1 to 25 of 38 Permanent ITIL Foundation Certificate Jobs

agreed services levels. The ability to deliver outstanding customer service in a complex environment is essential. About us Guy's and St Thomas' NHS Foundation Trust (GSTT) and King's College Hospital NHS Foundation Trust (KCH) are two of London's largest and busiest teaching hospitals, with …/PS Person Specification Education/Qualifications Essential Postgraduate degree or equivalent experience in a relevant post/s. Desirable IT Technical qualification ITIL Foundation certificate PRINCE2 (Foundation) Previous Experience Essential Extensive proven experience in an Applications Support role gaining knowledge of at least one computer ...

technically savvy individual looking to contribute to the smooth operation of Clinical IT systems? If so, Health Informatics at County Durham and Darlington NHS Foundation Trust may have the perfect role for you! We are seeking a dedicated Systems Support Analyst (Clinical Applications) to join our ever-evolving Systems … years experience in a technical environment with evidence of professional development. Experience of maintaining and supporting computer systems. Use of Microsoft Office Suite. Desirable ITIL Foundation Certificate in IT Service Management. Special Skills & Knowledge Essential Demonstrable skills in Structured Query Language(s) SQL Demonstrable skills ...

exciting opportunity has arisen for an Integration Engineer to join the Systems and Integration team within Health Informatics at County Durham and Darlington NHS Foundation Trust. This Band 6 role will focus on developing robust integration solutions, improving digital workflows and supporting safe, efficient information flow between clinical … outside normal office hours and be part of an on-call rota where required. Qualifications Essential Degree in Computer Science or related discipline. Desirable ITIL Foundation Certificate in IT Service Management, or equivalent knowledge of IT service management principles. Disclosure and Barring Service Check This post ...

summary We are seeking a Senior EPR Configuration Specialist to join the Health Informatics team at County Durham and Darlington NHS Foundation Trust. This Band 6 role will support new EPR development and optimisation activity, helping to ensure digital workflows are configured, tested, documented and implemented in line with … Essential A degree in IT systems, software engineering, computer science or a related subject, or equivalent relevant experience. Evidence of continuous professional development. Desirable ITIL Foundation Certificate in IT Service Management. Special Requirements Essential Commitment to developing own expertise. Ability to keep up to date with current ...

complex issues and challenging client situations, ensuring timely resolution and communication.Implement and maintain robust incident, problem, and request management processes in line with ITIL best practices.Performance Monitoring & Reporting:Define, monitor, and report on key performance indicators (KPIs) and metrics for the Service Desk, identifying trends and areas for improvement.Prepare … experience leading or supervising a Service Desk, IT support, ITSM or Service Delivery team in a client-focused environment.Strong understanding and practical experience with ITIL principles and processes (Incident, Problem, Request, Change Management); ITIL Foundation certification is highly desirable.Demonstrable experience in managing and motivating a team, including ...

data platforms and reporting technologies (e.g. Power BI, Databricks or similar) would be beneficial.Experience using IT Service Management tools such as ServiceNow or Jira.ITIL Foundation certification or equivalent experience (desirable).Strong analytical and problem-solving skills with the ability to investigate complex technical issues.Excellent communication and stakeholder management skills ...

Professional or equivalent certification Proficiency in Terraform, AWS CDK, or CloudFormation Experience with Ansible for configuration management Strong scripting skills (e.g., Python, PowerShell, Bash) ITIL Foundation Certification or experience with ITIL‐based environments Interview Requirements This role will involve a two‐stage interview process: First stage: face ...

manage multiple priorities in a fast-paced environment.Excellent customer service, stakeholder engagement, and problem-solving capabilities.Preferred QualificationsOne or more of the following certifications: ITIL Foundation Certification, CompTIA A+ or Network+ certifications, Microsoft Endpoint Administrator, or Modern Desktop Administrator certification.Cisco networking experience or CCST/CCNA certification.Linux administration experience.Experience ...

Professional or equivalent certification Proficiency in Terraform, AWS CDK, or CloudFormation Experience with Ansible for configuration management Strong scripting skills (e.g., Python, PowerShell, Bash) ITIL Foundation Certification or experience with ITIL-based environments Interview Requirements: This role will involve a two-stage interview process: First stage: face ...

ability to travel to customer locations when those face-to-face connections and on-site working sessions matter most.The Nice-to-HavesITIL Knowledge: ITIL Foundation certification or equivalent practical ITIL process knowledge.Platform Background: Prior experience at or against a service management platform (ServiceNow, Freshservice, Jira Service Management ...

incidents using SIEM tools such as Microsoft Sentinel Investigate and resolve alerts, escalating where necessary Manage and maintain SOC tools, configurations, and updates Follow ITIL-based processes for incident, problem, and service management Produce regular reports and analytics on security incidents Contribute to continuous improvement of SOC processes … tools such as Graylog Scripting or programming (PowerShell, Python, etc.) Knowledge of hybrid AD/Entra ID environments Exposure to Cloudflare or similar technologies ITIL Foundation certification What's in It for You Exposure to a wide range of technologies and industries Supportive team environment with a focus ...

users. Ability to work independently and collaboratively within a multi-campus environment. Desirable Skills Microsoft certifications such as MS-900 or AZ-900 . ITIL Foundation certification or equivalent. Knowledge of PowerShell or basic automation scripting. Experience supporting higher education or multi-site organisations. Personal Attributes Professional, customer ...

similar) Ability to prioritise workload and work effectively in a fast-paced environment. Extra qualities that would be a great fit for our team: ITIL Foundation certification or awareness of IT service management principles. Experience supporting Azure Active Directory, multi-factor authentication, and self-service password reset tools. ...

Strong organisational skills and the ability to prioritise workloads in a fast-paced environment. A proactive approach to continuous improvement and documentation. Desirable Qualifications ITIL Foundation certification. CCNA certification. CompTIA A+, Network+, and/or Security+ certifications. Microsoft certifications such as Azure Fundamentals, Windows Client, or Modern Desktop ...

ITFM, or Flexera One for cost managementBackground in financial modelling, management accounting, or FP&AData engineering certifications (Azure Data Engineer, AWS Data Analytics, dbt)ITIL Foundation certificationExperience in hybrid environments bridging on-premises and cloud cost managementAbout usWe’re a global, team of innovators. Together, we harness engineering ...

Code tools. Scripting skills in PowerShell, Bash or Python. Experience with Grafana, Prometheus or Azure Monitor. Knowledge of DevOps practices and hybrid cloud environments. ITIL Foundation certification. What's on Offer? 12-month contract £60.00 - £66.96 per hour (Inside IR35) Hybrid working with 3 days onsite in Reading ...

Microsoft 365 and end-user hardware. The ability to prioritise workload and manage multiple support requests. Experience working collaboratively within a technical team. Desirable: ITIL Foundation certification. Experience supporting networking, infrastructure or cloud technologies. Knowledge of IT asset management and mobile device management. Understanding of information security ...

support tools. Experience using professional ticketing systems. Excellent organisational, communication and customer service skills. Ability to prioritise workloads and remain calm under pressure. Desirable ITIL Foundation certification. Experience supporting managed print environments. Knowledge of VoIP and connectivity solutions. Experience with automation/workflow platforms. Microsoft certifications. Experience producing ...

Asset Management best practices. Strong stakeholder engagement, workshop facilitation, leadership, and communication skills. Experience producing enterprise architecture documentation, solution blueprints, and governance standards. ITIL Foundation certification required. ServiceNow Certified Implementation Specialist (HAM Pro and/or SAM Pro), TOGAF, IAITAM, or similar certifications would be highly advantageous. ...

environment. Desirable Experience mentoring junior IT engineers. Previous experience working within the education sector. Microsoft Intune/Mobile Device Management. Hyper-V or VMware. ITIL Foundation certification. Apple/iOS device management. Knowledge of safeguarding or education-based IT environments. What's Required Full UK driving licence ...

Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) – Discovery ServiceNow Certified Implementation Specialist (CIS) – Service Mapping ServiceNow Certified Implementation Specialist (CIS) – Event Management ITIL Foundation Certification Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With ...

services - networking/connectivity, virtualisation, cloud (public/private/hybrid), backup, and disaster recovery. Experience working with incident, problem, and change management processes (ITIL framework). Comfortable interpreting technical performance data (SLA/uptime metrics, ticketing trends, capacity reports) and translating it for both technical and non-technical … Excel, BI tools, ticketing/ITSM platforms such as ServiceNow). Detail-oriented, organised, and an effective collaborator across technical and commercial teams. Desirable ITIL Foundation certification (or higher). Exposure to monitoring/observability tooling (e.g. SolarWinds, PRTG, Zabbix, Datadog, or similar). Familiarity with compliance/ ...

Service Management within a large and complex enterprise environment.Experience of managing and governing services delivered through external suppliers and managed service providersYou will hold ITIL Foundation certification and either an appropriate ITIL Intermediate qualification or equivalent service management capability trainingYou will have knowledge of SFTP, Managed File ...

User Computing), and common IT delivery models.Operational Proficiency: Demonstrated experience setting up and managing performance metrics (SLAs, KPIs) and leading formal service review meetings.Certification: ITIL Foundation certification (or equivalent) is highly desirable; deep understanding of IT Service Management processes (Incident, Problem, Change).Soft Skills: Exceptional communication, diplomatic negotiation … resolve vendor disputes quickly and effectively, ensuring service restoration and holding vendors accountable to contractual obligations.IT Service Management (ITSM): Deep practical understanding of ITIL principles (Incident, Problem, and Change Management) as they relate to and are executed by third-party vendors.Stakeholder Communication: Ability to articulate complex vendor performance issues ...

adherence to SLAs. This role would suit someone with previous IT Service Desk or Desktop Support experience, or someone with a strong IT foundation looking to develop their career in a fast-paced support environment. What you'll be doing Troubleshooting and resolving IT hardware and software incidents remotely … networking fundamentals. Desirable Previous experience working within an IT Service Desk or Desktop Support role. Experience working within a Microsoft 365 hybrid environment. ITIL Foundation certification. Full, clean UK driving licence. What's on offer 25 days annual leave plus Bank Holidays. Pension scheme. Enhanced Maternity and Paternity ...