Strong knowledge of Microsoft 365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online customization is a bonus. Excellent communication, training, and documentation skills. ITILFoundation certification or relevant experience in IT service management is desirable. Apply Now! If you are ready to take on this exciting challenge and help shape the future More ❯
Strong knowledge of Microsoft 365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online customization is a bonus. Excellent communication, training, and documentation skills. ITILFoundation certification or relevant experience in IT service management is desirable. Apply Now! If you are ready to take on this exciting challenge and help shape the future More ❯
Strong knowledge of Microsoft 365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online customization is a bonus. Excellent communication, training, and documentation skills. ITILFoundation certification or relevant experience in IT service management is desirable. Apply Now! If you are ready to take on this exciting challenge and help shape the future More ❯
Strong knowledge of Microsoft 365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online customization is a bonus. Excellent communication, training, and documentation skills. ITILFoundation certification or relevant experience in IT service management is desirable. Apply Now! If you are ready to take on this exciting challenge and help shape the future More ❯
Strong knowledge of Microsoft 365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online customization is a bonus. Excellent communication, training, and documentation skills. ITILFoundation certification or relevant experience in IT service management is desirable. Apply Now! If you are ready to take on this exciting challenge and help shape the future More ❯
Strong knowledge of Microsoft 365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online customization is a bonus. Excellent communication, training, and documentation skills. ITILFoundation certification or relevant experience in IT service management is desirable. Apply Now! If you are ready to take on this exciting challenge and help shape the future More ❯
years related work experience. 2-3 years' experience in analysing and defining business requirement specifications. Operational experience in a corporate channel environment. Experience in a healthcare services environment. ITILFoundation Certified is a prerequisite. IT related qualification will be advantageous. Knowledge of in-house systems will be advantageous. The ability to communicate verbally and in writing. Knowledge of More ❯
Avon & Wiltshire Mental Health Partnership NHS Trust
of the duties or the level of responsibilities entailed. Person Specification Qualifications Essential Educated to Degree level or equivalent experience in Computer Science, IT application support/technical discipline. ITILFoundation certification Microsoft Professional Qualification or equivalent experience (e.g Microsoft Certified Professional (MCP) Evidence of ongoing professional development Other Requirements Essential Empathy for individuals who have experienced mental More ❯
Gateshead, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
working within a PMO setting. Change Management Knowledge Analytical and Reporting Skills Risk Management Expertise Organisational and Coordination Skills Problem-Solving Abilities Effective communication and interpersonal skills Familiarity with ITIL frameworks and Agile methodologies is a plus Preferred Qualifications ITILFoundation Certification Certified Change Management Professional (CCMP) Project Management Professional (PMP) or PRINCE2 Certification Bachelor's degree More ❯
Avon, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
network solutions, scripting e.g. Powershell and backups e.g. Arcserve/Veeam. It will be desirable for experience with AWS Cloud Services, Cisco AnyConnect, Autopilot, an understanding of Devops and ITILfoundation certification. In addition, we are looking for candidates that can demonstrate the following: Inquisitorial and problem-solving focus to provide exceptional service delivery to all end users. More ❯
as well as related Windows Server stack components is required for effective administration. Experience working within strict change control frameworks typical of mature process-driven organisations is highly beneficial. ITILFoundation certification or equivalent service management knowledge demonstrates your commitment to structured IT operations. Excellent written, verbal, and interpersonal communication skills enable you to collaborate effectively with colleagues More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harvey Nash
offers hugely discounted train travel throughout the whole of the United Kingdom both for personal travel and commuting. Please find the JD below: Role: We're looking for an ITILFoundation certified Service Design Manager to lead the full service design lifecycle-from research and ideation through to prototyping and implementation. Key Requirements: Strong understanding of ITILMore ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Harvey Nash
a high-performing service desk team, driving service excellence and continuous improvement. About the Role: This is an opportunity for an established Service Desk Manager with a strong technical foundation and hands-on experience in a service desk environment. Whether you're rolling up your sleeves to support your team or stepping back to lead strategically, you'll be … day operations of the service desk, ensuring SLAs and KPIs are met Act as a technical escalation point and provide guidance on complex issues Drive service improvements and champion ITIL-aligned processes Collaborate with wider IT teams to ensure seamless support and issue resolution Foster a culture of accountability, learning, and continuous improvement What You'll Bring: Proven experience … a senior service desk role Strong technical background with the ability to be hands-on when required Excellent communication and stakeholder management skills Solid understanding of Microsoft Active Directory ITILFoundation certification (or equivalent experience) A proactive, solution-focused approach with a passion for delivering outstanding service Why Join? Be part of a respected UK-leading organisation with More ❯
Strong Understanding Of Client Support Methodologies And Ticket Resolution Processes. Familiarity With Documentation Standards, Particularly Cmmi Requirements. Excellent Communication And Interpersonal Skills For Effective Collaboration. Certification Optional But Valuable: ItilFoundation Certification. More ❯
network security, including change order review and risk assessment. Strong understanding of cabling standards and termination techniques. Experience managing technical teams in a government environment. Desired Skills and Experience ITILFoundation certification. Network certifications (e.g., Network+, CCNA, CCNP, CCVP, Aruba, BICSI). Familiarity with government security standards (DoS, FAHs, FAMs). Strong interpersonal and communication skills. More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
relationship skills. Ability to lead large-scale technical projects with minimal supervision. Qualifications & Certifications (Desirable): Cisco Certified Network Associate (CCNA Voice/Collaboration) Cisco Certified Network Professional (CCNP Collaboration) ITILFoundation Certification Microsoft Teams Voice or other cloud telephony accreditation Degree in IT, Networking, or a related discipline (or equivalent professional experience) If you have the relevant experience More ❯
experience leading IT support teams, including 1st and 2nd line functions. Firewalls, Active Directory, DNS/DHCP, VLANs Windows 10/11 Strong leadership and interpersonal skills. Desirable Skills ITILFoundation certification. Experience in the education sector or supporting school. Knowledge of remote support tools and ticketing systems. Experience working in an MSP environment. If you are interested More ❯
teams to restore services quickly Drive continual service improvement initiatives Key Requirements 5+ years in IT Service Management Strong communication and multitasking skills Solid understanding of infrastructure and applications ITILFoundation certified What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV More ❯
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
emh group
time) Flexible working A wide range of training and development opportunities (we are an Investors in People accredited organisation) Qualifications Educated to A level. Degree or equivalent is desirable. ITILFoundation certifications and Agile are essential for the role . For further information about the role, please see attached Job Description and Person Specification. How to apply Please More ❯
Employment Type: Permanent, Part Time, Work From Home
Witney, Oxfordshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
to succeed * 5+ years' experience managing IT in a multi-site or global SME environment* Experience working with MSPs and supporting users effectively* Strong vendor and project management skills; ITILFoundation certified (or equivalent)* Hands-on administration experience with SAP, Concur, and Salesforce* Understanding of cybersecurity risks and mitigations plans, AI/ML concepts* Excellent communication, analytical, budgeting More ❯