Service Cloud, App Cloud, Field Service Lightning, Marketing Cloud, Heroku, CPQ· Experience of sourcing AppExchange partner solutions to meet solution requirements, for example: CTI, IVR, Payment, Knowledge Management, Social Analytics, E-Signatures, Data Validation and Cleansing.· Detailed understanding of Salesforce governor limits, and how to work within them when designing more »
devices using inTune is desirable Ticket queue management 1st line ticket triage Front office telephony support (Call centre), management of user base, changes to IVR etc. AD, Office365 & email administration The following would be desirable but if you don’t bring the experience don’t be put off, see them more »
Ashford & St. Peter's Hospitals NHS Foundation Trust
to the Trust in all the general areas of telephony and its associated systems which include, traditional TDM and VoIP Telephony, Voicemail, Call Logging, IVR & Contact Ctr Solutions, Paging, Mobiles and Call Recording Install, commission, and maintain computerised hardware and software systems and telecommunications solutions, including cabling infrastructure Provide technical … to the Trust in all the general areas of telephony and its associated systems which include, traditional TDM and VoIP Telephony, Voicemail, Call Logging, IVR & Contact Ctr Solutions, Paging, Mobiles and Call Recording Install, commission, and maintain computerised hardware and software systems and telecommunications solutions, including cabling infrastructure Ad-hoc more »
