26 to 50 of 64 Permanent ITIL Foundation Certificate Jobs

Service Management, Service Asset & Configuration Management (SACM) and Change Management, with Service Integration within a complex multi-supplier SIAM environment.Strong understanding of ITIL best practices, particularly Service Asset & Configuration Management and Change Enablement, with ITIL Foundation certification essential and SIAM knowledge or certification desirable.Experience of managing ...

with infrastructure, application, and security teams to deliver seamless support. Contribute to continuous service improvement by identifying trends and recommending solutions. Ensure adherence to ITIL-aligned service management processes and ISO 27001 standards. Required Skills and Experience: 2–5 years’ experience in a 2nd line support or Tech … Android. Hands-on experience supporting Microsoft 365 services. Working knowledge of Active Directory, Azure AD/Entra ID, and identity management. Experience using ITIL-based service management tools (e.g. ServiceNow, Jira). Strong troubleshooting skills with a customer-focused, face-to-face support approach. Ability to manage and prioritise ...

under pressure. Proactive attitude with a strong sense of ownership and accountability. Willingness to learn new technologies and processes. Desirable Previous software support experience. ITIL Foundation certification or awareness of ITIL methodologies. Google IT Support Professional Certificate or equivalent. Awareness of emerging technologies. Previous software support ...

where required Collaborating with wider technical teams to achieve successful outcomes Supporting users with advice, guidance and training on IT systems and equipment Following ITIL-based service management processes and best practices Maintaining accurate records and documentation within the service management platform What we’re looking for: Strong customer … prioritise and manage multiple tasks effectively Strong troubleshooting and problem-solving skills A proactive attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences ...

Rhapsody. In-depth knowledge on how to work with Windows server administration, SQL Server, MySQL and SQL statements, and virtual machines and infrastructure architecture. ITIL Foundation certification and knowledge of ITSM (ITIL) are advantageous. Ability to travel up to 60% of the time within the UAE, Saudi ...

Strong Finance and Accounting knowledge. Experience supporting data migrations, system upgrades, or significant change programmes. Understanding and practical application of Incident Management and Resolution (ITIL principles). Proven history of supporting successful development projects. Experience facilitating solutions to business issues. Experience working with complex IT systems, controls, documentation … ability to understand business needs and manage stakeholders effectively. Ability to challenge existing practices and map ‘as‐is’ and ‘to‐be’ processes. Preferred Qualifications ITIL Foundation certification. Experience Experience with cloud‐based Unit4 ERP (Milestone 7+). Experience writing MI reports (e.g., Power BI). Experience identifying ...

Platform. Logic Apps. SSIS and ETL processes. Oracle databases. Experience supporting integrations with third-party systems. Experience working within public sector environments. Microservices architecture. ITIL Foundation certification. Microsoft Azure certifications. Security Clearance (SC) or eligibility to obtain SC clearance. Personal Attributes Customer-first mindset Strong analytical and problem ...

Platform. Logic Apps. SSIS and ETL processes. Oracle databases. Experience supporting integrations with third-party systems. Experience working within public sector environments. Microservices architecture. ITIL Foundation certification. Microsoft Azure certifications. Security Clearance (SC) or eligibility to obtain SC clearance. Personal Attributes Customer-first mindset Strong analytical and problem ...

delivering Dynamics 365 migrations and upgrade projects. Power BI experience. Experience working within public sector environments. Microsoft Dynamics 365 certifications. Microsoft Power Platform certifications. ITIL Foundation certification. Security Clearance (SC) or eligibility to obtain SC clearance. Personal Attributes Customer-first mindset. Strong analytical and problem-solving abilities. Excellent ...

Flexera One for cost management Background in financial modelling, management accounting, or FP&A Data engineering certifications (Azure Data Engineer, AWS Data Analytics, dbt) ITIL Foundation certification Experience in hybrid environments bridging on-premises and cloud cost management About Us We're a global, team of innovators. Together ...

configuring, and maintaining GBS’s Jira Service Management (JSM) platform. This role ensures the system supports business and IT service processes efficiently, aligns with ITIL standards, and enables continuous improvement across GBS operations. ROLE and RESPONSIBILITIES: Configuration & Customisation: Design, configure, and maintain Jira Service Management workflows, fields, forms … Management: Collaborate with stakeholders to gather requirements and translate them into technical solutions. Administer user accounts, roles, and permissions within JSM. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within the ITSM platform. Manage change control processes ...

Managed Services Service Desk Operations capability across multiple enterprise customer environments. This is a senior operational leadership role responsible for delivering a high-performing, ITIL-aligned Service Desk capability, providing the central Single Point of Contact (SPOC) for end users across Incident Management, Service Request Fulfilment, workplace support … Service Desk, Desktop Support, or End User Computing (EUC) operations. Experience managing operational support teams and building high-performing service functions. Strong understanding of ITIL-aligned Service Management practices. Demonstrable experience across: Incident Management Major Incident Management Service Request Fulfilment Escalation Management SLA and KPI Management Queue Management Experience ...

working with third-party providers. Technical Expertise VMware and virtualisation technologies. Server infrastructure and performance monitoring technologies. Cloud infrastructure and Microsoft technology stack. ITIL framework and service management best practices. Backup, disaster recovery, resilience, and infrastructure monitoring solutions. Desirable Experience Automation and orchestration tools such as Ansible and Terraform. … Container technologies including Kubernetes and Docker. Experience working within regulated environments and compliance frameworks such as SOX and ISO. ITIL Foundation certification or equivalent. Personal Attributes Strong leadership and team development capabilities. Excellent communication and stakeholder management skills. Analytical problem-solving mindset with strong organisational skills. Customer-focused ...

user management, mobile device management (Intune) Previous experience VPN and MFA troubleshooting Prior experience showing Essential qualifications for the Senior Support Services Agent: ITIL Foundation Certification or working knowledge Interested? Apply today via the link provided. ...

rather than just report them. Critically, you build structure where it doesn’t yet exist and challenge weak processes rather than work around them. ITIL Foundation certification is required – candidates without it will not be considered. Higher‐level ITIL qualifications (Managing Professional or Strategic Leader ...

Dynamics 365 or comparable cloud business systems Experience with Power Platform tools, ideally including Power Automate, Power Apps, Power BI or Dataverse Understanding of ITIL service management processes, including incident, change, problem and release Strong troubleshooting, documentation and communication skills, with the ability to work with technical … technical audiences Ability to collaborate with internal teams and third-party suppliers, ideally with Microsoft or ITIL Foundation certification The benefits... We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities to give you the recognition you deserve ...

recovery Excellent troubleshooting, communication, and organisational skills A full UK driving licence Nice to Have Microsoft certifications Experience with Watchguard, HP, Threatlocker or Huntress ITIL Foundation certification Familiarity with ConnectWise Manage/Asio You Are Customer:focused, highly organised, and comfortable juggling multiple priorities without losing sight ...

recovery Excellent troubleshooting, communication, and organisational skills A full UK driving licence Nice to Have Microsoft certifications Experience with Watchguard, HP, Threatlocker or Huntress ITIL Foundation certification Familiarity with ConnectWise Manage/Asio You Are Customer-focused, highly organised, and comfortable juggling multiple priorities without losing sight ...

improvements. Qualifications Experience in a Service Delivery Management or Service Support role. Experience supporting business-critical IT services within a medium to large organisation. ITIL Foundation certification (v3 or v4). Strong analytical and service reporting capability. Experience managing incidents, escalations and service issues. Strong communication and stakeholder ...

platform governance. Experience driving automation, self-service and continuous improvement initiatives. Strong stakeholder management, supplier management and influencing skills. Experience leading and developing teams. ITIL Foundation certification or equivalent. Desirable ServiceNow CSA or related certification. Experience with HAM Pro, SAM Pro, CMDB or AI-enabled ServiceNow capabilities. Agile ...

legal right to work in the UK at the time of application. Demonstrable experience managing Incident, Problem and Change processes within an ITSM environment ITIL Foundation certification as a minimum, with Practitioner-level or higher desirable Experience chairing CAB and managing a forward schedule of change Excellent relationship ...

ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse/domestic partner ...

analysis, Experience Proven experience in IT Service Management, with significant expertise in Capacity and Performance Management within complex enterprise IT environments. Strong understanding of ITIL best practices, particularly Capacity and Performance Management, Service Level Management, Availability Management, and Continual Improvement, with ITIL Foundation certification essential. Experience ...

networking technologies including LAN, WAN and wireless networks Strong troubleshooting and problem-solving skills Full UK Driving Licence Desirable Microsoft 365 administration SCCM administration ITIL Foundation certification Experience within healthcare, public sector or other large-scale environments #J-18808-Ljbffr ...

continual improvement Cross-Functional Collaboration: Work with service, delivery, product and supplier teams to align services, investments and improvements with business priorities CANDIDATE REQUIREMENTS ITIL Foundation certification, or willingness to achieve it within 12 months of appointment Proven knowledge and experience of IT Service Management processes within ...