Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
EA First Compass House
to a satisfactory DBS disclosure where applicable, two satisfactory references, medical clearance and Home Office right to work clearance. IT Project Manager (12 month FTC): Ideally you will hold ITILFoundation Certification and/or Project Management Certification (PRINCE II, APM). Hold Technical Certifications in relevant technologies (Microsoft, Networking, Cyber Security). A broad understanding of LAN More ❯
Wandsworth, Greater London, UK Hybrid / WFH Options
Linking Humans
a growing boutique consultancy delivering cutting-edge ITSM solutions. This is a senior leadership role driving service strategy, performance, and growth across a multi-client portfolio, with a strong foundation in ServiceNow and plans to expand across additional platforms. You will lead a cross-functional delivery team, define the managed services vision, drive operational excellence, and act as a … functions Deep understanding of ServiceNow modules: ITSM, ITOM, or CSM Strong commercial and strategic thinking; ability to build profitable, scalable services Proven ability to manage distributed teams and suppliers ITILFoundation certification (certs in ServiceNow highly desirable) You'll be joining a dynamic environment with real influence over platform strategy and service innovation. Interested? Apply with your CV More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
the IT Service Desk. Ensure systems meet security and performance standards. Work with external suppliers and internal teams to support service delivery. Contribute to documentation and process improvements using ITIL practices. What We're Looking For: Degree in IT, networking, or a related field. Cisco CCNA (or equivalent) - essential. Experience in large, complex network environments. Strong troubleshooting and communication … skills. Knowledge of firewalls, IP telephony (Mitel), and network monitoring tools (e.g., SolarWinds). ITILFoundation certification - desirable. More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
S-SA Digital Recruitment Ltd
Customer Support Engineer, application Support, Software Support, Low-Code, Web Development, software Development, HTML, CSS, JavaScript, APIs, SAAS, DevOps, PHP., Computer Science Graduate, Software Testing, A/B testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code workflow applications on their Intelligent … and with colleagues. Desirable Skills and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITILFoundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building (can include coursework undertaken as an undergraduate or More ❯
for real-time operations Provide Level 2 and Level 3 support for issues related to System Platform, including alarms, historian data, redundancy, failover, and real-time data integrity. Apply ITIL/ITSM practices for structured incidents, problems, and change management processes. Ensure secure, validated, and compliant system configurations and follow strict pharmaceutical industry quality standards during troubleshooting and maintenance. … capability in incident investigation and resolution, including root cause analysis in control system environments. Proficiency in Dutch or French preferred. Solid understanding of incident management workflows in line with ITIL/ITSM frameworks. Pharmaceutical industry experience is a must, including familiarity with GMP environments and compliance-driven processes. Familiarity with Siemens PLCs (S7-300, S7-400, S7-1500) and … interpret logic, and assist in diagnostics (programming knowledge not mandatory). Ability to work in on-site, shift-based support structure, providing coverage for production-critical systems. Exposure to ITILFoundation certification or practical experience in ITSM platforms (e.g., ServiceNow, BMC Remedy). Relevant certifications: Aveva Certified System Platform Developer, Siemens or PCS 7 training courses (advantageous). More ❯
OR A Levels with at least one subject in IT, Computing, or Mathematics OR Demonstrable equivalent experience in a healthcare or customer-facing digital support role Desirable Degree or Foundation Degree in: Information Technology Health Informatics Computer Science Digital Health or similar Microsoft Office Specialist (MOS) Certification, especially in Excel ITILFoundation Certification (useful for those supporting More ❯
Stretford, Manchester, Lancashire, England, United Kingdom
Horizon Recruitment Solutions
attitude Excellent Telephone manor The ability to meet strict deadlines A positive attitude when working under pressure Being a Team Player Being a Problem Solver Desirable Skills (not mandatory) ITILFoundation Certification Networking Experience (Cisco CCNA or similar) This role comes with fantastic company benefits Only shortlisted candidates will be contacted Horizon Recruitment is an equal opportunities employer More ❯
Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Azure DevOps Engineer Expert Microsoft Certified: Azure AI Engineer Associate (desirable) TOGAF 9 Certification (desirable) ITILFoundation Certification (desirable) If this sounds of interest to you, please ring or e-mail me a good time to organise a call! Reasonable Adjustments: Respect and equality More ❯
and management to assure customer satisfaction and requirements have been fully met Meet minimum credential requirements IAW DoD 8570.01-M. Desired Qualifications: Microsoft Certified Solutions Developer (MCSD) certification desired ITILFoundation certification desired More ❯
procedures; and regulations WHAT YOU'LL NEED TO SUCCEED: Education: Bachelor's degree in related degree or equivalent experience Required Experience: 8+ years of related experience Required Technical Skills: ITILFoundation certification preferred Technical Administration and in-depth experience with Wireless Networks Areas of information systems security; including policy; security standards; network; application; database and physical Ability to More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
SLA compliance and ticket quality (age, updates, backlog) Drive automation and continuous improvement initiatives Handle escalations and support transitions Maintain accurate ticket documentation and prioritization What Were Looking For: ITILFoundation certification Experience in team management and development Strong customer management skills High-level knowledge of enterprise infrastructure Experience with public cloud platforms Expertise in EUC device management More ❯
Abingdon, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Civil Nuclear Constabulary
with experience in business systems or applications, preferably Oracle Fusion, HCM, and related modules. It would be a plus if you hold or are willing to work towards the ITILFoundationCertificate to enhance your experience. You must have a high degree of accuracy and attention to detail and be able to work methodically and organised. Strong More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
SPG Resourcing
Access Management (IAM) projects across enterprise-level environments. This role will involve managing change and risk frameworks, coordinating with internal and external stakeholders, and ensuring alignment with best practices (ITIL) and compliance with regulatory requirements (e.g., GDPR, SOX). Key Responsibilities: Lead the change management strategy for IAM implementations across enterprise systems, ensuring minimal disruption and maximum adoption. Assess … changes, ensuring secure, compliant, and effective solutions. Create and maintain risk registers, define controls, and track mitigation effectiveness through regular reporting. Develop and manage change management frameworks aligned with ITIL best practices to support technology and business transformation. Collaborate with technical and non-technical stakeholders to evaluate change impacts and secure alignment across business units. Monitor and ensure ongoing … Proven experience as a Technical Project Manager in consultancy or complex multi-client environments. Knowledge of IAM systems, access governance, provisioning, and de-provisioning processes. In-depth understanding of ITIL change management, risk frameworks, and enterprise architecture principles. Experience working with security and compliance frameworks, including ISO 27001, GDPR, and SOX. Exceptional stakeholder engagement skills, including working with senior More ❯
communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITILFoundation Certified More ❯
international/multicultural environment. Strong team player with excellent relationship skills. You are stress resistant and can impart knowledge at various levels. Miscellaneous: Any other language is an asset. ITILFoundation Certified. Experience in European Institution is an asset. More ❯
and management to assure customer satisfaction and requirements have been fully met Meet minimum credential requirements IAW DoD 8570.01-M. Desired Qualifications: Microsoft Certified Solutions Developer (MCSD) certification desired ITILFoundation certification desired More ❯
