Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational teams. Experience contributing to More ❯
preston, lancashire, north west england, united kingdom Hybrid / WFH Options
DWP Digital
a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational teams. Experience contributing to More ❯
to the role Willingness, interest and aptitude to keep up to date and learn software and hardware systems as required Demonstrate evidence of continual professional development and competence Desirable ITIL foundation qualification There will be a requirement for some travel around the Derbyshire and Nottinghamshire region for which a pool car can be provided. The normal working week is More ❯
/RFP responses, proposal development, presentations, contract negotiation, and closure. Self-motivation and initiative. Ability to inspire and lead teams. Deep knowledge of IT and industry standards (for example, ITIL, IT4IT, LEAN). Ability to build relationships and communicate effectively at senior/board levels. Skill in influencing the sales team and customer through sound and well-structured thought processes More ❯
AWS DevOps Engineer certification or above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITIL certification will be desirable. Experience of working in Agile teams More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
TRIA
part of a large programme team Excellent stakeholder and vendor management skills (complex, multi-vendor environments) Track record of leading service transitions and continuous service improvement Strong experience of ITIL The rate is dependent on skills and experience but is expected to be in the range of £500-600 per day. This contract is inside IR35. If you're ready More ❯
handsworth, yorkshire and the humber, united kingdom Hybrid / WFH Options
TRIA
part of a large programme team Excellent stakeholder and vendor management skills (complex, multi-vendor environments) Track record of leading service transitions and continuous service improvement Strong experience of ITIL The rate is dependent on skills and experience but is expected to be in the range of £500-600 per day. This contract is inside IR35. If you're ready More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Picture More
true senior point of contact. What we’re looking for: 4+ years’ Service Desk experience (legal sector or professional services is essential) Strong technical skills across the Microsoft stack. ITIL Foundation (or working towards). Confidence, communication skills, and a people-first mindset to match your technical know-how. Why join? You’ll be working in a supportive, global environment More ❯
experience leading IT support teams, including 1st and 2nd line functions. Firewalls, Active Directory, DNS/DHCP, VLANs Windows 10/11 Strong leadership and interpersonal skills. Desirable Skills ITIL Foundation certification. Experience in the education sector or supporting school. Knowledge of remote support tools and ticketing systems. Experience working in an MSP environment. If you are interested in this More ❯
Salford, Greater Manchester, UK Hybrid / WFH Options
La Fosse
customer and third-party service review meetings covering performance, service improvements, quality and processes. Ideally you'll have: Strong & proven service delivery manager experience with a strong understanding of ITIL/ITSM processes. Experience of implementing new IT standards, creating knowledge artefacts and writing documentation Confident communication skills with the ability to manage a wide range of stakeholders Experience dealing More ❯
Trafford Park, Greater Manchester, UK Hybrid / WFH Options
La Fosse
customer and third-party service review meetings covering performance, service improvements, quality and processes. Ideally you'll have: Strong & proven service delivery manager experience with a strong understanding of ITIL/ITSM processes. Experience of implementing new IT standards, creating knowledge artefacts and writing documentation Confident communication skills with the ability to manage a wide range of stakeholders Experience dealing More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Digital Waffle
service. Excellent written and verbal communication skills. Ability to manage and prioritise workload effectively in a busy environment. Proactive, solution-oriented mindset with a willingness to learn. Familiarity with ITIL frameworks is advantageous but not required. Why Apply? This role is ideal for candidates looking to start or further their career in IT support within a supportive team environment, offering More ❯
networking, and hardware support. Bonus points for Mac OS, Apple devices, AV systems, and mobile device management (iOS/Android). Knowledge of patching tools (SCCM, JAMF, VMware) and ITIL practices. A proactive mindset-you spot opportunities to make things smoother, faster, and better. Why you'll love it here Impact: You'll shape how the whole business experiences IT. More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Euro London
exposure preferred Preferred: Experience leading support delivery teams in SaaS or enterprise software environments Working knowledge of CRM systems and technical troubleshooting processes Exposure to operational frameworks such as ITIL, Six Sigma, or Agile service management Understanding of workforce forecasting, support analytics, and case routing logic. This is a unique opportunity to play a leading role in developing a talented More ❯
managing enterprise software releases in a multi-team, multi-vendor, or cloud-based environment. Strong understanding of release management best practices, Agile methodologies, and DevOps principles. Experience working in ITIL-driven environments with knowledge of Change, Incident, and Problem Management. Hands-on experience with CI/CD tools, version control systems, and deployment automation. Project & Stakeholder Management Skills: Excellent communication … for tracking releases. Ability to manage multiple releases across different teams while ensuring alignment with business priorities. Proficient in Microsoft Office applications (Word, Excel, PowerPoint). Familiarity with the ITIL 3 or 4 Framework. A self-starter with strong attention to detail and the ability to work independently. Strong analytical and troubleshooting skills to diagnose patch-related issues. Excellent documentation … NRC Public Trust Security Clearance prior to start (may take anywhere between 1-3 months). Due to contract requirements, U.S. Citizenship OR U.S. Permanent Residence is required. Certifications: ITIL 4 Foundation - Ability to obtain ITILv4 Foundation Certification Agile, Scrum, or SAFe Certifications (e.g., PMI-ACP, Certified Scrum Master) - for Agile release management. DevOps Certifications (e.g., AWS Certified DevOps Engineer More ❯
business leaders. Strong problem-solving and risk assessment abilities to identify deployment risks and develop mitigation plans. Proficient in Microsoft Office applications (Word, Excel, PowerPoint). Familiarity with the ITIL 3 or 4 Framework. A self-starter with strong attention to detail and the ability to work independently. Strong analytical and troubleshooting skills to diagnose patch-related issues. Excellent documentation … patching and compliance knowledge. Microsoft Certified: Windows Server/SCCM/Azure - for Windows patch management expertise. Red Hat Certified Engineer (RHCE)/LPIC - for Linux-based patch testing. ITIL 4 Foundation. More ❯
/software issues. Deliver support for Windows 11, Microsoft Office/Office 365, Active Directory, SCCM patching, and account administration. Log, categorise, prioritise, and resolve incidents in line with ITIL best practices and Service Level Agreements. Collaborate with colleagues, third parties, and other teams to resolve issues efficiently. Participate in Change Management, Problem Management, and project work as required. Maintain … Microsoft Power Apps. Contribute to continuous improvement of IT processes and service delivery. Requirements: 5+ years' Service Desk or IT support experience in a busy environment. Strong knowledge of ITIL processes and practical application. Proven expertise in Windows 11 support, Office 365, SCCM, and PC hardware/software troubleshooting. Experience with Active Directory, remote support tools, and maintaining technical documentation. More ❯
Chantilly, Virginia, United States Hybrid / WFH Options
Gridiron IT Solutions
RHEL System Administrator Location: Chantilly, VA Work Type: Onsite Remote Work: NO Job Description Gridiron IT is looking for a RHEL System Administrator to support the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program.? The More ❯
Prism is Looking for an Operating Systems (OS) Administrator Windows to support a Government Enterprise IT program. The ideal candidate will provide Windows OS Subject Matter Expertise and be responsible for administration, maintenance, and sustainment for the SIPR solution on More ❯
made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in informationtechnology, Computer Science, or related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk/Helpdesk Function Experience with Microsoft 365 administration, Intune/Endpoint Manager and Azure fundamentals. Knowledge … investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of hardware, software, and network troubleshooting techniques. More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Gold Group
made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in informationtechnology, Computer Science, or related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk/Helpdesk Function Experience with Microsoft 365 administration, Intune/Endpoint Manager and Azure fundamentals. Knowledge … investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of hardware, software, and network troubleshooting techniques. More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Gold Group
made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in informationtechnology, Computer Science, or related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk/Helpdesk Function Experience with Microsoft 365 administration, Intune/Endpoint Manager and Azure fundamentals. Knowledge … investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of hardware, software, and network troubleshooting techniques. More ❯
term IT strategy and technology roadmaps. What We're Looking For: 3-10 years of IT or cybersecurity experience. Degree in Computer Science, IT, Data Management, or related field. ITIL V4 Foundations (preferred) + DoD 8570 IAT Level II certification (Security+ CE or similar). U.S. citizenship and ability to obtain/maintain a DoD clearance. Nice to Have: 5+ More ❯
Extensive experience in a similar technical position Proven Leadership experience Extensive experience in Microsoft frameworks Networking infrastructure experience Advanced IT Qualifications including CompTIA, CASP+ Networking qualifications JIRA Service Management ITIL Practitioner Benefits: Competitive salary up to £32,500 Career progression opportunities Generous pension scheme Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
StepChange Debt Charity
for detail. Ideally but not mandatory - Load Balancing, IP Telephony and contact centre services and containerisation AWS (Strong Experience): Experience/understanding of FCA rules and regulations along with ITIL experience is preferential but not essential. You will have a proven track record in cloud infrastructure with a sound understanding of security (anti-virus, firewalls, access control, etc.) Your Benefits More ❯