976 to 1,000 of 1,284 Permanent ITIL Jobs

cloud elasticity by auto-scaling resources based on business requirements. Ensure Disaster Recovery (DR) and manual redundancy failover capabilities. Provide regular service management reports to keep clients informed. Follow ITIL processes and Integrated Service Level Management best practices. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Strong experience in system administration, infrastructure management, and cloud … Azure). Experience with database administration (MYSQL, MSSQL, PostgreSQL, etc.). Familiarity with containerization (e.g., Docker) and orchestration (e.g., Kubernetes). Strong troubleshooting and problem-solving skills. Experience with ITIL processes and service management. Excellent communication and reporting skills. Preferred technical and professional experience Experience with AI/ML workloads and infrastructure. Knowledge of cybersecurity best practices and threat mitigation. More ❯

cloud elasticity by auto-scaling resources based on business requirements. Ensure Disaster Recovery (DR) and manual redundancy failover capabilities. Provide regular service management reports to keep clients informed. Follow ITIL processes and Integrated Service Level Management best practices. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Strong experience in system administration, infrastructure management, and cloud … Azure). Experience with database administration (MYSQL, MSSQL, PostgreSQL, etc.). Familiarity with containerization (e.g., Docker) and orchestration (e.g., Kubernetes). Strong troubleshooting and problem-solving skills. Experience with ITIL processes and service management. Excellent communication and reporting skills. Preferred technical and professional experience Experience with AI/ML workloads and infrastructure. Knowledge of cybersecurity best practices and threat mitigation. More ❯

integrations. Strong working knowledge of CMDB design, Discovery, Event Management, and Service Mapping. Deep understanding of platform tools: Flow Designer, IntegrationHub, Scripting (JavaScript, Glide), Scoped Apps. Solid understanding of ITIL processes and experience with ITIL-aligned implementations. Experience managing and mentoring technical teams in an Agile or DevOps environment. Exposure to Performance Analytics and ServiceNow Data Foundations. Working knowledge of More ❯

implementation work Global Support Coordination: Collaborate with regional teams, such as Product Support, Linux, Network and Vendors in AMER, APAC and EMEA to maintain the global Market Data Infrastructure ITIL Process: Work well in a dynamic demanding environment that follows ITIL processes and policies like Incident Management, Change Management, Service Design and Service Operations while demonstrating strong interest in emerging … and automated testing Experience with industry-standard monitoring tools (ITRS or similar) Hands-on experience with containerization technologies like Docker and orchestration platforms like Kubernetes Experience working within an ITIL framework, ideally with ITIL Foundation qualification Experience with industry-standard monitoring tools (ITRS or similar) Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP More ❯

update sets are captured, retrieved, and committed correctly in the target instances Compliance and audit readiness Perform regular audits of update sets to ensure compliance with internal policies and ITIL standards Document deployment procedures and rollback plans for major updates Ensure that update sets do not contain unwanted or unnecessary changes (e.g., personal test scripts) Automation and optimization Utilize ServiceNow … management Preferred Qualifications Possesses 3-5 years' experience with ServiceNow administration, configuration management and maintenance of the ServiceNow platform. Prior knowledge and experience with ServiceNow's ATFs Understanding of ITIL foundation or ITIL certified AWS cloud certifications Knowledge of Agile development methodologies. Knowledge of Jira and Confluence. Windward Consulting strives to attract and retain the best individuals and provide an More ❯

ServiceNow implementation. Works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities Support the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, and TSOM modules. Create and maintain … testing methodology Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related More ❯

ServiceNow implementation. Works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities • Support the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, and TSOM modules. • Create and maintain … testing methodology • Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. • Experience with JIRA, Git and Confluence. • Understanding of ITIL foundation or ITIL certified. • AWS cloud and ServiceNow certifications. • Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related More ❯

testing methodology Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related More ❯

as Code, and CI/CD implementation. Familiarity with CI/CD techniques, containerized pipelines, and DevOps practices. Understanding of network routing devices and network device configurations. Understanding of ITIL foundation or ITIL certified. AWS cloud certifications. Experience managing or leading a geographically dispersed team. If you want to apply for this job please Contact Us Or send an email More ❯

testing methodology Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related More ❯

Preferred Qualifications Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related More ❯

projects including upgrades, integrations, and migrations. Creating, maintaining, and updating internal records, registers, and technical documentation. Engaging with vendors for procurement, support escalation, and warranty matters. Operating within the ITIL framework , following best practices for incident, request, and change management. What does our ideal candidate look like? You will recognise that IT is a customer service industry and prioritise delivering … who loves to be social and have fun, be an approachable team member and actively contribute to the culture of the Corporate IT department and Vix Technology. Essential Qualifications ITIL Foundations Certification Tertiary qualification in Information Technology, or related discipline Experience in a second-line IT support role or similar, ideally in a mixed environment (Windows, Linux, cloud, apps) Hands More ❯

AWS). Familiar with virtualisation infrastructure (e.g., VMware, Nutanix, Hyper-V, Azure Stack HCI). Knowledgeable in Mobile Device Management platforms (e.g., Intune, Mosyle, JAMF). Well-versed in ITIL frameworks and best practices. Experience with Desktop as a Service (e.g., Citrix, AVD), automation tools (e.g., PowerShell, Power Automate), and Linux OS. Excellent problem-solving abilities. Exceptional communication and interpersonal … skills. Industry-recognised IT certifications (e.g., ITIL, Microsoft, Cisco) are a plus. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation More ❯

AWS). Familiar with virtualisation infrastructure (e.g., VMware, Nutanix, Hyper-V, Azure Stack HCI). Knowledgeable in Mobile Device Management platforms (e.g., Intune, Mosyle, JAMF). Well-versed in ITIL frameworks and best practices. Experience with Desktop as a Service (e.g., Citrix, AVD), automation tools (e.g., PowerShell, Power Automate), and Linux OS. Excellent problem-solving abilities. Exceptional communication and interpersonal … skills. Industry-recognised IT certifications (e.g., ITIL, Microsoft, Cisco) are a plus. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation More ❯

and Azure AD. Strong networking knowledge including TCP/IP, DNS, DHCP, VPNs, VLANs. Experience with Cisco Meraki (switching, firewalls, wireless). Knowledge of Hyper-V virtualisation. Familiarity with ITIL frameworks. Excellent troubleshooting skills and a proactive, solution-focused approach. Strong communication skills with the ability to mentor and collaborate. A full UK driving licence and willingness to travel to … for this vacancy only. KEY SKILLS - IT Infrastructure, 3rd Line Support, Networking, Windows Server, Active Directory, Microsoft 365, Azure, Hyper-V, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, ITIL, Project Delivery, Mentoring, Technical Support. More ❯

Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 24 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to More ❯

Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 24 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to More ❯

Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 24 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to More ❯

in an Digital/patient information, information governance, digital risk and quality management environment (A) Evidence of professional development (A) Prince 2 trained at Foundation or Practitioner level (A) ITIL Service Management Foundation (A) CoBIT or similar (A) CISPP, HCISPP or similar (A) Desirable Member of a professional body (e.g. BCS) (A) Experience, Knowledge and Skills Essential Extensive experience as … I) Excellent team skills and ability to work with members of own and other teams and departments at all levels of the organisation. (A/I) Desirable Use of ITIL in a work environment (I) Experience of managing and developing Service Level Agreements (A) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions More ❯

of maintaining focus and composure in a fast-paced, high-pressure environment. Able to assess the impact and severity of problems, triaging and escalating as necessary. Knowledgeable about the ITIL framework and capable of applying it in a realistic and pragmatic way. Preferred Qualifications ITIL v4 Foundation or equivalent certification is a plus but not essential Additional Information This role More ❯

Microsoft Teams. * Maintain continuous communication coverage and resilience for mission-critical operational systems in real-time port environments. IT Service Management * Oversee operational excellence in IT service delivery, applying ITIL principles to support change, incident, and problem management in both office and field environments. * Define and monitor SLAs and KPIs aligned to the uptime demands of port infrastructure, vessels, and … high-availability environments * Regulatory and cyber risk awareness in critical infrastructure Minimum Education Requirements: * Bachelor's or Master's degree in Information Technology, Computer Science, or Engineering. Desirable Certifications: * ITIL v4 Foundation or Practitioner * AWS Certified Solutions Architect/Microsoft Azure Architect Expert * Cisco Certified Network Professional (CCNP) * PMP or equivalent project management certification * Maritime-specific standards (e.g., ISPS Code More ❯

contact for service-related escalations ️ Driving continuous improvement initiatives to enhance service delivery and customer satisfaction ️ Monitoring service performance and implementing strategies for optimizing IT operations ️ Ensuring compliance with ITIL framework and best practices What We're Looking For: ️ Proven experience as an IT Service Manager or in a similar IT service management role ️ Strong understanding of ITIL practices and … skills ️ Experience managing cross-functional teams and third-party vendors ️ Ability to analyze complex service issues and propose effective solutions ️ Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) ️ Relevant ITIL certifications and a degree in IT, Computer Science, or related field are a plus More ❯

external client base. • Support business users offering second- and third-line support. • Knowledge of scripting language (PowerShell, Python ). • Manage new system analysis and implementation. • Provide incident management per ITIL standards. • Liaison between technology department and business groups to communicate system changes. • Manage process and trading system documentation in existing template; produce and regularly maintain to a high standard. • Ensure … a team in an environment with changing expectations • Proven ability to show a proactiveness in picking up issues and improving existing processes • Process-driven and systematic mindset • Experience with ITIL and change management processes • Excellent documentation, communication, and organizational skills • Ability to build strong relationships with Application Development teams and business sponsors • General front-to-back knowledge of the flow More ❯

platforms, including Windows, macOS, and Linux. The Service Desk Specialist will manage incident and service request tickets, troubleshoot hardware and software issues, and provide timely resolutions while adhering to ITIL best practices. The ideal candidate will thrive in a team culture rooted in Compassion, Trust, and Empathy. Essential Duties & Responsibilities: • Lead Help Desk ticket management for the Hill CEDC and … in a service desk, help desk, or IT support role • Experience working within DoD environments highly preferred. • Ability to obtain and maintain a DoD Secret Security Clearance Certification (Required): • ITIL Foundation certification or comparable Service Desk Analyst (SDA) certification. • CompTIA Security+ Certification Knowledge, Skills & Abilities: Required: • Experience with ticketing systems (e.g., ServiceNow, Remedy, Jira) and IT monitoring tools (e.g., SolarWinds More ❯

cybersecurity best practices. Experience in leading and managing cross-functional teams and driving cultural change. A strong understanding of relevant frameworks and methods relevant to the role, (such as ITIL, COBIT, MoR and ISMS ) A strong understanding of project management delivery frameworks (such as PRINCE) Experience Essential Proven experience in technology leadership role and strategic planning. Leading and managing teams … of IT governance, compliance, and risk management. Desirable TOGAF certification or equivalent, or willing to work towards this certification Relevant foundation level qualification in an DDaT department framework (eg ITIL, COBIT, MoR and ISMS) Programme and Project Management (PRINCE, MSP, P3O or similar) Agile Delivery Qualifications (SCRUM) Strong understanding of cloud computing, cybersecurity, AI, data architecture, and modern development practices More ❯