151 to 175 of 1,364 Permanent ITIL Jobs

st July 2025. Person Specification Qualifications Essential Digital or Management related degree Master or post graduate professional qualification (or equivalent experience) Demonstrable evidence of extensive continuing professional development Desirable ITIL Qualification or equivalent experience of delivering customer focussed digital services Skills Essential Excellent and proven management and communication skills to develop effective relationships with internal users, staff and external partners. More ❯

beneficial. • Certifications or proficient in the following areas (not required but considered a plus): CompTIA A+, Security+, and/or Network; Microsoft Cortication's. • Able to become certified in ITIL 4 Foundation. • Strong analytical and troubleshooting skills to diagnose patch-related issues. • Attention to detail to identify software bugs, security vulnerabilities, and system inconsistencies. • Excellent documentation skills to document trouble More ❯

to manage multiple service requests and prioritize tasks in a busy, fast-paced environment. Excellent communication skills, especially in face-to-face interactions with non-technical users. Understanding of ITIL processes and a desire to apply them to improve IT services. Willingness to take on leadership roles in customer-focused projects and continuous improvement initiatives. Personal Attributes A strong desire More ❯

practical experience troubleshooting faults in a technical environment. Experience working in an IT Service organisation or in a retail organisation. Industry certifications are desired but not essential - Microsoft, Google, ITIL, Cisco, CompTIA. Financial and commercial awareness. Proactive approach to self developing and maintaining knowledge of new and emerging technologies through industry sources, as well as formalised training and development plan. More ❯

Container Apps and Azure Container Registry (ACR) This list is not exhaustive, and you may be required to carry out additional duties according to business needs. Person specification Qualifications ITIL Foundation Certification (A, I) Advanced or specialist cloud certifications (e.g. Azure Security, DevOps, Networking) are highly desirable (A, I) Knowledge Substantial experience with Microsoft Azure (preferred), AWS, or GCP (A … VPNs, and firewalls (A, I) Virtualisation and containerisation (e.g. Hyper-V, Docker, Kubernetes) (A, I) Identity, access, and certificate management (A, I) Change, incident, and configuration management within an ITIL environment (A, I) Experience supporting meeting room technologies including Microsoft Surface Hub (A, I) PaloAlto Firewall Management Skills/Ability Excellent communication skills able to meet the requirements and demands … VPNs, and firewalls (A, I) Virtualisation and containerisation (e.g. Hyper-V, Docker, Kubernetes) (A, I) Identity, access, and certificate management (A, I) Change, incident, and configuration management within an ITIL environment (A, I, T) Public cloud migrations & management (A, I,T) Demonstrable experience with AWS, Azure or GCP hybrid networking, identity & access controls and cost governance (A, I,T) Linux More ❯

and 3 networks, IPS/IDS firewalls On prem and cloud based backups; Sage and other business applications. Management of small multidisciplinary teams Service delivery and project management ITIL awareness This is an excellent opportunity to join a well-established medium-sized global business in the ongoing enhancement of their core business systems. Aside from the management of the core More ❯

Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other mandated government IT legislation. Certified More ❯

of successfully managing and controlling an information technology budget It is likely that the successful candidate will hold a relevant degree and/or relevant industry qualifications such as ITIL, Microsoft certifications and a cybersecurity certification Managing multiple concurrent projects and prioritise effectively Negotiate and manage contracts with suppliers and assess and manage risks in supplier relationships Mentor and develop More ❯

of successfully managing and controlling an information technology budget It is likely that the successful candidate will hold a relevant degree and/or relevant industry qualifications such as ITIL, Microsoft certifications and a cybersecurity certification Managing multiple concurrent projects and prioritise effectively Negotiate and manage contracts with suppliers and assess and manage risks in supplier relationships Mentor and develop More ❯

asset management in a data center environment. Strong analytical and problem-solving skills with the ability to interpret complex data sets. Knowledge of industry standards and best practices, including ITIL, ASHRAE, and Uptime Institute Tier classifications. Excellent communication skills with the ability to collaborate across multidisciplinary teams. Understanding of government and DoD security policies related to user account management. Experience More ❯

with virtualization technologies such as VMware a plus • Experience with scripting and automation such as PowerShell • Experience with project management • Knowledge of cybersecurity best practices and tools • Knowledge of ITIL framework and practices • Possession of strong problem-solving and analytical skills • 5+ years' experience and a bachelor's degree in computer science or information technology Clearance Requirements: TS/SCI More ❯

with virtualization technologies such as VMware a plus • Experience with scripting and automation such as PowerShell • Experience with project management • Knowledge of cybersecurity best practices and tools • Knowledge of ITIL framework and practices • Possession of strong problem-solving and analytical skills • 10+ years' experience and a bachelor's degree in computer science or information technology Clearance Requirements: TS/SCI More ❯

understanding of identity management, SSO, MFA, RBAC Skilled in cloud networking, server/storage systems (Azure) Experience with VMware vSphere/vCenter and enterprise-level firewalls Certifications such as ITIL, CCNA, Microsoft, VMware, or Citrix preferred Familiarity with automation tools (Ansible, Terraform) is a bonus Leadership and mentoring capabilities Data-driven decision-making and performance analysis Vendor and stakeholder management More ❯

Strong experience with HiAffinity and understanding of billing processes in the utilities sector. Hands-on knowledge of CRM integrations, SQL, and reporting tools. Experience with Jira, Agile methodologies, and ITIL or ITSM tools like ServiceNow. Knowledge of data privacy laws and regulatory compliance in the utility space. Familiarity with debt management, process automation, and workflow tools. Personal Attributes: A strategic More ❯

You will be report to the Head of Global Infrastructure and the European IT Director Excellent communication skills, including including written and verbal You will have an understanding of ITIL, Prince 2 practices. Must have a MCP certification along with at least 5 years experience of desktop and application rollouts Ability to think creatively and problem solve and ability to More ❯

Excellent troubleshooting and problem-solving skills Strong organizational and communication skills Self-motivated, with the ability to work independently and lead by example Relevant certifications (e.g., Microsoft 365, Azure, ITIL) are advantageous Please, fill in the contact form. Don't forget to attach your CV. Name Email Phone Number Drag and drop files here or browse (Supported file formats: pdf More ❯

MDM tools Scripting skills (e.g., PowerShell) Backup systems (MS DPM, Azure backups) Strong documentation skills for policies, workflows, and reports Experience with ServiceDesk, JIRA, or other ticketing platforms Desirable: ITIL v4 Foundation MCSE/MCITP or equivalent certifications CCNA and/or CCNP Prince 2 and/or Agile methodologies Working knowledge of ISO More ❯

solutions. Experience with ServiceDesk, JIRA, or other ticketing systems, including escalation for incident resolution. Strong documentation skills for reports, policies, procedures, and workflows. Applicants are also encouraged to have: ITIL v4 Foundation certification. Certifications such as MCSE/MCITP or equivalent. CCNA and/or CCNP certifications. Prince2 and/or Agile certifications. Knowledge of ISO 27001 standards. We will More ❯

Miro/Whiteboarding etc) Familiarity with helpdesk operations is a plus A good understanding of AI and LargeLanguage Models (LLMs) (highly advantageous). Microsoft Certified Trainer status (desirable). ITIL qualification (desirable). Practical experience with Power Automate and Copilot Studio (highly advantageous). Core competencies Active Listening - The ability to listen attentively and empathetically to learners Communication skills - Effective More ❯

projects in a managed services environment. Hands-on expertise with Microsoft 365, Intune, and Azure. Familiarity with ITSM platforms (e.g., Halo) and network/security practices. Strong understanding of ITIL, SLAs, and service desk operations. Commercial awareness with experience in ROI, business cases, and benefit realisation. Excellent communication and stakeholder engagement skills. Competencies and Skills Innovative problem-solver with a More ❯

projects in a managed services environment. Hands-on expertise with Microsoft 365, Intune, and Azure. Familiarity with ITSM platforms (e.g., Halo) and network/security practices. Strong understanding of ITIL, SLAs, and service desk operations. Commercial awareness with experience in ROI, business cases, and benefit realisation. Excellent communication and stakeholder engagement skills. Competencies and Skills Innovative problem-solver with a More ❯

with Governance and wider stakeholders as required. Qualifications Bachelor's degree in Computer Science, Information Systems, Business or related field, Masters preferred or equivalent combination of education/experience. ITIL v.3 or v.4 (Change Management) Specialist Qualification. SIAM knowledge desirable. Experience Significant previous experience within an IT focused role. 10+ years' experience managing or influencing technical staff and projects. Significant More ❯

second and some third line technical issues Good knowledge of patch management and deployment (e.g. WSUS) Proficient knowledge of virtualisation on Windows platforms (especially VMWare(ESXi Proficient in following ITIL standards and processes Desired Experience: Knowledge of Windows Operating Systems, including Active Directory, DFS, Internet Protocol, and software deployment via Group Policy Some understanding of Unix/Linux/RedHat More ❯

CE certification requirements can be fulfilled with either Microsoft OS, Cent OS/Red Hat OS CE certifications. Eight (8) years of experience with Service Management (ITSM) is required. ITIL 4 platform certification is required. If assigned to Directory Services TTOs, experience with Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, Privileged Account Management (PAM) Services, and More ❯

CE certification requirements can be fulfilled with either Microsoft OS, Cent OS/Red Hat OS CE certifications. Six (6) years of experience with Service Management (ITSM) is required. ITIL 4 platform certification is required. If assigned to Directory Services TTOs, experience with Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, Privileged Account Management (PAM) Services, and More ❯