Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid/Remote Options
Applause IT Recruitment Ltd
years in a leadership or managerial role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and Service Transition management. Experience with ITSM tools such as ServiceNow or BMCRemedy . Strong communication and stakeholder management abilities. Certified in ITIL Foundation v4 (advanced certifications preferred). Additional qualifications in project managementMore ❯
Leeds, West Yorkshire, United Kingdom Hybrid/Remote Options
Infused Solutions Ltd
the architectural framework for Service Integration and ServiceManagement tooling. Experience Deep understanding of ITIL frameworks and their application in enterprise environments. Proven experience as a Solution Architect in ITSM, service integration and service mapping. Hands-on experience with platforms like ServiceNow, BMCRemedy, or equivalent. Excellent communication and stakeholder engagement skills. Ability to balance strategic vision More ❯
managing projects; preferably with multi-disciplined teams Experience with application deployment using remote technologies Strong technical background with a minimum of three (3) years Systems experience ITServiceManagement (ITSM) systems Print Management solutions Microsoft TECHNICAL COMPETENCE: Knowledge of Microsoft Applications, Web Applications and Print Driver architecture Knowledge of networks, routers, switches, servers and common operating systems The ability … be transparent, in the changing nature of the customer workplace whilst maintaining a positive focus towards customer satisfaction. Experience with Remedy, ServiceNow or other ITServiceManagement (ITSM) Systems. PERSONAL CHARACTERISTICS: Individual must demonstrate a high level of business maturity, in appearance, focus, poise and alertness; ability to get along well with diverse personalities—mature—flexible High More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Alexander Edward James Consulting Limited
contribute to ongoing process improvements. Requirements: Experience managing high-priority incidents in a multi-client or shared services environment Knowledge of ITIL Familiarity with Remedy or similar ITSM tools Ability to take part in an on-call rota (early and late weekly shifts) Willingness to undergo security clearance Responsibilities: Lead major incidents from start to finish Assign More ❯
PLUS, SQL LOADER, TOAD/SQL Developer Tool2. Understanding of Data Warehouse related ETL concepts, data quality, governance.3. Strong analytical and problem-solving skills. Desired Skills:1. Familiarity with ITSM tools like Remedy, JIRA. Understanding of Work Order(WO), incident(INC), problem(PBI), and change(CRQ) management.2. Knowledge of Unix shell scripting(KSH/Bash), C, DMX More ❯