and improve ITSM documentation, policies, and joiner/mover/leaver processes Key Experience Required Strong background in IT Service Management with deep understanding of ITSM tools and frameworks ITIL qualified (v3 or v4) with practical application of core service management disciplines Experience in leading Incident, Problem, and Change Management processes Hands-on ServiceNow platform experience including ITSM module administration More ❯
and improve ITSM documentation, policies, and joiner/mover/leaver processes Key Experience Required Strong background in IT Service Management with deep understanding of ITSM tools and frameworks ITIL qualified (v3 or v4) with practical application of core service management disciplines Experience in leading Incident, Problem, and Change Management processes Hands-on ServiceNow platform experience including ITSM module administration More ❯
and improve ITSM documentation, policies, and joiner/mover/leaver processes Key Experience Required Strong background in IT Service Management with deep understanding of ITSM tools and frameworks ITIL qualified (v3 or v4) with practical application of core service management disciplines Experience in leading Incident, Problem, and Change Management processes Hands-on ServiceNow platform experience including ITSM module administration More ❯
and improve ITSM documentation, policies, and joiner/mover/leaver processes Key Experience Required Strong background in IT Service Management with deep understanding of ITSM tools and frameworks ITIL qualified (v3 or v4) with practical application of core service management disciplines Experience in leading Incident, Problem, and Change Management processes Hands-on ServiceNow platform experience including ITSM module administration More ❯
london (city of london), south east england, united kingdom
DGH Recruitment
and improve ITSM documentation, policies, and joiner/mover/leaver processes Key Experience Required Strong background in IT Service Management with deep understanding of ITSM tools and frameworks ITIL qualified (v3 or v4) with practical application of core service management disciplines Experience in leading Incident, Problem, and Change Management processes Hands-on ServiceNow platform experience including ITSM module administration More ❯
and improve ITSM documentation, policies, and joiner/mover/leaver processes Key Experience Required Strong background in IT Service Management with deep understanding of ITSM tools and frameworks ITIL qualified (v3 or v4) with practical application of core service management disciplines Experience in leading Incident, Problem, and Change Management processes Hands-on ServiceNow platform experience including ITSM module administration More ❯
Desirable - or willing to learn - Microsoft Server 2003 Desirable - or willing to learn - Active Directory Desirable - or willing to learn - VMWare V5/V5.5 Desirable - or willing to learn - ITILMore ❯
you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM reporting. Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to detail and ability to present complex data to technical More ❯
you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM reporting. Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to detail and ability to present complex data to technical More ❯
you'll bring 2–4 years' experience in ITSM reporting, operations, or service analytics Bachelor's degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM reporting. Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to detail and ability to present complex data to technical More ❯
Cadiff, Butetown Community, South Glamorgan, United Kingdom
IntaPeople
and presenting to customers Commercial awareness and ability to balance quality with cost Flexible and quick to pick up new tools (Jira, Azure DevOps, etc.) Bonus if you have: ITIL knowledge, team management experience, cloud/tech consulting background. Be part of a growing consultancy where your impact is seen Work in a collaborative, supportive environment Develop your skills in More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
TRIA
SAP S/4HANA HR & Payroll or Fiori Apps 🌟 Familiarity with GDPR and data security regulations 🌟 Experience writing functional specs for ABAP development 🌟 SAP Query and reporting tools knowledge 🌟 ITIL or Agile/Project Management experience What's in it for you? 💰 £50–60k salary (depending on experience) 🏡 Remote working with occasional travel – flexibility built in 📈 Exposure to both BAU More ❯
Power Automate, Power BI) and Dynamics 365 . Working knowledge of SharePoint Online, Azure, SQL , and related Microsoft technologies. Experience supporting cloud-based and hybrid environments . Familiarity with ITIL processes (incident, change, problem management). Excellent communication skills able to explain technical issues clearly to both technical and non-technical audiences. Strong organisational skills, with the ability to manage More ❯
Power Automate, Power BI) and Dynamics 365 . Working knowledge of SharePoint Online, Azure, SQL , and related Microsoft technologies. Experience supporting cloud-based and hybrid environments . Familiarity with ITIL processes (incident, change, problem management). Excellent communication skills - able to explain technical issues clearly to both technical and non-technical audiences. Strong organisational skills, with the ability to manage More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Power Automate, Power BI) and Dynamics 365 . Working knowledge of SharePoint Online, Azure, SQL , and related Microsoft technologies. Experience supporting cloud-based and hybrid environments . Familiarity with ITIL processes (incident, change, problem management). Excellent communication skills — able to explain technical issues clearly to both technical and non-technical audiences. Strong organisational skills, with the ability to manage More ❯
grow a global team of support and deployment engineers. Define and manage KPIs, SLAs, and escalation paths to ensure exceptional service. Oversee day-to-day support operations and implement ITIL-based processes . Plan and manage customer deployments, migrations, and integrations with healthcare systems (HIS, RIS, PACS, VNAs). Provide technical leadership in Microsoft Azure, MS SQL Server, and healthcare More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Nigel Frank International
Power Automate, Power BI) and Dynamics 365 . Working knowledge of SharePoint Online, Azure, SQL , and related Microsoft technologies. Experience supporting cloud-based and hybrid environments . Familiarity with ITIL processes (incident, change, problem management). Excellent communication skills — able to explain technical issues clearly to both technical and non-technical audiences. Strong organisational skills, with the ability to manage More ❯
Oldham, Lancashire, England, United Kingdom Hybrid / WFH Options
the guinness partnership
and Reporting. Proficient in use of delivery and collaboration tools (i.e. DevOps, SharePoint. MS Teams, Asana). Demonstrates the Guinness Behaviours. Desirable: Experience of cloud adoption projects. Experience of ITIL Principles & processes. Housing sector industry experience. Qualifications Essential: Professional qualification in Project Management PRINCE2, APM or similar. Educated to degree level or equivalent professional experience. If you’re interested in More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
iO Associates
to work within Agile and structured delivery frameworks. Desirable Background in education, public sector, or similarly complex organisations. Familiarity with systems such as HR, student records or finance platforms. ITIL Foundation or Microsoft Azure certifications. What's on Offer You'll be part of a forward-looking organisation delivering high-impact digital services. The team operates in a hybrid working More ❯
woking, south east england, united kingdom Hybrid / WFH Options
iO Associates
to work within Agile and structured delivery frameworks. Desirable Background in education, public sector, or similarly complex organisations. Familiarity with systems such as HR, student records or finance platforms. ITIL Foundation or Microsoft Azure certifications. What's on Offer You'll be part of a forward-looking organisation delivering high-impact digital services. The team operates in a hybrid working More ❯
and networking. Strong verbal and written communication skills. Ability to troubleshoot and resolve basic to moderate technical issues. Relevant certifications (e.g., Microsoft 365 administration, Cisco CCNA) are advantageous. Desirable: ITIL v4 Foundation certification. Experience in regulated sectors such as Food or Life Sciences. Core Competencies: Problem-solving and analytical thinking Meeting deadlines and managing workload effectively Technical proficiency and adaptability More ❯
and networking. Strong verbal and written communication skills. Ability to troubleshoot and resolve basic to moderate technical issues. Relevant certifications (e.g., Microsoft 365 administration, Cisco CCNA) are advantageous. Desirable: ITIL v4 Foundation certification. Experience in regulated sectors such as Food or Life Sciences. Core Competencies: Problem-solving and analytical thinking Meeting deadlines and managing workload effectively Technical proficiency and adaptability More ❯
and networking. Strong verbal and written communication skills. Ability to troubleshoot and resolve basic to moderate technical issues. Relevant certifications (e.g., Microsoft 365 administration, Cisco CCNA) are advantageous. Desirable: ITIL v4 Foundation certification. Experience in regulated sectors such as Food or Life Sciences. Core Competencies: Problem-solving and analytical thinking Meeting deadlines and managing workload effectively Technical proficiency and adaptability More ❯
and networking. Strong verbal and written communication skills. Ability to troubleshoot and resolve basic to moderate technical issues. Relevant certifications (e.g., Microsoft 365 administration, Cisco CCNA) are advantageous. Desirable: ITIL v4 Foundation certification. Experience in regulated sectors such as Food or Life Sciences. Core Competencies: Problem-solving and analytical thinking Meeting deadlines and managing workload effectively Technical proficiency and adaptability More ❯
platforms such as Autotask, Datto RMM, or Halo. • Strong communication and customer service skills, with a focus on meeting SLAs and maintaining client satisfaction. Nice to Have • Understanding of ITIL best practices. • Experience supporting Apple users in business environments. • Basic networking knowledge including DNS, DHCP, VPNs, and firewalls. • Interest in automation or scripting using PowerShell or Bash. Why You’ll More ❯