in Networking, Information Systems, Computer Science, or similar discipline. Minimum of 5 years' experience in a variety of infrastructure technologies. Ability to lead multi-disciplined teams when conducting incident rootcause analysis. Serve as the technical expert in the AWS cloud. Desired Qualifications: Any Azure, AWS, GCP, Nutanix, Meraki, Cisco, or security certifications. Knowledge and experience with Microsoft More ❯
This dual role is responsible for overseeing the entire lifecycle of both Incident Management and Problem Management, ensuring quick resolution of service disruptions and the long-term elimination of root causes. As the primary authority for operational stability, you will spearhead the development of integrated processes, facilitate cross-functional coordination, and promote continuous improvement within the IT service environment. … end functions of Incident and Problem Management as a cohesive discipline. Lead the coordination of incident response to ensure timely resolutions, effective stakeholder communication, and proper escalation management. Conduct rootcause analyses and implement corrective actions to prevent the recurrence of major incidents. Develop and maintain standard operating procedures, workflows, and governance models for both incident and problem More ❯
This dual role is responsible for overseeing the entire lifecycle of both Incident Management and Problem Management, ensuring quick resolution of service disruptions and the long-term elimination of root causes. As the primary authority for operational stability, you will spearhead the development of integrated processes, facilitate cross-functional coordination, and promote continuous improvement within the IT service environment. … end functions of Incident and Problem Management as a cohesive discipline. • Lead the coordination of incident response to ensure timely resolutions, effective stakeholder communication, and proper escalation management. • Conduct rootcause analyses and implement corrective actions to prevent the recurrence of major incidents. • Develop and maintain standard operating procedures, workflows, and governance models for both incident and problem More ❯
/365 support for mission-critical systems. Monitor system health, define Service Level Indicators (SLIs), and ensure adherence to Service Level Objectives (SLOs). Respond promptly to outages, conduct rootcause analyses, and implement durable solutions to prevent recurrence. Collaborate with development and DevOps teams to optimize and maintain Kubernetes environments and CI/CD pipelines. Develop and More ❯
A university degree (Master's or Bachelor's) in a relevant field, such as Computer Science, Mathematics or Business Analytics. At least 3 years of experience in data (quality) analysis, data profiling and rootcause analysis. Experience with data quality tools - preferably Collibra DQ&O, or similar tools such as Informatica or Talend. Strong skills in SQL More ❯
A university degree (Master's or Bachelor's) in a relevant field, such as Computer Science, Mathematics or Business Analytics. At least 3 years of experience in data (quality) analysis, data profiling and rootcause analysis. Experience with data quality tools - preferably Collibra DQ&O, or similar tools such as Informatica or Talend. Strong skills in SQL More ❯
Greater Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
organisation and wider smart energy sector. Collaborate with internal and external teams to identify opportunities for security improvements and evaluate emerging security technologies. Gather forensic data for in-depth rootcause analysis. Key Requirements Proven experience in incident management and response, including leading investigations in complex environments. Strong ability to work independently and collaboratively to achieve objectives. Previous More ❯
on a 24/7/265 basis and teams in different time-zones Strong communication skills, able to engage technical and non-technical audiences. Able to conduct data analysis, trend identification, and rootcause analysis. Experience in undergoing audits, inspections, and evidence collection. Team player with excellent communication and coordination skills. Innovative problem-solver, people-focused More ❯
process/product owners to ensure that complex projects are appropriately resourced and completed within committed time, scope, and budget. Understanding of the software development process, including requirement gathering, analysis/design, development tools/technologies, release/version control, contemporary testing methodologies, and deployment management. Strong analysis, design, and implementation experience with expertise in setting and managing … resistance and lead without authority. Experience with implementing and maintaining business systems to support a corporate business environment/function. Demonstrate advanced level analytical and problem-solving skills and rootcause analysis. Excellent oral and written communication skills. Strong teamwork and interpersonal skills at all levels. Must have leadership skills with the ability to influence, build relationships, manage More ❯
into technical solutions. Provide training or documentation to end users on Power BI reports and self-service BI capabilities. Maintenance & Support: Monitor ETL workflows, resolve production issues, and perform rootcause analysis. Ensure compliance with security, data governance, and performance best practices. Required Qualifications Technical Skills: Strong expertise in SQL Server Integration Services (SSIS) ETL design, debugging, deployment. More ❯
and fully autonomous operations. Develop and orchestrate tool-augmented AI agents at scale using standard industry tooling. Build AI-driven processes and infrastructure to accelerate test creation, maintenance, and rootcause analysis. Evaluate the performance, safety, and reliability of agentic AI systems within enterprise environments. Work closely with development and testing teams for AI advocacy. Be on-site More ❯
and code management. Deploy applications and services to production environments for the client. Monitor and troubleshoot production systems to ensure optimal performance and reliability. Respond to incidents and perform rootcause analysis. Optimize application performance and resource utilization. Work closely with the development teams and client to understand application requirements and provide technical guidance. Collaborate with IT operations More ❯
members have continuity of recurring tasks • Maintain status of operations at all times: perform after actions reporting on all outages and work with engineering teams to determine solution and rootcause analysis. Present findings to management for prioritization and tasking • Create and determine required metrics for dashboards and service health • Follow up on engineering tasks for operational solutions More ❯
moving environment. Ability to explain technical subjects to audience of mixed technical levels. Comfort presenting in front of groups, including senior leaders of the business. Experience in performing needs analysis and writing specifications and design proposals. Experience in preparing process documentation including flow charts. Experience preparing training materials and delivering training to end users. Experience supporting and creating business … and dashboards. Experience managing I.T. projects including task, resource, and stakeholder management. Experience working with MES, SPC and other manufacturing systems. Methodical and logical approach to troubleshooting techniques and rootcause analysis. Proactive, with ability to work from own initiative, whilst being comfortable asking questions or sharing problems. Discretion and understanding of handling confidential information. Familiarity with Microsoft More ❯
mitigate data quality risks. Supports compliance assessment process by identifying and calling out items that may be a risk to the corporation. Supports Privacy initiatives through classification, tagging, and analysis of critical data. Ensures compliance and remediation of critical data in accordance to defined policies and processes. Ensures risks associated with business activities are optimally identified, measured, supervised, and … based languages. Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels. Demonstrates skills in understanding and correcting data discrepancies, identifying data anomalies, and rootcause analysis. Confirmed interpersonal skills with the ability to deliver presentations to all levels of management. What sets you apart: 2+ years of AML (anti money laundering) experience More ❯
mitigate data quality risks. Supports compliance assessment process by identifying and calling out items that may be a risk to the corporation. Supports Privacy initiatives through classification, tagging, and analysis of critical data. Ensures compliance and remediation of critical data in accordance to defined policies and processes. Ensures risks associated with business activities are optimally identified, measured, supervised, and … based languages. Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels. Demonstrates skills in understanding and correcting data discrepancies, identifying data anomalies, and rootcause analysis. Confirmed interpersonal skills with the ability to deliver presentations to all levels of management. What sets you apart: 2+ years of AML (anti money laundering) experience More ❯
mitigate data quality risks. Supports compliance assessment process by identifying and calling out items that may be a risk to the corporation. Supports Privacy initiatives through classification, tagging, and analysis of critical data. Ensures compliance and remediation of critical data in accordance to defined policies and processes. Ensures risks associated with business activities are optimally identified, measured, supervised, and … based languages. Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels. Demonstrates skills in understanding and correcting data discrepancies, identifying data anomalies, and rootcause analysis. Confirmed interpersonal skills with the ability to deliver presentations to all levels of management. What sets you apart: 2+ years of AML (anti money laundering) experience More ❯
Key Responsibilities Prioritise and resolve support requests from users. Manage IT assets and support onboarding/offboarding processes. Monitor system health and optimise performance. Deploy updates, fixes, and conduct rootcause analysis. Automate tasks including reporting and visualisation. Support new and existing IT deployments and integrations. Provide second-line technical support and build tools to enhance user experience. More ❯
Key Responsibilities Prioritise and resolve support requests from users. Manage IT assets and support onboarding/offboarding processes. Monitor system health and optimise performance. Deploy updates, fixes, and conduct rootcause analysis. Automate tasks including reporting and visualisation. Support new and existing IT deployments and integrations. Provide second-line technical support and build tools to enhance user experience. More ❯
to resolve client issues. Monitor and report on service health, incidents, and trends. Participate in the Change Advisory Board and continuous improvement planning. Contribute to service review reports and rootcause analysis. Technical Advisory Provide strategic guidance on IT infrastructure, cloud, cybersecurity, and digital transformation. Support clients in IT planning and budgeting. Translate technical concepts into clear business More ❯
level agreements (SLAs). Act as the primary liaison between internal stakeholders to ensure alignment on operational goals and performance. Monitor 3PL performance, identify areas for improvement, and lead rootcause analysis. Support or lead transition and migration projects for new customer and partner onboarding. Ensure compliance with all regulatory, safety, and quality standards. Drive continuous improvement initiatives More ❯
functional teams to gather requirements, define project scopes, and deliver storage solutions aligned with business objectives. • Provide technical expertise and support for storage-related issues, including incident resolution and rootcause analysis. • Develop and maintain documentation, including system configurations, procedures, and operational guidelines. • Implement and enforce data management policies, ensuring compliance with regulatory requirements and internal standards. • Stay More ❯
a systems engineering environment. Experience of UK MOD assurance requirements and working practices. Track record of delivering to identified Quality Assurance requirements. Experience of quality improvement, including lessons learnt & rootcause analysis. Experience of risk identification, reporting and management Some UK travel is required, so a valid UK driving license is required. Preferred Qualifications/Experience/Knowledge More ❯
Environment. Apply DISA STIG compliance controls to secure systems. Responsible for daily system monitoring, security, server health, resources and log management of Linux and Windows systems. Troubleshoot and perform rootcause analysis. This includes troubleshooting any and all issues with system configurations, backups, files systems, and user access. Support RHEL platforms hosting applications, operations and sustainment systems, and … and established goals to meet outlined objectives. Provide direction to employees according to established policies and management guidance. Provide technical solutions to a wide range of difficult problems where analysis of data requires evaluation of identifiable factors. Solutions are imaginative, thorough, practicable and consistent with organization objectives. Work under only general direction. Independently determine and develop an approach to More ❯