1 to 25 of 63 Permanent ITIL Foundation Certificate Jobs

Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other More ❯

knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office 365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure to cloud platforms (AWS desirable) and web proxy technologies Background in IT risk, controls, and cyber awareness … Desirable: ITIL Foundation Certificate, SSCP Certificate If you’re motivated by the idea of protecting systems that millions of people rely on and want to grow your career in a role that balances technical depth with real business impact, we would love to hear from you We encourage early applications, as the vacancy may close before More ❯

knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office 365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure to cloud platforms (AWS desirable) and web proxy technologies Background in IT risk, controls, and cyber awareness … Desirable: ITIL Foundation Certificate, SSCP Certificate If you’re motivated by the idea of protecting systems that millions of people rely on and want to grow your career in a role that balances technical depth with real business impact, we would love to hear from you We encourage early applications, as the vacancy may close before More ❯

balance multiple priorities, resolve complex issues, and ensure IT services run smoothly in an environment where every second counts. Key Responsibilities Deliver technical support and solutions across the full ITIL service lifecycle Support both operational and project-based tasks, meeting demanding SLAs and deadlines Provide exceptional customer service and guidance to colleagues and stakeholders Maintain strong communication with internal … and mobile operating systems Microsoft Office/365 Active Directory and Group Policy Management Networking (TCP/IP, DNS, DHCP, WAN, LAN) Storage systems and performance monitoring tools Qualifications ITIL Foundation Certificate (essential) Degree or equivalent experience Desirable: Microsoft Certifications, Cisco CCNA, and a keen interest in Formula 1 or Formula E More ❯

balance multiple priorities, resolve complex issues, and ensure IT services run smoothly in an environment where every second counts. Key Responsibilities Deliver technical support and solutions across the full ITIL service lifecycle Support both operational and project-based tasks, meeting demanding SLAs and deadlines Provide exceptional customer service and guidance to colleagues and stakeholders Maintain strong communication with internal … and mobile operating systems Microsoft Office/365 Active Directory and Group Policy Management Networking (TCP/IP, DNS, DHCP, WAN, LAN) Storage systems and performance monitoring tools Qualifications ITIL Foundation Certificate (essential) Degree or equivalent experience Desirable: Microsoft Certifications, Cisco CCNA, and a keen interest in Formula 1 or Formula E More ❯

face; good organisation skills, problem solving skills and attention to detail. If you have any of the following it would be desirable but not essential; Microsoft Certified (Desktop Support) ITIL Foundation Certificate What do we offer in return? Annual salary reviews, company paid private medical insurance, up to 12.5% employer pension contribution, great people, honorary staff status More ❯

time when necessary Well-organized & disciplined, with attention to detail is crucial. The role may require some level of international travel Education/Qualifications Undergraduate degree or equivalent required. ITIL foundation certification essential, ITIL Managers Certificate preferred. Project Management Certification preferred (PMI, PRINCE2 or equivalent). Business Analysis Training and/or Certification highly desirable (e.g. More ❯

risk controls, compliance records, and security documentation to audit standards. Support incident, change, and problem management, driving service improvements. Essential Experience Proven expertise in cryptography, HSMs, and key/certificate management. ITIL Foundation certification and experience in operational security environments. Strong stakeholder management and communication skills. Bachelor’s degree in Computer Science or related discipline. Desirable: Security More ❯

risk controls, compliance records, and security documentation to audit standards. Support incident, change, and problem management, driving service improvements. Essential Experience Proven expertise in cryptography, HSMs, and key/certificate management. ITIL Foundation certification and experience in operational security environments. Strong stakeholder management and communication skills. Bachelor’s degree in Computer Science or related discipline. Desirable: Security More ❯

risk controls, compliance records, and security documentation to audit standards. Support incident, change, and problem management, driving service improvements. Essential Experience Proven expertise in cryptography, HSMs, and key/certificate management. ITIL Foundation certification and experience in operational security environments. Strong stakeholder management and communication skills. Bachelor’s degree in Computer Science or related discipline. Desirable: Security More ❯

and disaster recovery plans. Excellent analytical, diagnostic, and problem-solving skills, with the ability to manage escalations independently and work with minimal supervision. Familiarity with ITSM frameworks, ideally with ITIL Foundation certification or working knowledge of service management best practices. Experience with networking and hardware vendors such as Ubiquiti Unifi, Watchguard, SonicWall, Draytek, Ruckus, TP-Link, and Synology. More ❯

Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow)* Knowledge of RMM tools for device monitoring and remote support* ITIL Foundation certification or awareness of ITIL principles* Microsoft Fundamentals certifications: If you are currently on the lookout for your next exciting career with a proactive & support team environment More ❯

Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow) * Knowledge of RMM tools for device monitoring and remote support * ITIL Foundation certification or awareness of ITIL principles * Microsoft Fundamentals certifications: If you are currently on the lookout for your next exciting career with a proactive & support team environment More ❯

handled efficiently. * Attention to detail and adherence to IT processes. Desirable Skills and Knowledge: * Knowledge of Apple macOS and Linux systems * SQL/MySQL experience * Scripting or automation experience * ITIL Foundation certification or equivalent experience Full job spec will be given on application WA Consultants is an Employment Business and an Employment Agency as described within The Conduct More ❯

to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident management … for the overall quality of services delivered to our customers in line with SLAs and contractual obligations. Main Duties: Line Management Responsibility Ensure excellent customer service is delivered Practice ITIL standards and assist in obtaining accreditations both personally and throughout the business Develop and maintain positive relationships with customers, colleagues and partners Service Delivery Ensure excellent customer service is … appropriate to a member of the Sales team Support sales colleagues in customer meetings Skills and experience Essential Understanding and experience of Service Management practices is required At least ITIL foundation certified Strong service attitude and aiming to build lasting customer relationships Be able to identify and own the implementation of service improvement activities Experience of managing SLA More ❯

implement custom Jira solutions. Configure Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage … SKILLS and EXPERIENCE: Demonstrable relevant experience with Jira Service Management. Bachelor’s degree in Information Technology, Computer Science, or related field. Proven experience as a Jira Service Management Developer. ITIL Foundation Certification, Atlassian Certified Professional, Jira Service Management Essentials. Familiarity with ITIL (Information Technology Infrastructure Library) principles. Strong technical skills around JIRA API’s and related automation. More ❯

and communication skills. Ability to prioritise and manage multiple tasks in a fast-paced environment. You will be required to work in the office fulltime for this opportunity. Desirable: ITIL Foundation certification. Experience with Azure AD, Intune, and endpoint management. Exposure to project work or service improvement initiatives. More ❯

engagement. Professional handling of executive support scenarios. Strong organizational and multitasking ability. Quality focused with strong documentation discipline. Qualifications Bachelor’s Degree in IT, Computer Science, or related field. ITIL Foundation Certification preferred. M365 or CompTIA A+ certification desirable. Tools & Platforms ITSM: ManageEngine Endpoint & Security: CrowdStrike, Zscaler, Intune Collaboration: Microsoft 365 Suite (Teams, SharePoint, OneDrive) Remote Support: Zoho More ❯

engagement. Professional handling of executive support scenarios. Strong organizational and multitasking ability. Quality focused with strong documentation discipline. Qualifications Bachelor’s Degree in IT, Computer Science, or related field. ITIL Foundation Certification preferred. M365 or CompTIA A+ certification desirable. Tools & Platforms ITSM: ManageEngine Endpoint & Security: CrowdStrike, Zscaler, Intune Collaboration: Microsoft 365 Suite (Teams, SharePoint, OneDrive) Remote Support: Zoho More ❯

engagement. Professional handling of executive support scenarios. Strong organizational and multitasking ability. Quality focused with strong documentation discipline. Qualifications Bachelor’s Degree in IT, Computer Science, or related field. ITIL Foundation Certification preferred. M365 or CompTIA A+ certification desirable. Tools & Platforms ITSM: ManageEngine Endpoint & Security: CrowdStrike, Zscaler, Intune Collaboration: Microsoft 365 Suite (Teams, SharePoint, OneDrive) Remote Support: Zoho More ❯

engagement. Professional handling of executive support scenarios. Strong organizational and multitasking ability. Quality focused with strong documentation discipline. Qualifications Bachelor’s Degree in IT, Computer Science, or related field. ITIL Foundation Certification preferred. M365 or CompTIA A+ certification desirable. Tools & Platforms ITSM: ManageEngine Endpoint & Security: CrowdStrike, Zscaler, Intune Collaboration: Microsoft 365 Suite (Teams, SharePoint, OneDrive) Remote Support: Zoho More ❯

engagement. Professional handling of executive support scenarios. Strong organizational and multitasking ability. Quality focused with strong documentation discipline. Qualifications Bachelor’s Degree in IT, Computer Science, or related field. ITIL Foundation Certification preferred. M365 or CompTIA A+ certification desirable. Tools & Platforms ITSM: ManageEngine Endpoint & Security: CrowdStrike, Zscaler, Intune Collaboration: Microsoft 365 Suite (Teams, SharePoint, OneDrive) Remote Support: Zoho More ❯

business-facing IT support roles • Confident communication skills with the ability to manage stakeholders effectively • Strong troubleshooting, problem-solving, and organisational skills • Experience supporting mobile devices and iOS management • ITIL Foundation certification (advantageous) Apply Now To discuss this opportunity in confidence, please apply today or contact Phoebe Rees at VIQU IT Recruitment. Know someone exceptional? Refer them to More ❯

guidance and coaching to junior team members. Share knowledge and best practices to enhance team performance. Certifications desired: Microsoft 365 administrator certification or other relevant Microsoft certifications are desired. ITIL Foundation certification v4.0 (preferred) Full UK driving licence Experience required: Proven experience with at least 2 years in a similar role providing 2nd line IT support. Strong knowledge More ❯

in professional services (legal, finance, or insurance) . Strong technical skills across Windows 11, Intune, Microsoft 365, and iOS . Excellent communication and problem-solving skills; calm under pressure. ITIL Foundation certification desirable. Proactive, organised, and able to work independently in a busy environment. Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton via More ❯