minimize user impact. Provide assistance to users in accessing and using IT systems. Work with a team of Service desk and systems Administrators. Utilize ITSM ticketing system for trouble management documentation. Provide support for the escalation and communication of status to DoD agencies and internal customers. Optimize system operations …/DoD 8140, minimum IAT II. Must be a US Citizen, Active Top Secret clearance Preferred Qualifications Experience with DISA Network Enclaves Remedy experience Experience with Cloud Computing technologies is preferred. Experience with virtualization technologies is preferred. Original Posting Date: 2024-05-22 While subject to change based more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and ITServiceManagementmore »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and ITServiceManagementmore »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and ITServiceManagementmore »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and ITServiceManagementmore »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and ITServiceManagementmore »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and ITServiceManagementmore »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and ITServiceManagementmore »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and ITServiceManagementmore »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and ITServiceManagementmore »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and ITServiceManagementmore »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and ITServiceManagementmore »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and ITServiceManagementmore »
York, England, United Kingdom Hybrid / WFH Options
VetPartners Limited
vulnerabilities Ensure that build baselines are tested for reliability, functionality, and security Consult on hardware solutions and provide guidance on hardware standards Ensure ITSM tooling platforms are actively maintained with ticket updates, problem records, change notifications and asset management Play a key role in developing and implementing service … BGP and OSPF) Detailed and working knowledge of Microsoft Server operating systems, Active Directory and components, including INTUNE, group policy and WSUS Understanding of ITSM toolsets (Freshservice being desirable) Confident in communicating with management and colleagues alike, whilst being diplomatic and professionally focused Able to work well under pressure more »
