Accrington, England, United Kingdom Hybrid / WFH Options
World Options Ltd
governance across the UK operations and ensuring that every technology investment delivers tangible, measurable benefits that positively impact revenue, margin, and EBITDA. Key Responsibilities Requirements Management: Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the three UK business units. Translate approved requirements into clear user stories, detailed acceptance criteria, and well-defined delivery plans … IT Manager. Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. Stakeholder Engagement & Communication: Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional leads. Produce clear, data-driven status reports … UK IT Manager & Help Desk Team Development partners (internal & external) supporting UK systems UK Franchise partners & store owners Skills & Experience Proven track record of 7+ years in IT business analysis, product ownership, or IT governance roles, ideally within multi-site or franchise organisations operating in the UK. Demonstrable success in managing technology initiatives within complex, multi-platform environments (experience More ❯
Engineer Documentation & Operational Support Document technical procedures, automation workflows, and deployment steps Maintain logs and status reports on routine tasks, transfers, and system health Participate in incident response, including rootcauseanalysis and resolution tracking Required Skills, Education, and Experience: Bachelor's degree and 8+ years of experience OR Master's degree and 6+years of experience Must More ❯
storage, backups, and Linux systems using tools such as Ansible, Terraform, and GitHub. Collaborate with cross-functional teams to align infrastructure delivery with DevOps best practices. Lead incident response, rootcauseanalysis, and ongoing support for critical infrastructure services. Define and implement infrastructure administration standards and procedures. Champion Infrastructure as Code and continuous improvement across the hosting More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Tate Professional
storage, backups, and Linux systems using tools such as Ansible, Terraform, and GitHub. Collaborate with cross-functional teams to align infrastructure delivery with DevOps best practices. Lead incident response, rootcauseanalysis, and ongoing support for critical infrastructure services. Define and implement infrastructure administration standards and procedures. Champion Infrastructure as Code and continuous improvement across the hosting More ❯
Be proficient in Linux server and system administration (e.g., package management, kernel updates, filesystems, volume management) Have experience managing containerized workloads using Docker or Kubernetes Be an expert in RootCauseAnalysis Have a strong desire to learn new skills and technologies, with proven research capabilities and adaptability Possess at least two years of experience training and More ❯
links and/or collaborating with agency stakeholders. Assist in system design, development, and implementation. Install, configure and maintain hardware and software. Analyze, resolve issues, and determine/provide rootcauseanalysis with details on resolution/restoration, Provide cybersecurity support and documentation for information/operational technology and/or telecommunications systems to obtain favorable assessments More ❯
operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct rootcauseanalysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager More ❯
and workflows. Develop and manage detailed program schedules and report weekly progress and risks to senior leadership teams across multiple sites and functions. Participate in team meetings for metric analysis and daily/weekly goals achievement. Contribute to the development of other team members. Confident working in a Linux and CLI environment, and working with pre-written network configurations. … OSI model - Previous experience working in a Data Center environment and understanding of Linux/Unix Administration - Experience in large scale DC or equivalently complex troubleshooting and maintenance practices - Rootcauseanalysis and troubleshooting/problem solving experience - Ability to understand & communicate high level technical solutions - Data Center, System Engineering, or Networking engineering background and demonstrated excellence. More ❯
VDI implementations in an enterprise setting. Proficiency in PowerShell scripting and automation workflows. Deep understanding of Azure networking, identity, and storage components. Strong troubleshooting skills and ability to lead rootcauseanalysis efforts. Excellent communication, documentation, and stakeholder engagement skills. Bachelor's degree in Computer Science or related field, or equivalent experience. Preferred Qualifications Microsoft certifications such More ❯
Waterwells Business Park, Quedgeley, Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
and infrastructure (RMS, mobile and CAD platforms). Key Responsibilities Validate, cleanse and enrich large, operational datasets; fix anomalies before they hit production. Profile data, uncover patterns and perform root-causeanalysis using T-SQL and BI/visualisation tools. Own data-quality KPIs (completeness, accuracy, timeliness) and present clear insights to stakeholders. Maintain data dictionaries, quality More ❯
stakeholders to define, implement, and support data flow and routing logic Translate business requirements into technical solutions with a strong focus on performance, reliability, and maintainability Perform troubleshooting and rootcauseanalysis across complex systems in high-pressure trading environments Support deployment, monitoring, and validation of production systems in an Agile/DevOps workflow Gain a deep More ❯
not limited to Cisco Routing, Switching, Security, SDN, Unified Communications and Wireless technologies). Identify and explore opportunities for enhancing efficiency, leveraging orchestration technologies to streamline and automate. Lead 'RootCauseAnalysis' investigations into network faults, security and performance issues. Support the Principal NetOps Engineer and Architects with project implementation. Liaise with third party service providers for More ❯
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
Sopra Steria Group
not limited to Cisco Routing, Switching, Security, SDN, Unified Communications and Wireless technologies). Identify and explore opportunities for enhancing efficiency, leveraging orchestration technologies to streamline and automate. Lead 'RootCauseAnalysis' investigations into network faults, security and performance issues. Support the Principal NetOps Engineer and Architects with project implementation. Liaise with third party service providers for More ❯
small - solutions living within the Northrop Grumman Microelectronics Center (NGMC). Boasting state-of-the-art design capabilities, multiple processing nodes, electrical testing, environmental and QCI screening, and failure analysis, the NGMC is a leader in designing, fabricating, packaging, and delivering discriminating microelectronics to the military, aerospace, and commercial markets. For more than 70 years, we have been offering … test workflows across various environments Deploy and maintain robust monitoring, alerting, and observability tools (e.g. Prometheus, Grafana, ELK) to enhance performance, reliability, and visibility Automate incident management processes, including rootcauseanalysis and self-healing mechanisms, to improve platform stability Ensure compliance with security best practices throughout the platform and processes Collaborate with development, Information Assurance, and More ❯
leaders both within Leidos and CBP. Assist in change management of container platform for new versions of OpenShift, Hotfixes, SysAdmin tasks, etc. Works with experienced team members to conduct rootcauseanalysis of issues, review new and existing code and/or perform unit testing. Authors/edits system documentation/playbook(s) Partners with experienced team More ❯
and build environments using Infrastructure as Code with Terraform and configuration management tools like Ansible. Automate repetitive tasks to eliminate toil and drive consistency and repeatability. Incident response and root-causeanalysis; support a blameless post-mortems culture. Required Skills and Qualifications Active TS/SCI security clearance (TS/SCI with Poly is preferred). Bachelor More ❯
Chantilly, Virginia, United States Hybrid / WFH Options
Edgesource
like Grafana and Prometheus. Ensure comprehensive monitoring, logging, and alerting for all services. Reliability and Performance: Ensure high availability and performance of services. Conduct capacity planning, performance tuning, and rootcauseanalysis for incidents. Implement and maintain service level objectives (SLOs) and service level indicators (SLIs). Operational Excellence: Develop and enforce best practices for incident management More ❯
are stable, scalable, performant, accessible, testable and secure by utilising endorsed technologies and applying common build patterns to minimise technical debt. Promote active application custodianship by participating in incident root-causeanalysis to identify and act on learnings. Lead and mentor software engineers in their technical development within the team, driving a collaborative culture Provide Domain Expert More ❯
establishing and automate the DevOps pipeline, including application performance monitoring, CI/CD cycles, infrastructure, and configuration management. Investigate and resolve technical issues, provide Level 2 technical support, perform rootcauseanalysis for production errors, build tools to improve customer experience, and develop software to integrate with internal back-end systems. This individual will be a team More ❯
features. Authors and maintains comprehensive technical documentation including detailed system configurations, governance models, and operational procedures. Acts as a senior escalation point for Level 3/4 support, performing rootcauseanalysis and driving long-term resolution of complex issues. Manages the technical scope, delivery timelines, and risk mitigation strategies for cloud engineering initiatives. Tracks and reports More ❯
security audits and reviews Applying security patches and upgrades to reduce attack surface Collaborating with cyber teams to implement secure configurations and system baselines Monitoring system performance and conducting rootcauseanalysis for incidents Working closely with government clients to ensure systems meet mission and compliance goals SKILLS Infrastructure & System Administration Windows Server administration (installation, configuration, patching More ❯
and in-depth experience of Oracle Engineered systems and subsystems, especially Exadata Ability to troubleshoot and resolve complex hardware/software issues, restore environments to an operational state, perform rootcauseanalysis and provide forward thinking mitigation strategies Good communication and analytical skills Familiarity with security practices in web application delivery and general knowledge of network topology More ❯
CI/CD pipelines that support efficient, secure code delivery and deployment. Objective 4: Contribute to Technical Problem Solving and System Improvement Investigate production incidents and system errors, perform rootcauseanalysis and propose fixes. Optimize performance, availability, and cost-efficiency of services operating in AWS cloud environments. Identify opportunities to refactor codebases, improve infrastructure-as-code More ❯
data. Perform regular vulnerability assessments, patch management, and security audits to safeguard infrastructure and prevent unauthorized access. Monitor systems for security incidents, respond to threats, and conduct investigations and rootcauseanalysis to mitigate future risks. Manage relationships with vendors and external Managed Service Providers (MSPs) to ensure timely and effective support. Develop and maintain comprehensive documentation More ❯
and peripheral equipment for executives. Mobile device support and advanced troubleshooting skills (Apple & Android technologies). Proactively identify potential technical issues and implement preventive solutions and advanced troubleshooting and rootcause analysis. Liaising with and delegating tasks to relevant teams for escalation. Supporting the Exec Support Specialist and escalating support issues to the Head of IT where necessary. More ❯