. Strong background in AI, data, and automation technologies. Track record of leading solution design for major bids, RFPs, or pre-sales engagements. Understanding of enterprise architecture frameworks (TOGAF, ITIL) and AI governance. Strong commercial acumen — able to link technology decisions to bid competitiveness and delivery success. More ❯
active engineering team What we're looking for: ** Essential ** Active SC Clearance - or lapsed within the last 12 months Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net MVC ASP.net WebForms Hibernate Entity More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Data Careers
active engineering team What we're looking for: ** Essential ** Active SC Clearance - or lapsed within the last 12 months Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net MVC ASP.net WebForms Hibernate Entity More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
NEC Software Solutions
to conclusion, co-ordinating the skills of additional resources, or past experience, as required Experience of working for/with the Public Sector Good customer relationship skills DESIREABLE SKILLS: ITIL v3 Foundation certificate SQL Knowledge Additional Information Employees of NEC are entitled to the following Company funded benefits: Single Private Medical Cover (with the option to select family cover at More ❯
reading, south east england, united kingdom Hybrid / WFH Options
NEC Software Solutions
to conclusion, co-ordinating the skills of additional resources, or past experience, as required Experience of working for/with the Public Sector Good customer relationship skills DESIREABLE SKILLS: ITIL v3 Foundation certificate SQL Knowledge Additional Information Employees of NEC are entitled to the following Company funded benefits: Single Private Medical Cover (with the option to select family cover at More ❯
van hoge beschikbaarheid en disaster recovery van toepassingen. - Het toepassen van best practices rond beveiliging en toegangsbeheer (Entra ID, RBAC). - Het proactief beheren van alerts en incidenten volgens ITIL-methodologie. Daarnaast begeleid je infrastructuur engineers, houd je documentatie up-to-date en draag je actief bij aan de continue verbetering van processen en technologieën. Je hebt een bachelor in More ❯
support continuous improvement across the IT service function. What we’re looking for Previous experience managing or supervising an IT service desk or technical support team Strong understanding of ITIL or similar service management frameworks Excellent leadership, communication, and organisational skills Customer-focused approach with a commitment to service excellence Experience in a managed service provider (MSP) environment (advantageous) The More ❯
in multi-sourced environments. At least 5 years of senior-level customer service experience. Strong interpersonal, leadership, and stakeholder relationship skills. Excellent communication, translating IT issues into business terms. ITIL Foundation Level certification preferred. Strategic thinking with actionable delivery. Ability to travel to main office locations as needed. Behaviours: Strategic, detail-oriented, and customer-focused. Collaborative, assertive, and driven. Strong More ❯
in multi-sourced environments. At least 5 years of senior-level customer service experience. Strong interpersonal, leadership, and stakeholder relationship skills. Excellent communication, translating IT issues into business terms. ITIL Foundation Level certification preferred. Strategic thinking with actionable delivery. Ability to travel to main office locations as needed. Behaviours: Strategic, detail-oriented, and customer-focused. Collaborative, assertive, and driven. Strong More ❯
in multi-sourced environments. At least 5 years of senior-level customer service experience. Strong interpersonal, leadership, and stakeholder relationship skills. Excellent communication, translating IT issues into business terms. ITIL Foundation Level certification preferred. Strategic thinking with actionable delivery. Ability to travel to main office locations as needed. Behaviours: Strategic, detail-oriented, and customer-focused. Collaborative, assertive, and driven. Strong More ❯
ownership and follow the lifecycle of each incident to ensure the correct resolution and monitor the outcome for effectiveness. Excellent team player Desirable Knowledge, experience, or qualification of the ITIL V4 Foundation qualification, its practices, processes, and framework. Knowledge of Sophos Antivirus software, Mimecast, PDQ, Logitech, and PowerShell. Knowledge or experience of the Excalibur software program. Knowledge of ManageEngine ServiceDesk More ❯
to wider digital transformation projects. We’re looking for someone who’s confident managing their own workload, enjoys helping others, and takes pride in delivering great customer service. An ITIL qualification or similar knowledge would be beneficial, but a positive attitude and willingness to learn are just as important. In return, you’ll join a welcoming team that values collaboration More ❯
bradford, yorkshire and the humber, united kingdom
Recruit with Purpose
to wider digital transformation projects. We’re looking for someone who’s confident managing their own workload, enjoys helping others, and takes pride in delivering great customer service. An ITIL qualification or similar knowledge would be beneficial, but a positive attitude and willingness to learn are just as important. In return, you’ll join a welcoming team that values collaboration More ❯
lincoln, midlands, united kingdom Hybrid / WFH Options
James Andrews Technology
track record Expert knowledge of Azure, Microsoft Fabric, Power Platform, and integration standards Experience with architectural governance boards Strong stakeholder engagement and influence at senior levels Understanding of TOGAF, ITIL, and security-by-design principles Passion for mentoring and building team capability What's on Offer Flexible hybrid working Shape digital outcomes for a major public sector organisation Influence design More ❯
Lincolnshire, England, United Kingdom Hybrid / WFH Options
James Andrews Technology
track record Expert knowledge of Azure, Microsoft Fabric, Power Platform, and integration standards Experience with architectural governance boards Strong stakeholder engagement and influence at senior levels Understanding of TOGAF, ITIL, and security-by-design principles Passion for mentoring and building team capability What's on Offer Flexible hybrid working Shape digital outcomes for a major public sector organisation Influence design More ❯
incident management, troubleshooting, and rot cause analysis Skilled leader with the ability to inspire and develop teams Excellent communicator with a customer-focused mindset Stakeholder management skills Knowledge of ITIL principles and service management best practices Comfortable in fast moving, change-orientated environments BENEFITS Inclusive of company sick pay, private medical insurance, 25 days annual leave + bank holidays, and More ❯
Watford, England, United Kingdom Hybrid / WFH Options
Addition+
background in full product lifecycle management — from design to testing. Confident communicator who can influence at all levels. Sharp analytical mindset and structured problem-solving skills. Comfortable working in ITIL-based environments with a focus on quality and compliance. What’s in It for You: Be part of a high-profile, large-scale transformation project with national impact. A collaborative More ❯
background in full product lifecycle management - from design to testing. Confident communicator who can influence at all levels. Sharp analytical mindset and structured problem-solving skills. Comfortable working in ITIL-based environments with a focus on quality and compliance. What's in It for You: Be part of a high-profile, large-scale transformation project with national impact. A collaborative More ❯
watford, hertfordshire, east anglia, united kingdom Hybrid / WFH Options
Addition+
background in full product lifecycle management — from design to testing. Confident communicator who can influence at all levels. Sharp analytical mindset and structured problem-solving skills. Comfortable working in ITIL-based environments with a focus on quality and compliance. What’s in It for You: Be part of a high-profile, large-scale transformation project with national impact. A collaborative More ❯
stevenage, east anglia, united kingdom Hybrid / WFH Options
Addition+
background in full product lifecycle management — from design to testing. Confident communicator who can influence at all levels. Sharp analytical mindset and structured problem-solving skills. Comfortable working in ITIL-based environments with a focus on quality and compliance. What’s in It for You: Be part of a high-profile, large-scale transformation project with national impact. A collaborative More ❯
luton, bedfordshire, east anglia, united kingdom Hybrid / WFH Options
Addition+
background in full product lifecycle management — from design to testing. Confident communicator who can influence at all levels. Sharp analytical mindset and structured problem-solving skills. Comfortable working in ITIL-based environments with a focus on quality and compliance. What’s in It for You: Be part of a high-profile, large-scale transformation project with national impact. A collaborative More ❯
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Your Tech Future
Working towards or achieved BCS Business Analysis certification (or equivalent). Experience leading small projects or initiatives. Technical analysis and experience with Jira or similar tools. Understanding of the ITIL Framework and UX/UI standards. Previous experience in a B2B environment. Behavioural Attributes: Demonstrates ownership and accountability in delivering work to a high standard. Works collaboratively, fostering open communication More ❯
quality and follow-through high You bring an interest in resilience standards and frameworks (ISO22301, ISO27031, BS11200, ISO22316, ISO31000) and ideally hold or are working toward certifications such as ITIL, IRM, BCI or DRII You understand the intersections of operational, technology and cyber resilience - and are excited by the opportunity to strengthen them across the business This role isn't More ❯
