improvement projects Lead or contribute to CAB/eCAB meetings and customer/internal notifications Provide Level 1 Mimecast support and work towards achieving L1 (required) and L2 (preferred) certification Ensure compliance with event, incident, and change management processes Support and drive continual improvement of operational procedures and processes Job Requirements: ITILcertification required; Cisco, Microsoft, VMware More ❯
Solid understanding of business process and requirements in a support environment Recent graduate or on your final year of studies towards a degree or related program or other academic certification; equivalent experience accepted in lieu of degree (0-3 years of experience) Desired Skills: Ability to work as a team member in a cross-functional matrix environment. Excellent presentation … skills Ability to apply knowledge and formulate customer recommendations. Ability and propensity to regularly learn and apply new skills in the networking environment Incident Management experience and/or ITILcertification is a great plus Why Cisco , where each person is unique, but we bring our talents to work as a team and make a difference. Here's More ❯
this opportunity, we encourage you to apply today! Responsibilities: Oversee service management Maintain client relationships Escalation Management Manage resources Continual Service Improvement Handle financial management Required Skills/Experience: ITILcertification Experience in service management Background in working with MSPs Supplier management skills good technical understanding - LAN, WAN Cloud Etc 5+ years of Service management experience Benefits: Health More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Oryx Align Limited
management principles and methodologies Excellent communication skills, with the ability to present ideas clearly and persuasively Desirable: Experience in working within the construction, data centre and commercial property sectors Certification in project management (PMP, PRINCE2, etc.) is a plus Technical certifications in networking, cloud and cyber technologies or experience in working with leading IT providers to validate technical expertise. … ITILCertification: Understanding of IT service management best practices What you will get from OryxAlign Along with competitive salary and training and development you will receive leave entitlement of 23 days plus one volunteer day, private medical throughVitality, group personal pension -4% employer and 5% employee contributions andLife Insurance at4 x salary. Other benefits include: Employee Assistance Programme More ❯
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
Sopra Steria Group
IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITILcertification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this More ❯
IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITILcertification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this More ❯
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITILcertification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this More ❯
Work Together, Achieve Together). Desirable Experience and eligibility to drive small company vehicle. Qualifications Essential European Computer Driving License (ECDL), relevant diploma or equivalent knowledge/experience. Desirable ITiL Qualification. Microsoft Professional Qualification. Experience Essential The use of a centralised helpdesk call logging environment. Good knowledge of Microsoft Office. A good understanding of Windows 10. Experience supporting desktop More ❯
Miro/Whiteboarding etc) Familiarity with helpdesk operations is a plus A good understanding of AI and LargeLanguage Models (LLMs) (highly advantageous). Microsoft Certified Trainer status (desirable). ITIL qualification (desirable). Practical experience with Power Automate and Copilot Studio (highly advantageous). Core competencies Active Listening - The ability to listen attentively and empathetically to learners Communication skills More ❯
Tampa, Florida, United States Hybrid / WFH Options
All Points Logistics LLC
work ON-SITE is required. Active, current, and fully adjudicated US DoD Top Secret Clearance w/SCI eligibiity is required. No Exceptions. At least one IAT II Compliant Certification is required (ex: Sec+CE, CySA+, CCNA, etc.) ITILCertification highly desired. SECURITY CLEARANCE: FULL UNITED STATES CITIZENSHIP REQUIRED Active, current, and fully adjudicated US Department of Defense More ❯
resources and timelines • Contribute to customer roadmaps and value delivery • Participate in remote and on-site work as needed What We're Looking For Basic to intermediate Microsoft 365 certification Some experience with Unified Communications (e.g., Teams Voice, SIP trunking, SBCs) Strong communication and documentation skills A proactive, customer-focused mindset Willingness to work flexible hours during key project … phases Full UK driving licence Desirable (but not essential) Experience with Audiocodes media packs, or similar gateways Knowledge of network infrastructure (VPNs, firewalls, load balancers) PRINCE2 Foundation or ITILcertification Why Join Us? • Clear progression path into Project Management or Technical Consultancy • Supportive team culture with a focus on learning and development • Exposure to enterprise-level deployments and More ❯
or Oracle Fusion Applications. Proven ability to manage and support complex Oracle environments (on-prem and/or cloud). Familiarity with infrastructure components supporting Oracle systems Experience with ITIL practices, preferably ITIL-certified. Demonstrated experience managing third-party vendors and support teams. Excellent communication and stakeholder management skills. Strong analytical and problem-solving abilities. Preferred Qualifications: ITIL v4 Certification Oracle certifications (e.g., Oracle Cloud Infrastructure Foundations Associate, Oracle DBA, or Oracle Apps DBA) Experience with hybrid cloud environments Experience in regulated industries (e.g., finance, healthcare) What We Offer: Exposure to a variety of projects and stakeholders across the business Ongoing training and career development opportunities A collaborative and supportive team culture Benefits: Private Health, Group More ❯
Huntsville, Alabama, United States Hybrid / WFH Options
All Points Logistics LLC
CompSci or related discipline US CITIZENSHIP REQUIRED YEARS OF EXPERIENCE: 5 - 10 Years US CITIZENSHIP REQUIRED SKILLS/CERTIFICATIONS: US CITIZENSHIP REQUIRED 5-years Linux and Windows administrator experience ITILcertification JIRA/Atlassian environment experience required Ability to facilitate weekly meetings with Data Center service managers, leads, and the NASA customer across the Agency. SECURITY CLEARANCE: FULL More ❯
Twyford, Reading, Berkshire, England, United Kingdom
Source4 Personnel Solutions
Office (Excel, Word, Outlook) · Willingness to work flexible hours, including shift patterns and potential on-call · Must be able to obtain Security Clearance (or willing to undergo the process) · ITILcertification is advantageous but not essential · A good commute to the office is essential to support team integration and training Please note: As you can appreciate we are More ❯
Twyford, Reading, Berkshire, England, United Kingdom
Source4 Personnel Solutions
Office (Excel, Word, Outlook) · Willingness to work flexible hours, including shift patterns and potential on-call · Must be able to obtain Security Clearance (or willing to undergo the process) · ITILcertification is advantageous but not essential · A good commute to the office is essential to support team integration and training Please note: As you can appreciate we are More ❯
Vectorworks. Excellent communication and interpersonal skills. Preferred (But Not Essential) Experience in the live events, theatre, or broadcast sectors. A degree in Electronic Engineering, Computer System Engineering, or similar. ITILcertification or other formal IT infrastructure credentials. Familiarity with coding in C or C++ (Qt framework experience is a bonus). What We Offer Competitive salary based on More ❯
Security, Cloud and Backup Services. · Ability to identify potential risks in technical operations and develop mitigation strategies to prevent disruptions. · Ideal certifications: (or demonstrable equivalent competency and knowledge) o ITIL certified (at least v3) Prince 2. o Microsoft Certified Solutions Architect o Microsoft Enterprise Administrator o Microsoft Security Operations Analyst Associate o Microsoft 365 Endpoint Administratoro InTune Please note More ❯
stakeholders, analyze performance trends, and manage escalations. You promote continual service improvement and contribute to broader service initiatives. You build senior-level relationships, influence outcomes, and share best practices. ITIL certified, with experience in regulated industries; PRINCE2, Lean, Six Sigma, and APM are desirable. Whats in it for you? We offer a range of benefits designed to support your More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Energy
stakeholders, analyze performance trends, and manage escalations. You promote continual service improvement and contribute to broader service initiatives. You build senior-level relationships, influence outcomes, and share best practices. ITIL certified, with experience in regulated industries; PRINCE2, Lean, Six Sigma, and APM are desirable. Whats in it for you? We offer a range of benefits designed to support your More ❯
stakeholders, analyze performance trends, and manage escalations. You promote continual service improvement and contribute to broader service initiatives. You build senior-level relationships, influence outcomes, and share best practices. ITIL certified, with experience in regulated industries; PRINCE2, Lean, Six Sigma, and APM are desirable. Whats in it for you? We offer a range of benefits designed to support your More ❯
stakeholders, analyze performance trends, and manage escalations. You promote continual service improvement and contribute to broader service initiatives. You build senior-level relationships, influence outcomes, and share best practices. ITIL certified, with experience in regulated industries; PRINCE2, Lean, Six Sigma, and APM are desirable. Whats in it for you? We offer a range of benefits designed to support your More ❯
creation of documentation to support users Awareness of data protection principles e.g. GDPR. A fundamental understanding and appreciation of a variety of underlying web technologies. Desirable Skills and Experience ITIL Qualifications. Technical accreditation's e.g. Microsoft MCSA/Cisco CCNA/etc. Experience of working with AV equipment Experience Why Arden: At Arden, you will become a part of More ❯
and IT teams it may require a degree of out of hours working including attending team meetings and interactive with other IT Operations team members. What you will bring: ITIL qualified or relevant experience. Strong and broad understanding of IT methodologies, frameworks and best practices. A strong understanding of operational risk and risk-related control frameworks and practices such … COCO, COSO, ISO, ITIL, CMM, COBIT, etc.) Good technical background in a range of infrastructure technologies, specifically within a virtualized and standardised environment. Experience working in a regulated environment. Experience working with infrastructure technologies within a centrally managed cloud environment. Experience of IT Disaster Recovery planning and testing. Experience in IT service management principles. Experience in managing 3rd party More ❯
Country: United Kingdom Location: London Sector: Project Manager Daily Rate: EUR 340 per day Job Type: Contract Technologies: ISO 20000 ITIL V3 Prince 2 transition management onshore/offshore COTS implementation JIRA Atlassian document and content management systems Agile/Scrum OOP Java Software development methodologies Communication Project Manager - London - 340 euros per day Posted Wednesday, 30 August … Project Manager, to join a large European organisation based in London, initially till the end of year, with strong possibility of extension. The ideal candidate will be ISO or ITIL certified and have industry experience in the pharmaceutical and public sectors. ISO 20000 and/or ITIL V3 certification is desirable. Certification in Project Management is … offshore teams Experience dealing with multiple stakeholders and senior Project managers. Schedule, plan and organize IT resources to ensure effective and successful completion of releases & changes. Knowledgeable in the ITIL v3 Transition lifecycle. Raise Change requests & releases and validate quality for approval by changes authorities. Experience in use of Jira SDLC and Service desk will be considered an advantage More ❯
software. Must be familiar with Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. You must ideally have an ITIL certification. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to meet various teams and heads More ❯