Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
policies across cloud estates. Execute backup, disaster recovery, and business continuity procedures. Systems Management & Optimisation: Maintain and troubleshoot Azure and hybrid cloud environments. Perform proactive monitoring, incident response, and rootcauseanalysis of mission-critical systems. Configure, optimise, and secure servers, virtual machines, networking, and storage solutions. Create and maintain scripts (e.g., PowerShell) to automate operational tasks. More ❯
and test network engineering/administration activities. • Create and maintain Standard Operating Procedures (SOPs) and technical documentation. • Provide follow-up reports (technical findings, feedback, and resolution steps taken) for RootCauseAnalysis and process improvement initiatives. Job Title Systems engineer (Senior) Top Skills Details • BS Degree with 12-15 years' experience or Master's degree with More ❯
and in-depth experience of Oracle Engineered systems and subsystems, especially Exadata Ability to troubleshoot and resolve complex hardware/software issues, restore environments to an operational state, perform rootcauseanalysis and provide forward thinking mitigation strategies Good communication and analytical skills Familiarity with security practices in web application delivery and general knowledge of network topology More ❯
and Windows environment is required. Requirements: Qualifications/What you bring (Must Haves) - Highlight Top 3-5 skills Candidate should be knowledgeable of the following: Excellent troubleshooting, problem solving & rootcauseanalysis skills. Exceptional customer service. Candidate should be able to work under pressure. Self-starter and be able to follow defined corporate processes & policies. Strong team More ❯
of Windows and Windows Servers. Experience with Cisco hardware and operating systems. Certification required, at a minimum, Cisco Certified Network Associate (CCNA). Experience with packet capture and network analysis tools is required. Experience with monitoring solutions and datacenter operations required. Desired Skills: Experience with network security principles, threats, and vulnerabilities. Experience with Palo Alto hardware and operating systems. … network-based server systems. Ability to work flex and overtime hours with some weekend hours expected. Ability to solve problems quickly and completely; analytical problem-solving skills; adept at root-causeanalysis and mitigation. Effective communication, writing, documentation, and requirements gatherings skills are needed to be effective in this role for working with other members of the … preferred. Eight (8) years progressively responsible network systems engineering experience is required. Certification required, at a minimum, Cisco Certified Network Associate (CCNA). Familiarity with packet capture and network analysis tools is required. Knowledge of monitoring solutions required. VMWare, VSphere, and VCenter experience is strongly desired. Four (4) years of experience can be substituted for a degree for total More ❯
Loughborough, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
migration, working with project teams and senior stakeholders. Drive process improvement, automation, and security best practice using PowerShell, deployment tools (SCCM/Intune/PDQ), and cloud technologies. Conduct rootcauseanalysis for critical incidents and coordinate long-term resolutions. Develop and maintain comprehensive technical documentation, knowledge base articles, and asset records. Build strong relationships with senior … and best practice. Participate in an on-call rota (with enhanced allowance) to ensure 24/7 service continuity. Ideal Candidate: Significant 2nd/3rd line support or application analysis experience in a complex/regulated environment. Deep knowledge of Microsoft technologies: Windows Server, Active Directory, PowerShell, Exchange, SharePoint, Teams, Azure. Track record delivering major upgrades, migrations, or automation More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Russell Tobin
support while doing progress tracking for high-priority projects. You will also be responsible for offering program-level support and enhancing operational efficiency. Responsibilities: Help conduct qualitative and quantitative analysis of projects post launch, identifying areas for improvement and providing feedback to the team Provide data-driven insights to inform and enhance decision-making Work with Systems Program Managers … across multiple programs to support the needs of the business, for example, implementing tooling changes, assisting with root-causeanalysis, conducting comprehensive audit of current workflow, etc. Provide support on the day-to-day execution of programs that require liaising with multiple cross functional partners Assist with developing the tech roadmap process ensuring it is fit-for … Build collaborative cross-functional relationships with Operations, Product, Engineering, Data Science, among other teams Provide support on team execution tracking and outbound communications Minimum Qualifications: Proven experience in data analysis with the ability to interpret data and provide actionable insights Experience with data querying languages (e.g. SQL), Google Suite (Google Docs, Sheets, Slides, etc), Lucid Charts, etc. Excellent verbal More ❯
support while doing progress tracking for high-priority projects. You will also be responsible for offering program-level support and enhancing operational efficiency. Responsibilities: Help conduct qualitative and quantitative analysis of projects post launch, identifying areas for improvement and providing feedback to the team Provide data-driven insights to inform and enhance decision-making Work with Systems Program Managers … across multiple programs to support the needs of the business, for example, implementing tooling changes, assisting with root-causeanalysis, conducting comprehensive audit of current workflow, etc. Provide support on the day-to-day execution of programs that require liaising with multiple cross functional partners Assist with developing the tech roadmap process ensuring it is fit-for … Build collaborative cross-functional relationships with Operations, Product, Engineering, Data Science, among other teams Provide support on team execution tracking and outbound communications Minimum Qualifications: Proven experience in data analysis with the ability to interpret data and provide actionable insights Experience with data querying languages (e.g. SQL), Google Suite (Google Docs, Sheets, Slides, etc), Lucid Charts, etc. Excellent verbal More ❯
Duties: *Have a sound understanding of the ITIL framework and practical experience in operating ITIL-aligned problem management processes. *Significant experience in managing major incidents, including stakeholder communication, incident analysis and resolution, and working in stressful situations. *Mentor Major Incident Managers. *Conduct Major Incident Reviews. *Champion for the problem management practice. *Prevent recurrence of problems through effective problem management. … Facilitate rootcauseanalysis and methodologies. *Ensure effective problem resolution through collaboration. *Ensure accurate problem records and known errors. *Organise and chair meetings related to the practice. *Provide problem training and guidance to resolution teams. *Provide reports and metrics on problem activities. *Audit problem activities. *Continuously improve problem processes by identifying, proposing, and implementing improvements. Background Senior More ❯
across the front end of the customer experience, which means we now have an opportunity for an Analyst to join the team. As an Analyst , you will provide data, analysis, reporting, and decision-making support to stakeholders across Logistics, helping to optimise operational efficiency. This role is critical in supporting our data-driven approach to improving processes and driving … skills to extract, interpret, and visualise data to support decision-making. Supporting the consolidation of data from multiple sources across Logistics, ensuring accuracy and consistency. Identifying trends and conducting rootcauseanalysis to improve key performance indicators. Collaborating with various teams across Logistics, Finance, and Technology to contribute to strategic projects. Ensuring compliance with best practice security … management in all data-related tasks. About you - Requirements to be considered: Strong data analysis and problem-solving skills. Technical proficiency in SQL, VBA, or other relevant programming/scripting languages. Experience using and building BI tools to create insightful reports. Ability to collaborate effectively with different departments and stakeholders. Strong communication skills to present findings and recommendations clearly. More ❯
across the front end of the customer experience, which means we now have an opportunity for an Analyst to join the team. As an Analyst , you will provide data, analysis, reporting, and decision-making support to stakeholders across Logistics, helping to optimise operational efficiency. This role is critical in supporting our data-driven approach to improving processes and driving … skills to extract, interpret, and visualise data to support decision-making. Supporting the consolidation of data from multiple sources across Logistics, ensuring accuracy and consistency. Identifying trends and conducting rootcauseanalysis to improve key performance indicators. Collaborating with various teams across Logistics, Finance, and Technology to contribute to strategic projects. Ensuring compliance with best practice security … management in all data-related tasks. About you - Requirements to be considered: Strong data analysis and problem-solving skills. Technical proficiency in SQL, VBA, or other relevant programming/scripting languages. Experience using and building BI tools to create insightful reports. Ability to collaborate effectively with different departments and stakeholders. Strong communication skills to present findings and recommendations clearly. More ❯
watford, hertfordshire, east anglia, united kingdom
Ocado Logistics
across the front end of the customer experience, which means we now have an opportunity for an Analyst to join the team. As an Analyst , you will provide data, analysis, reporting, and decision-making support to stakeholders across Logistics, helping to optimise operational efficiency. This role is critical in supporting our data-driven approach to improving processes and driving … skills to extract, interpret, and visualise data to support decision-making. Supporting the consolidation of data from multiple sources across Logistics, ensuring accuracy and consistency. Identifying trends and conducting rootcauseanalysis to improve key performance indicators. Collaborating with various teams across Logistics, Finance, and Technology to contribute to strategic projects. Ensuring compliance with best practice security … management in all data-related tasks. About you - Requirements to be considered: Strong data analysis and problem-solving skills. Technical proficiency in SQL, VBA, or other relevant programming/scripting languages. Experience using and building BI tools to create insightful reports. Ability to collaborate effectively with different departments and stakeholders. Strong communication skills to present findings and recommendations clearly. More ❯
Burke, Virginia, United States Hybrid / WFH Options
ALTA IT Services
and ensure accurate data visualization. • Design and maintain dashboards for network health, application performance, and security insights. • Integrate LiveAction solutions with SIEMs, orchestration tools, and other monitoring platforms. • Conduct root-causeanalysis of performance bottlenecks, latency, and packet loss across large-scale networks. • Create custom reports and alerts for performance metrics, compliance monitoring, and capacity planning. • Assist … with an understanding of cybersecurity frameworks. Preferred Qualifications: • LiveAction product certifications (e.g., LiveAction Certified Professional). • Experience integrating LiveAction with Splunk, Elastic, or other SIEMs. • Familiarity with packet-level analysis tools like Wireshark or Riverbed. • Experience with scripting and automation (Python, Ansible, PowerShell). • Prior experience supporting agencies such as DoD, DHS, VA, or IC. More ❯
the Naval Surface Warfare Center environment. Duties, Tasks & Responsibilities • Develop requirements for systems based on local Systems Engineering Processes, DoD and NAVSEA guidance, and commercial specifications as applicable. • Perform Analysis of Alternatives (AoA) for various information systems options. • Provide software engineering services that include development and maintenance in support of software technical documentation and requirements. • Provide remote and on … site troubleshooting and rootcauseanalysis support. • Address issues and implement solutions in the System Problem/Improvement Report (SPIR) database. • Support architecture, design, development, utilization, authorization, maintenance of, and migration to/operation on Department of Navy authorized cloud system providers where approved by management. • Develop solutions to leverage authorized cloud technology offerings. • Recommend solutions to More ❯
escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct rootcauseanalysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise … infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience More ❯
escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct rootcauseanalysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise … infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience More ❯
configuration and management of Windows operating systems and install/load operating system software. Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates. Support analysis of security system infrastructure performance and contribute to recommendations for improvements. Troubleshoot, maintain integrity and configure components and support implementing operating systems enhancements to improve reliability and performance. Perform … 3rd party applications. Support installation, configuration, and maintenance of highly available SQL database Engines. Support deployment and maintenance of storage platforms similar to Dell EqualLogic and Dell Powervault. Perform rootcauseanalysis on significant issues at appropriate level of support. Perform preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity More ❯
antivirus updates. Analyze security system infrastructure performance and recommend improvements. Troubleshoot, maintain integrity and configure components along with implementing operating systems enhancements to improve reliability and performance. Provide detailed analysis and feedback to agency management and internal customers for escalated tickets. Perform IAVA updates and patching to ensure compliance with Information Assurance (IA) standards. Apply Security Technical Implementation Guides … platforms similar to Dell EqualLogic and Dell Powervault. Analyze requirements of future deployments and make recommendations for IT infrastructure including all hardware and software required fulfill those requirements. Perform rootcauseanalysis on significant issues across all tiers of support. Perform preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity More ❯
antivirus updates. Analyze security system infrastructure performance and recommend improvements. Troubleshoot, maintain integrity and configure components along with implementing operating systems enhancements to improve reliability and performance. Provide detailed analysis and feedback to agency management and internal customers for escalated tickets. Perform IAVA updates and patching to ensure compliance with Information Assurance (IA) standards. Apply Security Technical Implementation Guides … platforms similar to Dell EqualLogic and Dell Powervault. Analyze requirements of future deployments and make recommendations for IT infrastructure including all hardware and software required fulfill those requirements. Perform rootcauseanalysis on significant issues across all tiers of support. Perform preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity More ❯
antivirus updates. Analyze security system infrastructure performance and recommend improvements. Troubleshoot, maintain integrity and configure components along with implementing operating systems enhancements to improve reliability and performance. Provide detailed analysis and feedback to agency management and internal customers for escalated tickets. Perform IAVA updates and patching to ensure compliance with Information Assurance (IA) standards. Apply Security Technical Implementation Guides … platforms similar to Dell EqualLogic and Dell Powervault. Analyze requirements of future deployments and make recommendations for IT infrastructure including all hardware and software to meet those requirements. Perform rootcauseanalysis on significant issues across all tiers of support. Perform preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity More ❯
antivirus updates. Analyze security system infrastructure performance and recommend improvements. Troubleshoot, maintain integrity and configure components along with implementing operating systems enhancements to improve reliability and performance. Provide detailed analysis and feedback to agency management and internal customers for escalated tickets. Perform IAVA updates and patching to ensure compliance with Information Assurance (IA) standards. Apply Security Technical Implementation Guides … platforms similar to Dell EqualLogic and Dell Powervault. Analyze requirements of future deployments and make recommendations for IT infrastructure including all hardware and software required fulfill those requirements. Perform rootcauseanalysis on significant issues across all tiers of support. Perform preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity More ❯
Columbus, Ohio, United States Hybrid / WFH Options
Caelum Research Corporation
CND alert or emerging situational awareness/threat. Serves as an expert on CND requirements and compliance to such requirements by using IA tools and techniques to perform compliance analysis and correlation, tracking and remediation, coordination and escalating CND non-compliance. Provides technical analysis and sustainment support for the enterprise for IA tools and applications and assists with … Defense-In-Depth signatures and perimeter defense controls to diminish network threats. Requirements: • Five (5) years of relevant experience or related formal education • Two (2) years of experience performing rootcauseanalysis of cybersecurity events and incidents • Two (2) years of experience analyzing network traffic and/or system logs Required Skills: • Must possess a current DOD … and verbal skills to appropriately document and brief Cybersecurity Incidents • Working knowledge of at least two cybersecurity areas: Firewall IDS/IPS Host based antivirus Vulnerability Management Forensics Malware Analysis Device Hardening • Understanding of Defense-in-Depth • Ability to build and read scripts in languages such as Perl, Bash, Powershell, Ruby, Python More ❯
talented team that enjoys exploring and designing new technologies. Aufgaben Lead problem management efforts, including external moderation and team improvements Handle P1/P2 incident management and conduct 8D rootcauseanalysis and lessons learned Oversee a specific cost center regarding forecasting, purchase orders, and bills Ensure proper cost center separation and adherence to SLAs Manage upgrades More ❯
and product stakeholders to define features and technical direction • Write well-tested, maintainable code with an emphasis on performance and long-term stability • Own issues end-to-end from root-causeanalysis through resolution • Participate in code reviews and drive continuous improvement Required Qualifications • 5+ years professional experience building Windows desktop applications • Proven expertise in C#, .NET More ❯
and maintain Infrastructure as Code using Terraform and configuration management with Ansible. Enhance monitoring, logging, and alerting using the Grafana stack (Prometheus, Loki, Tempo). Participate in incident management, rootcauseanalysis, andpost-incident reviews. Implement automation to reduce manual operational tasks and improve recovery time. Contribute to the definition and tracking of SLIs, SLOs, and error More ❯