Jersey, Channel Islands, England, United Kingdom Hybrid / WFH Options
Elearning Recruitment
in the implementation and observance of ITSM practices, including Incident, Service, Problem, and Change Management. Assists with aligning local IT operations to relevant standards such as ISO 27001 and ITIL v4. Coordinates with the broader IT team to ensure timely execution and proper documentation of operational tasks. Monitors local system alerts, resolving issues when possible and escalating appropriately to … Requirement: At least three years of experience in a service desk role Strong and professional telephone communication skills Proven ability to manage multiple tasks simultaneously Solid technical troubleshooting capabilities ITILcertification or a good understanding of ITIL processes is an advantage More ❯
Microsoft Azure knowledge of the Utilities sector or similar is a strong advantage familiar with project methodologies such as Waterfall (Prince2) and Agile (Scrum, Scaled Agile), and has an ITILcertification an analytical and proactive approach , with a problem-solving mentality and strong customer focus commercial flair and excellent listening and negotiation skills strong oral & written communication & presentation More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
Intune, SCCM, JAMF). Familiarity with Azure and cloud environments. A good understanding of identity and access management (Azure AD, MFA, SSO). Excellent problem-solving and communication skills. ITILcertification or knowledge of IT service management is a plus. Whats In It for You: Competitive salary: £32,000 £35,000 (depending on experience) Car allowance Incentive and More ❯
environment Experience with Oracle Fusion preferred Experience or aptitude in developing and holding training sessions for IT staff, virtually or in person as required A clear understanding of the ITIL framework and an ability to apply ITIL principles within an IT service management environment, ITIL qualification as standard. Solid knowledge and experience of ServiceNow Process orientated with More ❯
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Crimson
technical aptitude. Results-driven and action-oriented, consistently maintaining a positive work attitude. Proficient in supporting Apple macOS and iOS devices within enterprise environments. Jamf Pro Familiar with the ITIL framework and incident/problem management processes. Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer. Knowledgeable about device lifecycle management … including imaging, deployment, and asset tracking. Exposure to mobile device management (MDM) and BYOD policy implementation. ITILcertification or working knowledge of ITIL best practices. Certifications: MS-101 - Microsoft 365 Mobility and Security; AZ-900 Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review. Not interested?! Do you know anyone that More ❯
London, Sheldon Square, United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
AV tech (e.g., Teams Rooms, Logitech, Zoom). Excellent communication skills and a customer-first mindset. Previous IT Service Desk experience and a passion for solving problems. Beneficial Certifications ITILcertification (or working knowledge) MS-101 – Microsoft 365 Mobility and Security AZ-900 – Microsoft Azure Fundamentals More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Amtis professional Ltd
AV tech (e.g., Teams Rooms, Logitech, Zoom). Excellent communication skills and a customer-first mindset. Previous IT Service Desk experience and a passion for solving problems. Beneficial Certifications ITILcertification (or working knowledge) MS-101 – Microsoft 365 Mobility and Security AZ-900 – Microsoft Azure Fundamentals More ❯
San Francisco, California, United States Hybrid / WFH Options
FROG DESIGN
management tools (Asana, Trello, MS Project, Jira) Strong leadership, communication, and problem-solving skills Experience with budgeting, cost management, and resource allocation Strong understanding of IT service management frameworks (ITIL) Qualifications Bachelor's degree in Computer Science, Information Technology, or related field Certified Project Manager (PMP) or related certification (optional) Proven experience in managing IT projects, including planning More ❯
or Oracle Fusion Applications. Proven ability to manage and support complex Oracle environments (on-prem and/or cloud). Familiarity with infrastructure components supporting Oracle systems Experience with ITIL practices, preferably ITIL-certified. Demonstrated experience managing third-party vendors and support teams. Excellent communication and stakeholder management skills. Strong analytical and problem-solving abilities. Preferred Qualifications: ITIL v4 Certification Oracle certifications (e.g., Oracle Cloud Infrastructure Foundations Associate, Oracle DBA, or Oracle Apps DBA) Experience with hybrid cloud environments Experience in regulated industries (e.g., finance, healthcare) What We Offer: Exposure to a variety of projects and stakeholders across the business Ongoing training and career development opportunities A collaborative and supportive team culture Benefits: Private Health, Group More ❯
ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Relevant ServiceNow certification eg. ServiceNow Certified System Administrator, ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification. Demonstrable experience of collaborating with geographically dispersed teams, requirements management, agile practices and working … industry trends, concepts, opportunities, threats & constraints. Experience & knowledge of GenAI, predictive analytics, or automation workflows in enterprise environments. Familiarity with NLP frameworks (TensorFlow, PyTorch) and LLM fine-tuning techniques. ITILcertification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. … Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM, CSM, FSM, GRC, mobile solutions, Reporting & Analytics & other industry specific solutions. Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation. More ❯
Central London, London, United Kingdom Hybrid / WFH Options
Halian Technology Limited
Skills: Experience with Azure Active Directory and Azure-based services . Familiarity with modern IT infrastructure and cloud-based technologies. Knowledge of Windows Autopilot or other device provisioning technologies. ITILcertification or knowledge of ITIL processes. Education & Qualifications: Degree in Computer Science , Information Technology , or a related field is preferred, but not required. Microsoft certifications (e.g., Microsoft More ❯
West Midlands, United Kingdom Hybrid / WFH Options
IntecSelect
Exchange Online, Office 365, Citrix and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITILcertification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant will be in touch. More ❯
Chatham, Kent, England, United Kingdom Hybrid / WFH Options
INTEC SELECT LIMITED
Exchange Online, Office 365, Citrix and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITILcertification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant will be in touch. More ❯
Alexandria, Virginia, United States Hybrid / WFH Options
Peraton
Experience with BMC Helix Automation Console and other BMC tools such as Remedy and Patrol. Strong background in IT infrastructure management. Ability to obtain BMC TrueSight Server Automation certification. ITILcertification or equivalent understanding of ITIL service management processes.Preferred Qualifications: Security certifications (Security+, CISSP, etc.) Automation script and template development, architecture and configuration. TSSA console administration and More ❯
in cloud-based technology e.g Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITILcertification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Met Office
Live and breathe it) 5. Proven qualification or extensive experience in SharePoint, Teams and Power Platform. Have Microsoft Certified, Compliance and Identity Fundamentals (SC-900) qualification or similar. Evidence certification (or working toward) in Microsoft 365 and Power Platform. Possess ITIL qualification - level 3+ or similar experience. How to apply If you share our values, we'd love More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
Modix International
and ensure a seamless experience for our teams and customers across Europe. What You'll Do Lead and develop high-performing service teams Own service management strategy aligned with ITIL and ISO standards Ensure smooth operations, change management, and major incident response Drive continual improvement through data, insight, and collaboration Act as a key liaison between senior stakeholders , service … when needed What You'll Bring 5-10 years of experience in IT Service Delivery Management Proven leadership in a complex, multi-site or multinational environment Deep knowledge of ITIL (certified) and service frameworks Strong stakeholder management and communication skills Passion for service quality, customer satisfaction, and continuous improvement Experience managing service KPIs, budgets, and external partners Why Join More ❯
Laurel, Maryland, United States Hybrid / WFH Options
TEKsystems c/o Allegis Group
monitoring, service design, and other IA program support functions. • Employing SE approach for systems planning design, execution, and sustainment. Basic Qualifications: • Requires a US Citizenship. • Hold and active security certification that meets DOD 8570 IAT level II or higher, such as Security+ upon start. • Bachelor's Degree with 4-8 years of relevant experience or master's with … enterprise implementations. • Experience with DevOps/DevSecOps, Configuration as Code, Infrastructure as Code, and CI/CD implementation. • Understanding of network routing devices and network device configurations • Understanding of ITIL foundation or ITIL certified • AWS cloud certifications Additional Skills & Qualifications Must hold an active Secret clearance and Sec+ certification. A plus is for any candidates that have a More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Oryx Align Limited
management principles and methodologies Excellent communication skills, with the ability to present ideas clearly and persuasively Desirable: Experience in working within the construction, data centre and commercial property sectors Certification in project management (PMP, PRINCE2, etc.) is a plus Technical certifications in networking, cloud and cyber technologies or experience in working with leading IT providers to validate technical expertise. … ITILCertification: Understanding of IT service management best practices What you will get from OryxAlign Along with competitive salary and training and development you will receive leave entitlement of 23 days plus one volunteer day, private medical throughVitality, group personal pension -4% employer and 5% employee contributions andLife Insurance at4 x salary. Other benefits include: Employee Assistance Programme More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Oryx Align Limited
management principles and methodologies Excellent communication skills, with the ability to present ideas clearly and persuasively Desirable: Experience in working within the construction, data centre and commercial property sectors Certification in project management (PMP, PRINCE2, etc.) is a plus Technical certifications in networking, cloud and cyber technologies or experience in working with leading IT providers to validate technical expertise. … ITILCertification: Understanding of IT service management best practices What you will get from OryxAlign Along with competitive salary and training and development you will receive leave entitlement of 23 days plus one volunteer day, private medical throughVitality, group personal pension -4% employer and 5% employee contributions andLife Insurance at4 x salary. Other benefits include: Employee Assistance Programme More ❯
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
Sopra Steria Group
IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITILcertification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this More ❯
Lincoln, Lincolnshire, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
of market-leading technology services across the organisation. You will ensure SLAs are consistently met and exceeded, driving a first-rate IT Service function for users, operating within an ITIL environment. Service Transition will be a central focus of the role, as the business are continuously looking to invest in best-in-class, high-quality services, and you will … experience: At least 2-3 years commercial experience in a similar IT Service Manager/IT Service Delivery role. A strong level of understanding and professional experience with ITIL. ITIL certifications (desirable, but not essential). Service Transition. Incident Management. Job Offer Starting salary of £40,000 - £42,000 . 12% company pension contribution. Annual bonus. + more. More ❯
Huntsville, Alabama, United States Hybrid / WFH Options
All Points Logistics LLC
CompSci or related discipline US CITIZENSHIP REQUIRED YEARS OF EXPERIENCE: 5 - 10 Years US CITIZENSHIP REQUIRED SKILLS/CERTIFICATIONS: US CITIZENSHIP REQUIRED 5-years Linux and Windows administrator experience ITILcertification JIRA/Atlassian environment experience required Ability to facilitate weekly meetings with Data Center service managers, leads, and the NASA customer across the Agency. SECURITY CLEARANCE: FULL More ❯
Herndon, Virginia, United States Hybrid / WFH Options
MANTECH
and programs in the IC Community Experience managing hybrid (remote and onsite) teams Experience managing a software or applications development team Experience serving as a Scrum Master PMP or ITILcertification Clearance Requirements: Active/current TS/SCI w/Polygraph Physical Requirements: Must be able to remain in a stationary position 50% of the time KN.7.23 More ❯
Reston, Virginia, United States Hybrid / WFH Options
TekSynap
Background in information technology with a focus on cloud architecture , including multi-tier or hybrid environments and enterprise-level designs. Certifications (must include): Certified Information Systems Security Professional ( CISSP ) ITILCertification Cloud FinOps Certified Practitioner (FOCP) Education: Master's degree (M.S.) in Computer Science , Information Technology , Information Security , or a closely related field. Clearance: Must obtain a Public More ❯