251 to 275 of 580 Permanent ITIL Jobs

Managed Services environments Strong understanding of cloud infrastructure, networking and cybersecurity Experience delivering within Agile environments Knowledge of frameworks such as ISO 22301, NIST, ITIL or similar Excellent stakeholder management and communication skills Desirable certifications include TOGAF, CISSP, CBCP or equivalent. What's on Offer Up to £115,000 basic ...

products or services. Strong communication skills, with the ability to tailor messages, formats, and channels to suit a wide range of users and stakeholders. ITIL certified. Foundation-level project management knowledge in a recognised methodology (e.g., PRINCE2, Agile, Lean). If you are available and interested, please apply ...

work across multiple teams and deliver high-quality solutions. Desirable Experience with automation workflows and integration using Power Automate. Knowledge of ServiceNow and ITIL processes. Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment ...

manage stakeholders during more significant disruptive events.**Operational Excellence & Compliance:*** Ensure adherence to Citi Enterprise policies and protocols, incl. Major Incident Management and ITIL practices.* Build, maintain strong awareness of global regulatory obligations related to disruptive events, including reporting requirements and stakeholder communication.* Strengthen CBS (Critical Business Services) awareness, obligations ...

Suite, Routers and Networking. Some knowledge or experience of one or more of; VMware, SAN/NAS, Firewalls and Linux. A working knowledge of ITIL is also an advantage. In addition to industry standard systems there are bespoke in-house systems where full training will be provided. Attributes: Ability ...

complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL) This role required 3 days a week in the office ...

complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL) This role required 3 days a week in the office ...

complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL) This role required 3 days a week in the office ...

skills with the ability to communicate confidently at senior and executive levels Experience driving service improvement initiatives and operational best practices Strong understanding of ITIL-aligned Incident Management processes Eligible to obtain UK SC Security Clearance ...

facing and relationship building skills Confident with Excel, PowerPoint, Visio, Power BI and Word ITSM experience Security Cleared or willing to obtain clearance Desirable: ITIL Foundation (v3 or v4) Experience in SIAM environments Process design and improvement skills Who You Are Customer focused, proactive, and solutions driven Strong communicator ...

your knowledge, skills and experiences. What youll bring 2+ years experience in a customer-facing IT support or service desk role, ideally in an ITIL-oriented environment. Strong troubleshooting skills across desktop, server, and cloud environments. Experience with Microsoft 365 policy and configuration management, Active Directory troubleshooting, and networking fundamentals. ...

influencing skills at senior level Desirable Knowledge of: Financial services regulatory frameworks (e.g. DORA, GDPR) SIAM/multi-supplier environments IT service management (ITIL) Experience supporting or leading: Large-scale transformation programmes Contract renegotiation/benchmarking Key Competencies Strategic thinking and commercial acumen Financial analysis and cost control Strong governance ...

engage stakeholders effectively Comfortable working across multiple teams and managing competing priorities Desirable Skills Experience with Power Automate and workflow automation Familiarity with ITIL processes and tools such as ServiceNow ...

Windows registry, file system permissions, drivers, and related components. Work on assigned tasks and incidents as part of a managed service environment. Apply ITIL best practices in day‐to‐day operations and processes. Desirable Skills & Experience Experience with Nexthink or similar End User Experience analytics tools. Strong experience with PowerShell ...

Strong hands-on SQL skills (Azure SQL a bonus) Familiarity with Active Directory/Entra ID (AzureAD) Ability to support users remotely Understanding of ITIL, Change Management, or similar methodologies If you're looking to join a company that values its people, offers real career growth, and works on impactful ...

clear, user-friendly way A proactive mindset with a strong sense of ownership and accountability Driving Licence Preferred IT certifications such as ITIL Experience supporting HP laptops Exposure to Mac environments Make an Impact In this role, you won’t be hidden away — you’ll be a visible, valued part ...

supporting remote users and office networks. Ability to conduct training sessions for users on new systems and features. Experience with ticketing systems and ITIL frameworks. Proactive approach to identifying and resolving potential issues before they impact customers. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ ...

projects and stakeholders Experience managing or working with third-party suppliers/engineers Good understanding of IT infrastructure, cabling and installation environments Knowledge of ITIL principles and service management processes Strong communication skills with the ability to work cross-functionally Confident using MS Office and management tools A proactive, organised ...

visits where issues cannot be resolved remotely. Key Responsibilities: Incident Management (Advanced Comms): Diagnose and resolve escalated telecoms and connectivity incidents in line with ITIL best practice. Service Level Management: Manage tickets within SLA, ensuring accurate updates, detailed diagnostics, and clear resolution notes. Ownership & Escalation Control: Take full ownership ...

identify emerging risks, recurring issues and opportunities for continuous improvement. Support operational resilience through effective shift working, comprehensive handovers, accurate documentation and adherence to ITIL-aligned processes What you need to bring Proven experience in a Network Operations Centre (NOC), telecommunications, IT infrastructure, or similar operational environment. Strong incident management ...

Essential Relevant master's degree or equivalent knowledge and relevant experience Desirable Management/leadership qualification or equivalent experience Evidence of continued professional development ITIL qualification Experience Essential At least 3 years' experience as a SQL Developer or similar role Hands-on T-SQL programming experience Experience with modern relational ...

service teams, and ensuring high-quality service delivery standards. Ideal candidates should have experience in service delivery management, MoD customer knowledge, and familiarity with ITIL and agile methodologies. The position is based in Basingstoke with regular travel to London and Corsham. #J-18808-Ljbffr ...

with user stories Agile project management qualification preferred AI Desirable Experience of achieving business results through a globally dispersed team in a matrix environment ITIL Certification Desirable Main Responsibilities: Product/service development & delivery Consultancy, analysis & problem-solving Relationship & stakeholder management Financial management Leadership & management They will keep people informed ...

Skills & Experience 1-3 years' experience in Application or Product Support (B2B/SaaS preferred). Strong troubleshooting and analytical skills. Good understanding of ITIL 4 principles. Strong SQL skills for querying, data validation and troubleshooting. Excellent communication and stakeholder management skills. If you'd like to hear more about ...

with user stories Agile project management qualification preferred AI Desirable Experience of achieving business results through a globally dispersed team in a matrix environment ITIL Certification Desirable Main Responsibilities: Product/service development & delivery Consultancy, analysis & problem-solving Relationship & stakeholder management Financial management Leadership & management They will keep people informed ...