added advantage if you had experience of the following, or would be willing to learn: * Microsoft Exchange 2003 and Server 2003 * Active Directory fundamentals * VMware v5/v5.5 administration * ITIL processes and best practices Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract More ❯
maintain, and utilise documentation effectively. Assist in building compliance with our processes and policies. What You Will Bring to the Team: Excellent organisation and time management skills. Proficiency in ITIL best practices. Strong desire to improve processes and identify root causes of problems. Willingness to share knowledge and learn from others. Proactive approach to identifying risks and problems. Excellent written More ❯
Netcool, AppDynamics, HP Ops Manager) 3+ years in incident management tools (e.g., ServiceNow, BMC Remedy) 3+ years in MoM (Manager of Manager) monitoring environments 3+ years of experience with ITIL frameworks (incident, change, problem, RCA) 2+ years of hands-on troubleshooting distributed systems Strong written and verbal communication; able to brief leadership and document outcomes Bachelor's degree or 7+ More ❯
and integrations using REST/SOAP APIs. • Support ServiceNow upgrades, patching, and performance tuning. • Collaborate with internal teams and client stakeholders to gather requirements and deliver solutions aligned with ITIL best practices. • Maintain documentation of implemented solutions and customizations. • Conduct unit testing, user acceptance testing, and deployment activities. Required Skills & Qualifications: • 3+ years of hands-on ServiceNow development and configuration More ❯
and integrations using REST/SOAP APIs. • Support ServiceNow upgrades, patching, and performance tuning. • Collaborate with internal teams and client stakeholders to gather requirements and deliver solutions aligned with ITIL best practices. • Maintain documentation of implemented solutions and customizations. • Conduct unit testing, user acceptance testing, and deployment activities. Required Skills & Qualifications: • 3+ years of hands-on ServiceNow development and configuration More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
Solid understanding of networking fundamentals : QoS, VLANs, firewalls. Confident communicator with strong troubleshooting and problem-solving skills. Desirable Skills Experience with Microsoft 365 and Teams telephony integration Understanding of ITIL processes and service desk operations Experience supporting remote or hybrid user environments What Youll Get in Return Competitive salary: £28,000 £35,000 depending on experience Car allowance Bonus and More ❯
boarding and off-boarding when required. About You Highly experienced in IT Service Management or Supplier Management, preferably in complex, multi-national organisations Proven experience in working with the ITIL methodology Experience in strategic Supplier Management Ability to communicate and build relationships outside the IT function, and to foster a collaborative working relationship with various stakeholders Knowledge and use of More ❯
South West, England, United Kingdom Hybrid / WFH Options
Sanderson
users. A logical and methodical approach to diagnosing problems. Basic knowledge of querying databases (e.g. SQL Server, MySQL, PostgreSQL). Understanding of software development environments and processes. Familiarity with ITIL-aligned incident, request, and change management practices. Nice to Have Experience with Microsoft Dynamics applications. Exposure to cloud platforms (AWS or Azure). Familiarity with software testing and QA practices. More ❯
SLA’s. Conduct regular incident and problem ticket reviews, using your experience to capture trends, improve quality and drive continual service process improvements. Deliver and improve Service Management and ITIL best practice, taking ownership of incident quality control, working closely with SIAM, service desk and internal and external vendors. Utilise your experience in tooling, communication & workflow – working closely with the More ❯
IC environment. Strong verbal and written communication skills; ability to interact with senior leadership. Familiarity with enterprise monitoring tools (e.g., SolarWinds, Splunk, Netcool, HP OpenView, etc.). Preferred Qualifications ITIL v4 Foundation certification or similar service management framework knowledge. Experience with enterprise ticketing systems such as ServiceNow or Remedy. Exposure to classified environments and secure facilities. Why Join Us? This More ❯
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
LIMA Networks LTD
Policy, and basic network and hardware diagnostics. Knowledge of anti-virus tools, end-user security, and Service Desk procedures, like new starter processes, is also important. Familiarity with the ITIL framework or its principles is a strong advantage. Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax More ❯
and relationship management Project management and IT proficiency Strong troubleshooting skills, with strong self disciplined time management and decision-making abilities Desirable: Ticket management/IT issues log experience ITIL Service Management Framework knowledge Knowledge of Waste Management or Utilities Driving license would be advantageous as travelling to Veolia UK sites is expected What's next? Apply today, so we More ❯
boarding and off-boarding when required. About You Highly experienced in IT Service Management or Supplier Management, preferably in complex, multi-national organisations Proven experience in working with the ITIL methodology Experience in strategic Supplier Management Ability to communicate and build relationships outside the IT function, and to foster a collaborative working relationship with various stakeholders Knowledge and use of More ❯
Bolton, Greater Manchester, North West, United Kingdom
Warburtons Ltd
customer relations with key business stakeholders and user base. Essential Ingredients Significant SAP Finance experience, ideally within an FMCG environment; broad knowledge of critical business processes and understanding of ITIL Service Management Principles. S/4 HANA and Fiori experience would be beneficial Regularly monitors work carried out by others to ensure tasks are delivered to time, quality and other More ❯
. Excellent communication skills, both written and verbal, with a high level of attention to detail. A proactive and organised approach to managing tasks and priorities. Qualifications: Relevant Certifications: ITIL v3 or ITIL 4 Foundation (desired), Prince2 or similar project management qualification (desired). Degree: A degree in Computer Science, InformationTechnology, Engineering, or related field is preferred but not More ❯
work under pressure with varying levels of leadership and manage competing priorities. • Exposure to other network monitoring systems and IT Service Management (e.g., Splunk, or similar). • Experience using ITIL Ticket Management System - ServiceNow or equivalent. • Proficient in Microsoft Office applications (Word, Excel, PowerPoint). • Familiarity with the ITIL 3 or 4 Framework. • A self-starter with strong attention to … Clearance prior to start (may take anywhere between 1-3 months). • Due to contract requirements, U.S. Citizenship OR U.S. Permanent Residence is required. • Certifications: • CompTIA Security+ or Network+ • ITIL 4 Foundation • One or more of the following certifications are required: o MCSA o MCSE o MCSD o Microsoft Modern Desktop Administrator Associate o Azure Administrator Associate o Azure Solutions More ❯
related fields with 0+ years of experience Technical Skills: Working knowledge of technologies such as MPLS, TCP/IP, EIGRP, BGP, QoS, SD-WAN, Wireless. Understanding of ITIL (InformationTechnologyInfrastructureLibrary) concepts. Basic understanding of security issues and implications for network solutions. Demonstrates a solid understanding of how the Internet works, and the associated interdependency of protocols. Basic knowledge … ticketing and monitoring toolset. Experience in one or more network related hardware and software. Standard Office Software (Microsoft Word, Excel, etc.) Standard Network Software (Visio, Wireshark, Putty, CLI, etc) ITIL 4 Foundation Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Azure Database Administrator Associate Microsoft 365 Certified: Fundamentals VMware Certified Technical Associate CompTIA Security+ CompTIA Network+ CompTIA A+ Cisco More ❯
SCI Clearance is REQUIRED Education: Bachelor's Degree in Engineering, Computer Science, InformationTechnology (IT) or a related discipline 5+ years Progressive Experience Technical Skills: Understanding of ITIL (InformationTechnologyInfrastructureLibrary) concepts. Moderate understanding of security issues and implications for network solutions. Moderate knowledge of network concepts, technologies, tools and philosophies, and the ability to design an organization's …/Network platforms, such as: Cisco, AllenBradley, Juniper, PaloAlto, NetGear, etc. Experience in one or more network related hardware and software. Standard Network Software (Visio, Wireshark, Putty, CLI, etc) ITIL 4 Foundation Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Azure Database Administrator Associate Microsoft 365 Certified: Fundamentals VMware Certified Technical Associate CompTIA Security+ CompTIA Network+ CompTIA A+ Cisco More ❯
SCI Clearance is REQUIRED. Education: Bachelor's degree in engineering, Computer Science, InformationTechnology (IT) or a related discipline 7+ years Progressive Experience Technical Skills: Understanding of ITIL (InformationTechnologyInfrastructureLibrary) concepts. Moderate understanding of security issues and implications for network solutions. Moderate knowledge of network concepts, technologies, tools and philosophies, and the ability to design an organization's …/Network platforms, such as: Cisco, AllenBradley, Juniper, PaloAlto, NetGear, etc. Experience in one or more network related hardware and software. Standard Network Software (Visio, Wireshark, Putty, CLI, etc) ITIL 4 Foundation Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Azure Database Administrator Associate Microsoft 365 Certified: Fundamentals VMware Certified Technical Associate CompTIA Security+ CompTIA Network+ CompTIA A+ Cisco More ❯
exp AND a Bachelors degree, or +4 years exp in lieu of Bachelors or -2 years exp with Masters Sec+ cert, or any other DoD IAT Level II cert ITIL v3 or v4 Client is currently seeking an Operations Project … Management Analyst for a large Government Integrator in the Baltimore Metro area. This Operations Project Manager will support the Service Operations Service Management Office (SOSMO) providing an ITIL (InformationTechnologyInfrastructureLibrary) based methodology for Change, Incident, and Problem/Performance Management. What you'll do: Provide daily, weekly, and monthly program and performance trends & analysis for DJOC Operations. This … minimum of 10 years of prior relevant experience. 4+ years of additional related years of experience is accepted in lieu of a degree. Active TS/SCI security clearance. ITIL V3 or V4 Foundations Currently possess DoD 8750 certification at IAT level II, Security+ce Experience with MS Office products (Word, Excel, and PowerPoint) working with large data sets Good oral More ❯
change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We Offer: At Telent, you'll find a career full of growth opportunities across sectors, roles, and technologies. We champion an inclusive culture where More ❯
Certified in TOGAF, SAFe, and/or AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Oldcastle Inc
management skills, with the ability to work well under pressure and meet deadlines. Experience with multiple Cloud software products, platforms and vendors. Demonstrable professional accreditations/certifications such as ITIL, PMP, Prince2, TOGAF, PMBOK, Azure etc. An in-depth knowledge of VDI technologies and best practices. A detailed understanding and experience of deploying applications to production environments. A knowledge of More ❯
Enterprise datacenter operations, SAN storage platforms (HPE/Pure), Infrastructure architecture Technical Knowledge: Windows Server and Linux administration, Backup systems and Active Directory, Networking fundamentals, OpenStack, Git version control, ITIL framework DevOps & Modern Infrastructure: CI/CD pipeline implementation, Infrastructure as Code, Containerization, Automation tools and practices The ideal candidate takes ownership of their domain, brings innovative ideas, has a More ❯