Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Anson McCade
with SIEM tools, specifically QRadar Solid understanding of incident response methodologies and DFIR principles. Knowledge of network traffic analysis, vulnerability management, penetration testing, and malware reverse engineering. Familiarity with ITIL processes (Incident, Problem, Change). Strong written and verbal communication, with the ability to produce clear technical documentation and reports. Relevant certifications (e.g., CISSP, GIAC, SC-200) are highly desirable. More ❯
paisley, central scotland, united kingdom Hybrid / WFH Options
Anson McCade
with SIEM tools, specifically QRadar Solid understanding of incident response methodologies and DFIR principles. Knowledge of network traffic analysis, vulnerability management, penetration testing, and malware reverse engineering. Familiarity with ITIL processes (Incident, Problem, Change). Strong written and verbal communication, with the ability to produce clear technical documentation and reports. Relevant certifications (e.g., CISSP, GIAC, SC-200) are highly desirable. More ❯
milton, central scotland, united kingdom Hybrid / WFH Options
Anson McCade
with SIEM tools, specifically QRadar Solid understanding of incident response methodologies and DFIR principles. Knowledge of network traffic analysis, vulnerability management, penetration testing, and malware reverse engineering. Familiarity with ITIL processes (Incident, Problem, Change). Strong written and verbal communication, with the ability to produce clear technical documentation and reports. Relevant certifications (e.g., CISSP, GIAC, SC-200) are highly desirable. More ❯
with SIEM tools, specifically QRadar Solid understanding of incident response methodologies and DFIR principles. Knowledge of network traffic analysis, vulnerability management, penetration testing, and malware reverse engineering. Familiarity with ITIL processes (Incident, Problem, Change). Strong written and verbal communication, with the ability to produce clear technical documentation and reports. Relevant certifications (e.g., CISSP, GIAC, SC-200) are highly desirable. More ❯
Gateshead, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Simpson Judge Ltd
years MIN technical consulting experience within a Managed Service Provider* Strong communicator who can simplify the complex for clients* Ability to recommend and implement smart, practical solutions* Familiarity with ITIL, cybersecurity standards (Cyber Essentials, ISO 27001, NIST) and data protection requirements* Hands-on expertise with:o Windows Server (AD, GPOs, DNS, DHCP, DFS, Hyper-V)o Microsoft 365 (Exchange Online More ❯
or customer success in a cloud/MSP environment Highly accountable, able to pro-actively take ownership of issues, de-escalate disputes and reach positive outcomes Strong knowledge of ITIL (v4 certified) and cloud-managed services (e.g., Azure, VMware) Commercially astute, data-driven, and comfortable engaging with executive-level clients Experienced in leading and developing high-performing, cross-functional teams More ❯
necessary. Ensure compliance with relevant regulations, standards and best practices. Required skills, qualifications and experience Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO/IEC 20000) Experience working with ILS delivery frameworks (e.g Def-Stan 00-600) Experience working with MOD customer Project Management experience Experience supporting complex Experience as a Control More ❯
necessary. Ensure compliance with relevant regulations, standards and best practices. Required skills, qualifications and experience Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO/IEC 20000) Experience working with ILS delivery frameworks (e.g Def-Stan 00-600) Experience working with MOD customer Project Management experience Experience supporting complex Experience as a Control More ❯
necessary. Ensure compliance with relevant regulations, standards and best practices. Required skills, qualifications and experience Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO/IEC 20000) Experience working with ILS delivery frameworks (e.g Def-Stan 00-600) Experience working with MOD customer Project Management experience Experience supporting complex Experience as a Control More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom
Nationwide Platforms
future recruitments. The ideal candidate will have/be: ? Experience within IT Service Delivery. ? Service Desk experience - Managing IT Tasks & setting business expectations through good communications. ? Some knowledge of ITIL or other industry-recognised IT frameworks. ? Good attention to detail in all aspects of work. ? Ability to prioritise and work under pressure. ? Ability to learn new skills quickly and thoroughly. More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
to achieve a high level of security clearance. SKILLS AND KNOWLEDGE: Excellent written and oral communication skills as the central point of contact for Deployed Service Delivery. Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. … DHCP, Firewall skills). Knowledge of backup technologies. Experience of desktop rollout and configuration. Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. Defence experience. ITIL Foundation Qualification. Analytical and problem-solving skills. Awareness of Agile methodologies. Clearance Requirements: Clearance to Start DV Clearance for Role DV Are you ready to make an impact? Begin your More ❯
Service Desk Manager to join our team in Lemont, Illinois (US-IL), United States (US). Job Summary: • The Service Desk Supervisor/Manager will be required to use ITIL as the foundation to drive consistent and reliable Service Desk activities, improving end-user satisfaction and productivity and increasing IT staff productivity. • The Service Desk Supervisor shall establish an efficient … delivering against established company and client commitments. • Provide program reporting for management and stakeholders for the project activities. • Ability to understand, apply, and improve/update procedures continually using ITIL principles. • Work is managed and tracked through ServiceNow and measured through Service Levels. • Ability to communicate complex technical information to all stakeholders, including those who do not have a technical … Qualifications: • Possess excellent written and verbal communication skills and an ability to brief senior level customer officials. • Proven reporting experience and capabilities in ServiceNow or similar ITSM ticketing system • ITIL v3 or higher • IT Certifications: HDI Support Center Analyst, Service Desk, MCITP, MCSA, MCA, RedHat, Linux or equivalent • Knowledge and use scripting language (BASH, PowerShell, etc). • Experience with Microsoft More ❯
made under the execution of this contract. Recent experience overseeing end user support and IT service delivery contracts is required for eligibility for this position. InformationTechnologyInfrastructureLibrary (ITIL) v4 Foundations certification is required for eligibility for this position. Required Skills: • Bachelor's degree in computer science, Information Systems, Engineering, Business, or other related disciplines. • 5 years' experience in … services, computer and communications systems, associated protocols and industry standards and Federal information security and device configuration standards. • Experience providing supervisory oversight and coordinating tasks. • InformationTechnologyInfrastructureLibrary (ITIL) v4 Foundations certification. • Excellent verbal and written communication skills. Preferred Qualifications: • Project Management Professional (PMP) certification. • Experience working with Project Lifecycle Methodologies (PMLC) methodologies. • Experience with Capability Maturity Model Integration More ❯
IT infrastructure, SDLC, and operational resilience frameworks. Proven experience of working in Agile framework and banking domain. Must have experience in SQL Experience with governance tools and methodologies (e.g., ITIL, COBIT, TRMF). Familiarity with AI technologies and their infrastructure requirements. Excellent documentation, stakeholder engagement, and analytical skills. More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Wythenshawe Community Housing Group
directory integrations Line management or mentoring experience Excellent communication skills able to translate complex issues into user-friendly language Relevant certifications (e.g. Microsoft Azure/365, VMware, Citrix, CCNP, ITIL) or equivalent experience If youre ready to take the lead on IT infrastructure and want to be part of a forward-thinking organisation, wed love to hear from you. Closing More ❯
directory integrations Line management or mentoring experience Excellent communication skills able to translate complex issues into user-friendly language Relevant certifications (e.g. Microsoft Azure/365, VMware, Citrix, CCNP, ITIL) or equivalent experience If youre ready to take the lead on IT infrastructure and want to be part of a forward-thinking organisation, wed love to hear from you. Closing More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
relationship skills. Ability to lead large-scale technical projects with minimal supervision. Qualifications & Certifications (Desirable): Cisco Certified Network Associate (CCNA Voice/Collaboration) Cisco Certified Network Professional (CCNP Collaboration) ITIL Foundation Certification Microsoft Teams Voice or other cloud telephony accreditation Degree in IT, Networking, or a related discipline (or equivalent professional experience) If you have the relevant experience and would More ❯
Citrix technologies Working knowledge of security principle within infrastructure technologies Experience of working at a third line or higher level within infrastructure services Proven project exposure working within an ITIL lead organisation, preferably in manufacturing Self-motivated and able to work on own whilst delivering against deadlines and key milestones Demonstrates a calm and considered approach when operating a FMCG More ❯
Citrix technologies Working knowledge of security principle within infrastructure technologies Experience of working at a third line or higher level within infrastructure services Proven project exposure working within an ITIL lead organisation, preferably in manufacturing Self-motivated and able to work on own whilst delivering against deadlines and key milestones Demonstrates a calm and considered approach when operating a FMCG More ❯
project management skills including planning, budgeting, risk management etc Excellent communication, interpersonal and stakeholder management skills Experience with a variety of project management methodologies (Waterfall and Agile) Knowledge of ITIL or other service management frameworks Knowledge and experience of Solution Lifecycle Experience of implementing a variety of platform and applications It would be advantageous if you have worked for a More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Devonshire Hayes Recruitment Specialists Limited
project management skills including planning, budgeting, risk management etc Excellent communication, interpersonal and stakeholder management skills Experience with a variety of project management methodologies (Waterfall and Agile) Knowledge of ITIL or other service management frameworks Knowledge and experience of Solution Lifecycle Experience of implementing a variety of platform and applications It would be advantageous if you have worked for a More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Sterlings
project outcomes and benefits in order to justify the business case and decisions to prioritise the project for delivery. Skills: Infrastructure Project management within Financial Services, that has established ITIL processes. End to end experience of the project lifecycle. Strong analytical and conceptual skills and the ability to create original concepts on projects. Excellent communication and stakeholder management skills with More ❯
london, south east england, united kingdom Hybrid / WFH Options
Sterlings
project outcomes and benefits in order to justify the business case and decisions to prioritise the project for delivery. Skills: Infrastructure Project management within Financial Services, that has established ITIL processes. End to end experience of the project lifecycle. Strong analytical and conceptual skills and the ability to create original concepts on projects. Excellent communication and stakeholder management skills with More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Sterlings
project outcomes and benefits in order to justify the business case and decisions to prioritise the project for delivery. Skills: Infrastructure Project management within Financial Services, that has established ITIL processes. End to end experience of the project lifecycle. Strong analytical and conceptual skills and the ability to create original concepts on projects. Excellent communication and stakeholder management skills with More ❯
strong technical fluency across infrastructure domains, a track record of delivering complex ICT projects, and proven ability to hold teams accountable. PRINCE2, PMP or APM qualifications are preferred, with ITIL, AWS or Cisco certifications a strong plus. More ❯