the ServiceNow platform and assist with future developments and new features. Produce weekly and ad-hoc reports for all levels of management, managing the service reporting and governance. Govern ITIL-aligned processes including Change, Problem, Incident & Service Transition. Lead team meetings, manage team workload and help foster cross-departmental collaboration. Skills Required 5 years+ Service Management experience in a … management position within a law firm. Strong understanding of IT Service Management (ITSM) and the ITIL best practice framework, ideally ITIL certified. Strong knowledge of ServiceNow. More ❯
the ServiceNow platform and assist with future developments and new features. Produce weekly and ad-hoc reports for all levels of management, managing the service reporting and governance. Govern ITIL-aligned processes including Change, Problem, Incident & Service Transition. Lead team meetings, manage team workload and help foster cross-departmental collaboration. Skills Required 5 years+ Service Management experience in a … management position within a law firm. Strong understanding of IT Service Management (ITSM) and the ITIL best practice framework, ideally ITIL certified. Strong knowledge of ServiceNow. More ❯
london (city of london), south east england, united kingdom
Totum Partners
the ServiceNow platform and assist with future developments and new features. Produce weekly and ad-hoc reports for all levels of management, managing the service reporting and governance. Govern ITIL-aligned processes including Change, Problem, Incident & Service Transition. Lead team meetings, manage team workload and help foster cross-departmental collaboration. Skills Required 5 years+ Service Management experience in a … management position within a law firm. Strong understanding of IT Service Management (ITSM) and the ITIL best practice framework, ideally ITIL certified. Strong knowledge of ServiceNow. More ❯
Infrastructure Engineer - ITIL/SaaS Manchester - office based 5 days a week £50-55k pa As part of a new IT Service Delivery team you will maintain and support corporate infrastructure, networking, cloud services and applications. This role plays a vital role in the day-to-day operations and stability of the global IT environment. This role combines … daily user support with strategic IT transformation. You will need experience supporting Windows Servers, MacOS, Altassian and Google Workspace applications. You must be ITIL certified and have demonstrable experience supporting SaaS, IaaS and PaaS. Please send a CV detailing your relevant experience for consideration. Infrastructure Engineer - ITIL/SaaS Manchester - office based 5 days a week More ❯
and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption Central London – 4 days per week onsite initially, dropping to 3 once passed More ❯
and vendor relationships * Skilled in business process mapping, workflow automation and data modelling * Familiarity with enterprise integrations and APIs * Strong understanding of IT governance, compliance and security principles * Ideally ITIL certified with experience in ITIL change management * Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially, dropping to 3 once passed More ❯
and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially, dropping to 3 once passed More ❯
and vendor relationships * Skilled in business process mapping, workflow automation and data modelling * Familiarity with enterprise integrations and APIs * Strong understanding of IT governance, compliance and security principles * Ideally ITIL certified with experience in ITIL change management * Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially, dropping to 3 once passed More ❯
london (city of london), south east england, united kingdom
Context Recruitment
and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption Central London – 4 days per week onsite initially, dropping to 3 once passed More ❯
and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption Central London – 4 days per week onsite initially, dropping to 3 once passed More ❯
