Senior Information Technology Support Analyst
- Hiring Organisation
- Astreya
- Location
- London Area, United Kingdom
collaboration workflows across Teams, SharePoint, OneDrive, Exchange Online, and related M365 tools, not just break/fix, but helping people use the platform effectively. Handle IT asset lifecycle tasks: deployment, recovery, configuration tracking, and documentation in ServiceNow. Support audio-visual equipment setup, troubleshooting, and maintenance across conference rooms … reporting, account management, and similar. This is not a once-a-quarter ask, it's an ongoing expectation. Build and maintain workflows using Power Automate to reduce manual overhead in common processes. Use AI tools (Copilot, ChatGPT, or Claude) as a practical part of your workflow, for documentation ...