151 to 175 of 586 Permanent ITIL Jobs

degree required; Master’s degree preferred, either degree in Computer Science, Information Technology, or related field a plus. Advanced relevant certifications (e.g., PMP, ITIL, industry-specific) highly desirable. Travel Requirements Willingness to travel up to 30-40% (domestic and international) to support client engagements. Why Work For Unily? In addition ...

management systems. Desirable Knowledge of NSI, SSAIB, or similar accreditation requirements. Understanding of CCTV, access control, intruder alarms, and basic networking principles. ITIL Foundation or equivalent service management knowledge. Experience working with monitored security systems or ARCs. Your profile Personal Qualities Calm and professional under pressure. Customer-focused with strong ...

cloud platforms (AWS, Azure, GCP)Deep knowledge of containerised, virtualised and hybrid infrastructureStrong knowledge of security and compliance frameworks (ISO 27001, NIST, COBIT, SOC2, ITIL)Understanding of regulatory and data protection requirements (PII, PCI DSS, privacy legislation)Ability to influence senior technical and non-technical stakeholdersExcellent documentation, communication, and decision ...

Incident Management process What we're looking for Essential Experience managing high-priority incidents within a multi-client or shared service environment Understanding of ITIL principles And ideally, you'll also bring Knowledge of Remedy, ServiceNow, or similar incident management tooling Ability to work as part of shift rota (start ...

Read-level working knowledge of C#/.NET able to read a codebase well enough to understand application behaviour and raise precise defect tickets ITIL discipline and confident day-to-day operation of an ITSM platform, with JIRA Service Management experience strongly preferred Proficient troubleshooting and debugging skills underpinned ...

both technical and non-technical stakeholders Sage 500 experience desirable but not essential Ability to work independently and take full ownership of IT operations ITIL, MCSE, CISSP, or similar certifications advantageous Benefits for IT Manager Salary £45,000 - £55,000 (DOE) Annual performance bonus circa £3,000 - £4,000 Monday ...

working with suppliers, MSPs and technology partners. Excellent communication skills with the ability to simplify technical information. A proactive, organised and customer focused approach. ITIL v4 and Microsoft certifications (M365, Intune, Entra ID) are an advantage. Who are Solus? Solus, who are owned by Aviva ...

working with suppliers, MSPs and technology partners. Excellent communication skills with the ability to simplify technical information. A proactive, organised and customer focused approach. ITIL v4 and Microsoft certifications (M365, Intune, Entra ID) are an advantage. Who are Solus? Solus, who are owned by Aviva ...

enabled or automation-led transformation initiatives Experience working with distributed or offshore delivery teams Certifications (Beneficial) ServiceNow certifications (CSA/CIS beneficial) ITIL v4 Programme delivery frameworks (PRINCE2/MSP/Agile ...

reliability, resilience, and modern cloud operations. Key responsibilities include: Define and embed SRE engagement models aligned to modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil ...

Suite, Routers and Networking. Some knowledge or experience of one or more of; VMware, SAN/NAS, Firewalls and Linux. A working knowledge of ITIL is also an advantage. In addition to industry standard systems there are bespoke in-house systems where full training will be provided. Attributes: Ability ...

vehicle to travel between sites. Experience of providing 1st and 2nd line IT service desk support within a busy, multi-site environment, working to ITIL principles. Strong technical troubleshooting skills across Microsoft technologies, including Windows, Active Directory and Microsoft 365. Occasional hybrid working may be available however there will ...

vehicle to travel between sites. Experience of providing 1st and 2nd line IT service desk support within a busy, multi-site environment, working to ITIL principles. Strong technical troubleshooting skills across Microsoft technologies, including Windows, Active Directory and Microsoft 365. Occasional hybrid working may be available however there will ...

problem-solving capability. Strong documentation writing and process modelling skills. Experience in manufacturing, engineering, or complex operational environments. Formal BA project management or ITIL qualifications (Desirable) We Will Offer You: We believe our people deserve to feel supported, valued and empowered, both inside and outside of work. That ...

Business Team Player who shares knowledge and proactively supports the wider team Understanding and Qualified in Lean Six Sigma concepts Understanding and Qualified of ITIL Methodologies and framework Experienced in process mapping toolsets such as Microsoft Visio, Canva, iGrafx, Lucidchart Understanding and adherence of ISO 9001:2015 procedures and standards ...

Management/Engineering Management, Digital Transformation/Technology Management**Desirable Experience/Qualifications:*** MBA or equivalent postgraduate qualification* Cloud certifications (AWS, Azure, GCP, Kubernetes, ITIL, TOGAF, FinOps)* Other Relevant technical or product management training & certifications* Experience working with hyperscalers, system integrators, or managed service providers.* Exposure to enterprise customers ...

Server and Active Directory environments Sufficient technical literacy to engage credibly with architects and engineers, challenge plans constructively, and identify sequencing risks Understanding of ITIL change management principles and operational readiness processes Outside IR35 contract. Hybrid working with one day per week on-site in West London. If this sounds ...

regional sensitivity issues. * Familiarity with cloud services and managing incidents in a cloud-based environment. * The post-holder should be qualified to minimum of ITIL Foundation (v4) level. Major Incident Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment ...

improvements Key Skills: 5+ years’ experience delivering complex IT transformation programmes Strong experience managing: ServiceNow implementation programmes ITSM/ITOM initiatives Deep understanding of: ITIL processes and service management frameworks Enterprise IT operations and governance Experience with: ServiceNow ITSM modules Incident, Problem, Change, Service Catalog, and Knowledge Management Strong understanding ...

improvements Collaborate with project managers, analysts, suppliers, and senior stakeholders to ensure successful delivery Provide technical leadership across application, reporting, and data services Follow ITIL processes for incidents, changes, and problem management Required Experience Strong background within Financial Services, Investment Management, or similar regulated environments Proven experience delivering modern application ...

will act as a key interface between business and IT, driving and optimizing the end-to-end demand management process. You ensure alignment with ITIL standards while maintaining high service quality and transparency. By defining and monitoring KPIs, you continuously improve process performance and efficiency. You collaborate closely with business ...

data analysis and reporting. Understanding of metadata systems. Knowledge of development life-cycle best practices. Detailed knowledge of Windows environments. Other programming experience ITIL Qualification Knowledge of development life-cycle best practices Minimum 2 years’ experience of or exposure to insurance industry practices and/or systems. ...

with ITSM tools (e.g., ServiceNow, BMC Helix). Exposure to structured testing approaches (SVT, OAT, UAT). PRINCE2/PMP/Agile PM certification. ITIL v4 certification. Network certifications (e.g., CCNP, CCIE, equivalent). Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive ...

experience required: • Strong background in contract management and vendor governance (Finance Systems or IT preferred) • Proven experience in service delivery oversight or service management (ITIL exposure is a plus) • Solid understanding of procurement processes and RFP management • Experience supporting commercial negotiations • Strong analytical skills (spend analysis, SLA tracking, performance monitoring ...

digital transformation consulting. Strong understanding of enterprise service management processes and agile delivery methods. Excellent communication, stakeholder engagement, and analytical skills. Certifications such as ITIL, Agile/Scrum, or Business Analysis are advantageous. ...