Lutterworth, Leicestershire, United Kingdom Hybrid / WFH Options
RedTech Recruitment Ltd
knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Exposure to Linux, OS X, virtualisation technologies (e.g. VMware), Azure/AWS, and backup solutions Familiarity with ITIL frameworks and process-driven support environments Excellent troubleshooting, communication, and documentation skills Ability to manage multiple cases, mentor junior staff, and work collaboratively within a team Degree in Computer Science … Desktop Support Engineer/2nd Line Support/1st Line Support/Windows Server/Microsoft Azure/VMware/Linux/Networking/VPN/Cloud Support/ITIL/Office 365/Active Directory/AWS/Backup Solutions/Computer Science/InformationTechnology/Engineering More ❯
critical incident as required during high-profile events within the organization. Minimum Requirements:3+ years of customer service experience. Knowledge of IT operations, IT systems, policies, and procedures including ITIL framework. Excellent working knowledge of an ITSM platform - ServiceNow is preferred Strong understanding of event management and escalation procedures. Excellent problem-solving and decision-making skills, with the ability to … s degree in Computer Science, Engineering, Business, or related field Demonstrated leadership abilities and a track record of successfully managing incident response teams. Experience with crisis management and communications ITIL 4 Foundations certification Microsoft Azure Fundamentals certification Customer/vendor management experience Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment More ❯
solutions Configuring, maintaining, and performing backups/restoration for Teams and SharePoint Online Large-scale migrations to SharePoint Online ShareGate or similar SharePoint migration tools Agile methodologies (Scrum, Kanban) ITIL practices and service management Azure Information Protection/Microsoft Purview Information Protection Data Rights Management Windows Server administration and support Group Policy Objects in a hybrid AD environment Don't … hesitate to apply if you don't meet all essential criteria. We value diverse perspectives and contributions. Note that the Bank has a robust ITIL Change Management process and requires evenings/weekends for live systems; compensation is included in base salary with no additional remuneration. Inclusion and Employment Information The Bank values diversity, equity and inclusion and aims to More ❯
solutions Configuring, maintaining, and performing backups/restoration for Teams and SharePoint Online Large-scale migrations to SharePoint Online ShareGate or similar SharePoint migration tools Agile methodologies (Scrum, Kanban) ITIL practices and service management Azure Information Protection/Microsoft Purview Information Protection Data Rights Management Windows Server administration and support Group Policy Objects in a hybrid AD environment Don't … hesitate to apply if you don't meet all essential criteria. We value diverse perspectives and contributions. Note that the Bank has a robust ITIL Change Management process and requires evenings/weekends for live systems; compensation is included in base salary with no additional remuneration. Inclusion and Employment Information The Bank values diversity, equity and inclusion and aims to More ❯
call duties. Key Skills & Experience: 5+ years’ experience in Service Desk or technical support roles. Strong knowledge of Microsoft Windows 11, Office 365, Active Directory, and SCCM. Familiarity with ITIL framework and ITSM systems (e.g., Freshservice, ServiceNow). Proven troubleshooting, documentation, and customer service skills. Ability to manage competing priorities and work effectively under pressure. Excellent written and verbal communication … financial services or multi-site support environments. Exposure to vulnerability management tools (e.g., Qualys) and remote access administration. Experience with Microsoft Power Apps and automation of Service Desk processes. ITIL 4 Foundation and/or Service Desk Analyst certification. Shift pattern covering the following support hours 07:00-18:00 Monday-Friday. You will also work a Saturday shift approximately More ❯
proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc. Ability to travel up to 20%. Standout qualifications: Relevant industry recognized certifications (IIBA, ITIL, CBAP, CCAB) Knowledge of ITIL IT Service management and experience defining, deploying and managing ITSM Processes. DT Systems Analyst experience in a multi-facility Manufacturing organization with a direct and More ❯
Wanlip, Leicestershire, United Kingdom Hybrid / WFH Options
Leicestershire Fire and Rescue
and experience. You will be capable of working swiftly and accurately, often in time sensitive situations. You will understand the benefits of working to well described processes, aligned to ITIL methodology. In return, the successful candidate will receive the following benefits: Competitive salary Flexible working Generous leave entitlement plus public holidays A full ongoing professional development programme Opportunity to learn More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Leicestershire Fire and Rescue
and experience. You will be capable of working swiftly and accurately, often in time sensitive situations. You will understand the benefits of working to well described processes, aligned to ITIL methodology. In return, the successful candidate will receive the following benefits: Competitive salary Flexible working Generous leave entitlement plus public holidays A full ongoing professional development programme Opportunity to learn More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment Ltd
at board and C-suite level. Exceptional leadership skills, able to inspire, challenge and develop diverse teams through change. Deep knowledge of infrastructure, platform and service management best practice (ITIL, cloud, networking, automation). Commercial acumen and external presence to manage strategic suppliers, engage stakeholders and represent technology services externally. Why This Role? This is not a "steady state" leadership More ❯
at board and C-suite level. Exceptional leadership skills, able to inspire, challenge and develop diverse teams through change. Deep knowledge of infrastructure, platform and service management best practice (ITIL, cloud, networking, automation). Commercial acumen and external presence to manage strategic suppliers, engage stakeholders and represent technology services externally. Why This Role? This is not a "steady state" leadership More ❯
Paddington, Greater London, England Hybrid / WFH Options
Nexus Jobs Limited
of Security technologies is essential, such as network appliances, firewall administration, AD, IAM, PAM, SIEM, UEBA, AV, IDS/IPS and MDM solutions Understanding of common frameworks, such as ITIL or LEAN is preferred Good exposure of user environment management, including desktops/laptops, profile management, access control methodologies Must be very proactive in understanding and staying up to date More ❯
weak links in information security products and determines how to mitigate the control deficiencies. Basic Qualifications: • Certified Information Systems Security Professional (CISSP) certification or equivalent experience. • Foundational Cloud Certification • ITIL v3 Foundation Certification or equivalent • DoD 8570.01 Cyberspace Workforce Qualification and Management Program/8140.01, Cybersecurity Certification Information Assurance Technical 3 (IAT Level 3) certified Certification Requirement: • CISSP Security Clearance More ❯
and drive to own and deliver a project work package within minimum guidance and support. Desirables: PCN Monitoring Experience CISSP, GICSP, ect TOGAF certification preferred Good working knowledge of ITIL principles. Must have minimum of 6 years' experience working for a global fortune 100 company within network or solutions delivery team. Must have a full appreciation and/or worked More ❯
builds being extremely beneficial. Support, Help Desk, 2nd Line, AD, SCCM, Intune, JIRA (or other service desk support software), SLA's, ITIL. Excellent written and verbal interpersonal skills expected. ITIL, 3rd line support knowledge is a bonus. To start ASAP, the roles are 4 days a week in the offices near Guildford, Surrey. There is no sponsorship or visa transfer More ❯
desk software is essential. Good technical skills around AD are essential, with some Intune or SCCM for updates and builds extremely beneficial. Excellent written and verbal interpersonal skills expected. ITIL, 3rd line support knowledge is a bonus. To start ASAP, the roles are 4 days a week in the offices near Guildford, Surrey. There is no sponsorship or visa transfer More ❯
in the future. Key Skills/Experience Experienced working in a regulated environment Exposure to IT Risk Management experience (Programme, Project or Department level) Knowledge of Risk management frameworks ITIL experience Comfortable liaising with Stakeholders Strong communication skills If this role sounds of interest and you would like to learn more feel free to send an email to: Reasonable Adjustments More ❯
with stakeholders at all levels to deliver improvements. Nice to Have Knowledge of the property sector or real estate investment. Familiarity with SaaS integrations, Power BI, or SharePoint Online. ITIL or PMP certification. Why Apply? Competitive salary up to £90,000 . Opportunity to shape and optimize a critical business platform. Dynamic role with varietysystems, projects, training, and support.d02fcfcb-6df4 More ❯
Basingstoke, Hampshire, South East, United Kingdom
Hays UK : Basingstoke & Deane Council
and Digital Architecture. The role includes responsibility for effective service transition from development to operations, ensuring new or modified services meet business expectations. Supporting the implementation and improvement of ITIL processes across the IT & Digital Team is also required. Experience in coordinating and responding to critical incidents as Incident Manager is beneficial. The role involves managing escalated Service Desk tickets More ❯
Skills: AWS Certified DevOps Engineer Professional or equivalent certification Proficiency in Terraform, AWS CDK, or CloudFormation Experience with Ansible for configuration management Strong scripting skills (e.g., Python, PowerShell, Bash) ITIL Foundation Certification or experience with ITIL-based environments Interview Requirements: This role will involve a two-stage interview process: First stage: face to face video competency-based interview covering your More ❯
