managing your own tasks and supporting the team to meet deliverables and customer expectations. Provide training and documentation for Information Services staff, ensuring high service standards and adherence to ITIL practices. Collaborate across departments to support integrated IT services and promote business continuity, sustainability, and corporate responsibility. Ensure proper network management and documentation , supporting disaster recovery and staying current with … Excellent communication, engagement, proactive, positive, can do attitude. Essential: experience with Palo Alto firewalls, Aruba & HP switches, Infoblox DDI, Meraki & Aruba Wi-Fi, Aruba ClearPass. Essential: Working in an ITIL environment with change & incident management. Essential: Presenting technical solutions confidently to relevant approval boards. Essential: Creating and reviewing High and Low level technical documentation, technical standards and processes. As part More ❯
london (city of london), south east england, united kingdom
Venn Group
managing your own tasks and supporting the team to meet deliverables and customer expectations. Provide training and documentation for Information Services staff, ensuring high service standards and adherence to ITIL practices. Collaborate across departments to support integrated IT services and promote business continuity, sustainability, and corporate responsibility. Ensure proper network management and documentation , supporting disaster recovery and staying current with … Excellent communication, engagement, proactive, positive, can do attitude. Essential: experience with Palo Alto firewalls, Aruba & HP switches, Infoblox DDI, Meraki & Aruba Wi-Fi, Aruba ClearPass. Essential: Working in an ITIL environment with change & incident management. Essential: Presenting technical solutions confidently to relevant approval boards. Essential: Creating and reviewing High and Low level technical documentation, technical standards and processes. As part More ❯
managing your own tasks and supporting the team to meet deliverables and customer expectations. Provide training and documentation for Information Services staff, ensuring high service standards and adherence to ITIL practices. Collaborate across departments to support integrated IT services and promote business continuity, sustainability, and corporate responsibility. Ensure proper network management and documentation , supporting disaster recovery and staying current with … Excellent communication, engagement, proactive, positive, can do attitude. Essential: experience with Palo Alto firewalls, Aruba & HP switches, Infoblox DDI, Meraki & Aruba Wi-Fi, Aruba ClearPass. Essential: Working in an ITIL environment with change & incident management. Essential: Presenting technical solutions confidently to relevant approval boards. Essential: Creating and reviewing High and Low level technical documentation, technical standards and processes. As part More ❯
incident and access request management and collaborating with IT Product Owners, SME's and the user community on solution improvement discussions. The successful candidate will be expected to follow ITIL aligned processes and will contribute to the development of knowledge and user self-help guides/training material. Applications/systems/key solutions in scope: 3DX Dassault (Enovia). … experience: Bachelors in InformationTechnology or similar area, or other relevant degree Knowledge and practical experience of the key application in scope, administration, configuration, support, security model Knowledge of ITIL (nice to have) Experience in an IT support/help desk or SW support environment is preferable 4 years experience with Enovia Knowledge/experience in: MQL, TCL Change process More ❯
incident and access request management and collaborating with IT Product Owners, SME's and the user community on solution improvement discussions. The successful candidate will be expected to follow ITIL aligned processes and will contribute to the development of knowledge and user self-help guides/training material. Applications/systems/key solutions in scope: 3DX Dassault (Enovia). … experience: Bachelors in InformationTechnology or similar area, or other relevant degree Knowledge and practical experience of the key application in scope, administration, configuration, support, security model Knowledge of ITIL (nice to have) Experience in an IT support/help desk or SW support environment is preferable 4 years experience with Enovia Knowledge/experience in: MQL, TCL Change process More ❯
incident and access request management and collaborating with IT Product Owners, SME's and the user community on solution improvement discussions. The successful candidate will be expected to follow ITIL aligned processes and will contribute to the development of knowledge and user self-help guides/training material. Applications/systems/key solutions in scope: 3DX Dassault (Enovia). … experience: Bachelors in InformationTechnology or similar area, or other relevant degree Knowledge and practical experience of the key application in scope, administration, configuration, support, security model Knowledge of ITIL (nice to have) Experience in an IT support/help desk or SW support environment is preferable 4 years experience with Enovia Knowledge/experience in: MQL, TCL Change process More ❯
incident and access request management and collaborating with IT Product Owners, SME's and the user community on solution improvement discussions. The successful candidate will be expected to follow ITIL aligned processes and will contribute to the development of knowledge and user self-help guides/training material. Applications/systems/key solutions in scope: 3DX Dassault (Enovia). … experience: Bachelors in InformationTechnology or similar area, or other relevant degree Knowledge and practical experience of the key application in scope, administration, configuration, support, security model Knowledge of ITIL (nice to have) Experience in an IT support/help desk or SW support environment is preferable 4 years experience with Enovia Knowledge/experience in: MQL, TCL Change process More ❯
City of London, London, United Kingdom Hybrid / WFH Options
pib Group
and resilience, and lead distributed teams. What youll be doing Set and govern the application strategy; provide board-level performance and risk reporting. Ensure service excellence: SLAs/KPIs, ITIL practices, resilience, and security by design. Drive modern engineering: Agile, DevSecOps, CI/CD, automated testing, cloud-native. Lead integration and consolidation across CRM, policy/claims, finance and digital … Senior IT leader (Head/Director) in complex, multi-site environments. Proven in both application services and application development. Strong post-M&A integration, rationalisation and migration delivery. Deep ITIL and Agile expertise; solid grasp of GDPR/FCA and security. Stakeholder influence at ExCo/Board level; vendor and global team leadership. What youll get High-impact remit with More ❯
for legacy system issues—triaging, updating, and resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of … software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. Great chance for a long term contract opportunity, 6 month initial contract, City based, 2-3 days per week on site. More ❯
for legacy system issues—triaging, updating, and resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of … software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. Great chance for a long term contract opportunity, 6 month initial contract, City based, 2-3 days per week on site. More ❯
for legacy system issues-triaging, updating, and resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of … software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. Great chance for a long term contract opportunity, 6 month initial contract, City based, 2-3 days per week on site. More ❯
london (city of london), south east england, united kingdom
Verve Talent Limited
for legacy system issues—triaging, updating, and resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of … software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. Great chance for a long term contract opportunity, 6 month initial contract, City based, 2-3 days per week on site. More ❯
for legacy system issues—triaging, updating, and resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of … software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. Great chance for a long term contract opportunity, 6 month initial contract, City based, 2-3 days per week on site. More ❯
for legacy system issues—triaging, updating, and resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of … software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. Great chance for a long term contract opportunity, 6 month initial contract, City based, 2-3 days per week on site. More ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
Capgemini Engineering
Engineering are looking for a Software Engineer to join our team within Biomedical to come on board on a Hybrid basis. Candidates must have GxP/QC labs, ServiceNow, ITIL experience. Lab Support Team member L2/L3 Support on lab instrument pcs and application/software linked to the instrument pcs. Activities performed under this role: • Incident resolution (trouble … place and followed, support firmware updates, reviewing audit trails, supporting vendor technicians..) • The person must come from IT Departments from Pharma or/and Biotech industries and should have ITIL knowledge (Incident/Change/Knowledge/Problem Management). • Activity must be performed on client’s site, no remote working • Working on regulated environment (GxP based) Skills: • Applying OS More ❯
birkenhead, north west england, united kingdom Hybrid / WFH Options
Capgemini Engineering
Engineering are looking for a Software Engineer to join our team within Biomedical to come on board on a Hybrid basis. Candidates must have GxP/QC labs, ServiceNow, ITIL experience. Lab Support Team member L2/L3 Support on lab instrument pcs and application/software linked to the instrument pcs. Activities performed under this role: • Incident resolution (trouble … place and followed, support firmware updates, reviewing audit trails, supporting vendor technicians..) • The person must come from IT Departments from Pharma or/and Biotech industries and should have ITIL knowledge (Incident/Change/Knowledge/Problem Management). • Activity must be performed on client’s site, no remote working • Working on regulated environment (GxP based) Skills: • Applying OS More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Capgemini Engineering
Engineering are looking for a Software Engineer to join our team within Biomedical to come on board on a Hybrid basis. Candidates must have GxP/QC labs, ServiceNow, ITIL experience. Lab Support Team member L2/L3 Support on lab instrument pcs and application/software linked to the instrument pcs. Activities performed under this role: • Incident resolution (trouble … place and followed, support firmware updates, reviewing audit trails, supporting vendor technicians..) • The person must come from IT Departments from Pharma or/and Biotech industries and should have ITIL knowledge (Incident/Change/Knowledge/Problem Management). • Activity must be performed on client’s site, no remote working • Working on regulated environment (GxP based) Skills: • Applying OS More ❯
old swan, north west england, united kingdom Hybrid / WFH Options
Capgemini Engineering
Engineering are looking for a Software Engineer to join our team within Biomedical to come on board on a Hybrid basis. Candidates must have GxP/QC labs, ServiceNow, ITIL experience. Lab Support Team member L2/L3 Support on lab instrument pcs and application/software linked to the instrument pcs. Activities performed under this role: • Incident resolution (trouble … place and followed, support firmware updates, reviewing audit trails, supporting vendor technicians..) • The person must come from IT Departments from Pharma or/and Biotech industries and should have ITIL knowledge (Incident/Change/Knowledge/Problem Management). • Activity must be performed on client’s site, no remote working • Working on regulated environment (GxP based) Skills: • Applying OS More ❯
Warrington, Cheshire, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
into a fully-fledged Software Engineer role. Experience required: Excellent experience with Java in a development or application support environment Solid understanding of programming concepts and structured software development. ITIL standards, especially incident, problem, and change management. Documenting and communicating effectively. SQL wizard with database development. Handle tight deadlines and meet tight SLAs with ease. Duties include: Dive into the … to £60,000 + Flexible working (1 day per week in the office). To apply, press apply now or send your CV to Keywords: Software Support Engineer - Java - ITIL - Flexible working - Manchester - Warrington - Liverpool - Manchester - Leeds - Stockport - Preston - Crewe - Stoke on Trent - Bolton - Blackburn Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself More ❯
My client is currently looking for a Regional Director of Services to lead and scale the professional and support services strategy across the Northern Europe region. Please read the information in this job post thoroughly to understand exactly what is More ❯
Harrogate, England, United Kingdom Hybrid / WFH Options
WRK digital
WRK digital is delighted to be shortlisting a Test Manager to work for the Bettys and Taylors Group - A family business that is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate This is a unique More ❯
york, yorkshire and the humber, united kingdom Hybrid / WFH Options
WRK digital
WRK digital is delighted to be shortlisting a Test Manager to work for the Bettys and Taylors Group - A family business that is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate This is a unique More ❯
My client is currently looking for a Regional Director of Services to lead and scale the professional and support services strategy across the Northern Europe region. This is an important leadership role responsible for defining, executing a services-led approach More ❯
Service Desk Manager - £50K - £55K + 10% bonus Hybrid Are you a transformational leader looking for an opportunity to make a big impact? Are you an operational and performance-driven individual who can set goals and motivate others? This is More ❯
and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption Central London – 4 days per week onsite initially, dropping to 3 once passed probation. More ❯