76 to 100 of 113 Permanent Incident Management Jobs with Remote Work Options

value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the end … to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous … roadmap for the payment service, reviewing prioritisation on a regular basis and understanding how the changes impact the overall service. About you Extensive Service Management experience Payments knowledge and experience to include industry objectives Be able to build and maintain strong relationships both internally and externally. Be an excellent more »

standards, including Cyber Essentials, ISO 27001, 27002, Data Protection Act, and GDPR. In-depth knowledge of the Microsoft O365 environment, threat intelligence analysis, Security Incident Response processes, disaster recovery, and business continuity principles. Familiarity with security testing principles, vulnerability scanning, risk identification, resolution, and reporting. Experience in formal document … creation, such as reports or procedures. Key Responsibilities include but not limited to: Assist with security incident management and response activities, emphasizing cyber threats. Conduct daily, weekly, and monthly security checks, reconciliation, and compliance checks. Handle security alerts and inquiries from systems and end users. Complete client security more »

the Business Senior Leadership Team (specifically SMF 3, 18 & 24) to assess and manage its operational risk following the Group’s model for the management of operational risk and with the support of the Operational Risk Control Department Key Responsibilities: Supporting the Senior OPC Manager in the development of … is provided to BNP Paribas Personal Finance Central Function. Control procedures – Adapt the generic procedures and define and formalise the local procedures. Support with Incident Management – Identify & quantify incidents including Fraud & report incidents to the ORM team. Contribute to the analysis of the incident – root causes & effects more »

team and embark on an exhilarating journey crafting a cutting-edge SaaS platform from inception! You'll be at the forefront of revolutionising data management systems by leveraging top-tier technologies within the AWS ecosystem. As the Cloud Database Architect & Administrator, you'll be pivotal in designing, executing, and … closely with Software Engineering Teams to enhance database performance through tasks like indexing and query optimisation. Upholding database availability, performance, and security through proactive incident management, monitoring, and auditing. Crafting robust data backup, recovery, and archiving strategies to safeguard critical information. Establishing and enforcing database standards, policies, and … Aurora. Proficiency in NoSQL cloud-based solutions like DynamoDB and MongoDB. Sound knowledge of replication and high-availability techniques. Hands-on experience in database management focusing on performance, integrity, and security. Proficiency in query optimisation and database lifecycle management. Familiarity with Infrastructure as Code (IaC) tools like HashiCorp Terraform more »

relied upon by more than 60% of the Fortune 500 to power their mission-critical workloads. We specialize in Business-critical Linux, Enterprise Container Management and Edge solutions, and collaborate with partners and communities to empower our customers to innovate everywhere – from the data center, to the cloud, to … compliance policies, practices, and controls Manage all facets of SUSE’s trade compliance program, included restricted party screening, export licensing and control classification, training, incident management and risk assessments Develop and foster relationships with functional areas involved in export activities, including Sales, Product/Engineering, Finance Monitor global more »

that can offer you a role with great technical exposure and opportunities to further your skills and career. Key Responsibilities: ** Provide technical support and incident management for systems and networks ** Manage Data Centre environments and Cloud Infrastructure ** Ensure all technology is fully secured and operational at all times more »

that can offer you a role with great technical exposure and opportunities to further your skills and career. Key Responsibilities: ** Provide technical support and incident management for systems and networks ** Manage Data Centre environments and Cloud Infrastructure ** Ensure all technology is fully secured and operational at all times more »

and allow them to offer the best service possible. This is a senior role, so plenty of experience within SecOps is vital, especially within incident response and engaging with the wider business. This role will also see you have direct reports, so experience in a little leadership or mentoring … to further enhance capabilities Experience with malware analysis is essential as you will play a senior role in managing this process. Having ownership over incident management and ensuring incidents are closed out in a timely manner or escalated effectively. Risk analysis across multiple teams and technologies is also … great internal security role, working with a reputable organisation and a talented team. If you have the right experience and are comfortable with your incident response skills then please do go ahead and apply now. more »

Collaborate with the IT Operations team to ensure the delivery of performant and reliable platforms to our valued clients. Provide expert-level support, including incident/problem diagnosis and resolution escalation to the Customer Support team. Conduct routine checks and triage activities, swiftly addressing any issues to uphold service … standards. Manage event and incident management for our cloud platforms, ensuring seamless operations. Execute planned change requests and maintenance activities on hosted infrastructure, prioritising customer satisfaction. Facilitate customer deployment activities and maintain comprehensive documentation on infrastructure requirements. Offer management and support for on-premises/dedicated clients more »

Collaborate with the IT Operations team to ensure the delivery of performant and reliable platforms to our valued clients. Provide expert-level support, including incident/problem diagnosis and resolution escalation to the Customer Support team. Conduct routine checks and triage activities, swiftly addressing any issues to uphold service … standards. Manage event and incident management for our cloud platforms, ensuring seamless operations. Execute planned change requests and maintenance activities on hosted infrastructure, prioritising customer satisfaction. Facilitate customer deployment activities and maintain comprehensive documentation on infrastructure requirements. Offer management and support for on-premises/dedicated clients more »

Supplier and Partner Relationships: Develop strong relationships and collaborate with suppliers and partners when making technology-related decisions. as a Central Contact for Service Management: Serve as the central point of contact for technology-related decisions and service improvement plans, including incident management and service restoration. Senior more »

Layer 3 services on GPON and XGS PON access networks, Juniper core network, BNG, and firewall infrastructure. Key responsibilities encompass customer support, technical troubleshooting, incident management, and network configuration. Skills & Experience Required Experience: 3+ years in an engineering and/or network support role with supplier interaction/… series advantageous. Certifications: Cisco CCNP/Juniper JNCIP or equivalent recognized accreditations advantageous. Communication: Ability to talk at all levels in the business. Pressure Management: Experience working under pressure in a fast-paced role. Technical Knowledge: Practical and deep knowledge of network technologies, security, and architectures within a large more »

Layer 3 services on GPON and XGS PON access networks, Juniper core network, BNG, and firewall infrastructure. Key responsibilities encompass customer support, technical troubleshooting, incident management, and network configuration. Skills & Experience Required Experience: 3+ years in an engineering and/or network support role with supplier interaction/… series advantageous. Certifications: Cisco CCNP/Juniper JNCIP or equivalent recognized accreditations advantageous. Communication: Ability to talk at all levels in the business. Pressure Management: Experience working under pressure in a fast-paced role. Technical Knowledge: Practical and deep knowledge of network technologies, security, and architectures within a large more »

Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application more »

to work for a global leader in data science. Responsibilities: Conduct research, design, develop, deploy, and enhance security solutions, such as cloud security posture management (CSPM), endpoint detection and response (EDR), cloud access security broker (CASB), and integrated cloud email security (ICES). Support initiatives and technologies related to … and monitoring security solutions on a daily basis. Support security analysts in their investigations and fixes of security issues in accordance with procedures for incident management and response. Keep up to date knowledge of sophisticated threats, ongoing surveillance, incident handling, and mitigation techniques utilized in cyber security … operations. Qualifications: Experience with integrated cloud email security (ICES) and cloud access security broker (CASB) and cloud security posture management (CSPM) Expertise in scripting for complex assignments and automation Knowledge in SANS Top 20 Controls, NIST Framework More details: Permanent role 2 days in office, 3 days work from more »

vendors to mitigate physical and technical security concerns. Ideal for someone who is looking for that next step of autonomy in an info sec management capacity. Responsibilities Work alongside the technical service owners to ensure that policies and capabilities are fit for purpose and working effectively and that identified … in an ITIL based environment. Strong problem-solving ability, with flexibility to think creatively and adapt to and implement rapidly changing environments and services. Incident management experience and an ability to quickly tailor responses to deal with fast-moving situations Apply now for a confidential chat. Nothing ventured more »

have the following responsibilities. Troubleshooting and resolving incidents passed from 1st & 2nd line Working with internal, external stakeholders and 3rd parties to provide solid incident management resolutions Progressing all incidents in a timely manner to ensure SLAs are met Tracking of all incidents and escalation and closure of more »

National Security consultancy on a permanent basis! You will be working within a secure military environment with other skilled engineers. This will primarily involve incident management on the clients' live system, on FAS App incidents that have been escalated from level 1/2 resources that are often more »

/feedback to stakeholders, customers. Participate in 24/7 on-call support rotation. Requirements: Monitoring, maintaining service metrics, infrastructure. Python, Terraform, GitHub Actions. Incident management, runbooks/playbooks. Tests, test infrastructure maintenance. GitHub deployment workflows, operational procedures. Communication skills, service review/feedback. 24/7 on more »

address potential vulnerabilities and risks. - Implement and maintain security controls and compliance measures based on industry standards and regulatory requirements. - Key member of the incident response efforts, conduct root cause analysis, and recommend corrective actions to prevent future incidents. - Monitor AWS security alerts, events, and incidents, and respond promptly … and infrastructure-as-code (IaC) tools. - Ability to perform security threat modeling and risk assessments to identify and prioritize security risks. - Experience with security incident response and handling, including log analysis and forensics. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. - In-depth knowledge of … with Company Policies and Security Infrastructure - Familiarity with AWS Security Best Practices and the business Setup - Integration into DevOps Workflow Within 3 months: - Security Incident Handling and Remediation - Security Automation and Tooling - Security Compliance and Auditing - Collaboration with Development Teams Within 6 months: - Threat Modelling and Risk Assessment - Continuous more »

address potential vulnerabilities and risks. - Implement and maintain security controls and compliance measures based on industry standards and regulatory requirements. - Key member of the incident response efforts, conduct root cause analysis, and recommend corrective actions to prevent future incidents. - Monitor AWS security alerts, events, and incidents, and respond promptly … and infrastructure-as-code (IaC) tools. - Ability to perform security threat modeling and risk assessments to identify and prioritize security risks. - Experience with security incident response and handling, including log analysis and forensics. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. - In-depth knowledge of … with Company Policies and Security Infrastructure - Familiarity with AWS Security Best Practices and the business Setup - Integration into DevOps Workflow Within 3 months: - Security Incident Handling and Remediation - Security Automation and Tooling - Security Compliance and Auditing - Collaboration with Development Teams Within 6 months: - Threat Modelling and Risk Assessment - Continuous more »

Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk), Infrastructure, and IT Security, spanning multiple sites across the UK. The work is diverse and interesting – no two days are alike … and there is an opportunity to get involved with the rest of the IT Operations teams, Solutions, Project Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2nd Line remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership … with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed, work with other analysts to provide initial triage of all calls into the Service Desk, ensuring that tickets passed on to downstream resolver groups are documented appropriately. Contribute to and facilitate more »

is accurate and submitted timeously -Editing and translating reports as needed -Analyse info and reports received and notify relevant department as needed - Lead the incident management process by recommending appropriate actions ensuring regular follow ups as well as communicating info to stakeholders -Liaise with management and internal … in French is essential - Degree educated in either political science, international relations, politics, economics, social science, law or similar is required - Experience in project management and reporting needed - Ability to process large volume of technical information - Experience working with a Non-profit organisation as well as due diligence beneficial more »

from you: Hands on experience (recent) on both on-premise and Azure data centres Experience managing and leading Infrastructure teams Handle change, problem and incident management Must have a ‘security first’ approach to all systems Data centre experience – absolutely essential Line management duties; 1-2-1 reviews more »

IO Associates is looking for an Applications 3rd Line Engineer to maintain and support a complex secure solution. This role primarily involves incident management and resolution for the clients' live systems, dealing with issues escalated from 2nd line support in remote environments. You will also be responsible for … infrastructure development and testing. Implement upgrades, patches, and new software solutions. Take ownership of problems and deliver effective solutions. Skills and Experience: SharePoint: Server management, permissions, application integration VMware Horizon VDIs vSphere Virtualization Group Policy Management Skype Server File Share and NTFS Permissions NGINX Hyper V Exchange more »