Manchester, North West, United Kingdom Hybrid / WFH Options
MECS Communications Ltd
is a remote role with occasional travel. Key Responsibilities: * Manage incidents, service requests, and problem tickets. * Support and deliver Cisco UC Voice projects. * Troubleshoot complex telephony issues and provide rootcause analysis. * Collaborate with customers, partners, and suppliers. * Provide on-call support (1 in 4 rotation). Essential Skills: * Experience with Cisco UC technologies (UCM, Unity, Expressway, Webex More ❯
Master's degree in Computer Science, Engineering (any), Technology or related and 1 yr of exp to develop performance analytics reports and dashboards. Provide advanced troubleshooting, bug fixes, and rootcause analysis. Create workflows for new catalog items and maintain the ServiceNow platform to support ITIL processes. Configure Business Rules, Script Includes, UI Actions, UI Policies, Data Policies More ❯
outsourced partners involved in the delivery of payment operations and client services functions. Oversee internal controls, own RCSAs for your area and drive on audit engagements. Lead investigations and rootcause analyses on operational incidents and implement corrective actions. Essential Criteria Proven experience (10+ years) in a senior leadership role within payments or banking operations. Deep understanding of More ❯
outsourced partners involved in the delivery of payment operations and client services functions. Oversee internal controls, own RCSAs for your area and drive on audit engagements. Lead investigations and rootcause analyses on operational incidents and implement corrective actions. Essential Criteria Proven experience (10+ years) in a senior leadership role within payments or banking operations. Deep understanding of More ❯
outsourced partners involved in the delivery of payment operations and client services functions. Oversee internal controls, own RCSAs for your area and drive on audit engagements. Lead investigations and rootcause analyses on operational incidents and implement corrective actions. Essential Criteria Proven experience (10+ years) in a senior leadership role within payments or banking operations. Deep understanding of More ❯
london (city of london), south east england, united kingdom
Bank of London
outsourced partners involved in the delivery of payment operations and client services functions. Oversee internal controls, own RCSAs for your area and drive on audit engagements. Lead investigations and rootcause analyses on operational incidents and implement corrective actions. Essential Criteria Proven experience (10+ years) in a senior leadership role within payments or banking operations. Deep understanding of More ❯
outsourced partners involved in the delivery of payment operations and client services functions. Oversee internal controls, own RCSAs for your area and drive on audit engagements. Lead investigations and rootcause analyses on operational incidents and implement corrective actions. Essential Criteria Proven experience (10+ years) in a senior leadership role within payments or banking operations. Deep understanding of More ❯
deliver integrated automation solutions. Oversee documentation of control systems including schematics, IO lists, and SOPs. Analyze system performance and recommend/implement improvements. Support maintenance teams with troubleshooting and root-cause analysis. Manage vendor relationships and review technical specifications for new equipment. Stay updated on emerging technologies in controls and automation. Required Qualifications: Bachelor’s degree in Electrical More ❯
Database Operations, to support production systems effectively. Skilled in providing Level 2 (L2) and Level 3 (L3) support for resolving complex Elasticsearch issues. Strong troubleshooting skills, with experience conducting rootcause analyses and implementing long-term solutions for critical system problems. Knowledge of defining, documenting, and reviewing Standard Operating Procedures (SOPs) for recurring issues. Active engagement with the More ❯
of the daily quality checks, inspections and attending daily production meetings. The successful applicant would be expected to take an active role in site projects including continuous improvement and rootcause analysis. Essential Criteria: A minimum of 3 years food manufacturing experience Or a HND or equivalent in a relevant discipline with at least 1 years food manufacturing More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Data Careers
maintain technical solutions including reports, integrations, and extensions using Unit4 ERP best practices. Lead testing strategies to ensure solution quality and accuracy. Troubleshoot and resolve complex technical issues through rootcause analysis. Collaborate across teams to provide technical insights supporting company-wide strategies. Contribute technical expertise to pre-sales, marketing, and bid activities. Skills & Experience: Strong knowledge of More ❯
business needs Facilitate issue resolution and guide customers through technical challenges Align the cybersecurity platform’s solutions with customer security strategies and priorities Generate and present regular status updates, rootcause analyses, and performance reports Lead regular service reviews (weekly, monthly, quarterly) to demonstrate product value Partner with account teams to identify opportunities for service enhancement or expansion More ❯