL v3 or v4 certification preferred Desired Skills/Qualifications : Technically mature, with a solid understanding of all key network domains, including routing, switching, wireless, DNS, firewalls, load balancers, SD-WAN More ❯

LAN, WAN, WLAN, VPN, firewalls, and intrusion prevention systems Maintain and support Cisco, HP, and Check Point hardware/software Respond to service requests and incidents in line with ITIL processes Monitor and enhance network security controls including web security gateways, NAC, endpoint security, and perimeter defense Contribute to internal reviews, security audits, vulnerability assessments, and penetration testing Support firewall … Secure Access, Cisco ISE, Microsoft Defender XDR, Sentinel, and SentinelOne Comfortable with vulnerability management frameworks and tools Familiarity with network monitoring and performance management Previous experience working within an ITIL-based support framework Hands-on experience with Check Point, Cisco, or Palo Alto firewalls Desirable: Certifications such as CCNA, CCNP, CISSP, or equivalent Experience with Citrix load balancing and Microsoft … Azure networking Knowledge of WAF technologies ITIL Foundation certification More ❯

To ensure the effective day-to-day delivery of IT services across both shared and in-house environments, with a strong focus on ITIL disciplines - Incident, Problem, Change, and Asset Management - and Cyber Security risk management . The postholder will act as the customer-facing lead for operational IT, ensuring services are reliable, secure, and responsive to user needs. Key … Responsibilities Manage the performance and quality of outsourced, shared service and in-house IT services Own and operate the ITIL processes: Incident , Problem , Change , and Asset Management Act as the operational interface with the other organisation (the shared service provider) Maintain the CMDB and configuration item lifecycle tracking Lead on cyber security risk assessments , patch assurance , vulnerability management , and coordination … audits and business continuity planning Essential Skills and Experience Demonstrable experience managing operational IT services in a mixed shared service/in-house/outsourced environment Deep knowledge of ITIL v4 practices, especially Incident, Problem, Change, and Asset Management Experience with service desk systems and CMDBs Familiarity with cybersecurity operations (e.g., vulnerability scanning, patch management, access reviews) Strong stakeholder engagement More ❯

the work of others on the team; works within guidelines and policies. Explains information to others in straightforward situations. Responsibilities include, but are not limited to: Incident Response: Using ITIL-based processes to streamline the receipt, triage, categorization, action, and resolution for incoming incidents, requests, and demands. Analyzing, troubleshooting, designing, and implementing fixes Providing basic user training in support of …/or application development to restore service and/or identify problems. Special non-commercial systems administrator experience (access management/file transfer) may be required. Deskside Support: Using ITIL-based processes to streamline the receipt, triage, categorization, action, and resolution for incoming incidents, requests, and demands. Analyzing, troubleshooting, designing, and implementing fixes Providing basic user training in support of More ❯

implement the EPMO vision, strategy, and roadmap in alignment with the organisation's IT and business objectives. - Establish and enforce project management standards, tools, and methodologies (e.g. PRINCE2, Agile, ITIL) to ensure consistent delivery across all projects and programmes. - Oversee the full project and programme portfolio, ensuring prioritisation, resource allocation, and risk mitigation are effectively managed. - Lead and mentor a … or technology-driven environment. You'll need strong knowledge of project and programme management methodologies (e.g. PRINCE2, MSP, Agile, P3O) as well as relevant certifications such as PMP, MSP, ITIL, or equivalent are highly desirable. As well as a competitive salary, you will benefit from a generous bonus, car allowance and benefits package. This is a permanent role with a More ❯