351 to 375 of 1,397 Permanent ITIL Jobs

with Infrastructure Teams to diagnose and resolve hardware, software and network issues Knowledge of ITSM Tools - Experience with platforms like Service Now and Jira Incident & Problem management - Familiarity with ITIL practices for managing incidents and recurring issues Documentation & Reporting - The ability to document fixes, procedures and contribute to knowledge bases Problem solving Abilities - Quickly identifying and implementing effective solutions, often More ❯

located 1-2 hours from the customer site (or willing to relocate). What youll know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services fit in a customers business and More ❯

knowledge of project management techniques: including stakeholder management, RAID management, benefit management and change control. • Understanding of agile project management concepts and techniques. • Demonstrable experience in Microsoft Dynamics CRM. • ITIL Service Management framework. • Ability to identify and effectively manage risks, assumptions, issues, dependencies, benefits, and change control. • Experience of managing cross-functional teams to successfully develop and implement change. • Significant More ❯

vendors Strong Analytical, Reporting and Problem-solving skills Excellent communication and presentation skills Strong stakeholder management Supporting Global teams and user base Experience with best practice principles such as ITIL, Lean/Six Sigma are a benefit, however not required Professional attributes Operational Excellence - Previous experience in an Operations Support role focused around Enterprise IT applications like HR, Finance, ERP. More ❯

Experience: Proven leadership in IT support environments Hands-on knowledge of: VMware/Horizon Microsoft Server 2019 Cisco/Juniper networking Active Directory, Exchange Trellix/Trend security tools ITIL-based processes Nice to Have: Windows 10, SharePoint, Linux, MDM (Avanti) Experience with SCOM, SQL, ePo, Excel Understanding of PDR/JSPs If you're technically strong and thrive in More ❯

remote working - go to site as required. SC required Previous experience and skillset: -Experience of running a small team of app support engineers -Demonstrable knowledge and preferably certification in ITIL processes. -Experience of service management within a large organisation -Essential - experience of development in InterSystems HealthShare and HealthConnect with a strong understanding of EMPI, PD, Integration engine and IRIS. -Preferable More ❯

Troubleshooting skills (Windows/Linux OS, Storage, Backups, Networking) Effective Communication Excellent Customer Service Skills Effective Team Player Attention to Detail Desired Skills & Product Experience Ticket Management to an ITIL Standard Service-Now IaaS VMware Storage SAN, S3, Cloud BaaS VM, File Database, Network Configuration DRaaS Zerto, SRM Networking Cisco/Fortinet Monitoring Office 365 This is a brilliant opportunity More ❯

of Azure You have a good knowledge of Virtualisation and VMWare You have scripting experience using PowerShell You have system administration and networking experience You have experience in an ITIL driven environment You have excellent communication and collaboration skills What's in it for you: Up to £50k salary Pension (up to 10% contribution) 25 days holiday Private Healthcare Life More ❯

managing projects within large public or international organisations. Demonstrable knowledge of modern delivery methodologies such as Agile, Change Management, Business Process, Cloud Computing, Data Science, Cybersecurity, and Transformation Initiatives. ITIL Foundation certification. Familiarity with project management tools such as ServiceNow. Understanding of national government procurement procedures. Desired, but not essential Prior experience as a project manager within NATO. Knowledge of More ❯

migrating legacy SSIS workloads to ADF in cloud environments. Background in education, public sector, or similarly complex organisations. Familiarity with systems such as student records, HR, or finance platforms. ITIL Foundation or Microsoft Azure certifications. What's on Offer You'll be part of a forward-looking organisation delivering high-impact digital services. The team operates in a hybrid working More ❯

first mindset and a willingness to learn Desirable: Experience with Microsoft 365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+, ITIL Foundation, or relevant Microsoft certifications) What’s Next? If you’re looking to develop your career in IT support within a forward-thinking and collaborative environment, we would love to More ❯

first mindset and a willingness to learn Desirable: Experience with Microsoft 365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+, ITIL Foundation, or relevant Microsoft certifications) What’s Next? If you’re looking to develop your career in IT support within a forward-thinking and collaborative environment, we would love to More ❯

migrating legacy SSIS workloads to ADF in cloud environments. Background in education, public sector, or similarly complex organisations. Familiarity with systems such as student records, HR, or finance platforms. ITIL Foundation or Microsoft Azure certifications. What's on Offer You'll be part of a forward-looking organisation delivering high-impact digital services. The team operates in a hybrid working More ❯

such as ServiceNow. Working knowledge of monitoring tools (e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of ITIL processes and SLAs. Familiar with collaboration and documentation tools like Jira and Confluence. At Evri, we know we only grow if our people do too. That's why we're More ❯

Integrate Dynamics 365 with other systems to ensure smooth data flow and automation Customise and configure applications to meet evolving business needs Support and troubleshoot existing systems aligned with ITIL service management Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives) Clearly communicate technical concepts to both technical and non-technical stakeholders Required Skills & Experience: Strong experience with Dynamics More ❯

Integrate Dynamics 365 with other systems to ensure smooth data flow and automation Customise and configure applications to meet evolving business needs Support and troubleshoot existing systems aligned with ITIL service management Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives) Clearly communicate technical concepts to both technical and non-technical stakeholders Required Skills & Experience: Strong experience with Dynamics More ❯

Horizon or similar) Experience with RMM and ticketing systems (HaloPSA, Datto RMM or similar) Desirable (Not Essential) Certifications such as CompTIA A+/Network+, Microsoft MCP/MCSA, or ITIL Foundation Experience updating and managing Wordpress websites Previous experience in a small-business or hybrid role with varied responsibilities What’s on Offer? Competitive salary up to £35,000 Annual More ❯

year Reward gateway voucher discounts Annual events (e.g., summer party, BBQ & Xmas party) + more! Essential Skills 5+ years' experience in Service Desk support Working knowledge and understanding of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM More ❯

year Reward gateway voucher discounts Annual events (e.g., summer party, BBQ & Xmas party) + more! Essential Skills 5+ years' experience in Service Desk support Working knowledge and understanding of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM More ❯

Ability to gain internal support and to operate independently without supervision. Must have the ability to establish a solid working relationship with customers, technical staff, managers and peers. Preferred: • ITIL Foundations v4 desired. • Knowledge of Remedy or other trouble ticket software. About Us IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first More ❯

application support in a Windows-based environment. Experience with Intune/SCCM, Microsoft 365, Azure, and service management tools. Excellent troubleshooting skills and a proactive approach to problem-solving. ITIL Foundation qualification (minimum). Experience working with third-party suppliers and managing change effectively. Demonstratable experience with automation, monitoring, and application performance reporting. Some of our benefits include: Salary reflective More ❯

Years experience in Service Delivery Management within a Managed Services or SaaS environment . ✔ Proven ability to manage client relationships , ensuring high levels of satisfaction and engagement. ✔ Knowledge of ITIL processes within the service operation and transition layers. ✔ Ability to analyse service performance metrics and drive continuous improvements. ✔ Excellent communication and stakeholder management skills . Desirable: ➕ Conversational knowledge of Anaplan More ❯

with DISA Security Technical Implementation Guides (STIGs) • Proficient with Microsoft Office products, including Word, Outlook, Excel, PowerPoint, and Visio Desired Qualifications: • MA/MS • DoD TS/SCI clearance • ITIL Foundation V4 certification • Cisco Certified Network Professional (CCNP)-Voice/CCNP-Collaboration certification and Crestron Certified Programmer desired COMPETENCIES: Must be a team player willing to assist other team members More ❯

Excellent problem-solving, communication, and conflict-resolution skills. Data-driven mindset with experience using metrics to drive performance and decision making. Previous experience with AI is desirable. Familiarity with ITIL or other service management frameworks is a plus. A proven track record of achieving targets would be advantageous A background in EdTech or Higher Education is desirable, but not essential More ❯

technical topics to non-technical stakeholders. Preferred Experience managing digital signage systems and content platforms. Awareness of enterprise security standards and regulations (e.g., PCI-DSS, GDPR, SOX, PII). ITIL V3/V4 certification or equivalent service management qualifications. Background in retail IT operations and in-store technology support. Confident in presenting technical information at various organizational levels. Success Metrics More ❯