251 to 275 of 419 Permanent ITIL Jobs

leading an applications support or IT service team Strong technical knowledge of Microsoft Dynamics CRM, Microsoft 365, and enterprise business systems Experience working within ITIL frameworks and service management tools Strong leadership, stakeholder engagement, and process improvement skills What's Next? If you're an experienced IT applications professional looking ...

communication and stakeholder management Methodical approach with good documentation skills Desirable: Exposure to system integrations, testing/QA processes, or reporting/automation tools ITIL Foundation or equivalent Comfortable in a fast-paced, change-driven environment Working arrangements: Office-based with some hybrid flexibility Occasional out-of-hours work ...

multi-function teams across service desk, field engineering and projects. A track record of driving operational improvement, transformation and scaling services. Strong understanding of ITIL or similar service management frameworks. Someone who can balance strategic thinking with a hands-on, delivery-focused approach. A collaborative leader who can bring teams ...

SLAs, service reporting, and improvement initiatives * Confident communicator with the ability to manage escalations professionally and empathetically * Structured, organised, and comfortable taking accountability Desirable: * ITIL certification (or equivalent practical experience) * Experience supporting ISO audits * Background within an MSP environment * Experience working alongside Customer Success or relationship management teams Why Apply ...

structured escalation handling. Desirable Familiarity with CRM and Microsoft SharePoint for contract/renewal administration; understanding of ISO aligned documentation discipline. Working knowledge of ITIL service concepts and MSP tooling (e.g., RMM/monitoring, ticketing, documentation). (Our stack referencesNinjaOne/RMM, IT Glue). ...

programming language), hybrid cloud/on-prem environments. Sector experience in food and drink, retail, logistics, or e-commerce. Relevant certifications such as ISTQB, ITIL, or equivalent. What Were Looking For Attention to Detail: Balances overarching strategy with careful planning and execution. Organisation: Takes a structured approach to work. Collaboration ...

Microsoft Office applications, particularly Windows Operating Systems, Microsoft Office (including Word, Excel, Outlook). Desirable Knowledge of typical IT infrastructure defects and terminology. Understanding ITIL principles. Have an understanding of typical service desk scenarios that can be reported through to the service desk. Physical Attributes Essential Ability to undertake … qualified to a similar level by experience. Demonstrate an appropriate level of IT competency. Desirable Working towards additional recognised IT qualifications. ITIL (Information Technology Infrastructure Library) qualifications or experience, or similar service management standards. Training Essential Proven commitment to personal development as evidenced through attendance at a range of training ...

Line Technical Support Engineer/IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team … access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting ...

into our people and technology. Your new role: Work with the Exponential-e Service team and wider team to advise, review and develop the ITIL-based process to be used in delivering live service Supporting and advising around the required ITIL services and subsequent service delivery for the ARP Service … report the service performance of all service activities against the agreed service performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of ITIL processes Identify, record and manage all service vulnerabilities which impact or may impact the Customer Review existing IT Service Management processes, particularly Problem Management, present ...

into our people and technology. Your new role: Work with the Exponential-e Service team and wider team to advise, review and develop the ITIL-based process to be used in delivering live service Supporting and advising around the required ITIL services and subsequent service delivery for the ARP Service … report the service performance of all service activities against the agreed service performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of ITIL processes Identify, record and manage all service vulnerabilities which impact or may impact the Customer Review existing IT Service Management processes, particularly Problem Management, present ...

Care Quality Commission. Information governance or cyber security qualifications (such as CISM, CIPP/E or equivalent). IT service management experience (e.g. ITIL). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary ...

across your assigned areas. What you'll be doing Managing IT services for assigned business areas, internal IT functions, and vendors in line with ITIL best practice. Leading Service Design and Transition activities and reviewing Service Impact Assessments for new initiatives. Maintaining and managing the IT Service Portfolio. Monitoring … service improvement projects. Identifying opportunities for cost savings within your service portfolio. What we're looking for Qualifications Degree-level education or equivalent experience. ITIL 4 or ITIL v3 Foundation (ITIL 4 Practitioner in Supplier Management desirable). Knowledge & Experience 4+ years in IT roles. 2+ years in IT Service ...

products like Wildfly or PostgreSQL; Professional experience with Scripting and/or Automation with Bash, Ansible, Perl, Python; Configuration and deployment automation with Jenkins; ITIL and Service Management knowledge, certification is desirable Very good knowledge of English (C1) and excellent communication skills. If you're interested in this job please ...

practices. Identify service improvements to reduce risk and improve stability. Producing high quality implementation scripts, test plans and change controls for all network changes. (ITIL Framework) Be expected to upskill your knowledge of different technologies (Project related) Create, maintaining, and reviewing operational and technical design documentation. As part ...

first, SOA, and event-driven architecture. Evaluate cloud models (SaaS, PaaS, IaaS) in multi-cloud environments. Integrate architectural decisions into enterprise delivery methodologies (SDLC, ITIL, DevOps). About You You will be a strategic, influential technology leader who has: Led large, complex enterprise architecture functions. Demonstrated experience turning technology strategy ...

security operations, incident response, threat intelligence, and vulnerability management. In-depth knowledge of regulatory requirements, security frameworks and industry standards (e.g., ISO 27001, NIST, ITIL). Hands-on experience with cloud security governance, particularly Microsoft Azure 'Great to have' experience: Experience working in a Retail, Food & Beverage or similar environment ...

Infrastructure and services, including cloud, software, networks and applications. Ideally as Problem Manager/Problem Analysis/Problem Coordinator should have excellent knowledge of ITIL, (ITIL v 4 accreditation is ideal). As you'll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational ...

with application lifecycle management and deployments Strong problem-solving and troubleshooting skills Ability to work independently and collaboratively in a fast-paced environment Desirable ITIL v4, PRINCE2, or Microsoft certifications Experience leading ERP or enterprise-scale digital transformation projects Benefits Competitive salary Pension scheme, health cash plan, and share incentive ...

Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and Excel - Knowledge of Remote Access systems and focusing on supporting remotely - Understanding of ITIL (v2 or v3), understanding of ISMS/ISO27001 would be desirable. AV Support Assistant/AV Specialist/Unified Communications Analyst In accordance with ...

procurement management or IT asset management Knowledge of supplier governance and procurement processes Experience managing IT assets and/or software licensing Familiarity with ITIL or service delivery frameworks Strong analytical, negotiation, and stakeholder engagement skills Experience using asset management or procurement systems ...

other day-to-day activity. Basic knowledge on Autosys (i.e - create new job's/Modify the existing Job's). Strong Knowledge in ITIL PL/SQL Language Skills: • English - Expert ...

sectors. Knowledge about structured project environments and governance. Strong communication skills and ability to interact with both internal teams and external stakeholders. Understanding of ITIL best practices. Experience with project tools such as MS Project, Asana, Visio. Ideally holding a PRINCE2 Foundation or similar certification. Right to Work ...

solutions architecture, including leading the design of end-to-end digital or technology solutions. Youll have familiarity with frameworks such as TOGAF, NIST, and ITIL, along with experience managing or line-managing a team.Youll be skilled at producing artefacts that guide delivery teams and at explaining design decisions clearly ...

architecture, including leading the design of end-to-end digital or technology solutions. You’ll have familiarity with frameworks such as TOGAF, NIST, and ITIL, along with experience managing or line-managing a team. You’ll be skilled at producing artefacts that guide delivery teams and at explaining design decisions ...

working with business stakeholders, IT teams, Project Managers, and third-party vendors. Ideally holds relevant project/programme delivery certifications (e.g., PRINCE2, MSP, Agile, ITIL, P3O). Benefits 2-year fixed term contract Salary up to £56,921 + additional benefits Hybrid working model (2 days per week ...