Wat we van je vragen Hbo+ werk- en denkniveau Kennis van informatiebeveiliging, ISO27001/2, SOC1/2, NIS2 en ISF Ervaring met Prince2 en/of Agile en ITIL Informatiebeveiligingscertificaten (bijv. CISA/CISM/CISSP/CCSP) Ervaring met privacy en GDPR/AVG Ervaring met projectmatig werken in IT Goede beheersing van Nederlands en Engels, zowel More ❯
Wat we van je vragen Hbo+ werk- en denkniveau Kennis van informatiebeveiliging, ISO27001/2, SOC1/2, NIS2 en ISF Ervaring met Prince2 en/of Agile en ITIL Informatiebeveiligingscertificaten (bijv. CISA/CISM/CISSP/CCSP) Ervaring met privacy en GDPR/AVG Ervaring met projectmatig werken in IT Goede beheersing van Nederlands en Engels, zowel More ❯
cycle management; Network, Server, Web and Database technology design and implementation; Technology Security processes and best practices; Asset tracking and configuration management, data centre management and modernisation/transformation. ITILCertification is desirable as are relevant technical qualifications. This is an Agile environment - very dynamic with constant challenges and change required. Previous experience of growth with businesses/ More ❯
HP Server Hardware support Qualified VMware Experience Knowledge of Oracle databases Knowledge of networking and switch configuration experience Linux & Windows server administration CNAP experience, Cloud Based Applications eg. Kubernetes ITIL qualification Must be proactive, focus on service improvements and capable of taking the lead on own initiative What we offer 28 days annual leave (excluding public holidays) Bupa Medical More ❯
contact for service-related escalations ️ Driving continuous improvement initiatives to enhance service delivery and customer satisfaction ️ Monitoring service performance and implementing strategies for optimizing IT operations ️ Ensuring compliance with ITIL framework and best practices What We're Looking For: ️ Proven experience as an IT Service Manager or in a similar IT service management role ️ Strong understanding of ITIL … skills ️ Experience managing cross-functional teams and third-party vendors ️ Ability to analyze complex service issues and propose effective solutions ️ Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) ️ Relevant ITIL certifications and a degree in IT, Computer Science, or related field are a plus More ❯
Responsibilities: Service Delivery Excellence Own operational targets and ensure services are running smoothly, securely, and efficiently. Use ITSM tools to log, track, and resolve issues with precision. Ensure full ITIL alignment Incident, Problem, Change, and Continual Improvement are your bread and butter. Work across infrastructure and cloud (Azure, AWS) to provide hands on technical guidance when needed. Champion service … WAN, Wi-Fi), infrastructure, and cloud (Azure, AWS). Outstanding communication, problem-solving, and stakeholder management skills. Passion for service excellence and a proactive approach to continuous improvement. Advantageous: ITIL qualification (intermediate or higher preferred). Experience with Autotask or similar ITSM tools. Project or transition management experience. Customer excellence training or certifications. What's In It for You More ❯
dissatisfaction or operational disruption. Execute policies and processes outlined by departmental management. Uphold IQUW values in all interactions, ensuring ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITILMore ❯
operational disruption. Policy Adherence: Execute policies and processes outlined by departmental management. Uphold IQUW values in all interactions, ensuring ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITILMore ❯
operational disruption. Policy Adherence: Execute policies and processes outlined by departmental management. Uphold IQUW values in all interactions, ensuring ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITILMore ❯
Additional years of work experience in lieu of degree is acceptable. Active DoD Secret Security Clearance and ability to obtain a DoD Top Secret clearance Hold and active security certification that meets DOD 8570 IAT level II or higher, such as Security+ within 14 days of hire Understanding of ITIL foundation or ITIL certified Experience in architecture … with agile development Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA and Confluence. Understanding of ITIL foundation or ITIL certified. Bachelor's/Master's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related More ❯
Whetstone, Greater London, UK Hybrid / WFH Options
WSP in the UK & Ireland
environment Experience with Oracle Fusion preferred Experience or aptitude in developing and holding training sessions for IT staff, virtually or in person as required A clear understanding of the ITIL framework and an ability to apply ITIL principles within an IT service management environment, ITIL qualification as standard. Solid knowledge and experience of ServiceNow Process orientated with More ❯
Dunstable, Bedfordshire, South East, United Kingdom
Stefanini UK Ltd
of Windows 10 & 11, Expertise of DOS and VBS, Knowledge of PowerShell Knowledge of IOS - iPhone/iPad, MS certified preferable, Successful experiences of a transition phase, trained on ITIL V3 and ideally ITIL certified, Working knowledge of project management - certification is preferable, Knowledge on backup/restore tool is required, Advanced knowledge of virtualization, E-mail More ❯
update sets are captured, retrieved, and committed correctly in the target instances Compliance and audit readiness Perform regular audits of update sets to ensure compliance with internal policies and ITIL standards Document deployment procedures and rollback plans for major updates Ensure that update sets do not contain unwanted or unnecessary changes (e.g., personal test scripts) Automation and optimization Utilize … working with update sets Act as a liaison between configuration management and change management teams to minimize deployment risks. Basic Qualifications Requires a US Citizenship. Hold and active security certification that meets DOD 8570 IAT level II or higher, such as Security+ within 14 days of hire Must hold an active DoD Secret clearance. Must be able to commute … management Preferred Qualifications Possesses 3-5 years' experience with ServiceNow administration, configuration management and maintenance of the ServiceNow platform. Prior knowledge and experience with ServiceNow's ATFs Understanding of ITIL foundation or ITIL certified AWS cloud certifications Knowledge of Agile development methodologies. Knowledge of Jira and Confluence. Windward Consulting strives to attract and retain the best individuals and More ❯
processes. Minimum Requirements: Candidates must have an active TS/SCI Security Clearance. Bachelor's degree in Program/Project Management, Information Systems, Business Management, or another related field. ITIL (Information Technology Infrastructure Library) Certification. 7 years of proven experience in process engineering and improvement, ideally within DoD. 5 years in performing process and requirements analysis. Proficiency in Microsoft … Office suite (Word, Excel, Outlook, PowerPoint, Visio, Power BI, etc.). Proficiency in process mapping and analysis tools/software. Familiarity with industry-specific frameworks (ITIL, COBIT 2019, TOGAF, PMBOK etc.). Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Desired Skills & Qualifications: Certified Business Process … Professional (CBPP). Certification in Six Sigma, Lean, or other process improvement methodologies. Project Management Certification (i.e., CAPM, PMP, CSPM). Experience with project management software (e.g., MS Project, Jira). Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals More ❯
ServiceNow Senior Scrum Master Work schedule: 100% Onsite Location: Scott AFB, IL, Ft. Meade, MD, or Ogden, UT Certification: Certified Scrum Master (CSM), SAFe Scrum Master (SSM) or similar agile project management certification (PMI-ACP). Clearance: Secret clearance Job Description This ServiceNow Scrum Master role requires an experienced Agile Scrum Master to work on a large-scale … multidisciplinary teams. Experience working as a Scrum Master on a software development or other technical team. Certified Scrum Master (CSM), SAFe Scrum Master (SSM) or similar agile project management certification (PMI-ACP). Experience using agile project management tools (e.g. Jira) Excellent written, verbal, and interpersonal communication skills, and time management skills are a must. Ability to thrive in … Preferred Qualifications Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management More ❯
experience/combined education, with 8+ years of professional experience; or 6+ years of professional experience with a related master's degree. Must have an active Secret clearance Security+ certification or equivalent DoD 8570 IAT II certification within 14 days of start date. Experience leading solution design and architecture development for a complex cloud-based system. Experience with … as Code, and CI/CD implementation. Familiarity with CI/CD techniques, containerized pipelines, and DevOps practices. Understanding of network routing devices and network device configurations. Understanding of ITIL foundation or ITIL certified. AWS cloud certifications. Experience managing or leading a geographically dispersed team. If you want to apply for this job please Contact Us Or send More ❯
experience developing in ServiceNow 2. Experience with ServiceNow Discovery and CMDB 3. OMT "Order Management Tracking and TNI "Telecommunications Inventory" Module Experience . 4. Ability to get their Sec+ certification within first 2 weeks of starting Candidate must be able to be on site at Fort Meade, Scott AFB, or Hill AFB daily. At a minimum, a Secret clearance … ServiceNow implementation. Works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities • Support the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, and TSOM modules. • Create and … quality and integrity are maintained. • Works with and mentors junior developers to guide and coach them throughout each project. Basic Qualifications • Requires a US Citizenship. • Hold and active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) • Must hold an active DoD Secret clearance. • Must be able to commute to Scott AFB, IL, Ft. Meade More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Hays Technology
must have the following skills and experience: Proven experience in leading IT support teams - across both 1st and 2nd line - in a fast-paced, customer-facing environment. A relevant ITIL qualification, a strong grasp of ITIL service management principles and hands-on experience using service and asset management tools. Strong working knowledge of contract management best-practice. Great More ❯
ServiceNow Developer Lead Work schedule: 100% Onsite Location: Scott AFB, IL, Ft. Meade, MD, or Ogden, UT Certification: Security+ Clearance: Secret clearance Primary Responsibilities: The successful candidate primary responsibility will be: Support the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, and TSOM modules. Create and maintain Forms, Reports, Views, Workflows, Groups and Roles Create, maintain and … quality and integrity are maintained. Works with and mentors junior developers to guide and coach them throughout each project. Basic Qualifications: Requires a US Citizenship. Hold and active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) Must hold an active DoD Secret clearance. Must be able to commute to Scott AFB, IL, Ft. Meade … testing methodology Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management More ❯
ServiceNow implementation. Works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities Support the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, and TSOM modules. Create and … quality and integrity are maintained. Willingness to further grow and enhance skillset from more senior developers throughout each project. Basic Qualifications Requires a US Citizenship. Hold and active security certification that meets DOD 8570 IAT level II or higher (i.e., Security) Must hold an active DoD Secret clearance. Bachelor's degree from an accredited college in a related discipline … testing methodology Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management More ❯
ServiceNow implementation. Works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities Support the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, and TSOM modules. Create and … quality and integrity are maintained. Willingness to further grow and enhance skillset from more senior developers throughout each project. Basic Qualifications Requires a US Citizenship. Hold and active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) Must hold an active DoD Secret clearance. Must be able to commute to Scott AFB, IL, Ft. Meade … testing methodology Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management More ❯
data quality and integrity are maintained. Works with and mentors junior developers to guide and coach them throughout each project. Qualifications Requires a US Citizenship. Hold and active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) Must hold an active DoD Secret clearance. Must be able to commute to Scott AFB, IL, Ft. Meade … testing methodology Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management More ❯
the ServiceNow platform, with hands-on experience in troubleshooting and minor development. A customer-first mindset, with a proactive approach to problem-solving and service delivery. ServiceNow System Administrator certification (minimum), with at least one Certified Implementation Specialist (CIS) certification preferred. Organised, self-motivated, and capable of managing multiple priorities in a dynamic environment. Other relevant ServiceNow accreditations … integration development. Transferrable skills from previous employment and a knowledge of how these will prove beneficial in this role. Bachelor's degree in computer science or closely related discipline. ITIL Certification. Availability to manage customers outside of the UK & Ireland region. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. About us With over More ❯
the ServiceNow platform, with hands-on experience in troubleshooting and minor development. A customer-first mindset, with a proactive approach to problem-solving and service delivery. ServiceNow System Administrator certification (minimum), with at least one Certified Implementation Specialist (CIS) certification preferred. Organised, self-motivated, and capable of managing multiple priorities in a dynamic environment. Other relevant ServiceNow accreditations … integration development. Transferrable skills from previous employment and a knowledge of how these will prove beneficial in this role. Bachelor's degree in computer science or closely related discipline. ITIL Certification. Availability to manage customers outside of the UK & Ireland region. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. About us With over More ❯
for the business to evolve as an innovative, digitally focused housing association! The ideal candidate will: Hold a degree in computer related vocation (or similar proven experience) and an ITIL qualification. Have proven working knowledge of Microsoft Software/Salesforce/D365 F&O/Power Apps & Automation/SQL/Sharepoint/O365 products/Collaboration Tools. Have … successful delivery of outcomes. Be able to develop and share knowledge with other team members and promote a performance-based culture within the team. Experience of IT Governance and ITIL processes including Change & Release management. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to More ❯