726 to 750 of 1,129 Permanent ITIL Jobs

cutting-edge solutions. What We're Looking For: Expertise in Cisco, SD-WAN, LAN/WAN, firewalls, Meraki, and wireless architecture. Strong communication, troubleshooting, and mentoring skills. Experience with ITIL processes and delivering client-focused solutions If you are interested in this opportunity, we encourage you to apply today More ❯

and ensuring SLAs are met Skills/Must have: Experience leading SDMs and managing complex client needs. Proven success in service delivery. Good broad technical knowledge Strong knowledge of ITIL Service Management, including Incident, Change, Problem, and Major Incident Management. Excellent client engagement skills, especially in IT services for government and private sector clients. Benefits : Pension Scheme Health Insurance Life More ❯

enterprise architects Familiarity with SAP Activate , Solution Manager , ARIS/Signavio , and hybrid/agile delivery models ?? Desirable Qualifications SAP S/4HANA certification (Finance, Logistics, or Architecture) TOGAF, ITIL, or Cloud (AWS/Azure) certifications a plus Ready to help shape what great looks like in enterprise SAP delivery? Apply now to find out more. More ❯

enterprise architects Familiarity with SAP Activate , Solution Manager , ARIS/Signavio , and hybrid/agile delivery models ?? Desirable Qualifications SAP S/4HANA certification (Finance, Logistics, or Architecture) TOGAF, ITIL, or Cloud (AWS/Azure) certifications a plus Ready to help shape what great looks like in enterprise SAP delivery? Apply now to find out more. More ❯

Oracle tables.3 years Experience with the ServiceNow ticketing system or other ITSM ticketing system. 1 years Experience working with customers to document requirements of reports. 2 years Familiar with ITIL change management practices. 6 years More ❯

experience with Splunk, including querying, regex, alerts, and dashboards setup (no need for Splunk admin knowledge). Application log analysis skills and prior experience troubleshooting issues in production environments. ITIL, ticket, and incident management skills with relevant work experience. Proactive approach to production issues, including notifying the team about ongoing and potential future issues. Ensuring client SLAs are met by More ❯

related role. Strong understanding of IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITIL Foundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + Performance Bonus (5-15% typically, uncapped) 25 days' holiday + bank holidays More ❯

enterprise architects Familiarity with SAP Activate , Solution Manager , ARIS/Signavio , and hybrid/agile delivery models ?? Desirable Qualifications SAP S/4HANA certification (Finance, Logistics, or Architecture) TOGAF, ITIL, or Cloud (AWS/Azure) certifications a plus Ready to help shape what great looks like in enterprise SAP delivery? Apply now to find out more. More ❯

the Customer to ensure they are happy for the call to be closed once it has been resolved. TECHNICAL CERTIFICATIONS (DESIRABLE BUT NOT ESSENTIAL) • Cisco CCNA • SIP School SSCA • ITIL Foundation (awareness essential) HOURS OF WORK Due to the nature of this role, you will be required to work a rolling continental shift pattern based on the following hours: X More ❯

knowledge of SharePoint architecture, configuration, and security models. Experience working with Power Platform (Power Apps, Power Automate). Proficiency in PowerShell scripting. Desirable: Familiarity with tools such as ShareGate. ITIL certification (v3 or higher). Interested? This is a permanent opportunity, paying £61,000 per annum plus benefits including 28 days holiday and flexibility to buy and sell up to More ❯

knowledge of SharePoint architecture, configuration, and security models. Experience working with Power Platform (Power Apps, Power Automate). Proficiency in PowerShell scripting. Desirable: Familiarity with tools such as ShareGate. ITIL certification (v3 or higher). Interested? This is a permanent opportunity, paying £61,000 per annum plus benefits including 28 days holiday and flexibility to buy and sell up to More ❯

stakeholders and operational teams, building strong and productive relationships. Coordinate with technical staff, third-party suppliers, and contractors to resolve issues and improve services. Drive continuous improvement initiatives, leveraging ITIL best practices and real-time feedback. Maintain detailed documentation including procedures, service catalogues, and workflows. Support the rollout and integration of new services into business-as-usual operations. Contribute to More ❯

structures across land and sea Confidence in customer-facing scenarios with a proactive, problem-solving mindset Proficiency in standard office and ticketing tools Willingness to travel when required Desirable: ITIL understanding or certification Project coordination or obsolescence management experience What We Offer: Key technical position in a secure, mission-critical support environment Interaction with senior MoD and government stakeholders Opportunities More ❯

Management Framework activities, with knowledge of cybersecurity, privacy, networking, protocols, and security methodologies. Assess security controls based on cybersecurity principles. Understand network traffic flow, including TCP, IP, OSI, and ITIL standards. Apply systems engineering processes effectively. Collaborate and communicate effectively with team members. Required Skills: BA/BS in Computer Science with 5 years' experience or AA with 7 years More ❯

Demonstrable ability to write clear, process and governance documentation & playbooks Bonus Points Proficiency in Google Workplace suite (Docs, Sheets, Slides, Forms) Familiarity with monitoring tools and software. Experience in ITIL or other incident management frameworks What's in it for you? Equity : Employees are the foundation of our success, and we award stock options so you can share in that More ❯

guidance, ability to provide leadership and focus for the team. - ITAM managers should have knowledge specific to the industry they are working in and an understanding of ITAM and ITIL Frameworks and best practises. - Understanding of IT hardware, software, and cloud services is crucial. This includes knowledge of different types of IT assets such as software, hardware, and cloud infrastructure. More ❯

guidance, ability to provide leadership and focus for the team. - ITAM managers should have knowledge specific to the industry they are working in and an understanding of ITAM and ITIL Frameworks and best practises. - Understanding of IT hardware, software, and cloud services is crucial. This includes knowledge of different types of IT assets such as software, hardware, and cloud infrastructure. More ❯

guidance, ability to provide leadership and focus for the team. - ITAM managers should have knowledge specific to the industry they are working in and an understanding of ITAM and ITIL Frameworks and best practises. - Understanding of IT hardware, software, and cloud services is crucial. This includes knowledge of different types of IT assets such as software, hardware, and cloud infrastructure. More ❯

guidance, ability to provide leadership and focus for the team. - ITAM managers should have knowledge specific to the industry they are working in and an understanding of ITAM and ITIL Frameworks and best practises. - Understanding of IT hardware, software, and cloud services is crucial. This includes knowledge of different types of IT assets such as software, hardware, and cloud infrastructure. More ❯

/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log, manage, and resolve incidents using ServiceNow , following ITIL best practices. Prioritize and escalate issues effectively, ensuring SLA compliance and customer satisfaction. Collaboration & Projects Work alongside infrastructure, applications, and cybersecurity teams to resolve issues and deploy new solutions. Support … to reduce future incidents. Create and maintain internal knowledge base articles to support team development and self-service tools. Key Performance Metrics: Fast, effective ticket resolution and escalation within ITIL frameworks. High user satisfaction across multiple service channels (walk-up, desk-side, phone, chat, self-service). Consistent service quality across diverse technologies and end-user environments. What You’ll … Comfortable working in a fast-paced, ticket-based environment with multiple priorities. Experience in ITSM platforms (ServiceNow or similar) and exposure to incident/problem/change management. Qualifications ITIL Foundation certification (required). CompTIA A+ or equivalent technical qualification. More ❯

Broadband. The Role Reporting to the Service Delivery and Standards Manager, this pivotal role will spearhead the establishment of the Service Management Office, focusing on the rapid maturation of ITIL practices. The Service Management Lead will oversee the implementation and delivery of ITIL methodologies across the designated customer base, ensuring that all processes are not only fit for purpose but … Main Responsibilities Main Responsibilities include but are not limited to: Establish and Manage the Service Management Office (SMO): Lead the creation and operationalisation of the SMO. Develop and mature ITIL Practices: Continually develop and establish Incident, Major incident, Problem, Change Enablement, Service Request, Software Asset and Configuration Management and Knowledge Management. Oversee ITIL Practices: Manage the end-to-end delivery … of ITIL practices, ensuring that all processes are fit for purpose and aligned with both RM Technology's and customer objectives. Enhance Customer Satisfaction: Act as a customer-facing representative, focusing on improving customer satisfaction through effective service management and communication. Working with in scope customers and the Service Delivery Manager to run the day-to-day ITIL Practices on More ❯

experience in leading IT Security activities in complex, multi-site environments that have operational technology elements. CISSP (Certified Information Systems Security Professional) Microsoft certifications and/or network qualifications ITIL Foundation Must have a sound knowledge of risk management, compliance frameworks, integrating security into projects, developing and monitoring indicators and executing action plans. Must have a sound knowledge of risk More ❯

Wat we van je vragen Hbo+ werk- en denkniveau Kennis van informatiebeveiliging, ISO27001/2, SOC1/2, NIS2 en ISF Ervaring met Prince2 en/of Agile en ITIL Informatiebeveiligingscertificaten (bijv. CISA/CISM/CISSP/CCSP) Ervaring met privacy en GDPR/AVG Ervaring met projectmatig werken in IT Goede beheersing van Nederlands en Engels, zowel schriftelijk More ❯

Wat we van je vragen Hbo+ werk- en denkniveau Kennis van informatiebeveiliging, ISO27001/2, SOC1/2, NIS2 en ISF Ervaring met Prince2 en/of Agile en ITIL Informatiebeveiligingscertificaten (bijv. CISA/CISM/CISSP/CCSP) Ervaring met privacy en GDPR/AVG Ervaring met projectmatig werken in IT Goede beheersing van Nederlands en Engels, zowel schriftelijk More ❯

binnen Schiphol Wat we van je vragen Hbo+ werk- en denkniveau Kennis van informatiebeveiliging, ISO, SOC1/2, NIS2 en ISF Ervaring met Prince2 en/of Agile en ITIL Informatiebeveiligingscertificaten (bijv. CISA/CISM/CISSP/CCSP) Ervaring met privacy en GDPR/AVG Ervaring met projectmatig werken in IT Goede beheersing van Nederlands en Engels, zowel schriftelijk More ❯