126 to 150 of 1,072 Permanent ITIL Jobs

scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯

environments. Strong knowledge of Windows Server, Active Directory, Entra ID, VMware/Hyper-V. Hands-on experience with Thales Luna HSMs and PEDs (deployment, configuration, troubleshooting). Familiarity with ITIL processes (Incident, Request, Problem, Change). Confident communicator with excellent problem-solving skills. PowerShell scripting for automation and reporting. Current SC clearance (or eligibility to obtain). Desirable Experience in More ❯

UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT More ❯

UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT More ❯

systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications, RMM & MDM tools and help desk software (e.g. Freshdesk, ITIL based System) BSc degree in Information Technology, Computer Science or relevant field-based experience Industry certifications e.g., CompTIA A, Security and/or Network Additional certification in Microsoft, Fortinet Dell More ❯

manual effort and improve service efficiency. Drive continuous improvement initiatives across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are implemented. Lead service transition activities, ensuring documentation, training, and handovers are complete More ❯

manual effort and improve service efficiency. Drive continuous improvement initiatives across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are implemented. Lead service transition activities, ensuring documentation, training, and handovers are complete More ❯

manual effort and improve service efficiency. Drive continuous improvement initiatives across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are implemented. Lead service transition activities, ensuring documentation, training, and handovers are complete More ❯

manual effort and improve service efficiency. Drive continuous improvement initiatives across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are implemented. Lead service transition activities, ensuring documentation, training, and handovers are complete More ❯

manual effort and improve service efficiency. Drive continuous improvement initiatives across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are implemented. Lead service transition activities, ensuring documentation, training, and handovers are complete More ❯

or project support roles. - Experience with ServiceNow, especially in contract, billing, or request modules. - Experience working with ERP/financial systems (e.g., SAP, Oracle, NetSuite). - Familiarity with ITSM, ITIL frameworks, and network infrastructure environments. - Prior experience managing ISP service contracts is a plus. - Knowledge of public sector procurement or higher education environments is beneficial. Licenses/Certifications: N/ More ❯

CE certification requirements can be fulfilled with either Microsoft OS, Cent OS/Red Hat OS CE certifications. Eight (8) years of experience with Service Management (ITSM) is required. ITIL 4 platform certification is required. If assigned to Directory Services TTOs, experience with Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, Privileged Account Management (PAM) Services, and More ❯

CE certification requirements can be fulfilled with either Microsoft OS, Cent OS/Red Hat OS CE certifications. Six (6) years of experience with Service Management (ITSM) is required. ITIL 4 platform certification is required. If assigned to Directory Services TTOs, experience with Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, Privileged Account Management (PAM) Services, and More ❯

years related work experience. 2-3 years' experience in analysing and defining business requirement specifications. Operational experience in a corporate channel environment. Experience in a healthcare services environment. ITIL Foundation Certified is a prerequisite. IT related qualification will be advantageous. Knowledge of in-house systems will be advantageous. The ability to communicate verbally and in writing. Knowledge of operating systems More ❯

code repository management, code merge and quality checks, continuous integration, and automated deployment & management using tools like Jenkins, SVN, GitHub, GitLab, Chef, Ansible, Art factory, Remedy, SonarQube, Fortify, Selenium - ITIL V4 Certification - Candidates must reside within a commutable distance. - Participation in a rotational on-call schedule for emergency page-outs is required. Preferred Skills and Qualifications: - DHS Suitability - DevSecOps or More ❯

code repository management, code merge and quality checks, continuous integration, and automated deployment & management using tools like Jenkins, SVN, GitHub, GitLab, Chef, Ansible, Art factory, Remedy, SonarQube, Fortify, Selenium - ITIL V4 Certification - Candidates must reside within a commutable distance. - Participation in a rotational on-call schedule for emergency page-outs is required. Preferred Skills and Qualifications: - DHS Suitability - DevSecOps or More ❯

Drive cost optimization against current baseline Develop the Standard processes for Incident and change management as to be followed in operations for End user computing group and adherence to ITIL guidelines Drive productivity and quality KPIs for team as well as the mechanism to track them Understand the offerings under modern device management & seamless collaboration portfolio and generate organic growth More ❯

Cloud hosting environments DoD IAT Level II Certification Familiarity/Experience with: Splunk Security Information and Event Management (SIEM) tool ServiceNow Platform Adobe Experience Manager Desired Certifications: ServiceNow Certifications, ITIL Foundations, COMPTIA Certifications, PMP, DoD IAT Level II Certification Please submit your resume with salary requirement to Principals only: NO 3rd PARTY, no employment agencies. No telephone calls please. CyberData More ❯

years of experience in Core Infrastructure design (HLD), MUST be in financial services, exchange, or a similar regulated high-performance environment Proven track record working in architecture roles within ITIL-governed environments Strong hands-on experience with Windows 11, Entra ID, Active Directory, VDI, EUC, Microsoft 365 suites, and Intune Expertise in VDI technologies and virtual desktop management Knowledge of More ❯

meet the Agency Minimum Requirements or an equivalent combination of education and experience to be considered for this position. Preferred Experience: IT Certifications such as A+, MCP, MCITP, Security+, ITIL, or any Service Desk certifications IT Operations Specialist (Helpdesk/Desktop Support) Additional Requirements: Knowledge of information technology concepts and principles; experience in information technology project management; experience in designing More ❯

IT literate Advanced user level. The ability to keep up with & adapt to the fast-paced IT world preferred. 9. Professional certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, Comp TIA +, Helpdesk Habits etc. a plus. 10. Must have a valid drivers license and own reliable transportation. 11. Must be authorized to work in the U.S. Other More ❯

Azure, GCP) Help Desk/Technical Support (Tier 1-3) DevOps & Automation (CI/CD, Scripting, Infrastructure as Code) Database Administration (SQL, Oracle, NoSQL) IT Project Management (Agile, PMP, ITIL More ❯

tools (Azure Monitor, Log Analytics). Excellent communication and documentation skills. Desirable Qualifications: Microsoft certifications (AZ-104, AZ-305). Prince2, APM, or equivalent project delivery certification. Exposure to ITIL and Service Transition principles. Benefits: Hybrid working Training Budget Interested? Please Click Apply Now! ? IT Support Engineer Chesterfield - £40-48K More ❯

change. Quality Assurance: Conduct inspections of quality operations, promptly reporting any issues. Your attention to detail will maintain our high standards. Experience and Knowledge: Ideally degree educated or equivalent ITIL Foundation Lean 6 Sigma Experience of CRM and ITSM Systems Strong experience in an MSP Deep understanding of technologies within our portfolio Evidence of building multi-disciplinary teams Good understanding More ❯

priorities and meet deadlines in a challenging work environment Ability to communicate technical information to teachers, students, staff, and community stakeholders in a clear and concise manner Knowledge of ITIL Foundations a plus Ability to perform physical tasks such as lifting and moving up to 50 pounds Must have reliable transportation for frequent travel between schools and central office Essential More ❯