delivering complex projects. Excellent collaboration and communication across technical and non-technical teams. Qualifications Degree or equivalent industry certification. Professional certification in security/identity (e.g. CREST, GIAC). ITILFoundation certification. Incident response certification preferred. Technical Knowledge Proficient in SIEM, EDR, threat detection, and vulnerability management. Solid understanding of network security (firewalls, segmentation, IDS/IPS). More ❯
delivering complex projects. Excellent collaboration and communication across technical and non-technical teams. Qualifications Degree or equivalent industry certification. Professional certification in security/identity (e.g. CREST, GIAC). ITILFoundation certification. Incident response certification preferred. Technical Knowledge Proficient in SIEM, EDR, threat detection, and vulnerability management. Solid understanding of network security (firewalls, segmentation, IDS/IPS). More ❯
in a fast-paced environment. Strong customer service orientation. Technically astute and naturally curious about new technologies combined with a desire to learn. Desirable (Bonus Points but not essential): ITILFoundation certification. Experience with mobile device management (MDM) solutions. Scripting experience (e.g., PowerShell, Python) for automation. Experience with network troubleshooting fundamentals. Diploma, Degree or apprentice in the following More ❯
with VoIP platforms, preferably Gamma Experience with Apple device support Previous experience with Managed Service Platforms and RMM tools Desirable: Industry-recognised certifications such as MCSE, CCNP, HP ASE ITILFoundationCertificate Experience with Cisco or HP networking infrastructure Knowledge of scripting (PowerShell, batch files, VBScripts) Understanding of Network Security technologies including IDS/IPS Experience with More ❯
long-term, strategic objectives to ensure that end user requirements will be satisfied Program Management Institute (PMI) Program Management Professional (PgMP) or a Project Management Professional (PMP) certification Active ITIL 4, ITILFoundation Certification and experience using, managing, or implementing ITIL practices. Ability to influence others to accept practices and approaches, and ability to communicate and … Degree in a related technical field (Science, Technology, Engineering, and Mathematics (STEM Advanced degrees and certifications are desired, for example IT process improvement and/or capability framework (e.g. ITIL (current version), COBIT, ISO etc. - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a More ❯
long-term, strategic objectives to ensure that end user requirements will be satisfied Program Management Institute (PMI) Program Management Professional (PgMP) or a Project Management Professional (PMP) certification Active ITIL 4, ITILFoundation Certification and experience using, managing, or implementing ITIL practices. Ability to influence others to accept practices and approaches, and ability to communicate and … Degree in a related technical field (Science, Technology, Engineering, and Mathematics (STEM Advanced degrees and certifications are desired, for example IT process improvement and/or capability framework (e.g. ITIL (current version), COBIT, ISO etc. - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a More ❯
of Microsoft 365 administration and end-user functionality. Experience with Power Automate, Power Apps, and SharePoint Online customization is a very plus. Excellent communication, inter-personal and documentation skills. ITILFoundation certification or experience in IT service management is desirable. If you're available now/seeking a new Contract and this sounds of interest, PLEASE APPLY NOW More ❯
communication, time management and self-motivation Ability to work independently across multiple school sites Desirable Previous IT support experience within a school or education setting Microsoft 365 Fundamentals certification ITILFoundation certification Experience with device imaging tools Ability to train/support non-technical users in a friendly, patient way If you're interested or know someone who More ❯
DoD 8570 Level II, or higher, Certification such as CompTIA Security+ CE Experience: 2+ years of experience with SharePoint Development Preferred Experience: Experience with Microsoft Project and Power BI ITILFoundation certification MCTS: Windows SharePoint Services 3.0, Configuration certification MCTS: MS Office SharePoint Server, Configuration certification Security: Must be a US citizen Candidate must be in possession of More ❯
and supporting remote offices or trials is a plus. Ability to work with third-party vendors, meeting centers and remote venues. A+ and/or Microsoft certification are desirable. ITILFoundation certification is desirable. Strong verbal and written communication skills. Must be able to demonstrate strong interpersonal and customer service skills and will have the ability to be More ❯
and supporting remote offices or trials is a plus. Ability to work with third-party vendors, meeting centers and remote venues. A+ and/or Microsoft certification are desirable. ITILFoundation certification is desirable. Strong verbal and written communication skills. Must be able to demonstrate strong interpersonal and customer service skills and will have the ability to be More ❯
DoD 8570 Level II, or higher, Certification such as CompTIA Security+ CE Must have an active DoD Secret Security Clearance Desired Requirements: Experience with Microsoft Project and Power BI ITILFoundation certification MCTS: Windows SharePoint Services 3.0, Configuration certification MCTS: MS Office SharePoint Server, Configuration certification Other Position Requirements: Proof of U.S. Citizenship or US Permanent Residency is More ❯
partners. Bachelor's Degree; 4+ years of experience. Microsoft Teams, Microsoft Suite of Tools, Microsoft Office 365 Certifications: Information Assurance (IA) Technician (IAT) Level II. Information Technology Infrastructure Library (ITIL) Foundation certified (v3 or higher) (DODM 8140). Project + certification. CompTIA Cloud+ or higher. Job ID 5 Work Type On-Site Company Description Work Where it Matters More ❯
security clearance. Preferred Qualifications: Experience in enterprise IT environments or government digital services. Familiarity with accessibility (Section 508, WCAG) and inclusive design standards. Change Management Certification (i.e., PROSCI). ITILFoundation Certification . Original Posting: June 9, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain More ❯
deployment, and ensuring all digital equipment is secure and fully operational in collaboration with infrastructure teams and Cyber Security.Including service Improvement which involves evaluating emerging digital technologies, adhering to ITIL standards, rigorously testing service changes, maintaining accurate documentation, and supporting project work including system installations and infrastructure developments. Work to achieve agreed team objectives with the freedom to do …/08/2025. Person Specification Language Skills Desirable Welsh Speaking (Level 1) Qualifications & Knowledge Essential Degree in Digital related subject or equivalent experience Evidence of continual professional development ITILFoundationCertificate Desirable Any Professional Registration Any formal relevant certification in technology platforms Experience Essential Extensive experience in providing second line support of operating systems and productivity … it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further More ❯
Exeter, Devon, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
and Opex budgets Support IT service request handling and disaster recovery planning What We’re Looking For: Experience in IT asset and configuration management Understanding of software license and certificate management Experience using or implementing a CMDB Strong communication and interpersonal skills Analytical mindset with the ability to create clear, meaningful reports Desirable: Experience with invoice processing and IT … budgeting Desirable: ITILFoundation certification Confident using Microsoft Office (Word, Excel, Outlook, Visio) Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an More ❯
and audits. If you enjoy working in a fast-paced environment, take pride in delivering excellent customer service, and are eager to grow your technical capabilities within a developing ITIL framework, wed love to hear from you. Key Responsibilities Log, analyse and triage incoming customer calls and helpdesk tickets Investigate and provide first-line support for technical issues and … IT support or service desk role, ideally customer-facing Strong diagnostic and troubleshooting abilities for basic hardware and software issues Proficient in general office administration tasks Working knowledge of ITIL principles and service desk procedures Experience with helpdesk or ticketing systems Familiarity with common desktop, laptop, and peripheral hardware Clear and effective communication skills, both written and verbal Desirable … Experience ITILFoundation certification or relevant formal training Experience liaising with hardware vendors and third-party maintenance providers Understanding of IT asset management tools and service management platforms Basic knowledge of the administration of Microsoft, VMWare and HP operating systems, applications and technologies Exposure to logistics processes within an IT environment Our non-negotiables: You must be eligible More ❯
seeking out new technologies to enhance our capabilities. Required Experience: Minimum of 2 years of experience in a similar role, with a strong understanding of Service Desk operations and ITIL-aligned processes. Solid experience in troubleshooting and supporting various IT systems and environments. Preferred Experience: Microsoft Azure: Proficiency in managing and supporting Azure environments. System Center Operation Manager: Experience … 365. SAN Technologies: Experience with NetApp, HP 3PAR, Dell PowerStore, and Metro Node. Server Technologies: Familiarity with HP Synergy, Dell PowerEdge. Automation Technologies: Skills in PowerShell, HashiCorp Terraform, Ansible. ITILFoundation: Certification preferred. Salary & Benefits: Up to £50,000 per annum (depending on experience and certifications) Annual Bonus: 10% On-Target Bonus (paid annually around June) Life Assurance More ❯
long-term, strategic objectives to ensure that end user requirements will be satisfied Program Management Institute (PMI) Program Management Professional (PgMP) or a Project Management Professional (PMP) certification Active ITIL 4, ITILFoundation Certification and experience using, managing, or implementing ITIL practices. Ability to influence others to accept practices and approaches, and ability to communicate and … Degree in a related technical field (Science, Technology, Engineering, and Mathematics (STEM Advanced degrees and certifications are desired, for example IT process improvement and/or capability framework (e.g. ITIL (current version), COBIT, ISO etc ) (possibly disappears with CACI required quals) Skilled at working collaboratively in a complex environment and driving performance achievement and improvements - What You Can Expect More ❯
Stockport, Greater Manchester, North West, United Kingdom
Nexperia
you will play a key role in keeping our site wide networks running without interruption to our manufacturing capability. You will leverage strong technical expertise across Cisco technologies and ITIL practices to maintain secure and highly available network services across the site. You will collaborate across teams locally and globally to deliver continuous improvements that enhance resilience, and you …/or Cisco ASA firewall experience and Cisco wireless networking (WLC, APs). Cisco ISE, Prime Infrastructure management tools, and experience in MPLS and observium monitoring tools. Familiarity with ITIL service management processes. Willingness and aptitude for learning new systems and advancing skillset individually and as part of a team Eligibility to work in the United Kingdom without the … an advantage Experience with F5 BIG-IP load balancers and related administration. Exposure to SD-WAN technologies. Prior work with Cisco ASA Firewalls. Knowledge of advanced Load Balancing techniques. ITILFoundation certification desirable. What Your Benefits Will Include: Remuneration & Reward: Starting salary of £38,000£52,000 (DOE), Annual Incentive Plan of up to 6%, excellent contributory pension More ❯
reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITILFoundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self More ❯
support role within a government or corporate environment. Familiarity with Active Directory, Microsoft 365, PC operating systems, network operating systems, and common business applications. Knowledge of basic networking principles. ITILFoundation certification. Preferred Qualifications: Strong customer service skills and ability to explain technical concepts to non-technical users. Clearance Requirements: Must possess active Secret Clearance Must be able More ❯
contract environment. Strong understanding of IT Service Management (ITSM) frameworks, particularly ITIL. Experience with various ticketing systems and remote support tools. Excellent leadership, communication, and interpersonal skills. Preferred Qualifications: ITILFoundation certification. Clearance Requirements: Must possess active Secret Clearance Must be able to obtain a DHS Suitability Physical Requirements: The person in this position must be able to More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Outokumpu Chrome Oy
tools (SNMP, Wireshark, etc.) Understanding of Azure and hybrid cloud networking is a plus Background supporting LAN, WAN, WLAN in corporate settings Excellent interpersonal, communication, and problem-solving skills ITILFoundation certification or equivalent What we offer: A dynamic leadership role in a global technology team Hybrid working based in Helsinki or Sheffield, with up to 50% remote More ❯
