helpful Experience and knowledge in PMO, Technology Delivery or Portfolio Management Strong working knowledge of Excel, PowerBi or Tableau or any data visualisation tool Qualified or working knowledge of ITIL, Agile, Prince2 etc methodologies More ❯
West Midlands, England, United Kingdom Hybrid / WFH Options
Digital Waffle
service-focused, proactive mindset with strong attention to detail. Desirable Skills Exposure to compliance, audit, or cyber security environments. Certifications such as AZ-900, AWS Cloud Practitioner, Security+, or ITIL Foundation. Benefits 28 days annual leave + bank holidays Ongoing funded training and certifications Pension contributions Health, life, and sickness cover (post-probation) Home working allowance and regular team events More ❯
Job Description: Roles & Responsibilities- a. Provide Technology level 2 application support for a set of applications adhering to ITIL Process like Incident Management, Problem Management, Change Management b. Drive high priority/critical issues and ensuring root cause analysis, tactical fix and permanent fix. c. Analyze, prepare and execute scripts which will operationally resolve system breaks and issues. d. Develop More ❯
Pontypridd, Wales, United Kingdom Hybrid / WFH Options
Ignite Digital Talent
Experience with network security including firewalls, intrusion detection and prevention, and mobile device management Excellent stakeholder communication and project delivery skills Relevant certifications such as CCNA CCNP CWNA or ITIL are desirable Desirable Technical Knowledge Cisco Catalyst Switches Cisco ASA 5500 and 5500-X Firewalls with FirePOWER services Familiarity with Catalyst supervisor modules, power supplies, and fan systems Experience across More ❯
and assess infrastructure- related issues - Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and Excel - Knowledge of Remote Access systems and focusing on supporting remotely - Understanding of ITIL (v2 or v3), understanding of ISMS/ISO27001 would be desirable. AV Support Assistant/AV Specialist/Unified Communications Analyst In accordance with the Employment Agencies and Employment Businesses More ❯
Louisville, Kentucky, United States Hybrid / WFH Options
Technology Consulting, Inc
of experience designing, building and supporting system applications in the healthcare industry. Minimum of an Associate's Degree in Health IT or 7+ years of experience without a degree. ITIL Certification is preferred. Remote work available; work hours are Eastern Time Zone. This position requires US Citizenship or Permanent Residence. More ❯
Louisville, Kentucky, United States Hybrid / WFH Options
Technology Consulting, Inc
of experience designing, building and supporting system applications in the healthcare industry. Minimum of an Associate's Degree in Health IT or 5+ years of experience without a degree. ITIL Certification is preferred. Remote work available; work hours are Eastern Time Zone. This position requires US Citizenship or Permanent Residence. More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Venesky Brown
investigations and resolution. - Proven ability to drive continuous service improvement by challenging established practices with evidence-based strategies, including delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or Agile. If you would like to hear more about this opportunity please get in touch. More ❯
paisley, central scotland, united kingdom Hybrid / WFH Options
Venesky Brown
investigations and resolution. - Proven ability to drive continuous service improvement by challenging established practices with evidence-based strategies, including delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or Agile. If you would like to hear more about this opportunity please get in touch. More ❯
milton, central scotland, united kingdom Hybrid / WFH Options
Venesky Brown
investigations and resolution. - Proven ability to drive continuous service improvement by challenging established practices with evidence-based strategies, including delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or Agile. If you would like to hear more about this opportunity please get in touch. More ❯
suites Experience of agile and traditional software and project methodologies Preferred experience: ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Application Developer (CAD) Certified in ITIL Foundation (v3 or v4) Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions Understanding of the key More ❯
suites Experience of agile and traditional software and project methodologies Preferred experience: ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Application Developer (CAD) Certified in ITIL Foundation (v3 or v4) Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions Understanding of the key More ❯
suites Experience of agile and traditional software and project methodologies Preferred experience: ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Application Developer (CAD) Certified in ITIL Foundation (v3 or v4) Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions Understanding of the key More ❯
suites Experience of agile and traditional software and project methodologies Preferred experience: ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Application Developer (CAD) Certified in ITIL Foundation (v3 or v4) Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions Understanding of the key More ❯
london (city of london), south east england, united kingdom
KPMG UK
suites Experience of agile and traditional software and project methodologies Preferred experience: ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Application Developer (CAD) Certified in ITIL Foundation (v3 or v4) Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions Understanding of the key More ❯
delivered. Maintaining a positive team culture that balances performance, collaboration, and growth. Supporting the wider business in developing and expanding service offerings. Developing/maintaining processes in line with ITIL and ISO requirements, and ensuring compliance As a successful candidate, key skills and preferred experience : Previous experience managing or leading a service desk or IT support team. Experience of service More ❯
Winchester, England, United Kingdom Hybrid / WFH Options
CACI Ltd
are the key requirements. The role aligns with the previously mentioned “junior STM” specification. Experience working on large scale IT systems. Desirable qualities Some knowledge of Integration methodologies, eTOM, ITIL and Solution Architecture principles - familiarity with the key OSS/BSS processes, for example, alarm correlation service management, fault management, provisioning and activation, order management, inventory management, billing and customer More ❯
southampton, south east england, united kingdom Hybrid / WFH Options
CACI Ltd
are the key requirements. The role aligns with the previously mentioned “junior STM” specification. Experience working on large scale IT systems. Desirable qualities Some knowledge of Integration methodologies, eTOM, ITIL and Solution Architecture principles - familiarity with the key OSS/BSS processes, for example, alarm correlation service management, fault management, provisioning and activation, order management, inventory management, billing and customer More ❯
ensure timely upgrades, manage change processes, and continuously improve operational efficiencies. The ideal candidate will have expertise in environment lifecycle management, system health monitoring and a strong understanding of ITIL principles, incident management, and change control. About you Application & System Health Reporting: Monitor application and system health across the landscape (availability, performance, error rates, capacity). Provide regular reporting to More ❯
