item status, change status/schedule and configuration audits to the customer and management, keeping leadership informed of CM progress and escalating any identified roadblocks as necessary • Provide latest ITIL/ITSM configuration and change management (CM) processes and to contribute valuable insights and recommendations for the selection and identification of hardware and software configuration approved items that align … to acquire SCI Minimum Education: Bachelor's Degree Minimum Years of Experience: 10 years of relevant experience Required Certifications: • At least one of the following certifications are required: o ITIL Certified o NDIA Certification o Data Management Certification o CompTia Security+ or higher-level DOD 8140 certification Preferred: • Configuration Management Principles and Implementation Certification • CM2 … PRO Certification • Experience with ServiceNow More ❯
Chatham, Kent, England, United Kingdom Hybrid / WFH Options
INTEC SELECT LIMITED
Exchange Online, Office 365, Citrix and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITILcertification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant will be in touch. Call More ❯
environments Preferred Qualifications: • Experience with federal government IT operations • Knowledge of major incident management procedures • Familiarity with CBP applications and systems • Experience managing bilingual support operations (English and Spanish) • ITILcertification Performance Responsibilities: • Service Level Management: Maintain 85% calls answered within 60 seconds • Email Processing: Ensure 90% processing within 12-hour SLA • Staff Management: Maintain optimal staffing levels More ❯
for adoption, maternity and paternity Flexible working conditions and hybrid work model What we're looking for 5 years of experience in a similar role or project management capacity ITIL qualification (at least v3 Foundation). Proven ability to perform under pressure and manage multiple clients. Strong critical thinking and continual service improvement mindset. Excellent communication, negotiation, and presentation More ❯
be able to: • Maintain an up to date understanding an evolving IT service baseline of networks, virtualization, hosting, and other enterprise IT capabilities • Leverage a working understanding of the ITIL framework and apply it towards the oversight and maturity of an evolving IT operations • Assess proposed service delivery alignment against service operations requirements and mission objectives • Oversee service operations … decision makers on failures, and offer recommendations for improvement • Ensure plans, processes, procedures, and other relevant documentation are continuously aligned to mission needs • Provide recommendations on requirements, content, scheduling, certification strategies, and other relevant features as requested by the Government • Operate proactively with ability to lead and execute project engagements without direct leadership oversight and/or participation • Identify … Masters in a STEM related field and three (3) years or more experience • Experiences with Intelligence Community (IC) infrastructure is a plus • PMP is a plus, but not required • ITILcertification is a plus, but not required • Clearance: • TS/SCI with CI Polygraph Geographic Locations: Springfield, Virginia, On-Site Position Travel: 25% Timing: LV8D Solutions accepts applications More ❯
person specification and job description for further information about this role. Person Specification Qualifications Essential Educated to A - C GCSE standard or equivalent., e.g., City and Guilds, NVQ3 etc ITIL Qualification Desirable Microsoft Certifications Knowledge and Experience Essential Knowledge of computer hardware and software applications Providing a customer service function Desirable Experience with NHS systems and processes Disclosure and More ❯
resources and timelines • Contribute to customer roadmaps and value delivery • Participate in remote and on-site work as needed What We're Looking For Basic to intermediate Microsoft 365 certification Some experience with Unified Communications (e.g., Teams Voice, SIP trunking, SBCs) Strong communication and documentation skills A proactive, customer-focused mindset Willingness to work flexible hours during key project … phases Full UK driving licence Desirable (but not essential) Experience with Audiocodes media packs, or similar gateways Knowledge of network infrastructure (VPNs, firewalls, load balancers) PRINCE2 Foundation or ITILcertification Why Join Us? • Clear progression path into Project Management or Technical Consultancy • Supportive team culture with a focus on learning and development • Exposure to enterprise-level deployments and More ❯
Huntsville, Alabama, United States Hybrid / WFH Options
All Points Logistics LLC
CompSci or related discipline US CITIZENSHIP REQUIRED YEARS OF EXPERIENCE: 5 - 10 Years US CITIZENSHIP REQUIRED SKILLS/CERTIFICATIONS: US CITIZENSHIP REQUIRED 5-years Linux and Windows administrator experience ITILcertification JIRA/Atlassian environment experience required Ability to facilitate weekly meetings with Data Center service managers, leads, and the NASA customer across the Agency. SECURITY CLEARANCE: FULL More ❯
Cloud (Azure) and Backup Services. · Ability to identify potential risks in technical operations and develop mitigation strategies to prevent disruptions. · Ideal certifications: (or demonstrable equivalent competency and knowledge) o ITIL certified (at least v3) Prince 2. o Microsoft Certified Solutions Architect o Microsoft Enterprise Administrator o Microsoft Security Operations Analyst Associate o Microsoft 365 Endpoint Administratoro InTune Please note More ❯
Security, Cloud and Backup Services. · Ability to identify potential risks in technical operations and develop mitigation strategies to prevent disruptions. · Ideal certifications: (or demonstrable equivalent competency and knowledge) o ITIL certified (at least v3) Prince 2. o Microsoft Certified Solutions Architect o Microsoft Enterprise Administrator o Microsoft Security Operations Analyst Associate o Microsoft 365 Endpoint Administratoro InTune Please note More ❯
experience in AWS cloud services. Proficient in AngularJS, Jenkins, Karate, Gherkin and Cypress, Cloudformation, Jenkins, Groovy and deploying to native AWS services like ECS, S3, Lambda, SQS, Step Functions. Certification: Expected to have AWS Certified DevOps Engineer Professional accreditation or above Responsibilities: Write clean, secure code using test-driven approach. Create reusable and open code. Collaborate with other developers. … Apigee) Proficiency in AngularJS, Jenkins, Karate, Node 10, Groovy, Bash, Typescript. Knowledge of Gherkin, Cypress, Jest Tooling: Gitlab, Jenkins, CloudFormation, Maven, Docker, Fortify on Demand, SonarQube AWS DevOps Engineer certification or above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITILcertificationMore ❯
Wat we van je vragen Hbo+ werk- en denkniveau Kennis van informatiebeveiliging, ISO27001/2, SOC1/2, NIS2 en ISF Ervaring met Prince2 en/of Agile en ITIL Informatiebeveiligingscertificaten (bijv. CISA/CISM/CISSP/CCSP) Ervaring met privacy en GDPR/AVG Ervaring met projectmatig werken in IT Goede beheersing van Nederlands en Engels, zowel More ❯
Wat we van je vragen Hbo+ werk- en denkniveau Kennis van informatiebeveiliging, ISO27001/2, SOC1/2, NIS2 en ISF Ervaring met Prince2 en/of Agile en ITIL Informatiebeveiligingscertificaten (bijv. CISA/CISM/CISSP/CCSP) Ervaring met privacy en GDPR/AVG Ervaring met projectmatig werken in IT Goede beheersing van Nederlands en Engels, zowel More ❯
Responsibilities: Service Delivery Excellence Own operational targets and ensure services are running smoothly, securely, and efficiently. Use ITSM tools to log, track, and resolve issues with precision. Ensure full ITIL alignment Incident, Problem, Change, and Continual Improvement are your bread and butter. Work across infrastructure and cloud (Azure, AWS) to provide hands on technical guidance when needed. Champion service … WAN, Wi-Fi), infrastructure, and cloud (Azure, AWS). Outstanding communication, problem-solving, and stakeholder management skills. Passion for service excellence and a proactive approach to continuous improvement. Advantageous: ITIL qualification (intermediate or higher preferred). Experience with Autotask or similar ITSM tools. Project or transition management experience. Customer excellence training or certifications. What's In It for You More ❯
Additional years of work experience in lieu of degree is acceptable. Active DoD Secret Security Clearance and ability to obtain a DoD Top Secret clearance Hold and active security certification that meets DOD 8570 IAT level II or higher, such as Security+ within 14 days of hire Understanding of ITIL foundation or ITIL certified Experience in architecture … with agile development Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA and Confluence. Understanding of ITIL foundation or ITIL certified. Bachelor's/Master's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related More ❯
update sets are captured, retrieved, and committed correctly in the target instances Compliance and audit readiness Perform regular audits of update sets to ensure compliance with internal policies and ITIL standards Document deployment procedures and rollback plans for major updates Ensure that update sets do not contain unwanted or unnecessary changes (e.g., personal test scripts) Automation and optimization Utilize … working with update sets Act as a liaison between configuration management and change management teams to minimize deployment risks. Basic Qualifications Requires a US Citizenship. Hold and active security certification that meets DOD 8570 IAT level II or higher, such as Security+ within 14 days of hire Must hold an active DoD Secret clearance. Must be able to commute … management Preferred Qualifications Possesses 3-5 years' experience with ServiceNow administration, configuration management and maintenance of the ServiceNow platform. Prior knowledge and experience with ServiceNow's ATFs Understanding of ITIL foundation or ITIL certified AWS cloud certifications Knowledge of Agile development methodologies. Knowledge of Jira and Confluence. Windward Consulting strives to attract and retain the best individuals and More ❯
experience developing in ServiceNow 2. Experience with ServiceNow Discovery and CMDB 3. OMT "Order Management Tracking and TNI "Telecommunications Inventory" Module Experience . 4. Ability to get their Sec+ certification within first 2 weeks of starting Candidate must be able to be on site at Fort Meade, Scott AFB, or Hill AFB daily. At a minimum, a Secret clearance … ServiceNow implementation. Works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities • Support the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, and TSOM modules. • Create and … quality and integrity are maintained. • Works with and mentors junior developers to guide and coach them throughout each project. Basic Qualifications • Requires a US Citizenship. • Hold and active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) • Must hold an active DoD Secret clearance. • Must be able to commute to Scott AFB, IL, Ft. Meade More ❯
ServiceNow implementation. Works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities Support the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, and TSOM modules. Create and … quality and integrity are maintained. Willingness to further grow and enhance skillset from more senior developers throughout each project. Basic Qualifications Requires a US Citizenship. Hold and active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) Must hold an active DoD Secret clearance. Must be able to commute to Scott AFB, IL, Ft. Meade … testing methodology Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management More ❯
data quality and integrity are maintained. Works with and mentors junior developers to guide and coach them throughout each project. Qualifications Requires a US Citizenship. Hold and active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) Must hold an active DoD Secret clearance. Must be able to commute to Scott AFB, IL, Ft. Meade … testing methodology Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management More ❯
The Role As IT Technical Analyst, you will: Oversee the day-to-day delivery of IT services, ensuring availability, security, and minimal disruption. Lead IT operations in line with ITIL best practices, including incident, problem, change, and asset management. Develop and implement IT operations strategies that support wider business objectives. Manage IT infrastructure, including Windows Server, SQL, virtualisation platforms … operations. Strong expertise in Windows Server, SQL, Virtualisation, and Cisco Networking (certifications preferred). Experience with Microsoft 365 administration and ERP systems (Syspro ERP desirable). Solid knowledge of ITIL frameworks, IT Service Management, and Cloud Technologies. Proven experience managing external vendors and IT contracts. A proactive, problem-solving approach with excellent team-building skills. Desirable Qualifications ITILMore ❯
experience; or 2-6 years of professional experience with a related Master's degree. Additional experience may be excepted in lieu of degree. Active DoD Secret Security Clearance Security+ certification or equivalent DoD 8570 IAT II certification within 60 days of start date Understanding of ITIL foundation or ITIL certified Experience in architecture, design, development, and More ❯
experience/combined education, with 8+ years of professional experience; or 6+ years of professional experience with a related master's degree. Must have an active Secret clearance Security+ certification or equivalent DoD 8570 IAT II certification within 14 days of start date. Experience leading solution design and architecture development for a complex cloud-based system. Experience with … as Code, and CI/CD implementation. Familiarity with CI/CD techniques, containerized pipelines, and DevOps practices. Understanding of network routing devices and network device configurations. Understanding of ITIL foundation or ITIL certified. AWS cloud certifications. Experience managing or leading a geographically dispersed team. If you want to apply for this job please Contact Us Or send More ❯
Laurel, Maryland, United States Hybrid / WFH Options
TEKsystems c/o Allegis Group
monitoring, service design, and other IA program support functions. • Employing SE approach for systems planning design, execution, and sustainment. Basic Qualifications: • Requires a US Citizenship. • Hold and active security certification that meets DOD 8570 IAT level II or higher, such as Security+ upon start. • Bachelor's Degree with 4-8 years of relevant experience or master's with … enterprise implementations. • Experience with DevOps/DevSecOps, Configuration as Code, Infrastructure as Code, and CI/CD implementation. • Understanding of network routing devices and network device configurations • Understanding of ITIL foundation or ITIL certified • AWS cloud certifications Additional Skills & Qualifications Must hold an active Secret clearance and Sec+ certification. A plus is for any candidates that have a More ❯
resourcing@mft.nhs.uk. Were looking forward to hearing from you! Person Specification Qualifications Essential Masters qualification or equivalent level of experience within Informatics or equivalent IT relevant experience Management Qualification ITIL Foundation Level qualification Evidence of Personal Development Desirable ITIL Intermediate Level qualification Experience Essential Extensive technical background in IT working in an Infrastructure support role Significant experience in More ❯
analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional More ❯