execute manual and automated test cases covering functional, integration, and regression tests. Maintain and enhance test automation scripts using tools like Katalon Studio. Explore automation opportunities within sprints. Conduct rootcauseanalysis for defects. Support acceptance testing and facilitate demos. Collaborate with DevOps teams on environment and deployment issues. Performance Objectives: Quickly adapt to the product team More ❯
highly qualified and motivated individual to perform Systems Engineering (Level III) duties in support of mission systems. The responsibilities of this position include life-cycle support, which encompasses requirements analysis, design, proposal support, and the development of modifications to the existing system baseline. Additionally, hands-on support will involve troubleshooting, software installations, and depot-level inspections. The systems engineer … will also conduct trade studies to guide the selection of components, assess various project alternatives, perform risk analyses, and carry out rootcause analyses. If you desire to work with an award-winning team of professionals, submit your application today! Requirements: - Must have experience and familiarity in the field of satellite communications or space electromagnetic warfare - Must possess … a firm understanding of engineering architecture and design concepts along with basic understanding of the engineering practices and procedures required to develop, test and deploy systems. - Experience with requirements analysis and systems design within projects. - Experience with Agile or DevOps project management styles. (JIRA) - Excellent written and oral communication skills - Ability to travel up to 15% - must possess or More ❯
and objectives, while complying with the network architecture and design standards Produce SELC project artifacts such as requirements, design documents, diagrams, and other required documentation Troubleshoot network incidents, providing rootcauseanalysis and documenting information in tickets and knowledge repositories Assist with development and execution of test plans and supporting documentation for network configuration upgrades, additions, or More ❯
Android). Application and Security Support: Provide support for all desktop-level applications and security systems across multiple departments and technology platforms. Technical Troubleshooting: Perform scheduled and unscheduled technical analysis of PC and system issues. Resolve failures, mitigate risks, and make recommendations for continuous improvement. Network & Client Systems Integration: Contribute to the overall design, installation, maintenance, and client integration … and documenting solutions. Communicating effectively with end users, internal staff, contractors, and clients, both orally and in writing. Providing excellent customer service with a focus on empathy, listening, and root-cause analysis. Strong written and verbal communication skills in English. German is a plus. Other Considerations Responsibilities may occasionally require travel to remote offices or project sites, particularly More ❯
and maintaining comprehensive plans. Exceptional written and verbal communication skills, with experience in drafting executive alerts and communications. Advanced business analytical skills related to reporting and governance. Proficiency in rootcauseanalysis and data interpretation. In-depth awareness of external market trends and industry knowledge. Strong problem-solving, analytical, and time management skills. Self-motivated, proactive, and More ❯
lifetime of an incident or problem Undertake small scale development tasks, primarily creating checks and automation and data reconstructions Participate in or run relevant meetings, e.g. including team ceremonies, rootcauseanalysis, long running problem handover, etc. Ensure that the Incident and Problem Management process is followed Establishing, sharing and follow operational procedures and controls Participate in More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Suits Me Limited
status. What you'll be doing Monitor and maintain the company's IT security infrastructure using Microsoft Defender and other security tools. Respond to and investigate security alerts, performing rootcauseanalysis and remediation. Develop and maintain operational documentation, runbooks, and knowledge base articles. Assist with internal and external audits by providing evidence of controls and contributing More ❯
system setup, produce &/or execute scenarios, documentation, defect management, user test support) for system, integration and user-acceptance testing to ensure minimal production defects are realized and complete rootcauseanalysis of the results tying back to customer impacts Participate in the full software development life cycle by actively participating on Agile scrum teams through daily … purchase plan Paid time off for vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and Well-being programs Skills: Analytical Thinking Business Process Analysis Momentum Financials Requirements Analysis What you can expect from us: Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect More ❯
data querying/auditing. Experience with RESTful APIs (JSON/XML) and web services integration. Methodologies : Experience in Agile/DevOps environments, version control, and interface lifecycle management. Communication & Analysis : Excellent verbal and written skills for translating complex technical issues to non-technical stakeholders; ability to perform root-causeanalysis and statistical/technical problem solving More ❯
San Diego, California, United States Hybrid / WFH Options
Gridiron IT Solutions
using Infrastructure as Code with Terraform and configuration management tools like Ansible Automate repetitive tasks to eliminate toil and drive consistency + repeatability Actively participate in incident response and root-causeanalysis, support a blameless post-mortems culture Qualifications: Eligible for Top Secret/SCI Security clearance 5+ Years Experience working in a Security culture Experience working More ❯
call support Responsibilities: Monitor and maintain high availability of key enterprise tools Execute and manage enterprise-wide patching activities Perform advanced performance analytics and reporting Lead incident response and rootcauseanalysis for complex issues Ensure compliance with security standards and best practices Develop comprehensive documentation and communicate effectively with stakeholders Qualifications: Required: Active TS/SCI More ❯
develop standards for coding, testing, debugging, and implementation Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions Mandatory Skills: Relevant Experience in Core-Java, J2EE Spring-Boot, Microservices, Hibernate/jpa Strong experience in SQL & Database … development tracks at the same time is required Experience in leading smaller development teams is necessary Adhere to the Agile process, & also ensure others follow process too. Should have rootcauseanalysis skills, able to quickly analyze and interpret code and ensure that issues are resolved or escalated appropriately. What we'll provide you: By joining Citi More ❯
create an environment where we all win with precision. Job Description Your Career You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You … web Remote support, deployment and knowledge transfer Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and rootcauseanalysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation More ❯
a related field preferred. • A minimum of 8 years of related experience , • Equivalent experience may be substituted for degree. • Lead migration from IPv4 to IPV6, conduct post-mortems, perform rootcauseanalysis, and ensure corrective actions are taken. • Strong leadership skills and demonstrated ability to achieve results through people, teams, vendors, and across an organization. • Excellent interpersonal More ❯
through expert-level "brown bag" sessions focused on financial systems. Analyze and resolve complex technical issues in collaboration with stakeholders. Monitor system performance and recommend improvements for optimization. Perform rootcauseanalysis to identify and mitigate recurring issues. Document all technical support activities, ensuring knowledge transfer and continuity. Coordinate with vendors and contractors on issue resolution and More ❯
defects, and analyzing the impact of new requirements. Manage and execute change/release activities, including version control, update sets, plugin management, and configuration baselines. Monitor system performance, conduct rootcauseanalysis, and support proactive platform health monitoring. Collaborate with platform engineers, developers, business analysts, and ISSO/ISSEs to ensure compliance with ATO and cyber standards More ❯
Collaborate with internal teams and external partners to deliver high-quality, stable, and secure Oracle environments. Lead incident, problem, and change management processes within the Oracle services domain. Conduct rootcauseanalysis and drive continuous service improvement initiatives. Oversee patching, upgrades, and maintenance of Oracle applications and infrastructure. Ensure compliance with IT governance and security policies. Produce More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
manage automation scripts to streamline processes and reduce manual effort. Collaborate with development, data, and security teams to understand and meet their platform requirements. Lead incident resolution efforts, including rootcauseanalysis, fixes, documentation, and preventative solutions. Apply strong analytical and problem-solving skills to resolve complex technical issues. Monitor and manage platform performance, ensuring high standards More ❯
data-driven engineering discipline focused on automation, observability, and continuous improvement Stay close to the technology—reviewing architecture, contributing to tooling, and leading by example in incident response and rootcauseanalysis Act as a trusted advisor to senior trading, risk, and technology leaders, ensuring transparency, alignment, and shared accountability for platform health Develop and mentor high More ❯
USDA's IT service management (ITSM) system (e.g., BMC Remedy Helix or ServiceNow) to manage and document incident, change, and work order tickets, ensuring accurate and thorough records. Conduct root-causeanalysis for recurrent issues, implementing resolutions and preventive measures to enhance service reliability. Monitor team performance and adherence to service level agreements (SLAs), working to resolve More ❯
understanding of Agile development and the role of testing throughout the sprint lifecycle. Comfort with writing clear, testable acceptance criteria using Gherkin or similar syntax. Excellent debugging, investigation, and root-causeanalysis skills. A collaborative, detail-oriented mindset and strong communication across teams. BSc in a related field such as Computer Science, Computer Engineering, or other software More ❯
and maintaining comprehensive plans. Exceptional written and verbal communication skills, with experience in drafting executive alerts and communications. Advanced business analytical skills related to reporting and governance. Proficiency in rootcauseanalysis and data interpretation. In-depth awareness of external market trends and industry knowledge. Strong problem-solving, analytical, and time management skills. Self-motivated, proactive, and More ❯
potential, work better in a highly integrated team environment and focus on bringing out their strengths. Drives continued cost reductions and efficiencies across the portfolios supported by means of RootCauseAnalysis reviews, Knowledge management, Performance tuning, and user training Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions. Participates in More ❯
data-driven engineering discipline focused on automation, observability, and continuous improvement Stay close to the technology-reviewing architecture, contributing to tooling, and leading by example in incident response and rootcauseanalysis Act as a trusted advisor to senior trading, risk, and technology leaders, ensuring transparency, alignment, and shared accountability for platform health Develop and mentor high More ❯
Plan and manage SAP systems maintenance schedule. Involved in planning and testing of disaster recovery (DR). Deep understanding of SAP best practices on Backup and Recovery. Troubleshooting and rootcauseanalysis skills. Implementation, upgrade, and support of the latest SAP system versions, running on Windows/Linux OS and HANA/Sybase/Oracle/SQL More ❯