201 to 225 of 418 Permanent ITIL Jobs

customer-facing skills. Ability and willingness to travel across the UK to customer sites and Agilico regional offices. Desirable PRINCE2, APM, Agile, or ITIL qualifications. Experience working within an MPS provider, technology integrator, or workplace technology business. Understanding of MFD technology, print management systems (secure print, cost control, output management ...

support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating ...

Principal Architect, Programme Technical Lead or similar) Proven experience delivering secure IT services within the MOD Strong background in service architecture, technical governance and ITIL-based service delivery Experience leading technical transitions, onboarding or complex service integrations Excellent stakeholder engagement skills at senior and executive level Knowledge of Defence security ...

Technical Lead or similar) Proven experience delivering secure IT services within Defence or highly regulated environments Strong background in service architecture, technical governance and ITIL-based service delivery Experience leading technical transitions, onboarding or complex service integrations Excellent stakeholder engagement skills at senior and executive level Knowledge of Defence security ...

undertake statistical analysis and to interpret data Thorough knowledge and experience of privacy by design Desirable Knowledge of mental health services Use of ITIL in a work environment Ability to gain commitment from Digital Services to becoming active participants in internal reviews To analyse and apply user information to Digital ...

Manage suppliers, contracts and third-party support arrangements to ensure performance, compliance and value for money Ensure effective incident, problem and change management using ITIL principles and the Trust's ITSM systems Drive service improvement, modernisation and cost optimisation while ensuring compliance with Trust policies, standards and values About ...

automation technologies . A track record of leading solution design for strategic bids or pre-sales engagements . Knowledge of enterprise frameworks (TOGAF, ITIL) and AI governance . Commercial acumen—connecting technology choices to business outcomes. Ready to take the lead on game-changing bids Apply now and help shape ...

stakeholder engagement skills. Comfortable operating in a fast-paced, evolving environment. Desirable Experience working in the education/schools IT sector . Knowledge of ITIL, Prince2, or similar operational frameworks. Personal Attributes Highly driven and results-focused. Confident leading organisational change. Collaborative, team-oriented, and customer-focused. Able to operate ...

especially in advanced troubleshooting Experience administering a Microsoft 365 tenancy (Desirable) Understanding of the Power Platform toolset (Power Apps, Power BI, Power Automate) (Desirable) ITIL qualification - beneficial Knowledge of IT Security protocols, processes, policies, and standards ( Proven ability to write technical documentation like Runbooks and How-to Guides Excellent written ...

complex B2B sales cycles Excellent communication, presentation, and consultative selling skills Self-motivated, results-driven, and accountable Desirable Knowledge of ITSM frameworks such as ITIL or SIAM Additional Information Headquartered in Finland, with a 1-week onboarding and culture immersion at HQ Global offices across London, Finland, USA, and Germany ...

successful Tech Manager: Ideally 5+ years experience within the IT support industry Proven experience working across varied IT environments and diverse client sites ITIL v4 certification (or working knowledge) Strong working knowledge of Microsoft Server environments (2003 to current versions) In-depth knowledge of Microsoft 365, including support, implementation ...

business applications Demonstrable knowledge of creating and/or executing Test Plans Experience in design solutions and configuring applications to meet stakeholder requirements Qualifications ITIL v2, or v3 Foundation (desirable) Good level of standard numeracy and literacy. Knowledge of software development processes (desirable) Apply If you feel you match ...

Cloud Architect: Experience with on-prem or air-gapped cloud environments Cloud certifications (AWS, Azure, Google Cloud, etc.) Knowledge of enterprise frameworks (TOGAF, ITIL, COBIT) Experience in multinational or defense environments (e.g., NATO, EU) Familiarity with Zero Trust Architecture (ZTA) Two The annual base salary range for this position ...

production environment whilst maintaining existing Service Level Agreements or other metrics Good understanding of IT Service Management best practices and industry standards (e.g., ITIL) Experience in transitioning services into production, including testing, cutover, and go-live activities Experience of change management processes to ensure the smooth and controlled introduction ...

production environment whilst maintaining existing Service Level Agreements or other metrics Good understanding of IT Service Management best practices and industry standards (e.g., ITIL) Experience in transitioning services into production, including testing, cutover, and go-live activities Experience of change management processes to ensure the smooth and controlled introduction ...

production environment whilst maintaining existing Service Level Agreements or other metrics Good understanding of IT Service Management best practices and industry standards (e.g., ITIL) Experience in transitioning services into production, including testing, cutover, and go-live activities Experience of change management processes to ensure the smooth and controlled introduction ...

required. Person Specification Qualifications and Training Essential Educated to Post Graduate level or equivalent experience Evidence of continuous personal and professional development Desirable ITIL Foundation Experience Essential Significant experience of working in the Health Service Significant experience of leading large-scale programmes with multiple internal and external stakeholders Significant experience ...

manual or automated, ideally with ServiceNow - ITSM, CSM. Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps. An understanding of ITIL, and experience of advising best practices, methodologies and test execution. Knowledge & experience of designing, developing and executing ATF test cases in ServiceNow. ServiceNow certification ...

What You'll Need Proven experience managing social care systems within a local authority Strong leadership, stakeholder, and supplier management skills Experience working in ITIL/Agile/PRINCE2 environments Track record delivering within complex public sector organisations Permanent opportunity with strong stability, impact, and long-term progression. One-stage ...

background of managing suppliers and service performance Confident stakeholder engagement and influencing skills Background in enterprise applications (HR/Finance systems preferred) Understanding of ITIL/service management principles Experience working with cloud-based technologies People leadership experience (direct or Matrix) Hybrid working (2 days onsite) - 25-30 days holiday ...

Routing, BGP, MPLS WLAN and cellular networking VoIP and SIP telephony platforms VPN and multi-factor authentication solutions Desirable certifications: CCNA SIP School SSCA ITIL Foundation (awareness required) This is a clear opportunity for technical progression and leadership development within a supportive team. If you’re ready to step into ...

shared spaces are fully operational, and that spare equipment stock is properly maintained. Key Responsibilities -Managing incidents and service requests in line with ITIL best practice -Ensuring all tickets are handled within agreed SLAs -Providing clear, professional communication to end users throughout the resolution process -Delivering desk-side support ...

workflow automation within the platform Experience with platform integrations using APIs (REST/SOAP) Familiarity with ServiceNow CMDB, Discovery, and Service Catalog Understanding of ITIL principles and how they apply within ServiceNow Experience with system upgrades and instance cloning Excellent problem-solving skills and attention to detail Strong communication skills ...

Management Office, technical teams and support functions, you'll enable automation, service reporting, and continual service improvement through platform enhancements. A strong understanding of ITIL practices and experience working in a service management or IT operations environment is vital. You'll ensure the ITSM tool remains stable, secure, and aligned ...

experience managing infrastructure in enterprise environments.* Strong knowledge of Microsoft-based systems, networking, and cloud platforms.* Experience managing budgets, teams, and vendors.* Understanding of ITIL processes and service delivery.* Personal Attributes* Strong leader with excellent organisational skills For the full role profile please click the document attached. Why work ...