376 to 400 of 1,409 Permanent ITIL Jobs

Excellent problem-solving, communication, and conflict-resolution skills. Data-driven mindset with experience using metrics to drive performance and decision making. Previous experience with AI is desirable. Familiarity with ITIL or other service management frameworks is a plus. A proven track record of achieving targets would be advantageous A background in EdTech or Higher Education is desirable, but not essential More ❯

technical topics to non-technical stakeholders. Preferred Experience managing digital signage systems and content platforms. Awareness of enterprise security standards and regulations (e.g., PCI-DSS, GDPR, SOX, PII). ITIL V3/V4 certification or equivalent service management qualifications. Background in retail IT operations and in-store technology support. Confident in presenting technical information at various organizational levels. Success Metrics More ❯

with institutional KPIs. Drive digital transformation initiatives, including cloud adoption, cybersecurity enhancements, and hybrid learning technologies. Ensure compliance with data protection, accessibility, and IT governance standards (Cyber Essentials, ISO27001, ITIL). Manage operational and capital budgets, procurement processes, and vendor relationships to deliver value and efficiency. The Candidate Were looking for a dynamic leader with: Proven experience in IT leadership More ❯

with institutional KPIs. Drive digital transformation initiatives, including cloud adoption, cybersecurity enhancements, and hybrid learning technologies. Ensure compliance with data protection, accessibility, and IT governance standards (Cyber Essentials, ISO27001, ITIL). Manage operational and capital budgets, procurement processes, and vendor relationships to deliver value and efficiency. The Candidate Were looking for a dynamic leader with: Proven experience in IT leadership More ❯

SOC environment. Experience working in Microsoft Defender, Microsoft Purview and Microsoft Sentinel is essential. Experience in or understanding of penetration testing and hacking techniques. Experience across applying NIST CSF, ITIL, ISO 27001, ISO and other best practice standards Desirable Experience/Skills: In-depth knowledge of architecture, engineering, and operations of at least one enterprise SIEM platform (e.g., ArcSight, Splunk More ❯

configuration and management iSCSI SAN technology, Dell EqualLogic & NetApp SANs Microsoft Windows Server ADFS, SSO, MFA Microsoft Exchange Server Office 365 Windows VDI, VMware Horizon Capacity monitoring and planning ITIL AWS and or Azure (desirable) Personal and other skills Able to manage complexity: Accepts and works with ambiguity and complexity; Learns from past experiences and translates this into action; Shares More ❯

only apply if you have the right to work in the UK. Responsibilities Key Responsibilities: The L3 Infrastructure Engineer will support and maintain a reliable IT infrastructure within an ITIL framework, collaborating effectively with colleagues and the wider business. Responsibilities include implementing and improving infrastructure systems/services. Proactively respond to system alerts. Maintain server and storage infrastructure across Europe More ❯

as well as project managers. You should have proven experience of server support with previous exposure to management tools including SCEM and InTune and have a strong understanding of ITIL service management methodologies. Due to the nature of the position, you will be required to participate in an on call rota, some antisocial hours working for project go lives and More ❯

and operational manuals. Act as a trusted advisor to group companies, guiding the adoption of new technologies and implementing best-practice solutions. Ensure all infrastructure changes align with established ITIL change management processes. Deliver high-quality results on global infrastructure projects, working to clear milestones and performance standards. Collaborate with central IT and local business teams to ensure consistency, security More ❯

with hands-on Azure experience. Strong understanding of cloud and traditional infrastructure (networking, storage, server, security). Experience with hybrid environments, backup strategies, and business continuity planning. Familiarity with ITIL practices and working within a ticketing system. Technical knowledge in areas such as Azure AD, Microsoft 365, DNS, Kubernetes environments, and Linux server support. If you're keen on getting More ❯

ll support and lead 3rd line infrastructure activities across onprem and cloud services, resolving escalated issues while contributing to a variety of internal projects. You'll work within an ITIL aligned environment, helping improve system performance, network reliability, and cyber security posture. Collaborating across support functions and with senior leadership, you'll take ownership of your technical space, from endpoint More ❯

migrations to M365 • Experience of migration from hybrid environments to cloud-only (e.g. AD/Entra ID and Exchange/Exchange Online) • Experience with scripting (PowerShell). • Knowledge of ITIL practices. • Exposure to compliance frameworks (Cyber Essentials, ISO 27001). • Experience with monitoring tools and automation. Benefits: As a valued member of the FI team, you will benefit from More ❯

based technology e.g Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and Excel. Ability to use effective written More ❯

Infrastructure, ideally in financial services or a mission-driven organisation. Strong knowledge of Azure, M365, Sharepoint and Cisco. Confident communicator with both technical teams and business stakeholders. Familiar with ITIL, Agile, DevOps, and Prince2 principles. Track record of managing external vendors and global environments. A hands-on leadership opportunity for someone who thrives in a dynamic, mission-driven IT environment. More ❯

Proficiency in Linux administration (Debian-based systems preferred). Working knowledge of IAC, CI/CD, Automation and Scripting Strong communication skills and stakeholder engagement with Certifications in (Microsoft, ITIL, VMware) are highly desirable. This is a unique opportunity to join a high-impact team and work on global infrastructure projects in a business known for its innovation, scale, and More ❯

your learning and development. Contribute to change management processes, including presenting proposals and documenting changes, while building your confidence in stakeholder communication. Support project delivery by learning Agile and ITIL methodologies, and how to manage time, quality, and budgets. What we're looking for: Experience & Technical Skills (nice to have, not essential to start): Exposure to or interest in billing More ❯

system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned by ITIL principles that enable us to deliver, measure, manage and improve the IT infrastructure support services to our customers. While delivering a system rich in functionality, it is imperative that we can More ❯

event-driven IT and predictive analytics. Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Exceptional soft and interpersonal skills, including teamwork, facilitation and negotiation. Excellent analytical and technical skills. Excellent written, verbal, communication and presentation skills with the ability to articulate new ideas More ❯

Understanding and troubleshooting Azure cloud-based networks Network automation: scripting in Python Configuration and troubleshooting of Cisco AnyConnect remote access VPN Some Linux experience (preferred) Knowledge and application of ITIL processes Responsibilities include: Leading or contributing to the technical delivery of various network projects, including design, configuration, installation of office moves and expansions, vendor replacements, and data center networks. Creating More ❯

the priorities agreed by the CTO. Person Specification Qualifications Essential MCSE/Degree Level/Equivalent Demonstrate commitment to ongoing personal development Desirable CCA, CCP, CCE, MCSA, CCNA, VCP ITIL Experience Essential Experience in delivering complex technical IT facilities Citrix XenDesktop/XenApp Experience Windows Operating systems and Active Directory Management Exchange 2016 infrastructure knowledge Firewall technologies knowledge Anti-Virus More ❯

as required. Escalate complex IT incidents and service requests to the Senior IT Analyst and IT Network and Support Manager as required. Support the use of ITSM through the ITIL methodology, including incident problem and change enablement. Follow internal trust IT policies and processes for the induction, movement and departure of staff. Maintain and update an accurate asset management system More ❯

stakeholders. Ability to manage multiple priorities in a fast-paced environment. Desirable Skills and Experience: Masters degree in computer science, Information Technology, or related field Certifications: Relevant certifications (e.g., ITIL, PMP, or CISSP) Key Result Areas: Develop and maintain IT systems roadmap and application architecture, aligning with group strategy and goals. Oversee IT Systems and Infrastructure Management to ensure performance More ❯

a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL management qualified business processes. We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. More ❯

stakeholders. Ability to manage multiple priorities in a fast-paced environment. Desirable Skills and Experience: Masters degree in computer science, Information Technology, or related field Certifications: Relevant certifications (e.g., ITIL, PMP, or CISSP) Key Result Areas: Develop and maintain IT systems roadmap and application architecture, aligning with group strategy and goals. Oversee IT Systems and Infrastructure Management to ensure performance More ❯

the ServiceNow platform. Strong organisational skills and ability to manage multiple work streams simultaneously. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. Bonus Points: ITIL Certification, experience in contract and project management, expeience in managing customers outside of UK&I, and eligibility for UK Government Security Clearance (SC) level. Additional information Location: UK - Flexible but More ❯