26 to 50 of 68 Permanent ITIL Foundation Certificate Jobs

guidance and coaching to junior team members. Share knowledge and best practices to enhance team performance. Certifications desired: Microsoft 365 administrator certification or other relevant Microsoft certifications are desired. ITIL Foundation certification v4.0 (preferred) Full UK driving licence Experience required: Proven experience with at least 2 years in a similar role providing 2nd line IT support. Strong knowledge More ❯

in professional services (legal, finance, or insurance) . Strong technical skills across Windows 11, Intune, Microsoft 365, and iOS . Excellent communication and problem-solving skills; calm under pressure. ITIL Foundation certification desirable. Proactive, organised, and able to work independently in a busy environment. Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton via More ❯

business-facing IT support roles • Confident communication skills with the ability to manage stakeholders effectively • Strong troubleshooting, problem-solving, and organisational skills • Experience supporting mobile devices and iOS management • ITIL Foundation certification (advantageous) Apply Now To discuss this opportunity in confidence, please apply today or contact Phoebe Rees at VIQU IT Recruitment. Know someone exceptional? Refer them to More ❯

Experience Proven background in IT support or a related technical role. A-Level or equivalent qualification in ICT (degree in an IT-related discipline preferred but not mandatory). ITIL Foundation certification or knowledge of service management principles. Full UK driving licence (maximum of 6 points) and willingness to travel to different company sites. Strong working knowledge of More ❯

Experience Proven background in IT support or a related technical role. A-Level or equivalent qualification in ICT (degree in an IT-related discipline preferred but not mandatory). ITIL Foundation certification or knowledge of service management principles. Full UK driving licence (maximum of 6 points) and willingness to travel to different company sites. Strong working knowledge of More ❯

Experience Proven background in IT support or a related technical role. A-Level or equivalent qualification in ICT (degree in an IT-related discipline preferred but not mandatory). ITIL Foundation certification or knowledge of service management principles. Full UK driving licence (maximum of 6 points) and willingness to travel to different company sites. Strong working knowledge of More ❯

Experience Proven background in IT support or a related technical role. A-Level or equivalent qualification in ICT (degree in an IT-related discipline preferred but not mandatory). ITIL Foundation certification or knowledge of service management principles. Full UK driving licence (maximum of 6 points) and willingness to travel to different company sites. Strong working knowledge of More ❯

Excel or Power BI for basic analysis and reporting. Strong organisational and problem-solving skills with high attention to detail. Proactive communicator with a collaborative, service-oriented approach. DESIRABLES ITIL Foundation certification (or working knowledge of ITIL principles). Experience with automation, integrations, or process improvement projects. Exposure to tools such as Power Automate, Power Apps, or More ❯

you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation More ❯

you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation More ❯

you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation More ❯

you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation More ❯

you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation More ❯

in professional services (legal, finance, or insurance) . Strong technical skills across Windows 11, Intune, Microsoft 365, and iOS . Excellent communication and problem-solving skills; calm under pressure. ITIL Foundation certification desirable. Proactive, organised, and able to work independently in a busy environment. Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton via More ❯

support vendors to monitor equipment availability for store openings and break/fix scenarios Assist in asset audits, reconciliation activities, and reporting to support compliance and operational efficiency Qualifications ITIL Foundation certification or higher Strong understanding of CMDB principles and asset lifecycle management Hands-on experience with IT Service Management tools (e.g., IFS Assyst, ServiceNow, Remedy, or equivalent More ❯

support vendors to monitor equipment availability for store openings and break/fix scenarios Assist in asset audits, reconciliation activities, and reporting to support compliance and operational efficiency Qualifications ITIL Foundation certification or higher Strong understanding of CMDB principles and asset lifecycle management Hands-on experience with IT Service Management tools (e.g., IFS Assyst, ServiceNow, Remedy, or equivalent More ❯

and asynchronous integration patterns Data import tools Knowledge of Microsoft Azure principles and security A degree in Information Technology, Computer Science, Software Engineering, Engineering, Mathematics, Physics, or Physical Chemistry ITIL foundation certification Housing sector experience More ❯

Windows 7/10/11 and Microsoft Office. Familiarity with PC and peripheral hardware. Knowledge of MOD security classifications and guidelines. Full UK Driving Licence. Desirable Skills & Qualifications ITIL Foundation certification. SCCM knowledge and practical experience. Additional Information The role requires visiting a nuclear licensed site Benefits include a workplace pension, flexible benefits (life insurance, health cashback More ❯

Strong organisational skills and attention to detail. Collaborative mindset, able to work effectively with colleagues and external stakeholders. Ability to balance empathy for end users with objective decision-making. ITIL Foundation certification (V3 or later). Experience within the financial industry is advantageous but not essential. Proactive in suggesting and contributing to continuous service improvement initiatives. Job Offer More ❯

priorities Define scope, objectives and deliverables in collaboration with stakeholders Manage risks, dependencies and resources across multiple initiatives Own and manage the IT Change Management framework in line with ITIL best practice Chair the Change Advisory Board and maintain the forward schedule of change Ensure compliance with ISO27001, GDPR and regulatory obligations Drive user adoption and training as part … strong relationships across departments and influence at all levels Skills and Experience: Proven experience in IT project and/or change management, ideally within professional services Strong understanding of ITIL processes, particularly Change and Release Management Excellent stakeholder engagement and communication skills Familiarity with ITSM and project management tools (e.g. ServiceNow, Jira, MS Project) Knowledge of information security, compliance … and risk management ITIL Foundation certification (v3 or v4) essential; Practitioner level desirable Project management certification (PRINCE2, PMP, AgilePM or equivalent) This is a fantastic opportunity to shape the delivery of technology change in a forward-thinking organisation. If you are a structured, collaborative and results-driven IT leader, we would love to hear from you. More ❯

and audits. If you enjoy working in a fast-paced environment, take pride in delivering excellent customer service, and are eager to grow your technical capabilities within a developing ITIL framework, wed love to hear from you. Key Responsibilities Log, analyse and triage incoming customer calls and helpdesk tickets Investigate and provide first-line support for technical issues and … IT support or service desk role, ideally customer-facing Strong diagnostic and troubleshooting abilities for basic hardware and software issues Proficient in general office administration tasks Working knowledge of ITIL principles and service desk procedures Experience with helpdesk or ticketing systems Familiarity with common desktop, laptop, and peripheral hardware Clear and effective communication skills, both written and verbal Desirable … Experience ITIL Foundation certification or relevant formal training Experience liaising with hardware vendors and third-party maintenance providers Understanding of IT asset management tools and service management platforms Basic knowledge of the administration of Microsoft, VMWare and HP operating systems, applications and technologies Exposure to logistics processes within an IT environment Our non-negotiables: You must be eligible More ❯

management. Strong working knowledge of Microsoft 365 (Teams, SharePoint, OneDrive, Outlook, Excel). Comfortable handling data and using tools like Excel or Power BI for basic analysis and reporting. ITIL Foundation certification (or working knowledge of ITIL principles). Experience with automation, integrations, or process improvement projects. Exposure to tools such as Power Automate, Power Apps, or More ❯

reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self More ❯

you ll bring 2 4 years experience in ITSM reporting, operations, or service analytics Bachelor s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM reporting. Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to detail and ability to present complex data More ❯

you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM reporting. Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to detail and ability to present complex data More ❯