51 to 61 of 61 Permanent ITIL Certification Jobs

analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional More ❯

analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional More ❯

analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional More ❯

Server Infrastructure (or equivalent: MCSE, MCP). vSphere Foundations (or equivalent: VCP, VCAP). AWS Certified Cloud Practitioner (or equivalent: AWS Solutions Architect – Associate, AWS SysOps Administrator – Associate). ITIL Certification. Strong knowledge of Citrix (management, monitoring, troubleshooting). Good understanding of storage appliances (NetApp, IBM, Lenovo, HP). Familiarity with Cisco Meraki, Cisco Firepower, routers, and firewall concepts. … Experience in ITIL frameworks, incident/problem/change management, and project/change management. Exceptional communication (written and verbal) and stakeholder management skills. Strong analytical, listening, and problem-solving abilities. More ❯

of existing architecture and manage configuration migrations. Participate in workshops to refine processes and workflows. Essential Skills & Experience In-depth knowledge of ServiceNow modules and functionality. Strong understanding of ITIL processes and best practices. Experience in large, complex enterprise environments with multiple integration points. Skilled in designing and implementing scalable, robust architectures. Knowledge of cloud services, enterprise software, cybersecurity … and emerging tech such as AI and IoT. ITIL certification. Proven track record delivering complex IT solutions that meet business needs. Strong leadership, mentoring, and stakeholder engagement skills. Excellent communication and presentation abilities. Ability to manage multiple priorities and meet deadlines. Current awareness of technology market trends. Eligibility for SC clearance. Desirable ServiceNow Certified Master Architect (CMA) or Certified More ❯

are responsible for service standards of our business orientated technologies. You will be responsible for all stages of service within the lifecycle driving service excellence with a blend of ITIL and Agile. You must maintain exceptional relationships with stakeholders to manage their needs, technical teams to maximise service and delivery and suppliers to manage the service they provide. Responsibilities … and manage all proactive actions to reduce risk/reoccurrence of major incidents. Provide regular high-quality executive reporting about service-related matters and any ad hoc requirements. Qualifications ITIL Certifications Technical Competencies Action Planning - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing appropriate plans or performing necessary actions based More ❯

services and systems Please see attached job description for further information. Person Specification Education and Training Essential Good knowledge of IT infrastructure. Microsoft Office Specialist or equivalent Qualification. Desirable ITIL Qualified. Formal Customer Service Training. Knowledge and Skills Essential ITIL Foundation Methods. Knowledge of one or more NHS computer system(s), hardware or software and procedures. Advanced Microsoft More ❯

looking forward to hearing from you! Person Specification Qualifications Essential Education to a minimum of Masters Degree level or equivalent post graduate qualification or equivalent senior level experience Formal certification (CISSP, CISM or CRISC) and/or formal training in information security standards and best practice (e.g.: ISO 27001/2, COBIT, Cyber Essentials) Advanced level of IT literacy … with experience of using a range of IT applications Significant evidence of continued professional development Desirable ITIL Qualification COBIT Knowledge and Experience Essential Proven and significant leadership experience and/or formal management qualification Demonstrated expertise in an IT Security environment Direct experience of strategic and budgetary planning and financial management and controls Previously worked within the NHS A More ❯

Escalating and or raising higher severity incidents, risks or proactive problem tickets with their relevant owners. You will collaborate closely with your team and other Service Operations teams, including ITIL functions, Technology Office teams, our Service Providers, and our customers becoming a key player in delivering excellent customer service. Working with the technical operations centre (TOC) you will focus … detect wider impacting issues, raising problems or risks. · Ensuring governance and compliance to existing processes and any regulatory requirements. · Ensure relevant processes are consistently applied for efficient handovers between ITIL functions such as incident, problem and change tickets, ensuring ownership and updates throughout their lifecycle. Feeding into retrospectives. · As required build and run service management reporting for your aligned … service(s) ensuring accuracy and available on time. · Raise, and manage risks associated with the service(s) ensuring ownership Requirements · ITIL Accreditation · V4 Foundation equivalent or above · Problem solving · Incident management · ITSM toolset experience · Risk management · Highly resilient with an aptitude to work well under pressure. · Being able to balance conflicting priorities. · Adaptability and the ability to cope with More ❯

Sector & Not-for-Profit team are working closely with a really interesting Civil Service organisation that works to support everyone with managing their money. They are looking for an ITIL qualified Lead Change & Release Managers who has managed business change and IT releases for a complex organization and who can effectively communicate with stakeholders at all levels. What the … are understood, communicated and service outages are minimised Co-ordinating with stakeholders across the supplier ecosystem, both internal and external Ensure new releases and processes are in line with ITIL standards Taking ownership of the Emergency Change Processes - working effectively with the incident management team to mitigate any issues What the successful Lead Change & Release Manager will bring to … You will have strong experience of delivering change withing a multi-supplier outsourced model, creating associated change management documentation. Experience working in enterprise scale transition teams all working to ITIL standards Understanding of the Business Drivers of change and the business impact of change in a multi-supplier IT estate Experience establishing change processes following ITIL frameworks A More ❯

Sector & Not-for-Profit team are working closely with a really interesting Civil Service organisation that works to support everyone with managing their money. They are looking for an ITIL qualified Lead Change & Release Managers who has managed business change and IT releases for a complex organization and who can effectively communicate with stakeholders at all levels. What the … are understood, communicated and service outages are minimised Co-ordinating with stakeholders across the supplier ecosystem, both internal and external Ensure new releases and processes are in line with ITIL standards Taking ownership of the Emergency Change Processes - working effectively with the incident management team to mitigate any issues What the successful Lead Change & Release Manager will bring to … You will have strong experience of delivering change withing a multi-supplier outsourced model, creating associated change management documentation. Experience working in enterprise scale transition teams all working to ITIL standards Understanding of the Business Drivers of change and the business impact of change in a multi-supplier IT estate Experience establishing change processes following ITIL frameworks A More ❯