1,576 to 1,600 of 1,906 Permanent ITIL Jobs

and collaborative role, working closely with technical teams, senior stakeholders, and global business units. What You’ll Do Lead and evolve the IT Change Management process in line with ITIL best practice and audit standards. Review, assess, and coordinate complex IT changes across infrastructure, cloud, and software systems. Chair Change Advisory Board (CAB) meetings using ServiceNow, ensuring rigorous risk and … Produce and maintain change documentation, reports, and post-implementation reviews. What You’ll Bring Proven experience in IT Change Management or ITSM leadership within a large or regulated environment. ITIL v3 or v4 Foundation certification (advanced certifications a plus). Strong knowledge of ServiceNow Change Management module and related automation processes. Familiarity with agile methodologies (Scrum/Kanban) and user More ❯

and collaborative role, working closely with technical teams, senior stakeholders, and global business units. What You’ll Do Lead and evolve the IT Change Management process in line with ITIL best practice and audit standards. Review, assess, and coordinate complex IT changes across infrastructure, cloud, and software systems. Chair Change Advisory Board (CAB) meetings using ServiceNow, ensuring rigorous risk and … Produce and maintain change documentation, reports, and post-implementation reviews. What You’ll Bring Proven experience in IT Change Management or ITSM leadership within a large or regulated environment. ITIL v3 or v4 Foundation certification (advanced certifications a plus). Strong knowledge of ServiceNow Change Management module and related automation processes. Familiarity with agile methodologies (Scrum/Kanban) and user More ❯

and collaborative role, working closely with technical teams, senior stakeholders, and global business units. What You’ll Do Lead and evolve the IT Change Management process in line with ITIL best practice and audit standards. Review, assess, and coordinate complex IT changes across infrastructure, cloud, and software systems. Chair Change Advisory Board (CAB) meetings using ServiceNow, ensuring rigorous risk and … Produce and maintain change documentation, reports, and post-implementation reviews. What You’ll Bring Proven experience in IT Change Management or ITSM leadership within a large or regulated environment. ITIL v3 or v4 Foundation certification (advanced certifications a plus). Strong knowledge of ServiceNow Change Management module and related automation processes. Familiarity with agile methodologies (Scrum/Kanban) and user More ❯

Application Support Manager – Investment Banking – London/Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in application support, skilled in managing business-critical systems in high-pressure … any technologies you do not have experience with. Alongside incident and problem management, you’ll manage the full application lifecycle, drive continuous improvements, monitor KPIs, and ensure adherence to ITIL processes. You’ll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities. You should have significant experience leading application support teams … in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder communication skills are essential. This is a rare opportunity to take a visible leadership role in a global investment bank, directly influencing service stability, client satisfaction, and operational resilience. Location: London, UK/Hybrid More ❯

Application Support Manager – Investment Banking – London/Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in application support, skilled in managing business-critical systems in high-pressure … any technologies you do not have experience with. Alongside incident and problem management, you’ll manage the full application lifecycle, drive continuous improvements, monitor KPIs, and ensure adherence to ITIL processes. You’ll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities. You should have significant experience leading application support teams … in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder communication skills are essential. This is a rare opportunity to take a visible leadership role in a global investment bank, directly influencing service stability, client satisfaction, and operational resilience. Location: London, UK/Hybrid More ❯

Application Support Manager - Investment Banking - London/Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in application support, skilled in managing business-critical systems in high-pressure … any technologies you do not have experience with. Alongside incident and problem management, you'll manage the full application lifecycle, drive continuous improvements, monitor KPIs, and ensure adherence to ITIL processes. You'll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities. You should have significant experience leading application support teams … in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder communication skills are essential. This is a rare opportunity to take a visible leadership role in a global investment bank, directly influencing service stability, client satisfaction, and operational resilience. Location: London, UK/Hybrid More ❯

Application Support Manager - Investment Banking - London/Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in application support, skilled in managing business-critical systems in high-pressure … any technologies you do not have experience with. Alongside incident and problem management, you'll manage the full application lifecycle, drive continuous improvements, monitor KPIs, and ensure adherence to ITIL processes. You'll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities. You should have significant experience leading application support teams … in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder communication skills are essential. This is a rare opportunity to take a visible leadership role in a global investment bank, directly influencing service stability, client satisfaction, and operational resilience. Location: London, UK/Hybrid More ❯

Application Support Manager – Investment Banking – London/Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in application support, skilled in managing business-critical systems in high-pressure … any technologies you do not have experience with. Alongside incident and problem management, you’ll manage the full application lifecycle, drive continuous improvements, monitor KPIs, and ensure adherence to ITIL processes. You’ll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities. You should have significant experience leading application support teams … in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder communication skills are essential. This is a rare opportunity to take a visible leadership role in a global investment bank, directly influencing service stability, client satisfaction, and operational resilience. Location: London, UK/Hybrid More ❯

Application Support Manager – Investment Banking – London/Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in application support, skilled in managing business-critical systems in high-pressure … any technologies you do not have experience with. Alongside incident and problem management, you’ll manage the full application lifecycle, drive continuous improvements, monitor KPIs, and ensure adherence to ITIL processes. You’ll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities. You should have significant experience leading application support teams … in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder communication skills are essential. This is a rare opportunity to take a visible leadership role in a global investment bank, directly influencing service stability, client satisfaction, and operational resilience. Location: London, UK/Hybrid More ❯

including version control, rollback procedures, and cutover planning. Collaborate with Oracle Support and internal teams for essential patch management and environment maintenance. Conduct release readiness reviews, ensuring compliance with ITIL, SOX , and internal audit requirements. 3. Quality Leadership Establish and monitor KPIs for testing and release quality, driving continuous improvement in test automation and deployment processes. Lead and mentor internal … Selenium, Jira, Azure DevOps, or HP ALM ). Exceptional communication, stakeholder management, and analytical problem-solving skills, used to working in global delivery settings. Desirable Knowledge & Attributes Certification in ITIL or relevant Oracle Cloud modules . Experience with CI/CD pipelines and automation frameworks for ERP testing. Familiarity with Oracle Cloud Infrastructure (OCI) and integrations (OIC). A strategic More ❯

Service Asset & Configuration Management (SACM) Team. You'll lead and inspire them to deliver the best user experience whilst following auditable processes and ISO 10007, ISO 19770-1 and ITIL standards.You'll shape and implement future strategy and ensure the function continues to meet the needs of a growing, ever-changing business. You'll work in conjunction with multiple business … lead a team of Configuration Management (CM) Specialists, as well as Hardware Asset Management HAM) & Software Asset Management/License Management (SAM) Specialists to provide first class service utilising ITIL & ISO standards. We'll also ask you to support all of VM's Banking areas in relation to the fundamental Configuration Management Database within ServiceNow whilst developing and maintaining operational … influence budgets and specifically, third party spend to drive a more efficient organisation. Establishing and promoting Configuration Management processes to deliver and enrich CMDB's data interaction with other ITIL processes across TOCS and the wider organisation. Management of SACM control risks and managing audit items effectively. Raising SACM awareness and capability (knowledge, skills and competence) of all colleagues across More ❯

Service Asset & Configuration Management (SACM) Team. You'll lead and inspire them to deliver the best user experience whilst following auditable processes and ISO 10007, ISO 19770 1 and ITIL standards. You'll shape and implement future strategy and ensure the function continues to meet the needs of a growing, ever changing business. You'll work in conjunction with multiple … lead a team of Configuration Management (CM) Specialists, as well as Hardware Asset Management (HAM) & Software Asset Management/License Management (SAM) Specialists to provide first class service utilising ITIL & ISO standards. We'll also ask you to support all of VM's Banking areas in relation to the fundamental Configuration Management Database within ServiceNow whilst developing and maintaining operational … to influence budgets and specifically, third party spend to drive a more efficient organisation. Establishing and promoting Configuration processes to deliver and enrich CMDB's data interaction with other ITIL processes across TOCS and the wider organisation. Management of SACM control risks and managing audit items effectively. Raising SACM awareness and capability (knowledge, skills and competence) of all colleagues across More ❯

the ServiceNow platform , particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow … Certified System Administrator (CSA) ITIL Foundation ServiceNow Implementation Specialist certifications More ❯

the ServiceNow platform , particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow … Certified System Administrator (CSA) ITIL Foundation ServiceNow Implementation Specialist certifications More ❯

the ServiceNow platform , particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow … Certified System Administrator (CSA) ITIL Foundation ServiceNow Implementation Specialist certifications More ❯

the ServiceNow platform , particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow … Certified System Administrator (CSA) ITIL Foundation ServiceNow Implementation Specialist certifications More ❯

the ServiceNow platform , particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow … Certified System Administrator (CSA) ITIL Foundation ServiceNow Implementation Specialist certifications More ❯

the ServiceNow platform , particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow … Certified System Administrator (CSA) ITIL Foundation ServiceNow Implementation Specialist certifications More ❯

the ServiceNow platform , particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow … Certified System Administrator (CSA) ITIL Foundation ServiceNow Implementation Specialist certifications More ❯

the ServiceNow platform , particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow … Certified System Administrator (CSA) ITIL Foundation ServiceNow Implementation Specialist certifications More ❯

the ServiceNow platform , particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow … Certified System Administrator (CSA) ITIL Foundation ServiceNow Implementation Specialist certifications More ❯

the ServiceNow platform , particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow … Certified System Administrator (CSA) ITIL Foundation ServiceNow Implementation Specialist certifications More ❯

the ServiceNow platform , particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow … Certified System Administrator (CSA) ITIL Foundation ServiceNow Implementation Specialist certifications More ❯

the ServiceNow platform , particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow … Certified System Administrator (CSA) ITIL Foundation ServiceNow Implementation Specialist certifications More ❯

the ServiceNow platform, particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow … Certified System Administrator (CSA) ITIL Foundation ServiceNow Implementation Specialist certifications More ❯