1 to 25 of 65 Permanent SMS Jobs

and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. About the Role As a Software Engineer you will be working in one of our scrum teams, building new functionality, and scaling our More ❯

by leveraging customer insights and trends to deliver relevant personalization, collaborating with Paid Marketing to maximize impact across all touchpoints. The CRM Manager will develop and implement our email, SMS, and app retention strategies across multiple sites, managing one direct report (CRM Coordinator). Reporting to the Global Retention Lead, this role requires strategic leadership, strong CRM expertise, and a … Create targeted segmentation strategies and personalized experiences based on customer data Lead the strategic use of our Customer Engagement Platform (Braze) to optimize campaigns and customer journeys Plan email, SMS, and push notification schedules with internal stakeholders, aligning with business objectives Stay updated on CRM trends, ensure regulatory compliance, and identify strategic opportunities Promote customer-centric thinking and influence stakeholders More ❯

cost-efficiency while meeting regulatory content standards. Personalised Campaign Management Develop and execute segmentation and remarketing strategies to enhance customer engagement. Manage cross-channel campaigns, including PPC, email, and SMS, ensuring personalisation and high performance. Monitor and adjust campaign strategies in real-time to maximise ROI and lower CPA. Analytics & Performance Reporting Utilise Google Analytics, SEMrush, and marketing automation tools More ❯

Leverage data analytics to understand customer behaviour, identify opportunities for improvement, and personalise customer communications. Segmentation & Personalisation: Create highly targeted customer segments and personalise messaging across all touchpoints (email, SMS, etc.) to enhance engagement and drive conversions. Email Marketing & Automation: Manage and optimise email marketing campaigns on Klaviyo, including automated flows, transactional emails, and promotional blasts. SMS Marketing & Automation: Develop … and execute SMS marketing campaigns using SMSBump, including promotional messages, transactional updates, and personalised offers. Manage SMS list growth and compliance. Build and optimise SMS flows and automation. Loyalty Program Management: Develop, manage, and optimise our customer loyalty program to incentivise repeat purchases and foster brand advocacy. Retention Strategy & Execution: Implement retention strategies across owned channels (email, SMS, loyalty program … the wider D2C team (e.g., subscriptions) to maximise customer lifetime value. A/B Testing & Optimisation: Conduct A/B tests on campaigns and initiatives across all channels (email, SMS) to optimise messaging, timing, frequency, and other variables to maximise performance. Reporting & Analysis: Monitor key CRM and retention metrics across all channels, analyse campaign performance, and provide regular reports on More ❯

create engaging and creative multi-channel campaigns to generate sales and bring new leads into the business. You will be involved in designing, developing and managing our email and SMS channels, amongst others, and you will support the growth of the Grain brand throughout the UK. Main responsibilities The job role includes, but is not exhaustive: Ownership of email marketing … channels, leading on the design, content and build of workflows and one-off campaigns Ownership of SMS marketing, leading on the content creation and build of workflows and one-off campaigns Delivery of paid remarketing adverts via channels including Google Ads, ensuring continuous improvement based on results and analytics Act as a "Superuser" of the CRM and Marketing Campaign system … to person for customer data knowledge Design and creation of mobile optimised email content, using analytics to continually improve performance Ownership of the customer journey communication via email and SMS, auditing the success of online customer communication and driving ongoing improvements and results Support in driving website performance through ongoing content updates, SEO strategy, keyword research, and blog planning - owning More ❯

to increase frequency and lifetime value by leveraging customer insight and trends to deliver relevant personalisation. The CRM Coordinator will be responsible for executing and optimising our domestic email, SMS and app campaigns. Reporting into the CRM Manager, this role requires a strategic thinker with a strong understanding of CRM best practices and a passion for data-driven insights. Requirements … building team and the CRM Assistant to execute outbound CRM campaigns for Kurt Geiger domestic sites, (Kurt Geiger UK, Carvela and Shoeaholics) Co-ordinate the planning of the email, SMS and push notification schedule alongside internal stakeholders Utilize CRM tools and analytics platforms to track campaign performance and trends across markets, presenting back to management and the wider team Leverage More ❯

strategists, account and campaign delivery teams, and multiple client stakeholders. Presenting regularly to clients and attending client meetings. Driving strategy across all channels and touchpoints, from email, push, and SMS to a connected communications plan encompassing digital media, including social, mobile, and website. Contributing to the broader team by sharing knowledge and fostering a learning culture. What Skills Will Help More ❯

to our marketing strategies to inform the Marketing creative teams. As an experienced CRM tool user, you will build and execute multi-channel integrated campaigns, using a combination of SMS, DM, Outbound and Email deliveries, utilising dynamic content and automation where possible to deliver exceptional messages to our customers. You will work closely with digital teams to ensure we have … channel executions, whilst delivering exceptional experiences to our customers. Analysis, segmentation and targeting of customers within internal database Planning, creating and executing multi-channel, automated campaigns, including email, postal, SMS and outbound. Covering all CRM aspects of the campaign, from data brief to post campaign reporting where required Execution of multi-campaign testing programmes within campaign builds Ensuring activity is More ❯

credit options, signalling exciting opportunities for development and impact in the near future! THE ROLE This role primarily focuses on managing and optimising PPC campaigns, while also supporting email, SMS marketing, and SEO channels. Key responsibilities include Google Ads optimisation, CRM campaign execution, A/B testing, and reporting using GA4. The company currently has an analyst-level team member More ❯

into tens of millions of dollars in sales and now seeks to apply that talent to retention and loyalty. Proficient in Google Suite, project management software, and Email/SMS delivery platforms. Owner Mindset: You possess an entrepreneurial mindset, and a strong sense of accountability for results. Strong attention to detail and high bias for action. Able to meet deadlines More ❯

role, you'll bridge the gap between stakeholders and development teams to deliver impactful CRM and customer communication solutions. From push notifications and in-app messaging to email and SMS, you'll champion the tools and strategies that enable meaningful, data-driven customer interactions. As a Product Owner, you'll define, prioritise and manage the product backlog, ensuring each user More ❯

role, you'll bridge the gap between stakeholders and development teams to deliver impactful CRM and customer communication solutions. From push notifications and in-app messaging to email and SMS, you'll champion the tools and strategies that enable meaningful, data-driven customer interactions. As a Product Owner, you'll define, prioritise and manage the product backlog, ensuring each user More ❯

you'll bridge the gap between stakeholders and development teams to deliver impactful Salesforce CRM and customer communication solutions. From push notifications and in-app messaging to email and SMS, you’ll champion the tools and strategies that enable meaningful, data-driven customer interactions. As a Product Owner, you’ll define, prioritise and manage the product backlog, ensuring each user More ❯

new Laravel-based platform Collaborate with the Technical Manager to understand and migrate existing business logic Integrate with key services: Cashflows (payments) Cloudflare (security, caching, WAF) Klaviyo (email/SMS marketing) Manage complex competition logic, live draws, ticket caps, and scheduling Optimise database performance and ensure secure, scalable infrastructure Support future features like new game types, loyalty modules, and affiliate More ❯

and manage a roadmap for CRM system enhancements to align with business growth objectives. Marketing Automation/Segmentation Develop and implement segmentation strategies to personalise customer experiences across email, SMS, and in-app messaging. Design multi-channel lifecycle campaigns for onboarding, engagement, retention, and re-engagement. Conduct A/B tests to optimise messaging, content, and personalisation strategies. Regularly update More ❯

intelligent, personalised and automated. We're looking for a CRM Manager to join the marketing team and lead that transformation. You'll own our customer comms strategy across email, SMS and letter - designing clear, thoughtful journeys that guide people through difficult moments with care and clarity. You'll work closely with product, data and engineering to build scalable, adaptive experiences … rollout of our comms internationally - ensuring we maintain consistency, empathy and impact at scale. In this role, you'll get to: Own our full customer communications strategy across email, SMS and letter Develop the foundations for our AI-led communications strategy in partnership with product, data and engineering Manage the rollout of comms updates across all markets, working closely with More ❯

the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will collaborate closely with the 3rd-line Support and Development teams, where you More ❯

Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯

digital marketing solutions, including consumer databases, public-facing websites, consumer preference & activity tracking solutions, multi-device consumer targeting tools, consumer segmentation & analytics, multi-channel consumer contact solutions (e-mail, SMS, mobile etc) · Experience in the creation of solutions for targeted marketing to consumers via 3rd-party channels including social media · Relevant experience and ability to articulate and define compelling and More ❯

digital marketing solutions, including consumer databases, public-facing websites, consumer preference & activity tracking solutions, multi-device consumer targeting tools, consumer segmentation & analytics, multi-channel consumer contact solutions (e-mail, SMS, mobile etc) · Experience in the creation of solutions for targeted marketing to consumers via 3rd-party channels including social media · Relevant experience and ability to articulate and define compelling and More ❯

improve retention, engagement, and LTV across our key markets. You'll collaborate with regional marketers, product and data teams, and performance creative to build cross-channel CRM campaigns (Email, SMS, Push) that drive measurable outcomes. If you're someone who can jump from HTML QA to campaign analysis to audience logic without blinking-and who cares deeply about getting the … right message to the right customer at the right time-this is your seat. What You'll Do Plan, execute, and optimize CRM campaigns across Email, SMS, and Push channels-aligned to lifecycle stages, regional needs, and customer behaviors. Own campaign builds and QA in our CRM platform-ensuring flawless execution and data integrity at every touchpoint. Map and improve More ❯

and previous performance Briefing and testing new functionalities for the website with the development agency, continuously optimising mobile and desktop websites Plan and execute a CRM strategy for Email, SMS and Loyalty, and provide day to day support for digital marketing agencies and CRO teams on plans and deliverables Maintain regular communication with the Customer Service Lead and cross-functional More ❯

someone who thrives in a dynamic environment and has a genuine passion for customer lifecycle marketing. The successful candidate will be responsible for planning, executing, and analysing email and SMS campaigns to enhance customer engagement, drive sales, and build brand loyalty. Key Responsibilities Deliver and execute end-to-end email and SMS campaigns, including template building, copywriting, asset coordination, QA More ❯

all campaigns Manage and develop a team of CRM Executives and Assistants, setting high standards and supporting their growth Build and maintain a structured CRM calendar across email, push, SMS and onsite channels Collaborate with Product, Games, Design and Compliance to align campaigns with key features and promotional activity Work closely with the Sportsbook CRM Manager to identify and execute More ❯

on customer journeys, lifecycle stages, and behavioral cohorts to identify opportunities for targeting and retention. Design and evaluate CRM campaigns, including A/B and holdout tests across email, SMS, push, and loyalty programs. Build frameworks for incrementality, lift analysis, and campaign ROI measurement. Partner with Marketing to establish KPI benchmarks and reporting dashboards. Act as the analytics liaison to More ❯