components • Providing support and technical expertise in Directory Services technology, including DNS, GPO, ADFS, DFS, Domains and Trust, Sites and Services and Role Based Access Control • Performing high-level rootcauseanalysis in support of service interruption recovery, as well as creating and documenting preventive measures • Working as a strong team contributor and providing technical expertise. • Staying More ❯
Easter Howgate, Midlothian, United Kingdom Hybrid / WFH Options
Leonardo UK Ltd
AS9100, ISO 9001), with a focus on regulatory requirements specific to aerospace and defense. Expertise in APQP methodologies and tools , New Product Introduction (NPI) processes, and risk assessment and rootcauseanalysis techniques. Demonstrated ability to lead quality initiatives and mentor team members, particularly in APQP practices and standards. Awareness of Software Quality Assurance requirements and familiarity More ❯
concisely and accurately. Where necessary, provide technical process expertise for generating marketing literature and supporting conferences. Develop an excellent working knowledge of the technology to facilitate fault finding and rootcauseanalysis on processing results or equipment performance to deliver optimised processes and hardware performance. Assist Customer support teams with 8D activities and field support teams with More ❯
robust testing practices. Own the documentation process, including support manuals, test plans, and release notes, ensuring clarity and continuity across teams. Solve real-world problems by investigating issues, performing rootcauseanalysis, and delivering smart, sustainable fixes. Take charge of software releases, troubleshoot live issues, and provide expert-level support when it matters most. Maintain and improve More ❯
and maintain mechanical and electrical, mechanical, emergency generator, HVAC and fire/life safety equipment within the data center - Troubleshoot facility and rack-level events within internal SLAs - Perform rootcauseanalysis of equipment failures - Drive innovation while reducing operational costs in the facilities DAY IN THE LIFE - Work rotational shifts of 4 days of 12 hours More ❯
Testing and evaluating any new tech/applications/processes Training of new employees Being an escalation point for your 2nd and 3rd Line colleagues Problem ticket management conduct rootcauseanalysis Project Work Ticket queue management, prioritising and allocating work as necessary Maintenance of technical documentation Keeping yourself informed of all on-going projects and multi More ❯
and capital planning What You'll Do EC&I Compliance & Safety; Ensure full compliance with COMAH regulations and safety standards. Oversee Safety Critical Equipment (SCEs) planning and inspection. Lead rootcauseanalysis, incident investigations, and risk mitigation. Maintain robust plant integrity and contractor quality control Reliability & Performance; Lead site-wide EC&I reliability strategy and improvement initiatives. More ❯
Merton, London, United Kingdom Hybrid / WFH Options
Close Brothers
to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required. Manage risk logs, including actively following up outstanding actions. Conduct rootcauseanalysis of risk events, partnering with Operational colleagues to ensure actions are taken to prevent recurrence WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE More ❯
coverage during critical situations. Travel may be required up to 10% of the time. Responsibilities: - Troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLAs) - Perform rootcauseanalysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Respond to off hour emergency calls per on call rotation for any More ❯
and operate mission critical liquid cooling infrastructure • Conduct glycol concentration testing and adjustments • Operate and maintain water distribution systems, including water chemistry, pumps and piping networks • Perform maintenance, troubleshooting, rootcauseanalysis, and repair of liquid cooling systems • Technical writing to support change management program • Monitor daily work requests and manage to resolution, and execute projects from More ❯
of a 250+ person team that supports our Customer Support, Know Your Customer, Fincrime and Payment Operations teams. The Quality team is responsible for running Quality Assessment, which drives RootCauseAnalysis for all servicing teams and the lead of this team is someone that is obsessed with challenging the balance between compliance and requirements and customer More ❯
of a 250+ person team that supports our Customer Support, Know Your Customer, Fincrime and Payment Operations teams. The Quality team is responsible for running Quality Assessment, which drives RootCauseAnalysis for all servicing teams and the lead of this team is someone that is obsessed with challenging the balance between compliance and requirements and customer More ❯
Dell infrastructure, user requests, log files, and operational reports. Provide capacity planning and disaster recovery assistance. • Problem Management: Troubleshoot incidents, coordinate service incidents, open service requests, and participate in rootcause analysis. • Change Management: Assist with software/firmware management, implement change requests, document policies and procedures, and monitor migration activities. • Service Improvement: Recommend procedural changes, share best More ❯
impact assessment on PR/CR. Drive and coordinate all internal and external project teams to achieve ES(Logs) operation status, especially in the area of incident reporting and rootcause analysis. Review project artefacts related to authorisation for new systems transiting to operation and support phase. Ensure third party contractor conformance to established policies, standards and SOPs More ❯
procedures. Quality Control Review project reports to ensure accuracy and compliance. Conduct annual document reviews and contribute to quality system improvements. Perform pre- and post-project equipment inspections and rootcause analysis. Follow internal quality procedures. Environmental Comply with internal waste management procedures. Role Requirements Stay informed on regulatory and procedural updates relevant to the role. Attend meetings More ❯
with internal delivery teams, outsourcing partners, and product vendors to manage and deliver the scope within the planned budget and timelines. Initiatives to drive improvement leveraging data – incidents, requests, rootcause analysis. Maximising vendor contracts and operating within the allocated budget. If you’d like to learn more about this Senior Product Owner opportunity please click the APPLY More ❯
london, south east england, united kingdom Hybrid / WFH Options
Spencer Scott - Technology Recruitment
with internal delivery teams, outsourcing partners, and product vendors to manage and deliver the scope within the planned budget and timelines. Initiatives to drive improvement leveraging data – incidents, requests, rootcause analysis. Maximising vendor contracts and operating within the allocated budget. If you’d like to learn more about this Senior Product Owner opportunity please click the APPLY More ❯
london, south east england, united kingdom Hybrid / WFH Options
PeopleCheck
following single-responsibility principles. Enhance or evolve our existing architecture with microservices best practices. System Health & Monitoring Define robust error-handling patterns, integrating structured logging and alerting for swift root-cause analysis. Optimize and maintain infrastructure abstraction and scalability strategies for robust performance during peak loads. Security & Compliance Strengthen and maintain industry-leading security standards around credential management More ❯
Wandsworth, Greater London, UK Hybrid / WFH Options
PeopleCheck
following single-responsibility principles. Enhance or evolve our existing architecture with microservices best practices. System Health & Monitoring Define robust error-handling patterns, integrating structured logging and alerting for swift root-cause analysis. Optimize and maintain infrastructure abstraction and scalability strategies for robust performance during peak loads. Security & Compliance Strengthen and maintain industry-leading security standards around credential management More ❯
or follows preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to incidents. - Gathers necessary information and creates incident timelines/data, root-cause analyses, and/or action items following an abnormal condition. Equipment and Systems Maintenance - Guide, oversee, and perform various types of maintenance (e.g., planned, predictive, corrective) and More ❯
Familiarity with NHS and public sector data protection responsibilities (e.g. NHS Data Security Standards, GDPR, DSP roles). Experience participating in security incident response, post-incident reviews, and technical rootcause analysis. Knowledge of identity and access management, security logging/monitoring, and asset/information classification. Strong documentation skills able to produce policies, procedures, risk registers, and More ❯
Design and Develop ETL workflow ,ensure data Integration, transformation and Loading processes meet business requirement in IBM DataStage. Investigate and resolve Job failures, Performance issues and data discrepancies. Perform rootcauseanalysis (RCA) for recurring issues and implement preventive measures. Handle code migrations across environment (DEVTESTPROD Create change request (link removed) change after implementation. Maintain data sync More ❯
and cost effective. Managing prototype builds (ensuring logistics of key parts are in control, build plans are in place, production lines are prepared & any issues are recorded). Supporting rootcauseanalysis of prototype build issues down to mechanical product design or assembly issues and suggesting/implementing corrective actions. Providing on-going support to our production … and cost effective. Managing prototype builds (ensuring logistics of key parts are in control, build plans are in place, production lines are prepared & any issues are recorded). Supporting rootcauseanalysis of prototype build issues down to mechanical product design or assembly issues and suggesting/implementing corrective actions. Providing on-going support to our production … products. Managing end to end NPI process, from project concept though to production ramp. Developing electro-mechanical production processes such as SMT & electro-mechanical assembly. Applying process knowledge to rootcause issues found during product assembly and test. Regularly communication to both technical and non-technical personnel using verbal and written styles. Enthusiastic, communicative and inquisitive. Motivated by More ❯
quote and order accuracy, and driving a customer service transformation that elevates satisfaction and responsiveness. The Technical Services Manager role would suit someone who has experience of implementing structured rootcauseanalysis to resolve recurring issues, fostering cross-functional collaboration, and leveraging data-driven insights to support continuous improvement. Ultimately, the Technical Services Manager is responsible for … and a culture of accountability and growth. You will be keen to work onsite, alongside our internal teams to provide team supervision & leadership, customer service oversight, and r oot causeanalysis and issue resolution alongside process improvement and standardisation. We offer a competitive salary, performance related bonus, 25 days holiday, 7.5% pension, medicash health care plan, salary sacrifice … RMI and bespoke requests. Coordinate with sales and technical teams to resolve complex or custom order requirements. Investigate recurring issues in order processing, delivery, or customer complaints. Conduct structured rootcauseanalysis and implement corrective actions. Track and report on issue resolution effectiveness. Identify inefficiencies in current workflows and propose process enhancements. Develop and maintain SOPs (Standard More ❯
least 2 years Quality Assurance experience in an automotive environment or similar and ideally come from an engineering background . Have practical, hands-on experience using 8D and other rootcauseanalysis methodologies and Ability to read technical drawings (GD&T) and use measurement equipment. Quality Assurance Specialist Key Responsibilities: Manage customer complaints and concerns, including rootcauseanalysis (8D/5Y) Coordinate containment actions and lead inspection processes Work directly with automotive customers on-site, representing the business professionally Handle warranty issues, track KPIs (e.g., CPM, COPQ, line stops), and maintain scorecards Lead internal quality meetings and liaise with warehouse, supplier quality, and MP&L teams Prepare and submit accurate reports in line More ❯