851 to 875 of 1,190 Permanent ITIL Jobs

business. The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: Network Engineer or similar Commutable ...

Project Manager, Project Manager, Technical Project Manager, MSP, IT Services, IT Projects, Infrastructure Projects, Migrations, Customer Onboarding, Project Delivery, RAID, Change Control, Prince2, ITIL, Sheffield, Chesterfield. ...

center multi-tenant environment, specifically Cisco Nexus switches, Cisco ASR and Catalyst routers, Cisco ASA and Cisco FTD firewalls Strong practical experience of following ITIL processes in a 24x7 operations environment with tight SLA and security compliance requirements. Practical experience with Cisco Nexus 3000/9000 series, Cisco ...

Experience in handling major incident bridges, critical issues. Good in scripting and automating the standard storage procedures. Should be familiar with ITIL processes. Roles & Responsibilities 1. Design, architect, and deploy HPE 3PAR and Alletra storage solutions based on customer business, performance, and availability requirements. 2. Lead technical discussions with customers ...

positive approach to problem-solving. - Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. - Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions. - Demonstrated accountability in seeing issues ...

positive approach to problem-solving. - Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. - Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions. - Demonstrated accountability in seeing issues ...

WEEK Job Spec Purpose: Monitor day-to-day service performance and provide actionable insights across Incidents, Service Requests, Change, and Defect Management (aligned to ITIL 4 practices) click apply for full job details ...

perform efficiently and risk free. On-site working required. Applicants are sought from IT Systems Administrators who hold a relevant IT qualification such as ITIL, who have proven experience of working in an IT administration role within a commercial environment and who have strong communication skills. In this role ...

software issues Respond to requests for technical assistance in person, via phone or electronically via web portal Follow standard service desk procedures along ITIL methodology Maintain and monitor project schedules and reporting Identify and escalate incidents where required Candidates should ideally be qualified in or have demonstrable experience in some ...

implementend-to-endsecurityimprovements,andestablishpathwaystoSOC2complianceforourhighlyregulatedclients ProductRoadmap&Strategy Createaconversationalroadmapthatbalancesnewfeatureswithtechnicaldebtwhilstguidingcustomerenhancementpriorities BestPracticeDevelopmentStandards Implementautomatedtestingframeworks,introduceBDDpractices,andbuildacultureofcontinuousimprovement OperationalResilience Eliminatesinglepointsoffailure,createredundancy,andestablishrobustbusinesscontinuitycapabilities WhatMakesYouExceptional Youbring: Deep.Netmasteryyou'vebuiltproductionsystemsatscale StrongAzurearchitectureexperiencewithcloud-nativedesignpatterns Demonstrablesecurityframeworkexperience(SOC2,ISO27001,ITIL) Hands-onautomatedtestingframeworksexpertise PracticalBDDfamiliarity Moreimportantly,youare: Astrategicpartnerwhocanbalancetechnicalexcellencewithcommercialreality Hands-onwhenneededcomfortablecoding,reviewingarchitecture,ordebuggingcriticalissues Ateambuilderreadytorecruit,mentor,anddeveloptechnicaltalent Customer-awareyouunderstandthatTriangleservesmission-criticaltradingsystemswherereliabilitymatters Growth-orientatedexcitedbythejourneyfromspecialistconsultancytoglobalsoftwareplatform BonusPointsFor: ETRM/CTRMplatformexperience,financialservicesorenergysectorbackground,experiencewithEndur/ ...

Surrey and travelto customer sites when required. Salary: £55k - £65k dep on exp + Bens Driving license required. Environment:- EV, IT, Service Desk, Software, ITIL, Escalations, Customer Facing, ProjectPlans, Jira, MS Project, Processes. My client, a provider of EV and Solar systemsare seeking a highly motivated and driven individual ...

successful candidate will act as the customer’s champion within The company, maintaining robust relationships and ensuring our services align with customer needs and ITIL standards. Main Tasks and Objectives Serve as the primary customer-facing contact, building trusted relationships and acting as the champion for assigned customer accounts within … data and analytical skills to establish facts, identify trends, and drive service improvements. Develop and maintain IT service delivery processes in line with ITIL best practices and ITSM frameworks, working with Department managers to drive improvement and service maturity. Collaborate with internal Company personnel to ensure alignment on customer requirements ...

support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior … including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive ...

support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior … including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive ...

client network environments. Implement and maintain knowledge management, documentation, and process improvements. Participate in recruitment, onboarding, and training of service desk staff. Support ITIL-aligned incident, change, and problem management processes. Skills & Experience Required Proven experience leading a service desk team within an MSP or managed network services environment. Strong … network monitoring tools. Knowledge of Microsoft technologies (Windows Server, Active Directory, Office 365) and cloud platforms. Experience with PSA/ticketing systems and ITIL service management practices. Strong troubleshooting and problem-solving skills with the ability to escalate appropriately. Excellent leadership, coaching, and mentoring skills. Clear communication skills, able ...

role is responsible for establishing and maintaining world-class service management practices and operational excellence throughout the organisation. This role drives the implementation of ITIL-aligned service management processes while fostering a culture of reliability, continuous improvement, and customer-centricity. The position involves financial and operational oversight of all service … platforms, and operational support services Essential Requirements 15+ years of experience in IT Operations and Service Management Minimum 12+ years of working experience in ITIL service management practices and operational excellence Minimum 8 years of line management experience leading technical operations teams Minimum 8 years of experience managing specialist service ...

Line IT Engineer – Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class ops hub that delivers fully … implement system changes through established change-management processes and ensure documentation for common incident and escalation scenarios is accurate and up to date. ITIL, Microsoft and CompTIA certified and ideally worked for an MSP previously. Working in a collaborative environment on high-security projects, this role offers a 36-hour ...

support strategic objectives, while managing priorities effectively and maintaining excellent customer experience. Key Responsibilities Deliver and support technical solutions across all stages of the ITIL service lifecycle Act as a senior escalation point for incidents, requests, and technical issues Own incidents and escalations end-to-end through to agreed resolution … years in a 3rd Line Infrastructure role Senior-level operational support experience within a medium-sized enterprise Experience working to recognised methodologies such as ITIL, AgilePM, or PRINCE2 Proven ability to plan, organise, and deliver complex workloads with internal teams and third parties Experience mentoring and supporting junior colleagues Technical ...

troubleshooting, communication, and documentation skills Preferred/Advantageous Skills Experience with virtualization (VMware/Hyper-V) Exposure to cloud platforms (Azure – advantage) Familiarity with ITIL or service management frameworks Experience working in SME or enterprise environments Education & Certifications Bachelor’s degree in IT, Computer Science, or related field (preferred) Relevant … certifications (advantage): Microsoft certifications CompTIA Network+/Security+ ITIL Foundation What We Offer Opportunity to work in a stable and growing IT environment Exposure to modern infrastructure and cloud technologies Autonomy and responsibility in a senior support role Competitive salary based on experience In-house training and continuous professional development ...

response, vulnerability management), ensuring effectiveness and consistency. Leading in the review and enhancement of IT and infosec risk and control frameworks (e.g., ISO 27001, ITIL, ISO22301, NIST), ensuring alignment with business objectives and regulatory requirements. Coordinating and representing IT risk in internal, external audits and certification processes (e.g. ...

organisation. You'll be responsible for shaping and enhancing IT and infosec risk and control frameworks , working with standards such as ISO 27001, ITIL, ISO 22301 and NIST to ensure alignment with regulatory expectations and business priorities. The role also includes ownership of IT Risk & Control Matrices (RCMs) , ensuring they ...

organisation. You'll be responsible for shaping and enhancing IT and infosec risk and control frameworks , working with standards such as ISO 27001, ITIL, ISO 22301 and NIST to ensure alignment with regulatory expectations and business priorities. The role also includes ownership of IT Risk & Control Matrices (RCMs) , ensuring they ...

Appraise Technician I, II and Region Lead of daily performance. Keep team informed of any issues or recurring problems. Qualifications Computer Science Course attendee ITIL 4 (Beneficial) Attributes: Solution mindset: driven to solve problems and find solutions to user issues Prioritization, planning and organisational skills Enthusiastic, flexible, and able ...

travel to customer sites when required. Salary: £55k - £65k dep on exp + Bens Driving license required. Environment:- EV, IT, Service Desk, Software, ITIL, Escalations, Customer Facing, Project Plans, Jira, MS Project, Processes. My client, a provider of EV and Solar systems are seeking a highly motivated and dr click ...

utilise documentation Assist building compliance with processes and policies What you will bring to the team Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others ...