and test network engineering/administration activities. • Create and maintain Standard Operating Procedures (SOPs) and technical documentation. • Provide follow-up reports (technical findings, feedback, and resolution steps taken) for RootCauseAnalysis and process improvement initiatives. Required Qualifications: • Minimum of a Bachelor's degree in Science, with 12-15 years' experience or Master's degree with More ❯
and test network engineering/administration activities. Create and maintain Standard Operating Procedures (SOPs) and technical documentation. Provide follow-up reports (technical findings, feedback, and resolution steps taken) for RootCauseAnalysis and process improvement initiatives. Required Qualifications Top Secret Clearance Minimum of a Bachelor's degree in Science, with 12-15 years' experience or Master's More ❯
activities with the NMCI Operations Manager, NOC Lead, Release Management team and other key stakeholders. •Tier III escalation support and vendor engagement supporting Incident Management activities. •Active participation in RootCauseAnalysis for Problem Management activities. You'll Bring These Qualifications: •Requires B.S. Degree and 8-12 years of prior relevant experience or Masters with More ❯
analyze overall health of Splunk infrastructure to include daily indexing volume, search volume and performance, data source reporting, user activity reporting, and custom apps/dashboards/visualizations. Perform rootcauseanalysis on any issues with recommendations. Implement tactical and strategic solutions to problems. Develop, manage, and maintain documents supporting Splunk architecture and operational processes. Data onboarding More ❯
and testing efforts to maintain software quality and performance. Support CI/CD pipelines using Jenkins and contribute to automated testing and deployment. Troubleshoot and resolve production issues, performing rootcauseanalysis and providing timely solutions. Mentor junior engineers and share knowledge across the team to foster a collaborative working environment. Basic Qualifications: Bachelor's degree in More ❯
Systems Support team (CIM), Operational Technology Engineers, Data Engineers, and Web Developer Monitoring and reporting on system performance, availability, and incident response metrics Providing leadership in incident management and rootcauseanalysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of More ❯
Stockport, Greater Manchester, North West, United Kingdom
Nexperia
Systems Support team (CIM), Operational Technology Engineers, Data Engineers, and Web Developer Monitoring and reporting on system performance, availability, and incident response metrics Providing leadership in incident management and rootcauseanalysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of More ❯
and legacy systems/technical debt activities Collaborate with Senior Engineers to improve delivery automation and enhance DevEx and self-servicing Aligns to effective incident response processes, helping with rootcauseanalysis and problem resolution during incident management sessions Take ownership and pride in the work you deliver, ensure what is delivered is of quality and takes More ❯
our tools and platforms Collaborate with the team to troubleshoot and resolve issues, shadowing and learning from Mid and Senior-level Engineers Aligns to incident response processes, helping with rootcauseanalysis and problem resolution during incident management sessions Take ownership and pride in the work delivered, ensure what is delivered is of quality and takes into More ❯
Systems Support team (CIM), Operational Technology Engineers, Data Engineers, and Web Developer Monitoring and reporting on system performance, availability, and incident response metrics Providing leadership in incident management and rootcauseanalysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of More ❯
and enhancing Cloud One Infrastructure as Code (IAC). • Responsible for daily system monitoring, security, SW Factory Cloud health, resources, and log management of AWS systems. • Troubleshooting and performing rootcause analysis. This includes troubleshooting all issues with Cloud system configurations, backups, files systems, and user access. • Interface with engineers, systems engineers, and subject matter experts. • Troubleshoot networking More ❯
operational procedures. Mentor team members and contribute to a culture of learning and inclusion. Continuously improving infrastructure reliability and reducing manual work (TOIL). Participating in incident response and rootcause analysis. Why Join Us? Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make More ❯
operational procedures. Mentor team members and contribute to a culture of learning and inclusion. Continuously improving infrastructure reliability and reducing manual work (TOIL). Participating in incident response and rootcause analysis. Why Join Us? Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make More ❯
that cannot be addressed by First or Second Line support. You will play a key role in maintaining and improving the organisation’s IT infrastructure, performing deep-dive diagnostics, rootcauseanalysis, and implementing long-term solutions. In addition to supporting escalated incidents, you will contribute to system design, strategic projects, and continuous service improvement. Key Responsibilities … Expert-Level Support & Issue Resolution Take ownership of high-level, complex incidents and problems escalated from Second Line Support Perform in-depth diagnostics and rootcauseanalysis across infrastructure, systems, and applications Develop and implement long-term fixes and preventative measures to reduce repeat incidents Infrastructure Management & Improvement Maintain, monitor, and optimise servers, storage, networking, and virtual … support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out detailed troubleshooting and perform rootcauseanalysis Experience managing or contributing to technical projects and service improvements Proficiency in tools such as Active Directory, Group Policy, Office 365, Exchange, and Windows Server More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
platforms, ensuring the availability and stability of NHSBSA services.o Carrying out proactive support activities, such as evaluation of performance, tuning and running backup/recovery schedules.o Providing troubleshooting and rootcauseanalysis to identify issues, understand underlying cause and suggest future improvements.o Evaluating and interpreting technical data to resolve complex issues when performance is impaired.o Maintaining … to clinicians, NHS bodies and citizens. 2. Carry out proactive support activities, such as evaluation of performance, tuning and running backup/recovery schedules. 3. Carry out troubleshooting and rootcauseanalysis to identify issues, understand their underlying cause and suggest improvements for the future. 4. Carry out impact analysis to understand how change will … roles: Understanding of DevOps concepts such as version control, test automation, continuous integration; continuous deployment; infrastructure as code, containerisation, and pipeline orchestration. A strong focus on customer service Technical rootcauseanalysis skills Self-motivated, with an ability to work independently as well as part of an effective team. Proactive Desirable Strong Knowledge of a variety of More ❯
City of London, London, United Kingdom Hybrid / WFH Options
REC SOLUTIONS LIMITED
with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, rootcauseanalysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking rootcauseanalysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
City of London, London, United Kingdom Hybrid / WFH Options
REC SOLUTIONS LIMITED
with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, rootcauseanalysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking rootcauseanalysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Oliver James Associates Ltd
Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting, rootcauseanalysis, and issue resolution using SQL and system diagnostics tools. Design and execute test cases for application upgrades More ❯
Huntsville, Alabama, United States Hybrid / WFH Options
Gridiron IT Solutions
and artifacts Experience with SIEM technologies, including Splunk, Microsoft Sentinel, or Elastic Experience with forensics tools, including Magnet Axiom and FTK Experience performing forensic imaging, remote collection, and forensic analysis Experience with malware analysis, including static, dynamic, and reverse engineering Experience performing rootcauseanalysis and following through with all phases of the incident response … lifecycle Top Secret clearance Bachelor's degree Additional Qualifications Experience acquiring memory from the host and performing memory analysis with tools, including Volatility Experience with Endpoint Detection and Response (EDR) tools, including CrowdStrike Falcon and FireEye HX Experience performing analysis of packet capture using tools, including Wireshark Experience with Python or PowerShell Experience performing Incident Response and Forensics More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Defence
increase in demand. We are looking for both mid-level and senior engineers. The role will support the cyber security operations centre (SOC), assisting with vital threat detection and analysis in a constantly evolving cyber environment. This contract position offers an exciting opportunity to work within one of the most dynamic fields in defence. Key Responsibilities: The successful applicant … will drive a proactive ethos in an ever-changing cyber security environment and provide robust threat detection and analysis within the 24x7 SOC. It will cover analysis, monitoring, reporting, alerting and investigation activity utilising a wide variety of security platforms including AI/ML and behavioural analytics, SIEM (Security Information Event Management), Network Packet Capture platform, Anti Malicious … Cyber-attack methodologies and frameworks Understanding of Malware capabilities, attack vectors, propagation and impact Good communication skills for liaising with business units and suppliers Desirable Skills for Senior grade: Rootcauseanalysis and leadership in T2 incident investigations Process/Playbook/Runbook development Working knowledge of detection engineering, false positive improvements Capability to tune SIEM rules More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Rullion Limited
Senior Data Analyst for a 6 Month Fixed Term Contract based in Nottingham. Job Overview This role will be responsible for providing up-to-date, accurate, and relevant data analysis to drive business decisions. The ideal person for this role thrives in fast paced environments with high levels of empowerment, and is focused on making a difference. You are …/analytics approaches. Data Mastery : A trusted data expert, knowing what data is available, and which analytical technique is most relevant, ranging from tableau dashboards through to segmentations and rootcauseanalysis Impact Driven: Passionate about impact, whether unpacking the why, delivering optimal customer intelligence data products or delivering powerful insights empowering the organisation to be data More ❯
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Network IT
and critical platform services Develop and manage automation scripts and workflows using Ansible , Terraform , or PowerShell Collaborate with engineering teams to support infrastructure upgrades and issue resolution Contribute to rootcauseanalysis and implement preventative measures Document support procedures and maintain a comprehensive knowledge base Participate in on-call rotations and incident response efforts as needed Critical More ❯
Shrivenham, Swindon, Wiltshire, England, United Kingdom Hybrid / WFH Options
Network IT
and critical platform services Develop and manage automation scripts and workflows using Ansible , Terraform , or PowerShell Collaborate with engineering teams to support infrastructure upgrades and issue resolution Contribute to rootcauseanalysis and implement preventative measures Document support procedures and maintain a comprehensive knowledge base Participate in on-call rotations and incident response efforts as needed Critical More ❯
whose approach is getting it "right" in tight timescales can make a real difference". As this role includes support, you may have problem tickets to resolve including detailed rootcause analysis. A typical day would start with the team's stand-up meeting for the current sprint where you'll discuss your workload and any blockers, or … you may attend a major incident management meeting where as the senior engineer on call have worked on problem rootcause and resolution. Next, you may have development coding which could be a new function, problem fix or project related activity. As this role includes support, you may have problem tickets to resolve requiring detailed knowledge on the … RTGS environment is critical to the UK Payments Systems which requires a methodical approach and flexible to work outside core hours as required. Work well under pressure and problem rootcauseanalysis to fix. Minimum Criteria We're looking for someone who has the following key skills and experience: Experience of building effective working relationships with others More ❯
whose approach is getting it "right" in tight timescales can make a real difference". As this role includes support, you may have problem tickets to resolve including detailed rootcause analysis. A typical day would start with the team's stand-up meeting for the current sprint where you'll discuss your workload and any blockers, or … you may attend a major incident management meeting where as the senior engineer on call have worked on problem rootcause and resolution. Next, you may have development coding which could be a new function, problem fix or project related activity. As this role includes support, you may have problem tickets to resolve requiring detailed knowledge on the … RTGS environment is critical to the UK Payments Systems which requires a methodical approach and flexible to work outside core hours as required. Work well under pressure and problem rootcauseanalysis to fix. Minimum Criteria We're looking for someone who has the following key skills and experience: Experience of building effective working relationships with others More ❯