for rapid deployment and software updates. Monitoring & Alerting: Utilize advanced monitoring tools for proactive system health checks and automated incident alerts. Site Reliability: Improve system reliability through incident management, rootcauseanalysis, and capacity planning. Security & Compliance: Follow security best practices, including access control, vulnerability management, and adherence to F1 technical regulations. Collaboration & Communication: Work with cross More ❯
external audits, addressing non-conformities and ensuring effective corrective actions are implemented. • Analyse quality data, trends, and metrics to drive continuous improvement initiatives, reduce defects, and improve efficiency. • Lead rootcauseanalysis and problem-solving efforts using Six Sigma, 8D, and other quality methodologies. • Strong leadership, communication, and problem-solving skills. • Work closely with engineering, production, programmes … decision-making skills with a focus on quality and operational excellence. • Excellent analytical and problem-solving skills, capable of interpreting complex data and deriving actionable insights. • Proficient in statistical analysis and continuous improvement methodologies. • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders • High attention to detail for ensuring compliance with stringent More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Nextech Group Limited
new clients and implementation of new services. Maintain up-to-date knowledge of products, technologies, and best practices relevant to the MSP environment. Identify recurring issues and contribute to rootcauseanalysis and long-term fixes. Key Skills & Experience: Previous experience in a 1st line support or service desk role, ideally within an MSP. Prior experience in More ❯
data-driven decision making. Work hands-on across production, warehouse, and finance to ensure timely processing of stock movements, inventory adjustments, and shipments. Perform cycle counts, internal audits, and root-causeanalysis to identify and eliminate process issues. Collaborate with external NAV consultants and internal stakeholders on system upgrades and enhancements. Guide cross-functional teams through process More ❯
Annapolis Junction, Maryland, United States Hybrid / WFH Options
GTSC Talent Solutions
patching status, and security compliance. Provide insights and recommendations for performance improvements and security enhancements. 4. Issue Remediation: Respond to and resolve incidents related to enterprise tools promptly. Perform rootcauseanalysis of recurring issues and develop strategies to prevent future occurrences. Collaborate with other IT teams to address complex problems and implement long-term solutions. 5. More ❯
solutions across physical, virtual, and Azure environments Lead or contribute to infrastructure projects: migrations, upgrades, and deployments Optimise performance, reliability, and capacity across client estates Manage major incidents and rootcauseanalysis Conduct estate reviews and proactively address risks Maintain technical documentation (HLDs, LLDs, SOPs) Use service tools to manage tasks and meet SLAs Support onboarding and More ❯
solutions across physical, virtual, and Azure environments Lead or contribute to infrastructure projects: migrations, upgrades, and deployments Optimise performance, reliability, and capacity across client estates Manage major incidents and rootcauseanalysis Conduct estate reviews and proactively address risks Maintain technical documentation (HLDs, LLDs, SOPs) Use service tools to manage tasks and meet SLAs Support onboarding and More ❯
authentication workflows, including OAuth 2.0 and OpenID Connect. Knowledge of Object-Relational Mapping (ORM) tools such as Sequelize. Familiarity with JIRA, Git, and GitLab. Strong problem-solving skills, including rootcauseanalysis and corrective action planning. Ability to understand and translate user requirements into actionable solutions. Certifications DoD 8570 Compliant Security+ or CISSP certification is mandatory. About More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Charis Grants Limited
with the design, deployment, and management of cloud-based Azure infrastructure solutions. Ensure the efficient operation, monitoring, and maintenance of cloud environments, virtual machines, storage, networking, and databases. Perform rootcauseanalysis of recurring infrastructure issues and provide solutions to improve system reliability. Collaborate with the 1st line support teams to escalate and resolve complex technical issues. More ❯
Norfolk, Virginia, United States Hybrid / WFH Options
SAIC
fix Information Technology support in a fast paced, high energy environment. Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution. Provide rootcauseanalysis and be comfortable recommending permanent configuration changes when necessary. Work in cooperation with external partners, including consultants, agencies and vendors, to troubleshoot intra-system issues More ❯
pipeline monitoring, alerting, and logging to detect failures and performance bottlenecks. Build automation to ensure data quality, lineage tracking, and schema evolution management. Participate in incident response, troubleshooting, and rootcauseanalysis for data issues. Advocate for DataOps best practices, driving automation, reproducibility, and scalability. Document infrastructure, data workflows, and operational procedures. What are we looking for More ❯
for network configurations, procedures, and policies. • Plan and execute network and virtualization projects, ensuring timely delivery and adherence to budget and quality standards. • Responsible for troubleshooting network incidents, providing rootcauseanalysis and documenting information in ticketing system (ServiceNow) and knowledge repositories (MS SharePoint). • Willing to work nights for network Change Request (CR) implementations and be More ❯
code using carious DevOps tools such as Jenkins GitHub Ansible, PowerShell Strong oral and written communication skills Provide operations and maintenance support to the DCS hosting platform solutions. Conduct rootcauseanalysis of noted system performance an operational issue. Experience with patching and routine platform reboots across the hosting environment. Monitor the performance systems to analyze the … Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and More ❯
JWICS networks Participate in AV/VTC planning and implementation efforts, including infrastructure refresh and upgrade initiatives Lead troubleshooting and resolution efforts for escalated AV/VTC issues, providing rootcauseanalysis and system-level remediation Interface with government leadership and external vendors to ensure operational continuity and technology alignment Maintain configuration documentation and ensure systems comply More ❯
is responsible for support, administration, monitoring, troubleshooting and participating in various projects to enhance service and productivity. Job Responsibilities Provide L3+ support to delivery teams on escalated issues. Generate root-causeanalysis related to critical incidents and problems. Engage with vendor on getting support, updates, and planning as required. Take ownership of designated technologies covering Citrix environment More ❯
program needs. Investigate and resolve user application access issues. Resolve name change issues by updating system directory/LDAP with appropriate attribute changes from customer database. Document incidents, workaround, rootcauseanalysis, and corrective actions Perform system checkouts and testing of system upgrades and patches in the operational environments Coordinate with enterprise partners on system outages and More ❯
must function as independent engineering, maintenance, and network problem solving with minimal or intermittent input from other Tiers/locations. Problems faced are difficult, will require detailed information gathering, analysis, and investigation to understand problems. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience. Preform Network ticket resolution. Support … Use administrative access to the network to provision new switches, router, VLANs and Crypto. Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems. Routing Service Requests to the appropriate organization required for incident resolution. Performs rootcause analyses. Completes problem resolutions associated with incident ticket(s More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
TwinStream
respond to changes in system behaviour as they arise. Support and troubleshooting: Second and third-line support, responding directly to business issues and questions. Problem escalation and incident response. Rootcauseanalysis and proactive problem solving. The team is empowered to deploy changes in response to arising requirements. Business-as-usual maintenance: Use of automation tools and More ❯
issues. Help building tools to support client integrations. Provide support to FlexTrade clients globally and advise on questions and queries. Liaise with clients/brokers to interpret queries for rootcauseanalysis and propose appropriate workarounds and solutions Professional experience in FIX protocol Excellent analytical and problem-solving skills. Accuracy and attention to detail. Programming experience preferred More ❯
mitigation strategies. Develop and deliver real-time risk dashboards and MI for senior leadership and governance committees. Conduct control testing and assurance activities on design and operational effectiveness. Drive rootcauseanalysis of operational incidents and ensure control enhancements are implemented. Collaborate with internal audit, compliance, and technology on cross-functional risk initiatives. Prepare high-quality risk More ❯
system of systems and/or system architecture. Derive and allocate requirements (e.g., system, sub-system, software) and show traceability throughout the product lifecycle. Assess and document test or analysis data to show compliance. Support definition of Interface Control Documents (ICDs) for network operations or remote operations. Position Qualifications: Bachelors in a STEM field from an accredited institution or … a U.S. citizen. Preferred Skills: Electronic warfare experience. Familiarity with Electromagnetic Spectrum/digital communications. Advanced troubleshooting skills for RF and IT systems. Previous Military or Military environment experience. Rootcauseanalysis experience. Security Clearance Requirement: A current DoD clearance is required for this work. Security Clearance: Many of our positions require the ability to obtain a More ❯
vulnerabilities are exploited or identified in real-time. Work with relevant teams to contain and mitigate security breaches, ensuring minimal impact on the business. Develop post-incident reports, including rootcauseanalysis and remediation strategies. Security Strategy & Improvement: Stay up-to-date on the latest security trends, tools, techniques, and frameworks. Continuously evaluate and improve the organisation More ❯
Response Ace: When things get a bit wobbly, you'll be on the front lines, resolving incidents fast to minimize downtime. After the dust settles, you'll lead the rootcauseanalysis to prevent similar issues from popping up again. Automation Whizz: Got a repetitive task? You'll be the one automating it away! From environment setup More ❯
and business partners to identify workflows or processes where automation can improve efficiency and or reduce costs. • Provide Application support, configuration, installation and troubleshooting • Troubleshoot technical issues, identify the cause, determine possible resolutions, and remediate issues in existing applications • Work across Sentinel Segments, Teams and Customer groups to ensure that our SDE meets their requirements of the Sentinel program … in technical judgment with significant impact to program success • Experience creating detailed plans of execution and schedules for complex projects. • High proficiency in technical problem solving; to include decomposition, rootcauseanalysis, solution development, implementation and monitoring • Experience in designing complex infrastructure and platform system architectures that incorporate a hybrid on-prem and cloud model. • Ability to More ❯