126 to 150 of 471 Permanent Problem Management Jobs

Jenkins/GitHub) Configuring and running Code/Binary scans using solutions like SonarQube, Semgrep, Blackbuck, Trivy, GitLeaks Veracode, etc. Configuring and using Secrets management tools like Vault and Cloud native solutions Broad knowledge of SDLC Tools, specifically Build, Test and Deploy Automation tools, e.g., Maven, Gradle, Selenium, Ansible … Linux Servers. Cloud services (AWS/Azure/GCP). Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls. Strong problem solving skills on these platforms Minimum knowledge and understanding of financial markets are desirable. Ability to work independently and in a team environment. Ability ...

Jenkins/GitHub)Configuring and running Code/Binary scans using solutions like SonarQube, Semgrep, Blackbuck, Trivy, GitLeaks Veracode, etc. Configuring and using Secrets management tools like Vault and Cloud native solutionsBroad knowledge of SDLC Tools, specifically Build, Test and Deploy Automation tools, e.g., Maven, Gradle, Selenium, Ansible, etc. … Linux Servers. Cloud services (AWS/Azure/GCP). Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls. Strong problem solving skills on these platforms Minimum knowledge and understanding of financial markets are desirable. Ability to work independently and in a team environment. Ability ...

escalation point for complex incidents, recurring problems and engineering-level change. You will own advanced investigation through to resolution, drive Root Cause Analysis and Problem Management, and work with vendors and internal teams to deliver permanent fixes, reduce repeat demand and improve service resilience. You will maintain clear … telephony, prioritised to SLA and customer impact Provide clear and timely customer updates throughout complex incidents, Problems and engineering activity Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis, and maintain Known Errors and workarounds Validate escalations, provide technical guidance, and return those that do not meet ...

business, IT, data, security, architecture, quality, and compliance functions. Own product delivery governance, prioritisation cadence, backlog health, release planning, capacity allocation, and management of scope, time, cost, and value trade-offs. Drive operational excellence through reliable product operations, incident and problem management, root-cause analysis, and post … cross-functional teams and delivering measurable outcomes through Agile and Lean product practices. Strong product strategy skills, including vision setting, roadmap development, prioritisation, portfolio management, and value measurement through OKRs/KPIs. Experience managing complex digital product portfolios in enterprise environments. Understanding of digital R&D workflows in laboratory ...

service-related enquiries. The Service Delivery Manager will help deliver customer value by maximising the IT service quality. You will build knowledge management of our customer's environment by understanding and aligning with three main service streams: people, processes, and technology. The successful candidate will be result-orientated, focused … possess exceptional attention to detail. You should enjoy problem-solving and getting things done in a fast-paced environment, and should be motivated to succeed, with a desire to continuously learn and improve. Responsibilities Whilst no two days will be the same, the types of activities that the Service ...

seeking an Incident & Problem Analyst to join the IT Operations Team in Bradford. The role is hybrid, with home-based work and time in the Bradford office. You will support Major Incident & Problem Management and contribute to reducing business risk and impact through trend analysis and robust … problem management practices. Key responsibilities include identifying problems, maintaining records, coordinating incidents, and delivering high-quality reporting. #J-18808-Ljbffr ...

Production Support Engineer to join our technology operations team. The ideal candidate will bring hands-on experience in production support, automation, monitoring, and incident management, with a strong focus on ensuring system reliability and operational excellence. This role requires strong problem-solving abilities, technical depth, and clear documentation … Splunk. Strong knowledge of databases (SQL, queries, optimization). Experience supporting large-scale, high-availability systems in a 24x7 production environment. Familiarity with incident management, problem management, and BCP/DR frameworks. Strong documentation, articulation, and communication skills. Ability to work collaboratively in cross-functional teams ...

business stakeholders Prioritise incidents based on business impact and agreed service levels Monitor incident queues and ensure timely updates and resolution progress Support problem management activities and contribute to preventative improvements Analyse recurring issues and recommend corrective actions or process improvements Document investigations, fixes, and known error workarounds … Support system testing, releases, patches, and change activities where required Maintain clear communication with stakeholders throughout the incident management process Assist with user support, training guidance, and knowledge-base documentation Required Skills & Experience Experience supporting Siemens Teamcenter applications Strong incident management and troubleshooting skills Understanding of PLM processes ...

Exchange Online. Provide efficient and effective escalation path for junior members of the team Own day-to-relationships with extended technical partners in the management of IT services, working in a collaborative and transparent culture Promote technical implementations into production Ensuring IT assets are maintained in the IT Asset … updated, secure, and plans in place prior to End of Life To lead any root cause analysis and resolution of problems. Own and drive problem management for the relevant technical areas. Knowledge and Expertise Essential: Experience in designing, implementing and supporting Azure Cloud services (IaaS, PaaS, Networks) Experience ...

Consultant to join our team in London, London, City of (GB-LND), United Kingdom (GB).Senior Engineer in Production ManagementThe Senior Engineer in Production Management, will be responsible for the development and overall implementation of software in a complex, critical and large cross-departmental and multi-disciplinary area. … industry implications for our technologies. Improve the service level the team provides to our end users, which includes maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices. Drives Continuous Delivery and Automation efforts across the supported applications by means of Root Cause Analysis reviews ...

decisive action. Work across Sales, Architecture and Service Transition to ensure new services are ready for live operation. Drive continuous improvement through automation, problem management, knowledge sharing and shift-left. Manage operational risk, budgets, suppliers and resources. Skills and experience: Experience in a cloud, MSP or managed … environment is essential. Microsoft Associate-level certification or equivalent practical experience. ITIL Foundation or equivalent service-management experience; broader technical qualifications are welcome. Strong knowledge of Microsoft cloud, infrastructure, security and SLA led service delivery. A proven track record of leading change, developing teams and improving engagement, able ...

Tata Consultancy Services UK&I in Warrington is recruiting for an Incident and Problem Management Analyst (SC Cleared) to maintain service stability in a complex environment. The role coordinates with the Service Desk, SIAM and resolver groups to ensure timely resolution, governance and continuous service improvement. You will ...

difficult client conversations and clearly articulate remediation plans in a way that is reassuring. Solution focussed and outcome driven. Service operations Implement incident and problem management processes using best practice such as ITIL or Agile Service Management. Coordinate and manage the resolution of major incidents and subsequent root … cause analyses. Champion governance, risk and engagement processes and be responsible for others following the processes. Manage change using robust change management processes that prevent scope creep. Ability to manage workflows with popular ticket management tools such as ServiceNow, Jira Service Desk, Zendesk etc. Create, run and report ...

Exchange Online. Provide efficient and effective escalation path for junior members of the team Own day-to-relationships with extended technical partners in the management of IT services, working in a collaborative and transparent culture Promote technical implementations into production Ensuring IT assets are maintained in the IT Asset … updated, secure, and plans in place prior to End of Life To lead any root cause analysis and resolution of problems. Own and drive problem management for the relevant technical areas. Knowledge and Expertise Essential: Experience in designing, implementing and supporting Azure Cloud services (IaaS, PaaS, Networks) Experience ...

Exchange Online. Provide efficient and effective escalation path for junior members of the team Own day-to-relationships with extended technical partners in the management of IT services, working in a collaborative and transparent culture Promote technical implementations into production Ensuring IT assets are maintained in the IT Asset … updated, secure, and plans in place prior to End of Life To lead any root cause analysis and resolution of problems. Own and drive problem management for the relevant technical areas. Knowledge and Expertise Essential: Experience in designing, implementing and supporting Azure Cloud services (IaaS, PaaS, Networks) Experience ...

class technical support while also acting as true engineers — employing complex troubleshooting, customer connectivity onboarding, real-time monitoring, incident response, change execution, and escalation management for a highly distributed, latency-sensitive global network spanning both physical infrastructure and cloud platforms. A defining element of this role is its strong … metrics, collectors, and dashboards. Build tooling that strengthens root cause analysis, predictive monitoring, and data‐driven operational decision‐making within the NOC. Packet Analysis & Problem Management – 10% Respond to customer multicast gap claims and complex market data integrity inquiries. Perform packet captures and deep packet inspection using tcpdump ...

take ownership of the end-to-end testing lifecycle, from developing test strategies and plans through to execution, defect management, reporting and release readiness. You’ll work across both project and BAU activity, ensuring testing is embedded from the beginning and that risks and issues are identified and managed … effectively. You’ll also provide support across the wider Supply Chain Systems team, including incident and problem management, and will have the opportunity to add value across a range of projects and workstreams. What you will do: Develop and implement test strategies for Supply Chain systems (Warehouse Management ...

complex incidents, recurring problems and engineering-level changes. You will take ownership of advanced technical investigations through to resolution, drive Root Cause Analysis and Problem Management, and work closely with internal teams, customers and third-party vendors to deliver permanent solutions. A strong networking background is essential … Microsoft cloud, networking , security, backup/DR and telephony. Provide clear and timely customer communication throughout complex incidents, Problems and engineering activity. Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis and maintain Known Errors and workarounds. Validate escalations, provide technical guidance and ensure tickets meet agreed ...

delivering work for key business programs advising and supporting the further adoption of the data platform foundations. Coordinating changes across business change, technology change management process, incident management and problem management process. Communicating with project managers, and technical and business change teams to develop trust. Ensure … Good working knowledge of scripting languages such as Python/PySpark. A good understanding of data foundation concepts, such as data modelling, data quality management and data governance. Competencies and aptitude Ability to quickly learn, implement, and utilise new technologies. Analytical and problem-solving. Combines and organises information ...

Hybrid Working £Competitive + Benefits We're working with a highly respected financial services organisation seeking an experienced Application Manager to lead the operational management of a critical portfolio of enterprise applications supporting Finance, HR, Risk, Compliance and other corporate functions. This is an excellent opportunity for a service … improvement across a business-critical portfolio. The Role As Application Manager, you will be responsible for the day-to-day performance, governance and lifecycle management of a portfolio of enterprise applications. Working closely with senior business stakeholders, technology teams and third-party suppliers, you'll ensure services remain secure ...

starting approach with evidence of identifying issues, shaping solutions and delivering improvements without heavy direction. Strong practical Azure experience, including Azure DevOps, Azure API Management or comparable API platform capabilities. Hands-on expertise in Terraform, GitHub, GitHub Actions, CI/CD pipeline design, deployment automation and release support. Practical … knowledge of incident management, problem management, root-cause analysis and operational readiness. Good awareness of Site Reliability Engineering principles, with the ability to apply them pragmatically to DevOps and platform improvement work. Experience improving observability through monitoring, logging, tracing, alerting, service-health dashboards and actionable telemetry. Experience ...

Want to accelerate your career? Electrify your potential as a Service Management & Cyber Security Director and join the fastest growing motorsport on the planet! About Formula E: Formula E, the world's fastest-growing sport, is redefining motorsport with a bold focus on innovation and sustainability. Hosting over … help alter perceptions and speed-up the switch to electric mobility. The Role: Reporting directly to the Chief Technology Officer (CTO), the Service Management and Cyber Security Director is accountable for designing, implementing, and safeguarding the technology processes that power Formula E. This dual-focus leadership role bridges technical ...

Hybrid Working £Competitive + Benefits We're working with a highly respected financial services organisation seeking an experienced Application Manager to lead the operational management of a critical portfolio of enterprise applications supporting Finance, HR, Risk, Compliance and other corporate functions. This is an excellent opportunity for a service … improvement across a business-critical portfolio. The Role As Application Manager, you will be responsible for the day-to-day performance, governance and lifecycle management of a portfolio of enterprise applications. Working closely with senior business stakeholders, technology teams and third-party suppliers, you'll ensure services remain secure ...

Service Assurance Manager leads the Service Assurance team and is accountable for the effective governance of IT service management across HL's dual technology estate, spanning heritage systems, cloud services, and integrated third party platforms. The role ensures consistent execution of service management processes, strong major incident leadership … risk appetite. What you'll be doing Lead and manage the Service Assurance team, setting clear priorities, standards, and performance expectations Manage IT service management processes (Incident & Problem, Change & Release, Knowledge, and SACM) across IT Service Operations Participate in on‐call and out‐of‐hours cover, providing business ...

efficiency. The team is responsible for the evaluation, certification, integration, and ongoing support of Linux-based infrastructure, including hardware platforms, Red Hat Linux, configuration management, system services such as DNS, DHCP, and NTP, and a variety of internally developed tools. In the Technology division, we leverage innovation to build … power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Infrastructure Production Management & Reliability Engineering position at Director level (equivalent to AVP) which is part of the job family responsible for maintaining the stability and reliability ...